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Indulge in Comfort and Convenience
Classically Furnished Rooms: Enjoy free WiFi and cable TV in our cozy rooms, each equipped with a work desk and coffee maker for your convenience.
Relaxation and Fitness: Take a dip in the 24-hour indoor pool, unwind in the hot tub, or work out in the fitness room - all accessible round the clock for our guests.
Delicious Breakfast and Nearby Attractions: Start your day with a hearty breakfast featuring waffles and more. Explore attractions like Lake Lowell for outdoor activities or visit Ste. Chapelle Winery and Warhawk Air Museum nearby.
Book your stay at the Best Western Plus Caldwell Inn & Suites for a perfect blend of comfort and leisure.
Please note that pets are not permitted in suites. Pets are only permitted in standard rooms.
Please note we are unable to host guests who live within 30 miles from the property address on government issued ID.
Please not that pets are not permitted in suites. Pets are only permitted in standard rooms. Please note we are unable to host guests who live within 20 miles from the property address on government issued ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Good breakfast.
I liked that the hot tub was nice.
The room was filthy, pet hair on the floors some kind of what looked like bodily fluid on the curtain handles. There was absolutely no water pressure in the showers and there were wires protruding from the base boards.
The beds were comfortable, clean floors-not carpet, and the room was very quiet
They didn’t honor what I booked and paid for on Booking!!!!! I got a smaller room but they still charged me the larger room price!!! They would not refund me the difference!!! I even confirmed it through “canary” the message system with Booking, showed them the messages from the hotel but they just said they didn’t have the messages and they had given away the room I had booked.
Also, the walls and the bathroom were not very clean.
Convenient for what we wanted enjoyed the stay
Nothing really
The breakfast was fantastic but the rooms were outdated and quirky. We had a double queen room and the beds were so crammed in there that you couldn't walk around them on one side. Very squeaky bathroom door and the air conditioning could be better but was too close to the bed (inches away).
Good location
Parking
Quick access to the highway and gas stations. The room itself had 4 king beds which worked nicely with the 4 adults we were traveling with.
Hard to answer - the accommodation was extremely nice.
Clean and quite
Location was in a bit of a busy spot. But didn’t effect my sleep
The location of the property was right off the freeway and close to amenities.
The hotel was not very clean overall, the sheets didn’t fit the beds and the beds were not comfortable.
I recently stayed at Best Western and unfortunately, my experience fell far short of expectations. I specifically requested and paid extra for a room that could accommodate my health issues, but the service I received was disappointing.
During my stay, I encountered issues with the front desk staff. Instead of resolving my concerns, the representative seemed confrontational and did not provide the assistance I needed. This lack of professionalism made my experience even more frustrating.
Given my prior visits, I had hoped for better service. However, after this experience, I will not be returning. I recommend considering other accommodations, as there are far better options available.
Breakfast is good, staff is nice, rooms are clean. I've stayed here multiple times while visiting caldwell never disappointed.
Everything is great nothing to dislike.
I didn't even stay at the hotel. I had received a reminder email about a reservation I had made previously and remember cancelling. I called and informed them of this. They stated that I should have received a cancellation number when I cancelled. I did not. I also did not have an original confirmation of the reservation. The woman at the front desk where I called was so extremely rude about it. When I tried to explain what was going on she kept cutting me off and talking over me.
She stated that I would have to pay the first night's stay. I was not happy about it but it was what it was. I asked her to cancel the rest of the stay. She stated it was and hung up on me. I called back and I asked for a confirmation of that cancellation and she said, "You'll get it when you're charged for the rest first night of the stay". Again, not getting a confirmation of the cancellation. I called the main number, and they stated they would put a claim in, but nothing has been done and I haven't heard a word about it.
I was charged the amount of the first night, then I had another charge of $100 go on my card. Suddenly both charged were removed and then the one-night charge was put back on my card. All of this activity in a state that is not my home state caused them to lock my card. On a Friday night. It is a small-town bank and doesn't have 24-hour service to get it unlocked, so I didn't have access to my funds until Monday.
If I could give a negative rating I would.
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