Fortune Select Exotica, Navi Mumbai - Member ITC Hotels' Group

Hotels
Fortune Hotels
7.6 (380 reviews)
Plot 16, Sector 19 - D, Vashi, Navi Mumbai, Maharashtra, 400705 , Navi Mumbai , IN

Facilities

Fitness facilities
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Location
Helpful staff
Comfortable bed
Cons:
Cleanliness
High price
Noisy air conditioning

Categories

Cleanliness
6.36
Multiple complaints about cleanliness and maintenance issues.
Service
8.83
Positive mentions of staff, especially the reception desk's helpfulness.
Location
9.37
Conveniently located, well appreciated.
Room Quality
7.32
Issues with room maintenance and aging property.
Amenities
6.85
Limited TV channel options and some amenities below expectation.
Value for Money
7.31
Guests felt the price was high given the experiences.
Food and Beverage
6.36
Disappointing breakfast options and service.
Overall Experience
8.43
Mixed feelings; some enjoyed but several issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:17

Property Description

Experience unparalleled hospitality at Fortune Select Exotica, Navi Mumbai - Member ITC Hotels' Group, where comfort meets convenience.

Recreation and Relaxation
Dive into our refreshing outdoor pool or maintain your fitness routine at our fully equipped fitness center. Wind down with your favorite drink at our stylish bar/lounge, making the most of your stay.

Dining Delights
Savor delicious meals at our on-site restaurant or grab a quick snack at the café. Enjoy the convenience of room service available during limited hours to indulge in your dining preferences.

Event Excellence
Planning an event? Our expansive conference center spans over 10,323 square feet, featuring 6 versatile meeting rooms tailored for every occasion. Plus, complimentary valet parking and airport shuttle service make logistics a breeze.

Don't wait! Secure your unforgettable experience at Fortune Select Exotica today!

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.6
Based on 380 reviews
Cleanliness: 6.36
Service: 8.83
Location: 9.37
Room Quality: 7.32
Amenities: 6.85
Value for Money: 7.31
Food and Beverage: 6.36
Overall Experience: 8.43
C
Cabella family_with_children au
9
Pros:

Great location, very convenient for shopping, food, yet still quiet from traffic.

Had a wonderful stay, the room was clean and exactly like the photos. The on duty managers were attentive and all staff were extremely kind and helpful, very responsive throughout the stay. The breakfast buffet was a highlight, one of the best we've had, large variety of local and continental dishes displayed lavishly with attentive service throughout.

We would love to stay here again in the future!

2026-05-26 via Nuitee
J
Jaya solo_traveller au
10
2026-05-23 via Nuitee
J
jayalakshmi solo_traveller in
5
there should be rooms without bath tubs because for elders its very hard to get in and out
Pros:

I did not really enjoy the breakfast being vegetarian and my diet does not have onion and garlic and so i couldnt have dosa because the chef was making it after sauting onions on the 'thava' or dosa pan....

Cons:

reason above

2026-05-22 via Nuitee
T
trevor solo_traveller in
5
Pros:

It only has a good pool. Rooms are average

Cons:

No activities for kids

2026-05-21 via Nuitee
M
Motors solo_traveller in
10
2026-05-18 via Nuitee
A
Afshan solo_traveller in
1
Pros:

your furniture had stains and was stinking.. You are selling it on the name of ITC...Pls have some shame..

2026-05-18 via Nuitee
D
David solo_traveller us
4
It was average.
Pros:

Location

Cons:

The dining experience also reflected limited awareness and flexibility around specialized dietary requirements. There appeared to be very few low-carb or keto-friendly options available, along with a lack of proper understanding of gluten-free, lactose-free, and sugar-free dietary needs.
In addition, requests for simple accommodations or healthier additions — such as avocado — were often declined outright instead of being handled with a more guest-focused and solution-oriented approach.

2026-05-18 via Nuitee
P
Puneet family_with_children in
8
Short and sweet
Pros:

Courteous staff

Cons:

Clogged entrance

2026-05-14 via Nuitee
V
V solo_traveller in
1
Pros:

None. Poor Service..

Cons:

Toilet was not clean. AC was not working - Technician mentioned filter was not cleaned. Room was having dampness issue.

2026-05-05 via Nuitee
T
Trivedi solo_traveller in
10
Pros:

Warm and empathetic staff.... prompt inn service, and made attempts to make you feel welcome.

Cons:

Nothing in specific.

2026-04-23 via Nuitee
A
adsule couple in
1
2026-04-09 via Nuitee
S
Shraddha solo_traveller in
8
2026-04-01 via Nuitee
T
Turab couple in
10
2026-03-28 via Nuitee
S
Shraddha solo_traveller in
10
2026-03-27 via Nuitee
A
Anand family_with_children in
5
2026-03-17 via Nuitee
K
Kavita couple in
3
Wont stay here again.
Cons:

The AC was not working. After repeatedly complaining, somebody would come, do something, then tell us -we have now reduced the temperature to 21 or 22 and yet , the room remained hot. The easiest was to move into a different room.

Also, looking at the ITC brand, the rooms are of a very old type. Although clean, it leaves us with a feeling that a brand like ITC has not revamped or refurbished the rooms for ages.

Anyway, the problem- In the summers - where the temperature was 36-38 degrees, they did not look after their guest's comfort.

2026-03-16 via Nuitee
C
Carol-Ann solo_traveller nl
8
2026-03-07 via Nuitee
S
SUNIL couple ca
10
Thoroughly relaxing and energetic stay at this property
Pros:

Located close to all amenities in Navi Mumbai and well maintained property.

2026-03-06 via Nuitee
N
Neelam extended_group in
6
2026-02-27 via Nuitee
N
Neelam extended_group in
3
Not upto the standards of the rates that they charge for their room
Pros:

breakfast was good

Cons:

the rooms were not clean. there was dust everywhere, trash from previous guests in the corners, bathroom was very dirty. especially the hair dryer was so dirty we did not date touch it. we had our room changed as the first room that was allocated had mould in the bathroom and the flush was not working

2026-02-26 via Nuitee