Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Poor cleanliness
Small rooms
Bad smell in bathrooms

Categories

Cleanliness
6.56
Numerous mentions of poor cleanliness and unpleasant odors in bathrooms.
Service
9.03
General sentiment of friendliness, though with some abruptness reported.
Location
9.57
Consistently praised for its excellent location near attractions.
Room Quality
8.02
Rooms described as small with issues like smells and lack of amenities.
Amenities
7.55
Positive mentions of amenities, but some cleanliness issues noted.
Value for Money
7.01
General feeling of not justifying the four-star rating due to several shortcomings.
Food and Beverage
8.56
Breakfast and dining options received positive remarks.
Overall Experience
8.53
Positive experience overall despite some considerable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:36

Property Description

Luxurious Stay in Historic Bastide Saint-Louis

At the TRIBE CARCASSONNE hotel, immerse yourself in the charm of the historic Bastide Saint-Louis district, offering a prime location at the foot of the Pont Vieux.

Absolute Comfort and Stylish Design

Experience unparalleled comfort in our meticulously designed rooms and chic living spaces, where every detail is carefully curated for a sophisticated stay.

Gastronomic Delights and Scenic Views

Indulge in our coffee-shop delights, savor signature dishes, or enjoy a rooftop cocktail overlooking the mesmerizing Medieval City. Opt for a room with a balcony to admire the stunning views, and unwind in our heated indoor swimming pool with a view.

Book now to elevate your stay at TRIBE CARCASSONNE and create unforgettable memories.

Important information:

If you wish to request a cot or an extra bed, please contact the hotel to check availability.

Children aged 18 and under are not allowed in the Pool

Parking fees depend on the season and are as follows:
€10 in January, February, March, November, and December;
€15 in April, May, June, September, and October;
€25 in July and August.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: CCF

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.1
Based on 3749 reviews
Cleanliness: 6.56
Service: 9.03
Location: 9.57
Room Quality: 8.02
Amenities: 7.55
Value for Money: 7.01
Food and Beverage: 8.56
Overall Experience: 8.53
P
Prudence couple gb
8
Friendly staff and your breakfast view was awesome
Pros:

Very good and the views were excellent

Cons:

It was fine

2026-05-30 via Nuitee
D
DANIEL solo_traveller fr
10
Pros:

Personnel agréable
Bon emplacement
Concept sympas
Salle de petit déjeuner au top

2026-05-30 via Nuitee
D
Dominique extended_group fr
5
Pros:

L’ emplacement

Cons:

Tout le reste
Absolument pas à la hauteur d’ un 4 étoiles
Réputation surfaite

2026-05-29 via Nuitee
C
Colin solo_traveller gb
9
2026-05-29 via Nuitee
L
Lionel extended_group fr
6
Pros:

emplacement idéal pour admirer et visiter la cité de Carcassonne

Cons:

le repas du soir pas très soigné
l'accueil client et le service au restaurant moyen ...

2026-05-29 via Nuitee
V
Victor extended_group es
9
2026-05-29 via Nuitee
R
Robert couple gb
7
Generally good and enjoyable
Pros:

Bed was excellent . Walk in shower would be better than a bath

Cons:

Having toilet not in bathroom

2026-05-29 via Nuitee
C
Carmen extended_group es
8
vale la pena viajar a Carcasone fuera de temporada
Pros:

La ubicación es perfecta

2026-05-29 via Nuitee
L
Lars couple de
9
2026-05-29 via Nuitee
H
Henricus solo_traveller es
8
Pros:

Mooie kamer. Aparte toilet.

2026-05-29 via Nuitee
F
fernando extended_group es
5
bien ubicado, wc mejorable
Pros:

bien ubicado

Cons:

habitación muy oscura y wc claustrofóbico

2026-05-29 via Nuitee
J
jacques couple fr
10
Parfait on y retournera idéal pour visiter à pied !!!
Pros:

Belle chambre moderne décorée avec goût, petit balcon avec une vue sur la cité de Carcassonne magnifique. D'une très grande propreté avec étage bar pour déguster un bon cocktail avec une vue imprenable de la cité pour faire de belles photos.
Nous y retournerons car avec cette grosse chaleur nous n'avons pas pu bien visiter Carcassonne. Une bonne note aussi pour notre chien qui a été super bien accueilli car il peut être avec vous au bar et dans le restaurant très rare de voir dans un hôtel !! un grand merci

Cons:

RAS

2026-05-29 via Nuitee
J
Jo solo_traveller gb
10
2026-05-28 via Nuitee
P
Paul solo_traveller gb
3
Avoid
Pros:

The 2 good things were the 2 staff on the top floor bar and the food

Cons:

Guy on desk not helpful at all, room was dirty small noisy and very basic lot of nothing, no milk, no water just bottle, with no lid, told to fill on landing. Carpet in room stick to the feet. Very much like a student lodgings

2026-05-28 via Nuitee
W
Walter couple de
7
Hotel hat Top-Lage mit Blick auf die Burg. Zimmer etwas abgewohnt.
Pros:

Die Lage mit Blick auf die Burg ist hervorragend. Das Servicepersonal beim Frühstück war sehr engagiert. Der Frühstücksraum ist im 4. Stock!!!

Cons:

Das Frühstück war mit wenig Obst ausgestattet bzw. Es war schon 1 Stunde vor Frühstücksende aus. Das Zimmer, das wir hatten im 3. Stock ist sehr abgewohnt, u. a. Flecke im Teppich.

2026-05-28 via Nuitee
K
Kasia solo_traveller us
10
Pros:

The view was perfect

2026-05-28 via Nuitee
J
Jana couple es
8
2026-05-28 via Nuitee
N
Nick Ash couple gb
10
Quirky Hotel with a fabulous terrace and view.
Pros:

A great hotel with the very best view of the Old Town from their rooftop terrace. It is a super quirky hotel with interesting art and a trendy bar. Rooms are large and comfortable.

Cons:

The only downside was no decaf coffee in the rooms or at breakfast.

2026-05-28 via Nuitee
A
Anke solo_traveller de
7
Pros:

Nähe zur festung , tiefgarage beim hotel .Personal nett und hilfsbereit. Zimmergrösse toll. Frühstück gut.

Cons:

Wir mussten auf das zimmer warten und haben deshalb einen Kaffee getrunken. Keine Kulanz gegenüber den Gästen: wir mussten ihn bezahlen. Wenig Ablage im bad. Toilette separat aber ziemlich klein.

2026-05-28 via Nuitee
P
Patrick couple be
8
2026-05-28 via Nuitee