Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Poor cleanliness
Small rooms
Bad smell in bathrooms

Categories

Cleanliness
6.56
Numerous mentions of poor cleanliness and unpleasant odors in bathrooms.
Service
9.03
General sentiment of friendliness, though with some abruptness reported.
Location
9.57
Consistently praised for its excellent location near attractions.
Room Quality
8.02
Rooms described as small with issues like smells and lack of amenities.
Amenities
7.55
Positive mentions of amenities, but some cleanliness issues noted.
Value for Money
7.01
General feeling of not justifying the four-star rating due to several shortcomings.
Food and Beverage
8.56
Breakfast and dining options received positive remarks.
Overall Experience
8.53
Positive experience overall despite some considerable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:36

Property Description

Luxurious Stay in Historic Bastide Saint-Louis

At the TRIBE CARCASSONNE hotel, immerse yourself in the charm of the historic Bastide Saint-Louis district, offering a prime location at the foot of the Pont Vieux.

Absolute Comfort and Stylish Design

Experience unparalleled comfort in our meticulously designed rooms and chic living spaces, where every detail is carefully curated for a sophisticated stay.

Gastronomic Delights and Scenic Views

Indulge in our coffee-shop delights, savor signature dishes, or enjoy a rooftop cocktail overlooking the mesmerizing Medieval City. Opt for a room with a balcony to admire the stunning views, and unwind in our heated indoor swimming pool with a view.

Book now to elevate your stay at TRIBE CARCASSONNE and create unforgettable memories.

Important information:

If you wish to request a cot or an extra bed, please contact the hotel to check availability.

Children aged 18 and under are not allowed in the Pool

Parking fees depend on the season and are as follows:
€10 in January, February, March, November, and December;
€15 in April, May, June, September, and October;
€25 in July and August.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: CCF

Location

Guest Reviews

8.1
Based on 4222 reviews
Cleanliness: 6.56
Service: 9.03
Location: 9.57
Room Quality: 8.02
Amenities: 7.55
Value for Money: 7.01
Food and Beverage: 8.56
Overall Experience: 8.53
H
Hans Peter • couple • ch
9
Interessante Lage mit modernem Outfit und gepflegtem Restaurant
Pros:

Gute Lage am Rande der Altstadt und der Cité Carcassonne, sehr freundliches Personal, modernes Hotel mit Innen-Pool, Restaurant mit Blick auf die Cité, gepflegte Abendkarte, gutes Frühstückbuffet. Möglichkeit Tiefgaragen-Platz zu mieten.

2026-09-19 • via Nuitee
J
Jonathan • extended_group • gb
9
2026-09-19 • via Nuitee
C
Ceri • solo_traveller • gb
10
Perfect hotel for a few days in Carcassonne
Pros:

The hotel was in the perfect location just by the Pont vielle with an amazing view of the Cité from the roof terrace. Comfortable clean rooms, fabulous friendly staff and a really nice breakfast. I was staying by myself for a few day and staff were so welcoming

Cons:

I would have liked a mini fridge in the room but only a small thing

2026-09-19 • via Nuitee
L
laurent • couple • fr
6
Dommage, séjour très moyen. Je suis déçu.
Pros:

L’emplacement et la disponibilité des collaborateurs, leur gentillesse et engagement.

Cons:

Les vitres sales du restaurant ( quand on a une vue aussi magnifique, on fait les vitres tous les jours) la poussière sur la machine à café et le loquet de la porte qui n’est pas du tout bien fixé.

2026-09-19 • via Nuitee
F
Fernand • couple • lu
3
Nie wieder
Pros:

Die Lage ist super

Cons:

Im 1. Zimmer überall ein sehr übler Geruch und man gab uns ein anderes Zimmer im 2. Stock.
Aber dort am nächsten Morgen im Badezimmer war das selbe Problem durch die Kanalisation

2026-09-18 • via Nuitee
M
Monica • solo_traveller • it
7
Buona posizione
Pros:

Buona posizione, struttura pulita e personale gentile, buona la colazione.

Cons:

Stanza senza armadi e neanche un cassetto. Assente il frigobar.

2026-09-18 • via Nuitee
S
Sheila • solo_traveller • gb
7
Le citi
Pros:

Bed was comfortable..and amazing view while having breakfast.

Cons:

At certain times for breakfast there wasn't a lot to choose from.

2026-09-18 • via Nuitee
J
Janet • couple • au
9
Pros:

The location was superb. Restaurant food amazing. Cocktails on the deck with spectacular view. Parking onsite was very easy.

2026-09-18 • via Nuitee
F
Ferenc • solo_traveller • hu
8
Pros:

A szálloda a várhoz közel volt. A bárból, a tetőteraszróĺ és az étteremből remek kilátás volt a várra. A reggeli választék kielégítő volt.

Cons:

2 éjszakára 320 euróért egy belső udvarra néző, kisméretű szobát kaptunk. Kevés rakodófelület volt, nem volt hűtőszekrény.

2026-09-17 • via Nuitee
S
Salo Sierra • couple • es
7
Suficiente
Pros:

La atención del personal

Cons:

La habitación , pequeña, con el servicio muy pequeño.

2026-09-17 • via Nuitee
S
Stéphanie • solo_traveller • be
9
Une semaine très agréable avec une vue magnifique
Pros:

L'emplacement, la vue du balcon sur la cité. Le happy hour et les repas servis délicieux

Cons:

Le restaurant n'est pas ouvert tous les jours. Pas assez de choix de plats sii on veut y manger chaque jour pendant une semaine. La toilette un peu trop petite.

2026-09-17 • via Nuitee
D
Dominique • extended_group • fr
10
Idéalement placé et tout est parfait
Pros:

Le best à Carcassonne

2026-09-16 • via Nuitee
U
Ulla • couple • de
9
Tolles Hotel, super Lage, Personal sehr freundlich
2026-09-16 • via Nuitee
M
Mario Montanelli • solo_traveller • it
10
2026-09-16 • via Nuitee
J
Joël • couple • fr
4
je ne retournerai jamais dans cet hôtel
Pros:

l'emplacement de l'hôtel à 15 mn de la Cité

Cons:

la chambre 126 au dessus de la porte d'entrée côté rue (donc bruyant)
la vmc n'est pas efficace
pas d'armoire de rangement
l'abattant double wc mal fixé
ne pas prendre le parking privé de l'hôtel à 15€ pour 24H alors que place Masséna (à 10mn)
le parking public sous terrain est à 7€ pour 24H

2026-09-16 • via Nuitee
M
Marco • extended_group • ch
8
Pros:

Ottima posizione. Struttura recentemente ristrutturata. Il parking privato sotterraneo è ben protetto e al fresco, con largho spazi per le automobili. La posizione è eccellente, tra la cittadella medievale et il centro città. Piccolo rooftop simpatico per un aperò.

Cons:

Vago odore di tombino proveniente dal bagno. La colazione è sufficiente ma il caffè è terribile.

2026-09-16 • via Nuitee
D
Dermot • extended_group • gb
9
Enjoyable. Good food and accommodation
Pros:

Good, well managed

Cons:

As above

2026-09-15 • via Nuitee
G
Gilles • couple • fr
10
Parfait pour visiter cité Carcassonne
Pros:

Emplacement, confort et prix

Cons:

Rien

2026-09-15 • via Nuitee
S
Sally • solo_traveller • gb
9
2026-09-15 • via Nuitee
T
Tiziana • family_with_children • it
6
Pros:

L'ottima posizione e la possibilità di usare la piscina.

Cons:

migliorerei la pulizia degli spazi comuni e anche la colazione, troppo povera di prodotti salati

2026-09-15 • via Nuitee