Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Poor cleanliness
Small rooms
Bad smell in bathrooms

Categories

Cleanliness
6.56
Numerous mentions of poor cleanliness and unpleasant odors in bathrooms.
Service
9.03
General sentiment of friendliness, though with some abruptness reported.
Location
9.57
Consistently praised for its excellent location near attractions.
Room Quality
8.02
Rooms described as small with issues like smells and lack of amenities.
Amenities
7.55
Positive mentions of amenities, but some cleanliness issues noted.
Value for Money
7.01
General feeling of not justifying the four-star rating due to several shortcomings.
Food and Beverage
8.56
Breakfast and dining options received positive remarks.
Overall Experience
8.53
Positive experience overall despite some considerable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:36

Property Description

Luxurious Stay in Historic Bastide Saint-Louis

At the TRIBE CARCASSONNE hotel, immerse yourself in the charm of the historic Bastide Saint-Louis district, offering a prime location at the foot of the Pont Vieux.

Absolute Comfort and Stylish Design

Experience unparalleled comfort in our meticulously designed rooms and chic living spaces, where every detail is carefully curated for a sophisticated stay.

Gastronomic Delights and Scenic Views

Indulge in our coffee-shop delights, savor signature dishes, or enjoy a rooftop cocktail overlooking the mesmerizing Medieval City. Opt for a room with a balcony to admire the stunning views, and unwind in our heated indoor swimming pool with a view.

Book now to elevate your stay at TRIBE CARCASSONNE and create unforgettable memories.

Important information:

If you wish to request a cot or an extra bed, please contact the hotel to check availability.

Children aged 18 and under are not allowed in the Pool

Parking fees depend on the season and are as follows:
€10 in January, February, March, November, and December;
€15 in April, May, June, September, and October;
€25 in July and August.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: CCF

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.1
Based on 4008 reviews
Cleanliness: 6.56
Service: 9.03
Location: 9.57
Room Quality: 8.02
Amenities: 7.55
Value for Money: 7.01
Food and Beverage: 8.56
Overall Experience: 8.53
V
Vicentesao • solo_traveller • br
8
Pros:

Localização

Cons:

Não ter frigobar no quarto num calor de quase 49 graus

2026-07-25 • via Nuitee
A
Audrey • solo_traveller • fr
8
Pros:

Le lit, la SDB, la déco, la piscine, le PDJ, le personnel très aimable.

Cons:

La taille ridicule des toilettes.

2026-07-25 • via Nuitee
M
Maria • family_with_children • es
10
Pros:

Tiene una piscina climatizada con vistas al castillo espectacular

Cons:

.

2026-07-25 • via Nuitee
C
Cordova Rivero • solo_traveller • es
10
2026-07-25 • via Nuitee
9
924kathyb • Couples • Ashby de la Zouch, Leicestershire, England
10
Idyllic location with great food.
Pros:

Location was just perfect. Our balcony was tiny but the amazing views were worth the extra. The room had everything we needed and was modern, clean and comfortable. You need a few signs indicating location of facilities. Guests don`t have time to play search the restaurant and swimming pool. The restaurant is well laid out with amazing views and good food. All the staff were friendly and helpful. Especial the receptionist who can multi task. She is a gem. Look after her. Thanks for a great stay.

2026-07-24 • via Tripadvisor
P
Paola • family_with_children • es
10
Buen hotel, recomendado
Pros:

El hotel está muy bien ubicado, con unas vistas increíbles.
Desayuno variado con muy buenas opiniones. Las habitaciones muy amplias, y todo muy limpio.
El staff increíble siempre dispuestos a ayudar.

Cons:

Todo perfecto

2026-07-24 • via Nuitee
K
Kate • couple • gb
10
Great location
Pros:

Great location next to the bridge over to the castle. View of the castle was incredible from our balcony. We didn’t check out the terrace but the bar also had a great view from the 3rd floor. The reception staff were very helpful. Free and easy luggage storage. Well priced room.

2026-07-24 • via Nuitee
M
Maryline • solo_traveller • fr
8
2026-07-24 • via Nuitee
S
sonia • couple • es
5
Pros:

La ubicación

Cons:

Botella de agua de cristal en la habitación, para rellenar en un grifo de ósmosis, hasta aquí ok, la botella tenía dos dedos de agua cuando entramos en la habitación, imagino que del huésped anterior…..

2026-07-24 • via Nuitee
C
Chris • extended_group • fr
9
Pros:

literie - propreté - vue au petit déjeuné - disponibilité du personnel

Cons:

la clim ne pouvait pas être baissé à -22 et on avait chaud dans la chambre.

2026-07-24 • via Nuitee
J
Jeffrey • couple • gb
8
2026-07-24 • via Nuitee
S
Sean • solo_traveller • ie
10
2026-07-23 • via Nuitee
J
Jordan • solo_traveller • gb
10
2026-07-22 • via Nuitee
D
de la uz martinez • solo_traveller • es
7
Pros:

Ubicacion, buen espacio para aparcar, habitacion amplia

Cons:

Poca variedad en el desayuno, pagar mas por tener vistas y que al final sean "semi vistas"

2026-07-22 • via Nuitee
S
Sabine • solo_traveller • de
6
2026-07-22 • via Nuitee
G
gabriele • solo_traveller • it
9
Pros:

Posizione, terrazza panoramica e colazione

Cons:

Nulla

2026-07-22 • via Nuitee
J
Jos • family_with_children • be
10
2026-07-22 • via Nuitee
C
Carsten • couple • de
9
Perfekte Lage.
Pros:

Die Lage des Hotels ist schwer zu übertreffen. Man hat einen tollen Blick auf die Burganlage vom Roof Top, dem Restaurant und dem Pool. Die Burganlage ist in wenigen Minuten zu Fuß erreichbar.

Unser Zimmer war sauber und gut ausgestattet. Vielleicht etwas klein, aber für eine Nacht völlig in ausreichend.

Nett sing die Wasserspender auf jedem Stockwerk, an denen man seine Wasserflasche mit kaltem Wasser auffüllen kann.

Zudem konnten wir unsere Motorräder sicher In der Tiefgarage parken.

Cons:

Die Farbgestaltung der Flure sollte überdacht werden. Die Muster wirken recht aggressiv.

2026-07-21 • via Nuitee
G
Gérard • solo_traveller • fr
10
Pros:

Emplacement idéal de l'établissement en face de la cité médiévale.
La piscine le rooftop.

2026-07-21 • via Nuitee
A
Alexandra • couple • fr
8
A conseiller pour une étape mais pas en villégiature.
Pros:

Emplacement de choix. Rooftop plaisant , vue imprenable sur le la ville haute au 4e
Étage (piscine et petit dej).

Cons:

Peintures à rafraîchir.

2026-07-21 • via Nuitee