Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent location with views of the Cité
Friendly and welcoming staff
Private parking available
Very good restaurant dinners
Heated indoor pool
Repeat guests indicate positive overall impressions
Cons:
Limited restaurant menu / breakfast sometimes under-replenished
Some rooms small, worn or lacking wardrobe; tiny toilets
Pool small and opens late in the morning
Unexpected €100 deposit reported
No minibar in rooms
Occasional dust/cleanliness issues and brief bathroom odor
Soundproofing could be improved on city-facing side

Categories

Cleanliness
8.6
Generally praised as impeccable and clean in several reviews, though one guest noted dust/cotton in walls and a bad bathroom smell that was quickly remedied.
Service
8.8
Staff repeatedly described as friendly and welcoming; multiple mentions of very accommodating personnel and good reception, with a single comment noting an unfriendly receptionist.
Location
9.2
Consistently highlighted as excellent — ideal position near the Cité and city center with great views from the restaurant and rooms.
Room Quality
7.2
Mixed: some guests loved the comfortable rooms, others reported small/damaged rooms, tiny toilets, lack of wardrobe and tight space.
Amenities
7.8
Good parking and an indoor heated pool praised, but pool is small and opens late; missing minibar and some issues with breakfast replenishment noted.
Value for Money
7
Mixed perceptions: excellent meals and views but complaints about unexpected €100 deposit, rooms not matching 4-star expectations for some guests.
Food and Beverage
8
Dinner repeatedly described as excellent and memorable; breakfast buffet praised by many but a few guests found the breakfast selection limited or poorly replenished.
Overall Experience
8.2
Overall positive stays and repeat bookings reported, with strong highlights (location, staff, restaurant) but some guests indicated they would not return due to room condition or value concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Luxurious Stay in Historic Bastide Saint-Louis

At the TRIBE CARCASSONNE hotel, immerse yourself in the charm of the historic Bastide Saint-Louis district, offering a prime location at the foot of the Pont Vieux.

Absolute Comfort and Stylish Design

Experience unparalleled comfort in our meticulously designed rooms and chic living spaces, where every detail is carefully curated for a sophisticated stay.

Gastronomic Delights and Scenic Views

Indulge in our coffee-shop delights, savor signature dishes, or enjoy a rooftop cocktail overlooking the mesmerizing Medieval City. Opt for a room with a balcony to admire the stunning views, and unwind in our heated indoor swimming pool with a view.

Book now to elevate your stay at TRIBE CARCASSONNE and create unforgettable memories.

Important information:

If you wish to request a cot or an extra bed, please contact the hotel to check availability.

Children aged 18 and under are not allowed in the Pool

Parking fees depend on the season and are as follows:
€10 in January, February, March, November, and December;
€15 in April, May, June, September, and October;
€25 in July and August.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: CCF

Location

Guest Reviews

8.1
Based on 4252 reviews
Cleanliness: 8.6
Service: 8.8
Location: 9.2
Room Quality: 7.2
Amenities: 7.8
Value for Money: 7
Food and Beverage: 8
Overall Experience: 8.2
D
Diana • couple • lu
10
2026-11-07 • via Nuitee
R
Rose • couple • fr
9
Pros:

Nous avons passé un très bon séjour et le personnel était très attentif

2026-11-06 • via Nuitee
C
Clémence • solo_traveller • ch
9
Bonne expérience
Pros:

Chambre correcte et piscine au sein de l’établissement.
Proximité avec la Cité médiévale et belle vue depuis la petite terrasse.

Cons:

Le petit-déjeuner était moyen.

2026-11-05 • via Nuitee
R
R.Civit • solo_traveller • es
9
2026-11-05 • via Nuitee
S
Suzanne • family_with_children • gb
6
Pros:

Fine did what is said on the tin!

2026-11-04 • via Nuitee
V
Victorien • couple • fr
8
2026-11-04 • via Nuitee
D
david • solo_traveller • gb
9
Overall, great location and good value hotel
Pros:

The location was excellent and room comfortable

Cons:

Decor slightly tired in places

2026-11-01 • via Nuitee
M
Montse • family_with_children • es
8
Pros:

Muy buena ubicación y buenas vistas. Hotel muy practico para una visita de un fin de semana en carcassone, cerca de la cite y del centro de la ciudad. Muy buen parking también

Cons:

La carta del restaurante era escasa

2026-10-31 • via Nuitee
C
Christophe • couple • fr
8
Parfait
2026-10-31 • via Nuitee
T
Timothy • solo_traveller • gb
8
Tribe Carcassonne
Pros:

Location and facilities

Cons:

Nothing

2026-10-30 • via Nuitee
S
Silvia • couple • it
8
2026-10-29 • via Nuitee
O
Olivier • solo_traveller • fr
8
Un hôtel au personnel sympathique est très bien placé
Pros:

Gentillesse du personnel, l’emplacement, la piscine intérieure, réellement chauffée, petit déjeuner de grandes

Cons:

L’isolation phonique a renforcer côté ville.

2026-10-29 • via Nuitee
P
PASCAL • family_with_children • fr
7
Pros:

Emplacement idéal pour vue sur la cité

2026-10-28 • via Nuitee
O
Olena • family_with_children • fr
8
Pros:

Уютный отель, есть бассейн. Завтрак с красивым видом, дружелюбный персонал местоположение отличное.

2026-10-28 • via Nuitee
S
Stephan • couple • de
8
2026-10-27 • via Nuitee
M
Martine • couple • fr
10
Pros:

Accueil chaleureux chambre très confortable propreté impeccable restauration parfaite

Cons:

Petit déjeuner qui pourrait être un peu mieux fourni, le choix est limité

2026-10-27 • via Nuitee
P
Piet • couple • nl
7
Good location for a visit to Carcassonne; a restaurant with a nice view towards the Cite
Pros:

Location at walking distance to the Cite, next to the Aude river. Private parking below the hotel. View from the restaurant towards the Cite. Excellent dinner at the restaurant.

Cons:

The bathroom and toilet had a bad smell; that was quickly remedied by the staff.

2026-10-25 • via Nuitee
J
Jean-François • couple • ca
9
Pros:

Le repas du soir (payé en surplus) était délicieux, le meilleur jusque là dans notre voyage. Le personnel très accueillant. Belle chambre. Le petit déjeuner en buffet très varié et remarquable.

Cons:

La piscine (petite) n’est accessible que tard le matin, à 10h00. Nous n’avons pas pu en profiter alors que c’était un critère important dans le choix de l’hôtel.

2026-10-25 • via Nuitee
S
Sabine • extended_group • fr
8
2026-10-25 • via Nuitee
L
Laurence • couple • be
7
Nous avons apprécié notre séjour à Carcassonne mais nous ne retournerions pas à cet hôtel
Pros:

La situation. Très belle vue de la chambre
Nous séjournions en demi-pension, le repas du soir était excellent et le personnel de salle très agréable.

Cons:

L accueil d une dame à la réception
Nous venions de quitter un logement à Albi le Porta 5 où l accueil était particulièrement chaleureux . Nous quittons maintenant Toulouse l Alfred Hôtel où le personnel était hyper agréable et professionnel.
Demande d un dépôt de garantie de 100€ ce qui n était pas stipulé dans les conditions de Booking.
Cet hôtel ne correspond pas à un 4 étoile.
Chambre très abîmée, petite, pas d armoire,
pièce de la toilette hyper petite.

2026-10-25 • via Nuitee