DoubleTree by Hilton Beijing

Hotels
•
Doubletree by Hilton
8.3 (249 reviews)
168 Guang An Men Wai Avenue. , Beijing , CN
+86 10 6338 1888

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Varied and plentiful breakfast options
Great location / near shopping center
Comfortable rooms
Attentive and helpful personnel
Cleanliness/comfort noted in some reviews
Cons:
Pool closed (major disappointment)
Poor/slow check-in and large deposit issues
Breakfast area overcrowded; insufficient working coffee machines
Insects, moldy grout and broken tiles (cleanliness problems)
Toilets unfinished / missing in-room amenities (cups/milk)
Occasional overpriced perception / value concerns
Dinner availability issues (advertised hours not honored)

Categories

Cleanliness
6.8
Multiple reviews cite insects in the bathroom, moldy grouting/sealant, broken tiles and occasional foul smells — clear cleanliness concerns.
Service
9
Mixed reports: several guests praised attentive staff and specific reception help (e.g., Jimena), but there are serious isolated failures (slow/complicated check-in, large deposits, taxi delays). Overall many positive staff interactions offset the episodic problems.
Location
10
Frequently praised as a great location and near shopping/central points; one comment noted it was a bit far from everything but majority feedback is strongly positive.
Room Quality
8
Rooms described as comfortable, but some issues reported (unfinished toilets, missing ceiling piece, no in-room cups/milk, occasional billing/signing confusion).
Amenities
7
Amenities are mixed: breakfast selection is strong, but the pool closure (a major disappointment for several guests) and limited functioning coffee machines reduce this score.
Value for Money
8.5
Mixed impressions: some guests call it great value while others find it slightly overpriced or inconvenienced by extra deposit practices.
Food and Beverage
9
Breakfast variety widely praised; some issues with supper on arrival, mislabelled drinks (San Pellegrino vs lemon water) and crowded breakfast coffee machines, but overall F&B is a strong point.
Overall Experience
8.1
Generally a comfortable, well-located stay with very good breakfast and helpful staff in many cases, but marred for some by pool closure, check-in/deposit hassles and cleanliness/room finish issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Luxurious Amenities and Services

DoubleTree by Hilton Beijing offers a luxurious experience with a spa center, modern fitness center, indoor pool, sauna, massage treatments, and a rooftop garden for relaxation.

Culinary Delights

Indulge in delicious Chinese, European, and South East Asian cuisine at the hotel's two on-site restaurants. Enjoy a complimentary breakfast at Easy Kitchen and unwind at the Linlang Lobby Bar during happy hour.

Convenient Location and Accessibility

Situated in the CBD area, the hotel provides easy access to major attractions like Tiananmen Square and the Forbidden City. With a metro station just 85 meters away, guests can conveniently explore Beijing and reach railway stations with ease.

Book your stay at DoubleTree by Hilton Beijing for a blend of luxury, convenience, and culinary delights.

Important information:

We are committed to providing a safe, enjoyable experience from check-in to check-out. Please check with regional health and government authorities about specific policies that may be in place at the location of your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEK

Location

Guest Reviews

8.3
Based on 249 reviews
Cleanliness: 6.8
Service: 9
Location: 10
Room Quality: 8
Amenities: 7
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8.1
T
Timothy • couple • au
10
Beautiful Hotel in every way!
Pros:

Everything

2026-10-30 • via Nuitee
E
Evans-Gordon • couple • gb
6
our stay was comfortable and adequate but not really a four star experience.
Pros:

The room was fine and comfortable. the range of breakfast items was very varied.

Cons:

At 7.20, the breakfast area was ridiculous. only two poorly functioning coffee machines for hundreds of rude selfish people was not much fun. keeping you table was very tricky.
When we checked in, we were asked for a £400 deposit to cover signing for things n the hotel. The first time a bought a drink i was informed that there was insufficient credit on my account. after ten minutes of 'discussion' i was allowed to sign of a couple of drinks.The following evening, the same thing happened after 15 minutes of mixed language app discussion, it emerged that they had included the whole room rate in the deposit and that was why we could not sign for anything. unfortunately this made us a little late for dinner but it was advertised till 9.00 p.m so we still had 20 mins. we were refused entry to the dining room at that time and had to go out in the rain to search for some supper. if you advertise dinner from 7..00 till 9.00 most people would expect dinner to be available for all of that time. A very poor system. the duty manager then tried to offer us a free drink chasing us all the way to our room on the 16th floor!!!! we were too busy to accept.
this hassle rather took the edge off our stay.

2026-10-29 • via Nuitee
C
Catherine • couple • gb
5
Huge disappointment that the pool was closed. OK otherwise.
Pros:

great breakfast choices but supper on arrival was disappointing. Also, you have 'San Pellegrino' as a drink choice, and I was given lemon flavoured water.

Cons:

The very reason that we ended up choosing this hotel was for the pool. It was closed. This ruined our experience.

2026-10-23 • via Nuitee
R
Rafael • solo_traveller • sv
10
Great value.
Pros:

Can find food, and siping center near the hotel.

2026-10-22 • via Nuitee
R
Rafael • solo_traveller • sv
10
Good services
Pros:

The personnel, and the attention

2026-10-07 • via Nuitee
İmg Group Endüstriyel Malzemeler San Ve Tic Aş • extended_group • tr
10
2026-09-19 • via Nuitee
P
Perica • solo_traveller • au
8
2026-09-19 • via Nuitee
M
Magnus • family_with_children • se
10
2026-09-09 • via Nuitee
A
Adrian • solo_traveller • gb
1
Worst check in experience in years.
Pros:

Nothing.

Cons:

I arrived at midnight. I was the only person checking in. It took 15 minutes to check me in. Repeated requests for my information &
Booking. Despite having it all on the booking. Took 800 RMB deposit incase I smoked in the room. Left 6hrs later. Took them 30 minutes to get me a taxi. Nearly missed my train.

2026-09-08 • via Nuitee
A
Aurelio • solo_traveller • ao
10
2026-09-06 • via Nuitee
S
Sitty • couple • nl
8
2026-09-05 • via Nuitee
X
Xuekai • family_with_children • de
9
2026-09-04 • via Nuitee
A
Abul Kalam • solo_traveller • bd
10
2026-08-30 • via Nuitee
K
Kashif • family_with_children • gb
9
Slightly overpriced
Pros:

Location. Reception desk was excellent especially Jimena was very helpful.

Cons:

Toilets not properly finished. Missing piece on the ceiling. Foul smell in the corridor. No cups/milk provided in the room

2026-08-22 • via Nuitee
D
Daniël • solo_traveller • nl
6
Chinese standards too low for this Hilton hotel
Pros:

Great location

Cons:

Poor Hilton standard, insects in the bathroom, moldy grouting/ sealant edges, broken tiles

2026-08-21 • via Nuitee
A
Aurelio • solo_traveller • ao
8
Pros:

Limpeza conforto

Cons:

Restauração muito deficitaria

2026-08-16 • via Nuitee
M
Munkhbaatar • family_with_children • mn
9
2026-08-13 • via Nuitee
M
Matthias • family_with_children • de
8
2026-08-13 • via Nuitee
B
Barbara • family_with_children • es
7
Todo bien
Pros:

Está bien, pero lejos de todo

Cons:

La ubicación

2026-08-10 • via Nuitee
D
Dr Naveed • family_with_children • bd
9
Great hotel, value for money, great staff, clean, good breakfast, would definitely stay again.
Pros:

The King Suite was very comfortable and we had to pay for an extra bed since our daughter was with us. Quite spacious. The breakfast was very good but lacked variation over the 6 days we were there. The staff were very friendly and helpful, specially almost everyone at the concierge, specially Banchero Tang. The reception staff were excellent and professional as well and spoke English quite well, except for 1 gentleman who was there early morning. We arrived at 6 AM and they were nice enough to give us an early check-in at 11AM. There's a medium sized mall called Rainbow mall right next to the hotel (attached to it actually) which was very convenient indeed for food and some light shopping, including cafes and a convenient store.The indoor pool was very nice and the fancy restaurant on the 3rd floor was understandable on the pricey side but great food. Jemina at the reception area was very attentive and always asked whether she could help in anyway whenever we crossed her.

Cons:

Breakfast was great but little variation over our 6 day stay.Although I did guess this before booking it, the hotel is slightly away from the main tourist locations, but overall it wasn't a big problem since most car rides to malls and tourist sites were between 15-40 minutes.

2026-08-09 • via Nuitee