The Savoy Jersey

Hotels
8.3 (3398 reviews)
Rouge Bouillon , Saint Helier Jersey , GB

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location within walking distance of centre
Nice pool and pleasant pool area
Breakfast buffet generally praised
Friendly and helpful staff
Comfortable beds and fresh linens
Roberto's restaurant praised for quality and value
Peaceful/relaxing stays for many guests
Cons:
No air conditioning; rooms were hot during heatwave
Noise from main road and nearby fire/ambulance stations
Some rooms shabby; bathrooms and mattresses need revamp
Intermittent TV/internet signal issues
Extra parking charges and broken car chargers
Gym quality described as poor by one reviewer
Occasional uneven restaurant/service quality

Categories

Cleanliness
7.2
Mixed comments: several reviews noted shabby areas, dirty mirrors/curtains/carpets and need for bathroom improvements, though some guests described rooms and linens as clean.
Service
8.8
Generally positive: staff described as professional, friendly and helpful; reception attempted to resolve TV issues and staff handled restaurant service well, despite a few mentions of average service.
Location
8.9
Location frequently praised for easy walking distance to centre and good access, but several guests reported noise from the main road and nearby emergency services at peak times.
Room Quality
7.4
Mixed to negative: some rooms praised for high-quality furniture, but multiple reports of no air conditioning, warm rooms during heatwave, tired bathrooms, old mattresses and shabby areas.
Amenities
7.9
Pool and breakfast repeatedly praised; however issues reported with lack of air conditioning, a weak gym, broken car chargers and intermittent TV/internet signal.
Value for Money
8
Mixed: some guests felt stay was expensive for a 4-star, extra parking charges were unwelcome, while others found restaurant meals good value.
Food and Beverage
8.8
Generally positive: buffet breakfast and Roberto's restaurant received strong praise, though a few guests found breakfast or some restaurant offerings less impressive.
Overall Experience
9.4
Overall largely positive: many guests described restful, enjoyable stays and special occasions celebrated successfully, offsetting isolated operational issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:19

Property Description

Historic Charm and Modern Comforts

Located in a beautifully restored 19th-century manor house, Hotel Savoy seamlessly blends historic charm with modern amenities for a truly unforgettable stay.

Luxurious Amenities

Indulge in the hotel's gym, seasonal swimming pool, and the exquisite dining experience at Restaurant 1840. Unwind at Roberto’s Jazz Bar with live music or relax in the cozy lounge by the open fire.

Convenient Location

With free WiFi, business facilities, and a 24-hour front desk, Hotel Savoy ensures a seamless stay. Explore the island easily with the hotel's proximity to St Helier town centre, beaches, and convenient access to public transportation.

Experience the perfect blend of luxury and convenience at Hotel Savoy. Book your stay now for an unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sun, Nov 1, 2026 until Wed, Mar 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: JER

Location

Guest Reviews

8.3
Based on 3398 reviews
Cleanliness: 7.2
Service: 8.8
Location: 8.9
Room Quality: 7.4
Amenities: 7.9
Value for Money: 8
Food and Beverage: 8.8
Overall Experience: 9.4
C
Close • extended_group • gb
10
Would highly recommend
Pros:

Central location, small and friendly

2026-09-20 • via Nuitee
A
Angela • extended_group • gb
9
2026-09-14 • via Nuitee
J
James • couple • gb
8
2026-09-14 • via Nuitee
L
Leslie • couple • gb
9
Enjoyable stay with professional helpful staff. The walk to the town centre was a little long but what the hotel offered
Pros:

Good breakfast and not too far out of town. Lovely meal in the restaurant can highly recommend. Read that there was a charge for the car park but that was not the case it was free.

Cons:

A little bit of noise in the bedroom from the live music in the bar area although that didn’t go beyond 21:30.

2026-09-12 • via Nuitee
D
Diane • couple • gb
7
Good but location and room not great
Pros:

Clean, good food

Cons:

The room was clostaphobic

2026-09-12 • via Nuitee
G
Gaye • couple • gb
8
2026-09-11 • via Nuitee
G
Garry • solo_traveller • gb
9
Pros:

Good location, good parking, nice room facilities

Cons:

Food slowly refreshed at breakfast. Apprared to be understaffed during breakfast service.⁸

2026-09-10 • via Nuitee
S
Sharon • couple • gb
10
2026-09-10 • via Nuitee
E
Eileen • couple • gb
9
2026-09-09 • via Nuitee
W
william • couple • gb
6
good
Pros:

Newspapers at breakfast. lounge.

Cons:

Noisy room. too far out of centre for older people as early evening buses unreliable

2026-09-07 • via Nuitee
C
Carol • couple • gb
9
Nice hotel good food and helpful friendly staff.
Pros:

Location and friendly helpful staff

2026-09-07 • via Nuitee
A
Andre • couple • gb
9
An excellent week's stay.
Pros:

Staff friendly and helpful. Room well equipped. Restaurant excellent, with good menu, wine list and attentive service.

Cons:

Nothing.

2026-09-07 • via Nuitee
T
tracy • couple • gb
10
Very good
Pros:

Good

Cons:

Every thing was good

2026-09-05 • via Nuitee
D
David • couple • gb
10
2026-09-05 • via Nuitee
S
Shirley • couple • gb
7
Pros:

Breakfast room was rather dark, but the breakfast served was very good.
Evening meals where also very good.

Cons:

Breakfast could have offered an occasional variation to the menu, eg pastries/cakes however this did not change in the two weeks we were there, but what was offered was very good.
The restaurant should have offered a small bites menu, not everyone can or wants to eat a large meal every day
Sadly due to a building problem we were unable to utilise our balcony for the second week of our holiday, the loss of the outside space made a huge difference to the enjoyment of our holiday. Very few hotels in Jersey offer balcony’s, the hotel / room was chosen due to the availability of the balcony, so you can imagine our disappointment when we where unable to use it.

2026-09-04 • via Nuitee
I
Irina M • family_with_children • gb
8
Great but not again
Pros:

Very clean , all the stuff was amazing helpfully, food was great!

Cons:

Swimming pool freezing , my room was just behind the kitchen ventilation system, was a strong light all night on ..

2026-09-03 • via Nuitee
P
Paul • couple • gb
9
Really comfortable
Pros:

Location - walk into st Helier

Cons:

Room quite small

2026-09-03 • via Nuitee
A
Amanda • solo_traveller • je
10
2026-09-03 • via Nuitee
S
Susi • solo_traveller • de
10
2026-09-03 • via Nuitee
T
Trotter • solo_traveller • gb
7
Pros:

Hotel was just a bit tired in places, some carpets and paintwork and decor, overall a bit soulless. staffing professional and functional rather than helpful and engaging. Room was big, plenty of space and complete with mini fridge, iron/board, hairdryer, tea/coffeebut no views and walk into town a bit far if you are in mid sixties up but it is on a bus route. The breakfast was really good, buffet style, good quality and range on offer. Unfortunately with a name like Savoy, expectations were high but not met.

2026-09-02 • via Nuitee