The Savoy Jersey

Hotels
8.3 (3385 reviews)
Rouge Bouillon , Saint Helier Jersey , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location within walking distance of centre
Nice pool and pleasant pool area
Breakfast buffet generally praised
Friendly and helpful staff
Comfortable beds and fresh linens
Roberto's restaurant praised for quality and value
Peaceful/relaxing stays for many guests
Cons:
No air conditioning; rooms were hot during heatwave
Noise from main road and nearby fire/ambulance stations
Some rooms shabby; bathrooms and mattresses need revamp
Intermittent TV/internet signal issues
Extra parking charges and broken car chargers
Gym quality described as poor by one reviewer
Occasional uneven restaurant/service quality

Categories

Cleanliness
7.2
Mixed comments: several reviews noted shabby areas, dirty mirrors/curtains/carpets and need for bathroom improvements, though some guests described rooms and linens as clean.
Service
8.8
Generally positive: staff described as professional, friendly and helpful; reception attempted to resolve TV issues and staff handled restaurant service well, despite a few mentions of average service.
Location
8.9
Location frequently praised for easy walking distance to centre and good access, but several guests reported noise from the main road and nearby emergency services at peak times.
Room Quality
7.4
Mixed to negative: some rooms praised for high-quality furniture, but multiple reports of no air conditioning, warm rooms during heatwave, tired bathrooms, old mattresses and shabby areas.
Amenities
7.9
Pool and breakfast repeatedly praised; however issues reported with lack of air conditioning, a weak gym, broken car chargers and intermittent TV/internet signal.
Value for Money
8
Mixed: some guests felt stay was expensive for a 4-star, extra parking charges were unwelcome, while others found restaurant meals good value.
Food and Beverage
8.8
Generally positive: buffet breakfast and Roberto's restaurant received strong praise, though a few guests found breakfast or some restaurant offerings less impressive.
Overall Experience
9.4
Overall largely positive: many guests described restful, enjoyable stays and special occasions celebrated successfully, offsetting isolated operational issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:19

Property Description

Historic Charm and Modern Comforts

Located in a beautifully restored 19th-century manor house, Hotel Savoy seamlessly blends historic charm with modern amenities for a truly unforgettable stay.

Luxurious Amenities

Indulge in the hotel's gym, seasonal swimming pool, and the exquisite dining experience at Restaurant 1840. Unwind at Roberto’s Jazz Bar with live music or relax in the cozy lounge by the open fire.

Convenient Location

With free WiFi, business facilities, and a 24-hour front desk, Hotel Savoy ensures a seamless stay. Explore the island easily with the hotel's proximity to St Helier town centre, beaches, and convenient access to public transportation.

Experience the perfect blend of luxury and convenience at Hotel Savoy. Book your stay now for an unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sun, Nov 1, 2026 until Wed, Mar 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: JER

Location

Guest Reviews

8.3
Based on 3385 reviews
Cleanliness: 7.2
Service: 8.8
Location: 8.9
Room Quality: 7.4
Amenities: 7.9
Value for Money: 8
Food and Beverage: 8.8
Overall Experience: 9.4
J
jacqueline couple gb
7
Pros:

Location and facilities were great

Cons:

No air conditioning, unfortunately made sleep difficult

2026-08-08 via Nuitee
M
Morgan couple gb
8
Very enjoyable few days to mark our diamond wedding anniversary.
Pros:

We had dinner there on 2 evenings which was of a high standard. The pool and surrounds was very good.

Cons:

The main road is quite busy at peak times and we had to shut the windows to reduce the noise particularly at night.As a result the room was very warm and we had to rely on the fan. No air on.

2026-08-08 via Nuitee
M
Mandy family_with_children gb
6
Hot and noisy
Pros:

The breakfast Buffet was nice , the pool area was pleasent

Cons:

Rooms very shabby , areas not clean (mirrors , curtains , carpets ) no air conditioning meant we had to have the windows open and the position of the hotel - main road , opposite a big fire station and a few doors away from the ambulance station meant it was incredibly noisy. Bath needs handles for older guests, my mother couldn’t use her bath . The internet signal is our room was very poor which meant that the TV kept losing signal, most days the TV went completely off for hours at a time , usually peak viewing time . We spoke to the reception several times about this and they tried to help, they couldn’t do anything on the Sunday because there was no maintenance staff in , they said it was fine when they checked it on Monday,it wasn’t. Each day we spoke to them and on Wednesday they changed the TV , this improved the situation slightly but the TV still lost signal that night . I tried to explain that it was the signal that was the problem and not the TV but to no avail. I gave up mentioning it from then on . There were 3 non working car chargers in the car park which we were told Tesla had disconnected some time previously but the hotel could have replaced these but didn’t which was very inconvenient to us as car chargers seem few and far between in St Helier .

2026-08-08 via Nuitee
A
Adrian couple gb
8
Great comfortable stay for a few days.
Pros:

Grand entrance and room had high quality furniture. Breakfast was good. Roberto's restaurant excellent food and value and service.

Cons:

Not the best area but easy to walk into centre. Expensive stay for 4star hotel, however, it is Jersey!!

2026-08-08 via Nuitee
B
Beatrice couple fr
7
Correct mais rien de plus
Pros:

La piscine agréable. Le restaurant très bon et le bar avec de la bonne musique

Cons:

Le service est moyen. Le petit déjeuner est triste !

2026-08-07 via Nuitee
N
Nate solo_traveller gb
8
Good place to stay
Pros:

Location was amazing not far to get to places for lunch, dinner. The hotel was lovely, breakfast was amazing.

Cons:

Only because of the intense heatwave happening, the fan was okay but not enough to cool us off. Otherwise it was awesome to stay there

2026-08-07 via Nuitee
S
Sandra couple gb
9
A good place to stay.
Pros:

Very comfortable and clean. All the staff were professional, friendly and helpful. Enjoyed meals in the restaurant

Cons:

Didn’t expect to pay extra for parking in the Savoy’s own car park.

2026-08-07 via Nuitee
A
Ann extended_group gb
9
Hallway stairway lounge facility fabulous
Pros:

Fabulous breakfast

Cons:

Bathroom needs revamp and new mattress needed

2026-08-05 via Nuitee
J
Jacky couple gb
9
2026-08-02 via Nuitee
H
Henrik extended_group dk
6
Cons:

Ingen aircondition- ikke så god gym.
Meget høj musik i restauranten

2026-07-25 via Nuitee
A
ALLAN couple gb
8
Gold stay no problems at all.
Pros:

Confortable ron, good swimming pool. Good jazz evening.

Cons:

Quality if restaurant food could be improved.

2026-07-25 via Nuitee
K
Kay couple gb
10
2026-07-24 via Nuitee
M
Mark couple gb
8
Good location and good value for money.
Pros:

The location was within easy walking distance to the main centre.
The staff were very courteous and helpful.

2026-07-23 via Nuitee
H
Harrison couple gb
9
A lovely peaceful holiday in a very nice hotel.
Pros:

The room was very peaceful overlooking the pool.The bed was very comfortable with lovely fresh bed linen and clean towels every day.The buffet style breakfast had everything you could want both cooked and continental. We had a lovely meal in the restaurant one evening.
All in all we had a lovely restful holiday which was much needed.

Cons:

Nothing

2026-07-22 via Nuitee
M
Matthew couple gb
4
Pros:

Lovely staff, great food.

Cons:

The hotel is very "tired". We stayed 2 years ago and it was "tired" then. The hotel needs a complete refurbishment hotel bedroom wise.
The food, staff and main facilities along with the location - great.

We paid more for staying 3 nights this time than we did staying for 4 nights 2 years ago.

2026-07-21 via Nuitee
C
Clare extended_group gb
8
Delightful place to stay near St.Helier town.
Pros:

Good parking, nice pool area, comfortable spacious rooms.

2026-07-19 via Nuitee
G
Glenn solo_traveller gb
9
2026-07-19 via Nuitee
M
MartinR solo_traveller gb
10
Highly recommended
Pros:

I have stayed before it was fantastic then and still is.

Cons:

Polite and helpful staff, good breakfast. Clean and well maintained.

2026-07-19 via Nuitee
N
Nicholas couple gb
10
We loved the whole Savoy experience and indeed the whole Jersey experience. Hoping to do it again so
Pros:

We are keen walkers so the location was ideal for us. The food both morning and evening was excellent. The staff were extremely helpful and friendly.

Cons:

Not particularly important, but our room view wasn’t very exciting!

2026-07-19 via Nuitee
J
Jenny Graham couple gb
10
Pros:

Everything, great location, rooms have Everything u need, staff very friendly, this was our 3rd time staying here.

Cons:

Nothing

2026-07-18 via Nuitee