Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
BBQ facilities
Luggage storage
Tour desk
Currency exchange
Non-smoking throughout
Outdoor furniture
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Free parking
Cons:
Sparse amenities
Limited food options
Some room quality issues

Categories

Cleanliness
8.29
The reviews mentioned very clean rooms and hallways without any weird lingering smells.
Service
8.76
Staff were frequently described as friendly and courteous.
Location
8.8
The hotel is well-located near attractions like the Fallsview Casino.
Room Quality
7.25
Rooms were described as kind of bare and had some issues like curtain placement.
Amenities
7.78
Sparse amenities mentioned, such as a lack of microwaves and limited breakfast options.
Value for Money
7.74
Decent value for the price paid, particularly for a one-night stay.
Food and Beverage
6.29
Limited food options available, with only coffee provided.
Overall Experience
8.26
Overall a good stay; many guests expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:43

Property Description

Convenient Location near Niagara Falls Attractions

Comfortable Rooms with Modern Amenities

Relaxing Sun Terrace for Guests

Experience the best of Niagara Falls at Diplomat Inn. Stay just steps away from the famous Niagara Fallsview Casino Resort and other popular attractions. Enjoy comfortable rooms with free WiFi, flat-screen TVs, and free toiletries. Unwind on the sun terrace after a day of sightseeing. With its prime location and modern amenities, Diplomat Inn is the perfect choice for your Niagara Falls getaway. Book now and make unforgettable memories at our hotel.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Due to Ontario guidelines, guests are required to show proof of vaccination upon check-in.
Please note, the pool is closed until further notice.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in the business centre and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 2440 reviews
Cleanliness: 8.29
Service: 8.76
Location: 8.8
Room Quality: 7.25
Amenities: 7.78
Value for Money: 7.74
Food and Beverage: 6.29
Overall Experience: 8.26
V
vishal • extended_group • ca
10
Amazing!
Pros:

Excellent location - 10-15 mins walk to cliffton hill. Hotel was really clean and rooms are all newly renovated with smart TV which was a plus point. Although they don't have in-room microwave, they have common microwave area which was very well-kept and neat. Room interior reminded me of class hotels in Asian countries very digital DND buttons, floorings and standing showers. We will be coming back to this hotel for sure.

Cons:

Needs improving in Wifi speed.

2026-05-23 • via Nuitee
F
Francisco • extended_group • br
9
Pros:

Price

2026-05-23 • via Nuitee
P
Pushpani • couple • ca
7
2026-05-22 • via Nuitee
F
franz • couple • de
7
Pros:

Sehr gut gelegenes Hotel mit Kaffe 24/7 umsonst.....Getränke und Snack Automaten für normale Preise. Klimaanlage hat zuverlässig funktioniert.....würde ich wieder nehmen.

2026-05-22 • via Nuitee
R
Rebekka • extended_group • us
10
Pros:

This was a wonderful place to spend the night. The rooms were pristine, beds were comfortable and the free coffee was a wonderful touch. The staff was accommodating and the price was right.

2026-05-21 • via Nuitee
I
Iarin • couple • ca
4
Pros:

The rooms were newly renovated

Cons:

Our room flooded everytime we used the bathroom

2026-05-21 • via Nuitee
Y
Yadav • family_with_children • ca
8
Overall good.
Pros:

Its best stay, clean, staff was good. Parking also good, very near to skylon tower. Rooms and bed was comfortable.

Cons:

In night 12am to 3 am peoples were talking loudly in lobby so sleep got disturb many times.

2026-05-20 • via Nuitee
B
Bernadette • couple • ca
8
Worth the payment
Pros:

The room we had was not carpeted, which I like. It looks cleaner and smells fresher.

Cons:

No microwave inside the room

2026-05-19 • via Nuitee
A
Ana Luiza • extended_group • ca
10
2026-05-19 • via Nuitee
N
nordine • solo_traveller • fr
8
Pros:

L'emplacement

Cons:

Bruyant, les douches et toilettes des chambres avoisinant résonne dans la chambre

2026-05-19 • via Nuitee
N
Nadene • family_with_children • ca
7
Pros:

A budget friendly option not too far from the falls. We just walked down the road to watch fireworks.

Cons:

You get what you pay for. It’s definitely not a luxurious stay, but I would say it’s a great budget friendly

2026-05-18 • via Nuitee
L
Lewis • solo_traveller • ca
7
Pros:

Bed was great

Cons:

hot tub could use grit tape in tub to stop slide all over in tub

2026-05-18 • via Nuitee
R
Roman • solo_traveller • ca
9
Pros:

Renovated, neat clean!

2026-05-18 • via Nuitee
S
Serani • solo_traveller • ca
5
Pros:

Clean bathroom

Cons:

Bedroom Floor is tiles like a bathroom not carpet very cold and uncomfortable tv wayy too small

2026-05-18 • via Nuitee
T
Timothy • solo_traveller • us
7
2026-05-17 • via Nuitee
S
sweety62 • solo_traveller • fr
8
Pros:

Très belle chambre confortable avec deux grands lits.
Café à volonté offert

2026-05-17 • via Nuitee
L
Lee • solo_traveller • ca
8
2026-05-16 • via Nuitee
H
Hicham • family_with_children • ma
5
Clean room, friendly staff,but no heating system and high humidity (condensed water on window glass)
Pros:

Clean room

Cons:

No heating system, only moveable heat unit. The room was too humid, we could see the condensed water on the window glass.

2026-05-15 • via Nuitee
L
Lai Yu • extended_group • ca
8
2026-05-13 • via Nuitee
R
Roman • solo_traveller • ca
10
Pros:

Very clear and nice

2026-05-13 • via Nuitee