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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Heating
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Tour desk
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Facilities for disabled guests
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Meeting/banquet facilities
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Non-smoking throughout
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Happy hour
Review Highlights
Categories
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Property Description
Prime Location in Puerto Montt
Vicente Costanera, situated in front of the bustling main square, offers a convenient stay surrounded by souvenir shops and cafes.
Charming Rooms with Sea Views
Experience comfort in tastefully decorated rooms with wood furnishings, cable TV, and private bathrooms. Upgrade to a superior room for stunning sea views.
Convenient Amenities and Services
Enjoy a daily continental breakfast, 24-hour front desk assistance, and complimentary WiFi. Benefit from free private parking (subject to availability) and easy access to the bus terminal and airport.
Book your stay at Gran Hotel Vicente Costanera for a delightful Puerto Montt experience.
A continental breakfast is served daily. Isla Tenglo Restaurant it's open from 07:30 to 22:30 with national and international gastronomy offers
Please note reservation is not possible for the private parking. Spots are subject to availability and handed on a first-come first-serve basis.
LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Parking
No parking available.
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 4 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
Locación y amabilidad del personal
Nada
Desayuno y Resturant
No
Nada
TUVIMOS LA PERDIDA DE DOS ARTICULOS (AUDIFONOS) EN LA HABITACIÓN. REALIZAMOS EL RECLAMO. HABLE CON EL GERENTE SR. MADRID QUIEN ME INDICO QUE SE HABIA REGISTRADO EL INGRESO DE PERSONAL A LA HABITACIÓN PARA REALIZAR CONTROL DE CALIDAD. A 24 HORAS DEL RECLAMO ME DICEN AHORA QUE NADIE INGRESO A LA HABITACIÓN Y QUE NADA SE PERDIO.
El desayuno excelente
El bar cerrado muy te,mprano
La ubicación, las instalaciones y la amabilidad del personal. La habitación era muy grande y el desayuno muy variado.
Todo
Todo .. El hotel es antiguo pero está muy bien cuidado . La limpieza un 10 y el personal es muy amable , buen desayuno . Todo bien !!!!!
Todo me gustó
la ubicación y restaruant son increibles
El agua caliente de la dicha tomaba tiempo excesivo en llegar a la temperatura
Excelente ubicación, agradable atención, horario de desayunos bien pensado para el huésped sobre todo cuando uno se queda hasta el domingo!!
Mayor variedad en frutas al desayuno
La comodidad y ubicación, además de la atención.
Lo antiguo de algunas de las instalaciones
Su amabilidad
Calidez
La relacion precio calidad es bastante buena, en mi casi viajaba en vehiculo asi que no hay problemas con la ubicacion. El recepcionista muy serio pero en general nada malo
Parte del personal mantenia un trato demasiado frio practicamente no te toman en cuenta, no son todos pero si en recepcion (el personal del desayuno un 10)
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