Gran Hotel Vicente Costanera

Hotels
•
Nobile Hoteis
8.4 (1982 reviews)
Av. Diego Portales 450 , Puerto Montt , cl

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
Airport shuttle
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Comfortable rooms
Cons:
Cleanliness issues
Maintenance needed
Some food freshness concerns

Categories

Cleanliness
7.54
Mixed sentiments with mentions of cleanliness issues in some reviews.
Service
9.01
Many reviews highlight excellent service from the staff.
Location
9.05
Numerous comments emphasize the great location in Puerto Montt.
Room Quality
8
Rooms described as comfortable but some mention maintenance issues.
Amenities
8.03
Basic amenities mentioned; some negative comments on missing features.
Value for Money
8.49
Overall good value based on guest experiences.
Food and Beverage
8.54
Positive mentions on breakfast quality, some issues with freshness.
Overall Experience
8.51
General consensus is that guests enjoyed their stay despite some flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:07

Property Description

Prime Location in Puerto Montt
Vicente Costanera, situated in front of the bustling main square, offers a convenient stay surrounded by souvenir shops and cafes.

Charming Rooms with Sea Views
Experience comfort in tastefully decorated rooms with wood furnishings, cable TV, and private bathrooms. Upgrade to a superior room for stunning sea views.

Convenient Amenities and Services
Enjoy a daily continental breakfast, 24-hour front desk assistance, and complimentary WiFi. Benefit from free private parking (subject to availability) and easy access to the bus terminal and airport.

Book your stay at Gran Hotel Vicente Costanera for a delightful Puerto Montt experience.

Important information:

A continental breakfast is served daily. Isla Tenglo Restaurant it's open from 07:30 to 22:30 with national and international gastronomy offers

Please note reservation is not possible for the private parking. Spots are subject to availability and handed on a first-come first-serve basis.


















LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMC

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 1982 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.51
D
DaniDante • family_with_children • cl
10
Excelente
Pros:

El hotel excelente, además se me quedó una pulsera y me la enviaron a mi siguiente hotel, muy buena voluntad

2026-07-25 • via Nuitee
X
Ximena • solo_traveller • cl
5
2026-07-25 • via Nuitee
A
antonis • solo_traveller • gr
10
Cons:

The breakfast could be better

2026-07-25 • via Nuitee
P
pato villalonga • solo_traveller • cl
10
Pros:

Todo bien ubicado desayuno

Cons:

Todo bien

2026-07-24 • via Nuitee
B
Barbara • couple • cl
10
2026-07-23 • via Nuitee
D
Daniela • solo_traveller • ar
5
Pros:

La ubicación y fuimos porque nos recomendaron el restaurante y estaba cerrado🫤

Cons:

El restaurante cerrado, la decoración del cuarto

2026-07-22 • via Nuitee
R
Rodrigo • solo_traveller • cl
9
Agradable estancia de paseo y trabajo
Pros:

Muy buena ubicacion, grato personal de recepcion, buen desayuno y muy serviciales las chicas que atendian el comedor y el bar

Cons:

La habitacion 226 doble superior deben actualizarla completa. Es basica, Standar y no superior. Baño limpio pero con muebles que deben ser renovados. Su puerta no cerraba y la ducha claramentw debe remodelarse.
Mobiliario muy antiguo y ajado...

2026-07-21 • via Nuitee
S
Sthudee • solo_traveller • cl
5
Pros:

La ubicación.

Cons:

Muy poco preparado el personal en lo que es atención al turista

2026-07-20 • via Nuitee
P
Paola • solo_traveller • cl
10
Pros:

Excelente ubicacion y habitación comoda.

2026-07-20 • via Nuitee
J
Jhonatan • solo_traveller • cl
6
2026-07-20 • via Nuitee
H
Hugo • solo_traveller • cl
8
Pros:

La atención del personal muy amables

2026-07-19 • via Nuitee
C
carlos humberto • solo_traveller • cl
10
Excelente atención y comodidad
Pros:

Limpieza, orden y buena atención.

Cons:

Todo fue un gusto estar alojado en el hotel

2026-07-19 • via Nuitee
C
cintya • solo_traveller • ec
8
2026-07-18 • via Nuitee
E
ERF726 • solo_traveller • co
9
Pros:

Ubicación, desayuno y amabilidad

Cons:

Nada

2026-07-18 • via Nuitee
P
Pilar • extended_group • cl
10
2026-07-15 • via Nuitee
F
fernanda • family_with_children • cl
10
Excepcional
Pros:

Todo excelente, el personal muy amable, la carta del restaurant variada y los platos exquisitos.
El desayuno muy variado, para todos los gustos y todo muy rico, productos frescos y locales.
El bar muy comodo y el personal muy amable para atender, los precios muy acordes.

Cons:

La verdad que todo fue tan bueno
que no podria decir que algo no me gusto
es un buen lugar para descansar, muy limpio y ordenado
el personal que atiende muy amable, la verdad todo de maravillas.

2026-07-15 • via Nuitee
F
Francisca • family_with_children • cl
10
2026-07-14 • via Nuitee
R
Rodrigo • solo_traveller • cl
6
Pros:

Habitación amplia pero antigua

2026-07-13 • via Nuitee
E
Eduardo • couple • cl
7
Buen lugar para quedarse en Puerto Montt.
Pros:

Cerca de todo los lugares de interés

Cons:

Ruido exterior dificulta el descanso nocturno.

2026-07-12 • via Nuitee
J
jara • couple • cl
10
2026-07-12 • via Nuitee