Sumaq Machu Picchu Hotel

La calidez del personal es extraordinaria, te hacen sentir en casa.

Jose el señor que nos ayudó con las maletas a la llegada y a la salida hizo un gran trabajo.

Guido el guía que nos asignaron para el recorrido a Macchu Picchu fue fantástico.

This is a beautiful hotel in Aguas Calientes. The food and service were great. They were also kind enough to take our luggage from the train station and hold it at the hotel so that we were able to continue on to Machu Picchu when we first arrived. (I don't know if this is routinely available or not.) Our garden view room was spacious. I would mention that it was right next to the rail line so during day hours it was noticeable, but it didn't run at night and didn't affect our sleep or overall experience.

Had the pleasure of staying in the Sumaq in Machu Picchu on our recent trip to Peru. We made the decision to spend a night in Aguas Calientes so we could go to Machu Picchu twice and had a great stay in the Sumaq. They were very accommodating and friendly. Upon our arrival on the train they took our bags so we could go straight to the Citadel and when we left the next day they met us at the train with our bags so we did not need to carry them around all day. During the say we had a wonderful dinner and breakfast the net morning. Their restaurant staff were very attentive and gave us great recommendations.

The room was very well appointed with a view out to the river and included coffee and water. I would highly recommend staying at Sumaq if you are staying the night in Aquas Calientes.

Amazing hotel run line it’s in Manhattan NY but in a beautifully remote location. Frank and Shirley were fantastic

I had the chance to stay with friends at Sumaq on my second trip to Machu Picchu, and it was a highlight. Dinner was one of the best I had in Peru (and that's saying a lot considering the delicious food throughout Peru), and the service at the hotel was warm and thoughtful. Don't miss out!

Our 2-night stay at Sumaq was one of our Machu Picchu highlights. The hotel location is ideal for those who prefer being away from the city's crowds and shops. The entire staff was attentive and welcoming the moment we were first greeted. Our room was spacious and well-appointed. High scores on cleanliness and maintenance. It was a treat to enjoy the river view with mountains directly from our window. The river sound when we opened the window was a delight! This is one of the few hotels in the area that has A/C which was great to arrive to after a long day's hike.

Our group enjoyed a private tasting menu dinner at night. This was an absolute winner! Each course was perfectly paired with wine. The food was authentic, with local ingredients and beautiful preparations. The chef and his team delivered an impeccable service all throughout.

Next time I'm in Machu Picchu, Sumaq will continue being my best pick for location, value, convenience, and the friendliest staff!

We had a lovely stay at Sumaq Machu Picchu Hotel. The property is beautiful and very well located, the food was excellent, and the rooms were spacious and comfortable. The breakfast was outstanding, with a wide variety of delicious options. The hotel is highly recommended!

This is a really good hotel in an amazing location. We stayed 2 nights on our recent trip to visit Machu Picchu. The quality of the food and service from all the staff was of the highest level. The savoury corn pie starter was the best dish ever.

Big shout out for the lovely Spa and the relaxing pedicure and massage from Eva.

The absolute only awareness note, which has to be taken into context of the overall narrow valley in which the town is based and the amazing railway infrastructure, is that the narrow gauge line is next to the rear of the hotel. We had a room at the back, referred to as a Garden View on the 5th floor. Eye level with the line.

Not excessive noise but just a point to note. Many other properties will be the same as the line cuts through the town. Didn’t spoil the experience for us and I would happily stay again.

Absolutely loved the warmth and welcome. The front desk went out of the way to make our stay comfortable. We had a complementary lunch which was amazing! Will highly recommend this place. The rooms, the view of the river and the vibes were great!

Location and staff

Amazing place, excellent staff. I took a cooking class, the Chef were phenomenal. I had a massage and was very relaxing. Dinner time Hermitaño was absolutely extraordinary, recommended me the best dishes and was always make sure everything was ok.

Great experience at the hotel! The rooms are comfortable and the staff are very friendly - shoutout to our waiter Luis during dinner he provided excellent service and was very knowledgeable about the food.

We had a great time with 2 of the hotel mixologists(Francisco &Sandra) at the hotel bar. We were introduced & had a great conversation as we explored several of Peru’s unique distilled alcohol.

Stayed at Sumaq for 3 nights. Hotel is clean and everyone is friendly and willing to help. We had dinner included in our stay and our server Luis was an absolute pleasure. He went above and beyond for us at dinner. Sandra behind the bar was also amazing and she can make every cocktail you can think of! I would recommend this hotel to anyone and can not wait to return here again!

My wife and I had a lovely dinner, food was delicate and tasteful, all with local products. Well done.
On top of it we had the chance to have Lorena and Eduardo who accompany us all along the menu. Very great service.
Also I had a massage (after the Inca trail, very much needed) Mary has been wonderful

Totalmente todo desde el servicio del personal como las instalaciones, sus masajes lo mejor Eva fue espectacular.

This is a beautifully decorated modern hotel. The service and the food were top notch.

We stayed at the Sumac Hotel for several nights. The location is good. The rooms are average. Sevice is just off. There was mold in our shower so I reported it to the maid who told me she couldn't clean it due to it damaging the marble so I reported it to the manager. They cleaned off part of it. My husband asked for 2 face cloths, to replace the tub mat for the tube they had taken (the tub/shower was very slippery.), and the shower mat. They should have replaced them in the morning, but they didn't . We had to ask and they only brought the one face cloth ...not the other requested items. We left our door closed and locked to the balcony. When we returned, the door was wide open making the room very cold. It shouldn't have been unlocked and opened. For the price they charge, everything should be clean and first rate.

I did ask to have our water bottles refilled. The lady at the bar acted like it was a huge request so I went to the front desk. You can't drink the water out of the tap so we needed our bottles refilled, which they can do. We also bought a couple of bottles of water for which they charged $8.50 which was absurd.

We had a room with a view of the river which was nice, but it is more expensive.

The food was very good, and the breakfast buffet was extensive.

A lovely hotel in the best spot in Agua Calientes. All the staff were so helpful and courteous.

We have been lucky to stay in several luxury hotels in Peru, and Sumaq Machu Picchu without question offered the most outstanding service. The staff went above and beyond to make us feel comfortable, and were knowledgeable and happy to teach us about Peruvian culture and cuisine. Special thanks to Fernando and Luis Manuel in the bar for making us many special cocktails, and Eduardo for providing a wonderful experience in the restaurant.

The food overall was very high quality, and we especially enjoyed the romantic tasting menu. It was a lovely setting and very thoughtfully presented by the staff. We also arranged our private tour to Machu Picchu through the hotel, and couldn't be happier that we did! It was very convenient to get an early start directly from the hotel, and the guide selected by the hotel was exceptional. He guided us through all the various lines and entrances like a pro, offered very detailed and interesting information about the archeological site, and helped us to take some amazing photos as well.

Our room was also lovely - we had a view directly to the river, which is incredibly loud but at the same time very beautiful. The bed was comfortable and the amenities were of a much higher standard than we've seen in other hotels in Peru. If you have time, don't hesitate to stay a few nights to enjoy the wonderful food and service and the beauty of Aguas Calientes (Machu Picchu Pueblo).