Staybridge Suites Liverpool by IHG

Hotels
Staybridge Suites
9.4 (4789 reviews)
21 Keel Wharf , Liverpool , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facilities
Spacious rooms
Cons:
Breakfast organization issues
Dirty floors in some rooms

Categories

Cleanliness
8.7
Several guests noted that while the room cleanliness was good, there were instances of dirty floors.
Service
10
Many guests appreciated the helpfulness and friendliness of the staff.
Location
10
The location was consistently praised as fabulous and convenient.
Room Quality
9.7
Guests enjoyed the spacious and well-appointed rooms.
Amenities
9.2
General amenities were positively highlighted, but some areas for improvement were mentioned.
Value for Money
9.7
Guests felt they received good value considering the quality of the stay.
Food and Beverage
8.2
Breakfast received mixed reviews, with some lapses in availability and seating.
Overall Experience
9.7
Overall experiences were positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:57

Property Description

Luxurious Suites with Modern Amenities
Indulge in the comfort and freedom of fully-equipped suites at Staybridge, located near Liverpool's iconic Albert Dock. Each suite boasts a contemporary design, complete with a kitchen and separate living area.

Convenient Grab and Go Breakfast and Fitness Facilities
Start your day right with a complimentary Grab and Go breakfast bag, including a hot breakfast sandwich. Stay active at the on-site fitness centre and take advantage of free laundry facilities during your stay.

Prime Location for Exploring Liverpool
With a central location, Staybridge Suites offer easy access to must-see attractions like ACC Liverpool, Liverpool One shopping centre, Tate Liverpool, and more. Don't miss the chance to discover the vibrant city of Liverpool from our doorstep.

Book your stay now at Staybridge Suites for a memorable experience in Liverpool!

Important information:

Check-in: 15:00
Check-out: 12:00. Late check-out available on request.

You must be 21 years or older to check-in.

We do not accept Stag and Hen Dos

Please note all guests who have booked a prepaid reservation must check-in with the same credit card that as provided to make the reservation. This credit card will be pre-authorized for any extras on time of check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 4789 reviews
Cleanliness: 8.7
Service: 10
Location: 10
Room Quality: 9.7
Amenities: 9.2
Value for Money: 9.7
Food and Beverage: 8.2
Overall Experience: 9.7
L
Lisa family_with_children gb
7
Good location in apartment style room
Pros:

Apartment style rooms

Cons:

Too busy at Breakfast, so quality of food and cleanliness probably not its best

2026-05-30 via Nuitee
T
tina couple gb
10
2026-05-30 via Nuitee
T
Toshiyuki solo_traveller jp
10
Super
Pros:

Everything is good

Cons:

nothing

2026-05-30 via Nuitee
C
Carol couple gb
9
Lovely place , good location
Pros:

Friendly staff, lovely room , complimentary wine and nibbles on the evening time as part of a social hour

Cons:

Every thing was lovely

2026-05-30 via Nuitee
I
Israel extended_group il
10
המקום נח יש חללי ישיבה צוות שירותי
Pros:

עשירה טעימה ומגוונת

Cons:

קצת יותר חיוך בקבלה

2026-05-30 via Nuitee
N
Neil solo_traveller gb
8
Pros:

The location is ideal for exploring the docks and town, close to the tour buses starting point/end point. The hotel was extremely quiet and clean and well maintained. Breakfast was hot and plentiful and the choice of some of the dishes was different each day.

Cons:

The view from our room was akin to a comedy film plot, opened the curtains to see a empty flat roof/void surrounded by high walls. I'm sure some of the other rooms had better views.

2026-05-30 via Nuitee
P
P couple gb
9
2026-05-30 via Nuitee
J
Jeffrey solo_traveller us
9
Terrific location and I would come back!
Pros:

The location was excellent with the waterfront at your doorstep. The property was clean and cheerful. I thought the concept of a having a kitchen was very useful.

Cons:

I thought the food in the breakfast room was good, but not great. It seemed like the staff had a difficult time keeping up with replenishing the breakfast items.

2026-05-30 via Nuitee
P
PCB90 solo_traveller gb
10
Pros:

I booked for a 1 night stay whilst attending a WWE show with my son at M&S Bank Arena. Couldn't fault anything. Staff were very friendly, service was spot on, and location is as good as it gets for anyone visiting the Arena. Very short walk to the city centre also. Would definitely book again when visiting the city.

2026-05-30 via Nuitee
M
Maxine couple gb
10
Very comfortable great accommodation very helpful staff.
Pros:

Lovely clean & spacious!

2026-05-30 via Nuitee
A
Alicia couple gb
8
Pros:

Really easy and convenient for the m&s stadium and dockside.

2026-05-30 via Nuitee
A
Anne-Marie couple gb
10
Comfortable and enjoyable
Pros:

Everything. The suite was clean and a good size. The breakfast had a great choice of food. The staff were friendly and approachable. There was a young man in the kitchen area who was particularly bright and helpful

Cons:

Nothing

2026-05-30 via Nuitee
S
Sarah Chamberlain family_with_children gb
10
Enjoyable stay . Will deffo stay again
Pros:

Location was great . Lovely rooms . Modern and comfortable . Everything needed for self catering suites

2026-05-29 via Nuitee
L
Lisa solo_traveller gb
8
2026-05-29 via Nuitee
T
Tsitsi Margaret couple gb
9
Pros:

Spacious, clean, nice views, nice breakfast!

Cons:

N/A

2026-05-29 via Nuitee
N
Nevzat couple tr
5
Cons:

Kahvaltı yetersiz ve hijyen problemleri vardı.

2026-05-28 via Nuitee
S
Sandra couple gb
8
2026-05-28 via Nuitee
E
Erwin couple za
9
Great value with a good location, especially if driving..as there is great parking nearby.
Pros:

Quiet location , yet close to everything.
Breakfast is fantastic.
The Tuesday evening social with free drinks and snacks was a nice surprise.
Sound management, Getting to breakfast, it was astounding to see how many people were in hotel, one just did not hear them up and down the corridors.

2026-05-28 via Nuitee
S
Sam couple gb
8
Pros:

The size and location- bed was very comfortable

Cons:

Breakfast could have had more variety

2026-05-28 via Nuitee
R
Roanna family_with_children gb
9
Great hotel, wouldn’t hesitate to recommend
Pros:

Great location, very friendly staff. The room was a great size and had everything you could need! Would definitely stay again!

Cons:

Literally the only thing was the only coffee in the room was decaf, but my fault as I was too lazy to go and ask for any other at reception,I’m sure they would have supplied me with some if I’d asked :)

2026-05-28 via Nuitee