Hyatt House Salt Lake City/Sandy

Hotels
•
Hyatt House
9 (557 reviews)
9685 South Monroe Street , Sandy , US
+1 801-304-5700

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and attentive staff
Convenient location
Cons:
Confusion with pricing and check-in process
Issues with food quality

Categories

Cleanliness
8.5
A towel from the cleaner was left on the floor in our room. Some accommodations had old visible stains.
Service
9.5
Staff were friendly and helpful, resolved issues with my booking promptly.
Location
9.5
Convenient location close to restaurants and the office.
Room Quality
9
Rooms are spacious with good water pressure, though older in design.
Amenities
9.5
Facilities are good with a nice swimming pool and kitchenette.
Value for Money
8.5
Rates were inconsistent and caused confusion during check-in.
Food and Beverage
8
Coffee was bitter and the omelet station was poorly placed.
Overall Experience
9.5
Overall, a good stay with supportive staff despite some inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:18

Property Description

Mountain Views and Full Kitchen
Experience breathtaking mountain views from all rooms and enjoy the convenience of a full kitchen in each accommodation at Hyatt House Salt Lake City/Sandy.

Convenient Amenities
Relax in the spacious seating area with a work desk, unwind with a DVD player, and keep your wardrobe fresh with a washing machine and tumble dryer in every air-conditioned room.

Prime Location and Services
With a 24-hour front desk, free parking, and a mini-market on-site, your comfort and convenience are our top priorities at Hyatt House Salt Lake City/Sandy.

Book now to indulge in a relaxing stay with stunning mountain vistas and top-notch amenities at Hyatt House Salt Lake City/Sandy.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLC

Location

Guest Reviews

9
Based on 557 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 9
Amenities: 9.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 9.5
R
Reylina • extended_group • us
10
2026-09-19 • via Nuitee
E
Emily • family_with_children • us
8
2026-09-17 • via Nuitee
K
Kenneth • couple • us
10
2026-09-16 • via Nuitee
K
Kathy • couple • us
10
2026-09-13 • via Nuitee
R
Ross • family_with_children • us
10
2026-09-07 • via Nuitee
A
Andrea • solo_traveller • us
10
Comfortable, very clean, nice pool
Pros:

The staff was very friendly, the breakfast was great. It was a quick 10-15 minute walk, depending on your speed, to the America First Field for a concert. Perfect location!

Cons:

Nothing

2026-08-31 • via Nuitee
C
Cuch • solo_traveller • us
10
Pros:

We totally enjoyed everything.

Cons:

No complaints

2026-08-31 • via Nuitee
M
Medrano • family_with_children • us
10
2026-08-28 • via Nuitee
V
Veronica • solo_traveller • it
9
2026-08-27 • via Nuitee
K
kitchen • family_with_children • us
10
2026-08-26 • via Nuitee
K
Koroma • couple • us
10
This hotel is beautiful, the staff were welcoming, and the breakfast was delicious.
Pros:

I had a wonderful experience at Hyatt House Salt Lake City. The hotel was beautiful, clean, and welcoming. The location was great and made it easy to get around and explore the area. I especially enjoyed the breakfast. There was a good variety of food, everything was fresh, and it was delicious. Overall, I really enjoyed my visit and would definitely recommend Hyatt House Salt Lake City to anyone looking for a comfortable and convenient place to stay.

Cons:

Honestly, there wasn’t much that could have been better. The hotel was beautiful, clean, and well set up. The staff were friendly, welcoming, and always greeted us with a smile. Everything was organized and comfortable, and I really enjoyed my stay.

2026-08-22 • via Nuitee
A
Alexis • couple • us
10
Amazing!
Pros:

I felt very safe and it was quit. The pool was very nice and the room was amazing I liked that it had a small kitchen even tho we didn’t end up using it I thought it was great.

Cons:

I wish there were more breakfast options but other than that it was a beautiful property.

2026-08-22 • via Nuitee
D
Diane • solo_traveller • us
10
Great place
Pros:

Everything went perfect. Nice room,

Cons:

Food wasn't the best but still good

2026-08-13 • via Nuitee
S
Stacey • extended_group • us
5
Hotel with nice big rooms, but slow checking in.
Pros:

The room was nice and big. We booked the two bedroom suite. It was nice to have so much space. The rooms were big and having two bathrooms was really nice. The pool was enjoyable and the free breakfast was good.

Cons:

We arrived to check in at 3 and were met with a long line of other costumers trying to check in and only one person working the counter. When it was finally our turn, we were told since we booked a bigger suite it was not ready yet. They told us it would be a few minutes, so we went out and unloaded our vehicles. When we returned we waited another 10 minutes to be told that our room would be another 20 minutes, but it wasn't. Finally at 4, our room was ready and we checked in. It wouldn't have been such a big deal, but several.others were being told the same thing and we had somewhere to be at 3:30 and we were hoping to freshen up in our room before leaving, but instead half our family left for the event, while the other half waited for our room. I also thought the price was a bit high for this hotel. I have stayed in nicer for cheaper.

2026-08-09 • via Nuitee
P
Paul • couple • us
9
2026-08-09 • via Nuitee
C
Craig • couple • ca
3
Cons:

They double charged me. Pre paid on booking then they needed another payment

2026-08-09 • via Nuitee
K
kerriis • Business
2
Terrible service
Pros:

My room was paid prior to my check in, they took my card for incidentals and charged me for the room again. I called four different time to get it handled, the last time I left a message with general manager have yet to hear from them. I always stay at Hyatt when I travel and have never had an issue before.

2026-08-07 • via Tripadvisor
V
Voyage25942737363 • NONE
4
Less than ideal visit, no drapes!
Pros:

The Hyatt representative booked the wrong room type for me which ultimately led to a less than ideal stay. The front desk staff were unable to help with my desired room type which made things unpleasant. In addition the room had no drapes, just a set of blinds that didn’t close fully making it difficult to darken the room.

2026-08-04 • via Tripadvisor
M
Monty • solo_traveller • us
8
Recent Stay
Pros:

Room layout

Cons:

Missing shower curtain in one bathroom and no hot water in the other bathroom shower.

2026-08-04 • via Nuitee
I
iratxe • solo_traveller • es
1
Decepcionante
Pros:

La habitación era espaciosa, una cama doble y sofá cama para las dos niñas. La piscina estaba bien.

Cons:

Nos tocó una habitación que daba a la autopista de unos 8 carriles. Imposible dormir. Camiones pasando constantemente toda la noche en ambos sentidos haciendo un ruido atronador. Pedimos un cambio y nos dijeron que solo tenían libres habitaciones que daban a la autopista. Por 450$ por dos noches me pareció excesivo. No lo recomiendo ni me volvería a alojar ahí.

2026-08-02 • via Nuitee