Sheraton Phoenix Downtown

Hotels
•
Sheraton
9 (314 reviews)
340 North 3rd Street , Phoenix , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
High costs
Inconsistent service
Poor food options

Categories

Cleanliness
7.75
Several reviewers mentioned issues with towels and cleanliness.
Service
10
Most reviews indicated friendly staff, but one noted significant service issues.
Location
10
Great location consistently praised across multiple reviews.
Room Quality
8.75
Some complaints regarding bed and pillow comfort.
Amenities
9.25
Facilities well cared for and praised, although some amenities had issues.
Value for Money
8.75
Some complaints about high prices and extra fees were noted.
Food and Beverage
8.25
Breakfast options considered poor and expensive.
Overall Experience
9.25
General satisfaction noted, but with serious complaints limiting the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:14

Property Description

Luxurious Accommodations
Experience modern rooms with upscale amenities and stylish decor at our 4-star hotel in downtown Phoenix. Enjoy the convenience of a 65-inch flat-screen TV, coffee maker, and newly renovated rooms with stand up desk and platform bed.

Top-Notch Facilities
Indulge in our outdoor pool, well-equipped fitness center, and 24-hour business center during your stay. Benefit from concierge services and a gift shop right at the hotel, ensuring a seamless and enjoyable visit.

Prime Location
Within walking distance to the Phoenix Convention Center and a short drive to major sports venues like Chase Field and Footprint Center, our Sheraton Phoenix Downtown hotel offers the perfect blend of convenience and luxury.

Book your stay at Sheraton Phoenix Downtown now for an unforgettable experience in the heart of the city.

Important information:

The $25 Resort fee includes: $25 Daily F&B Credit, a welcome Drink of House Wine or Cider, 2 Tickets to your choice of museum: Arizona Science Center or Heard Museum, a daily 2-Hour Bike Rental for 2 People, enhanced Wi-Fi Access, and a daily 1-Hour Large Studio or 90-Minute Small Studio Rental.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Location

Guest Reviews

9
Based on 314 reviews
Cleanliness: 7.75
Service: 10
Location: 10
Room Quality: 8.75
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 9.25
M
Madison • couple • us
10
2026-09-03 • via Nuitee
T
Tony • couple • us
8
Pros:

Well maintained

Cons:

No hot water sometimes

2026-09-02 • via Nuitee
G
Giovanni • couple • it
7
Pros:

Pulizia

Cons:

Staff poco competente. Fattura così dettagliata che non era comprensibile. Mi son ritrovato con 1500 dollari di addebito e solo dopo alcune email son riusciti a correggere i conteggi errati.

2026-08-30 • via Nuitee
S
Shimizu • couple • jp
7
Pros:

セルフパーキング 44.5💲 結構はお値段でした

2026-08-15 • via Nuitee
A
Alma • couple • us
10
Couldn’t have stayed in a better place.
Pros:

Clean and spotless close to many amenities.

Cons:

Water gets turned off at certain hours of the day sometimes you get notified sometimes you don’t.

2026-08-05 • via Nuitee
A
Alma • solo_traveller • us
10
My stay was AMAZING!
Pros:

It’s close to bars and nightclubs

Cons:

The water gets turned off at a certain time sometimes they’ll let you know other times they don’t.

2026-08-03 • via Nuitee
E
Eduardo • solo_traveller • pe
8
Pros:

Buena ubicación

Cons:

Todo en general bien! Su restaurante muy básico

2026-07-23 • via Nuitee
E
Ester • solo_traveller • us
10
2026-06-25 • via Nuitee
C
CATHERINE • solo_traveller • us
10
It was very convenient for my training.
Pros:

I had a very enjoyable stay

2026-06-22 • via Nuitee
L
Laura • solo_traveller • us
10
Great location
Pros:

Was very clean, beautiful and comfortable! Also was within walking distance to Chase Field.

Cons:

N/A

2026-06-09 • via Nuitee
J
Jenny • family_with_children • us
10
Average.
Pros:

We liked the swimming pool.
My conference was literally across street from parking lot of hotel.

Cons:

Only 1 wobbly chair to round table to sit on. Rm 734
I had asked for a room with a view however after checking in, I had the view of the building next door. Rm 734
Room to small. Beds were double beds and I asked for Queen. Too small .

2026-06-08 • via Nuitee
L
Liling • couple • tw
9
2026-05-31 • via Nuitee
M
Mirela • extended_group • ro
10
confort, elegant and with panoramic view
Pros:

it is perfectly located in downtown, near convention center, an open and modern lobby.
i loved the super angular view from 27th floor, beds are very comfortable

Cons:

AC a little noisy

2026-05-18 • via Nuitee
D
Dr Shalya • family_with_children • ke
9
Great hotel over all
Pros:

Right opposite ISEF location , fantastic bedsheets , good suite rooms , managers on duty from Michele to Melanie were all absolutely fantastic

Cons:

Breakfast was blah see a pic of egg they made for me , staff Bri at time of check in was not nice

2026-05-16 • via Nuitee
T
Torio • solo_traveller • us
9
Easy access to downtown facilities
Pros:

Accommodating

2026-05-04 • via Nuitee
K
kuo-lun • solo_traveller • tw
9
2026-04-11 • via Nuitee
B
Bernardo • family_with_children • us
10
2026-03-24 • via Nuitee
D
David • couple • us
9
comfortable
2026-03-23 • via Nuitee
R
Rebekah • solo_traveller • us
2
Annoying
Cons:

Staff was rude, no one was there to help with my bags, I paid for late check out and they kept calling and knocking on the door bc I guess they weren’t telling each other that I had already paid for a late check out. It was really annoying.

2026-03-22 • via Nuitee
L
Lily • solo_traveller • us
9
I highly recommend this hotel.
Pros:

I had a wonderful stay at this hotel! The lobby was spacious and beautifully designed, making a great first impression. Everything was spotless, which I really appreciated.

The staff was super friendly and helpful, always ready to assist with a smile. One of the highlights was dining at the restaurant, Carcara.

Cons:

Overall, it was a fantastic experience, and I highly recommend this hotel for a comfortable and enjoyable stay!

2026-03-18 • via Nuitee