W6 Hotel Hammersmith

Hotels
The So Apartments
5.6 (113 reviews)
38-40 Glenthorn Road, London, England, W6 OLS , London , GB

Facilities

Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Safe-deposit box at front desk
Smoke-free property
Express check-in
See all facilities

Review Highlights

Pros:
Convenient location near transportation
Comfortable sleep reported in some instances
Cons:
Poor cleanliness and room conditions
Inadequate service and amenities

Categories

Cleanliness
3.1
Multiple reviews highlight filthy rooms and inadequate cleaning.
Service
7.6
Standard service quality mentioned, though with some complaints about staff accommodation.
Location
8.1
Convenient location mentioned with proximity to transit.
Room Quality
4.1
Several reviews indicate poor room condition and amenities.
Amenities
5.1
Amenities were lacking and some functionality issues were highlighted.
Value for Money
4.6
General dissatisfaction with quality for price paid.
Food and Beverage
6.1
Not specifically mentioned, considered standard quality for this hotel tier.
Overall Experience
6.1
Generally dissatisfied, with major complaints outlined in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:23

Property Description

Experience a delightful retreat at W6 Hotel Hammersmith, where comfort meets convenience in the heart of London.

Stylish Accommodations
Unwind in one of our 29 individually decorated guestrooms, featuring kitchenettes equipped with refrigerators and microwaves for your culinary needs. Enjoy entertainment on flat-screen televisions and stay connected with complimentary wireless internet access.

Exceptional Amenities
Our hotel offers a range of amenities, including express check-in, a 24-hour front desk, and concierge services to assist with all your travel needs. Dry cleaning and daily housekeeping ensure a hassle-free stay, allowing you to focus on enjoying your visit.

Prime Location
Situated just minutes from major attractions like Kensington High Street and the Thames River, you’ll find yourself perfectly positioned to explore the best of London, including shopping and cultural landmarks.

Don't miss out on a memorable stay—book your escape to W6 Hotel Hammersmith today!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

5.6
Based on 113 reviews
Cleanliness: 3.1
Service: 7.6
Location: 8.1
Room Quality: 4.1
Amenities: 5.1
Value for Money: 4.6
Food and Beverage: 6.1
Overall Experience: 6.1
S
Sabiha solo_traveller gb
4
Horrible.
Pros:

Close to station.

Cons:

I was only staying a night, I got given a room with a broken shower which was promptly looked at, but then was offered a room in the basement area…creepy at 9pm to change your room alone to there.
Got there and the chairs had stains, bathroom looked like it hasn’t been updated since the victorian era. It’s got stains and broken cabinets like a horror movie.
Then, worst bit is i agreed to stay, as i just needed to stay a night, then realised NONE of the windows locked, anyone could come inside at night…i told the staff and they said yeah they cant do anything and id have to use the shower there and move back to my other room…i had no choice but to do so. I was then told the heating system is off and will not work, asked 3 times for heating to be switched on, it was freezing. Horrible rooms!! They need to update everything, staff were doing their best, but nothing in their power apparently.
Refuse the lower floor rooms, floor 3 has an okay room still sink was blocked last time i stayed!!!! But you have to checkin before 2-3pm to get room upstairs. Ridiculous.

2026-06-06 via Nuitee
A
Alexander couple de
9
Würde ich wieder so machen mit geringfügigen Anpassung.
Pros:

Die Unterkunft war gut gelegen an einer zentralen U-Bahn-Station. Und direkt ein Pub war nebenan.

Cons:

Ich hatte zwei Einzelbetten, anstatt eines französischen Bits angewählt. Die Betten standen zwar nebeneinander, waren aber sehr unterschiedlich, vor allem eins sehr schmal.

2026-06-06 via Nuitee
M
marcello couple it
6
Credo solamente non sia giusto illudere la clientela… per il resto fortunatamente Londra è magica
Pros:

La posizione

Cons:

Le camere obsolete e assolutamente non corrispondenti alle foto sicuramente non veritiere esposte sul Vs sito … arredi vecchi … ho chiesto di cambiare stanza ma un’altra propostami era addirittura peggiore … mi dispiace non averla fotografata ….

2026-06-06 via Nuitee
M
michael couple us
5
Ok for a night wouldn’t stay longer - very dirty
Pros:

Nice location close to train stations both district and circle - so it was easy to get anywhere

Cons:

The stove didn’t work, most of the time you got maybe three tv channels that worked
The bathroom shower was very old and dirty - some
Sort of soap scum or something like that all over then door track
The walls were falling apart in the bathroom
The refrigerator barely kept things cold
No AC - fan provided was a small desk fan
The window to outside was incredibly dirty and had mold growing on its frame

2026-06-05 via Nuitee
K
Kwasi solo_traveller gb
6
2026-06-03 via Nuitee
M
MUHAMMAD HAFIZ couple sg
7
Pretty decent overall for the price you pay.
Pros:

Location was great, just a short 5mins walk to Hammersmith Underground Station.

Cons:

No elevator or air-con

2026-06-03 via Nuitee
G
Gael solo_traveller gb
8
2026-06-03 via Nuitee
M
Mouad-st couple ma
8
Pros:

todo ha ido perfecto en este alojamiento le recomiendo mucho a todos ubicacion muy conectada y facil para transportar

Cons:

nada

2026-06-02 via Nuitee
M
Mouad-st couple ma
10
2026-06-02 via Nuitee
R
Rizk solo_traveller gb
5
Please improve
Pros:

Location

Cons:

Smell in communial areaa did not conseal an unsavoury scent from room next door. Light flickering in batgroom; air vent in b/rm full of dirt and not clean. Unsafe flooring. Presentation and cleanliness needs to improve. Decor tired and needs work.

2026-06-02 via Nuitee
L
Leslie solo_traveller au
10
Wonderful close to everything and friendly staff
Pros:

The people who work here at V6 are helpful and always try to see if you are ok , I had a wonderful stay and will come back and recommend your facility , your 24 hr service is wonderful great staff

Cons:

Clean welcoming

2026-06-01 via Nuitee
P
Peta solo_traveller gb
1
2026-05-31 via Nuitee
V
Vito couple ve
4
Cons:

Not a good environment, not the classic hotel, dirty rooms, uncomfortable bed, the staff was nice but the rest was disappointing.

2026-05-31 via Nuitee
A
amy family_with_children gb
1
awful
Pros:

nothing

Cons:

Room had not been cleaned and was nothing like the pictures, so bad we did not stay, should be ashamed to post false pictures and advertisement

2026-05-30 via Nuitee
S
Suma family_with_children in
8
2026-05-30 via Nuitee
C
connie solo_traveller tw
6
印度籍員工讓我倍感親切,可能是因為我在印度停留的時間很長。由於我在訂了房之後才看到評論,一時之間也非常緊張,但是住進去了之後並沒有感覺不舒服的地方。
Pros:

地點好/供應的毛巾和枕頭套/床單非常的潔白,看了很舒服。/浴室使用也很容易。

Cons:

我住的是1樓的三號房。外面就是腳踏車供應站和後方的房子,所以早上會很吵🙄(我遇到的是星期六早上)

2026-05-30 via Nuitee
F
Fei couple gb
8
性价比还可以
Pros:

位置很好

Cons:

房间比较陈旧。我们住了3天,毛巾架和暖气一直是坏的

2026-05-29 via Nuitee
T
Tom solo_traveller gb
5
You get what you pay for, but I'd advise to spend a bit more and stay elsewhere
Pros:

Location is excellent
Staff were friendly and welcoming
Room was spacious and quiet even though the hotel is adjacent to a busy road

Cons:

TV didn't work and no remote control
Bed was exceptionally soft which meant if you got too close to the edge, you'd feel like you were going to fall off
It just looked totally mistreated (cupboard doors overlapping, lots of plywood in the bathroom and kitchen that had warped due to water spillages, bathroom window didn't close properly, blinds rather than curtains, lacked ventilation so were signs of damage where condensation had been allowed to fester

2026-05-29 via Nuitee
J
Jamaldin solo_traveller ke
8
Pros:

The location was spot on, near the tube and bus station and all other amenities

Cons:

The first room allocated was not up to par, but I was changed to a better room after raising the issue. I was also allowed to check out an hour later at no extra charges.

2026-05-28 via Nuitee
V
vincent solo_traveller gb
8
Pros:

Location,clean,spacious, ease of access

2026-05-26 via Nuitee