Palace Hotel Desenzano

Hotels
8.8 (3875 reviews)
Viale Francesco Agello 114/A , Desenzano del Garda , it

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Great food options
Relaxing atmosphere
Cons:
Cleanliness issues in bathrooms
Limited TV functionality
Temperature issues with water

Categories

Cleanliness
8.21
Some reviews mentioned issues with bathroom cleanliness.
Service
9.18
Multiple reviews praised the friendly and helpful staff.
Location
9.02
Close to bus station and convenient for traveling.
Room Quality
8.67
Rooms are described as clean, comfortable, and well-equipped.
Amenities
8.5
Spa and pool amenities are mostly positive, with some limitations.
Value for Money
8.66
Overall good value, but some amenities could be improved for the price.
Food and Beverage
9.21
Breakfast and bar services received high praise.
Overall Experience
8.98
Most guests report a very satisfying stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 10:08

Property Description

Luxurious Accommodations
Palace Hotel offers elegantly designed rooms with modern amenities including LCD TV and free Sky channels. The spacious rooms feature classic décor, balconies or terraces, and some even offer stunning lake views.

Relaxation and Wellness
Indulge in ultimate relaxation at the hotel's wellness center which includes Turkish bath, saunas, salt room, and various beauty treatments. Unwind in the relaxation areas and treat yourself to rejuvenating massages available on-site.

Spectacular Swimming Pools
Enjoy a refreshing dip in not one, but two swimming pools at Palace Hotel. With a garden pool open seasonally and a rooftop pool offering saltwater and picturesque lake views year-round, guests can bask in luxury and serenity.

Experience luxury and comfort at Palace Hotel - book now for an unforgettable stay!

Important information:

It is mandatory to inform the property in advance if you plan to arrive after 20:00.

The on-site private parking is only available upon reservation as parking spaces are limited.

Beauty/wellness treatments and massages are at extra charge.

Access to garden pool (summer only) is free of charge, while access to panoramic pool is subject to availability upon surcharge and has to be booked in advance.

Breakfast is served from 07:30 until 10:30.

Please note that air conditioning is only available during summer.

Access to the wellness center is included when booking rooms marked &SPA.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VRN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 12 per person per night when using an available cot.
    Children from 2 years old to 12 years old stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3875 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.02
Room Quality: 8.67
Amenities: 8.5
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 8.98
L
Luca • couple • it
8
Relax al lago
Pros:

Piscina al piano terra molto carina, con servizio bar. Spazi ampi, atmosfera tranquilla.

Cons:

piscina al terzo piano molto meno "scenica" di quanto appaia dalle foto

2026-07-04 • via Nuitee
N
Niamh (Ms) • solo_traveller • ie
8
Fab stay for solo or couples
Pros:

Fab staff, lovely breakfast. Great pool. Spa is wonderful you just need to book it for your arrival day.

Cons:

It’s a pity that the spa is only available 3-7.45pm
On arrival day only.

2026-07-04 • via Nuitee
J
Jill • couple • ch
8
Der Aufenthalt war sehr schön und wir können es jedem empfehlen.
Pros:

Das Frühstück und das Zimmer waren hervorragend. Es war ein sehr toller Aufenthalt. Die Lage ist sehr gut. Gut mit dem Auto zu erreichen und in See nähe. Perfekt um abzuschalten

Cons:

Unser Zimmer war ganz hinten und das WLAN hat dort auf dem Balkon leider nicht so gut funktioniert und man musste immer wieder neu verbinden.

2026-07-04 • via Nuitee
E
Elżbieta • solo_traveller • pl
10
2026-07-04 • via Nuitee
O
Ondrášková • family_with_children • cz
9
Luxus uprostřed krásné zahrady
Pros:

Velmi milý personál, půvabné okolí hotelu (zahrada), skvělá lokalita a nádherný výhled od střešního bazénu; výborné bohaté snídaně.

2026-07-03 • via Nuitee
M
MARIA • solo_traveller • it
10
2026-07-03 • via Nuitee
G
Gerhard • solo_traveller • at
10
Pros:

Es war alles super😃 wir kommen wieder

Cons:

Es gibt nichts zu Bemängeln

2026-07-03 • via Nuitee
M
mohammed • family_with_children • kw
10
Happy
Pros:

A lovely hotel with helpful and respectful reception staff; I will definitely return.

Cons:

Nothing

2026-07-03 • via Nuitee
F
Federica • solo_traveller • it
9
2026-07-02 • via Nuitee
G
Guðný • couple • is
10
2026-07-02 • via Nuitee
E
Eva • couple • de
10
Einfach perfekt
Pros:

Alles, wir sind regelmäßig im Palace. Das Frühstück, der Service- es passt alles. Toll war, dass man von 12-15:30 auf der Terrasse essen konnte, somit musste man bei 35 Grad abends nicht mehr zum Essen fahren. Die Gerichte waren alle super lecker.

2026-07-02 • via Nuitee
G
Guðný • couple • is
10
Dásamlegt hótel í alla staði
Pros:

Allt til fyrirmyndar, hreint og snyrtilegt, frábær morgunverður, góð útisvæði, rúmgóð herbergi og þægilegt starfsfólk. Þangað á ég eftir að koma aftur

Cons:

Ekkert

2026-07-02 • via Nuitee
A
Armando • extended_group • it
9
Pros:

Staff gentile, ma rigido
Ci hanno offerto un upgrade gratuito della camera molto gradito
Camera spaziosissima e dotata di tutti i confort
Chiedono un sovrapprezzo per l'utilizzo dei servizi di piscina oltre le 10 del mattino
Mia moglie non ha potuto usufruirne
Dovendo andare via molto presto ho chiesto una colazione al sacco, il livello del contenuto era davvero scadente

Cons:

La rigidità negli orari di utilizzo della SPA
Eravamo tre ospiti, ma due di noi abbiamo usufruito solo della camera per dormire senza nemmeno la colazione a causa di impegni di lavoro.
Per contro alle 10 mia moglie ha dovuto lasciare la camera senza poter usufruire del servizio di piscina e di spa: sarebbe stata auspicabile una compensazione
Peccato perchè l'albergo è molto bello

2026-07-01 • via Nuitee
A
Aline • couple • de
8
Pros:

Alle waren sehr freundlich. Das Frühstück war super. Vom Hotel konnte man zur Bushaltestelle in wenigen Minuten laufen und dann nach Sirmione Zentrum fahren. Auf dem Dach war ein beheizter Pool, das war sehr angenehm, da der Aussenpool im April noch ziemlich kalt war :)

Cons:

Es gab nur Frühstück in der Unterkunft, abends war man auf die Restaurant in der Umgebung angewiesen.

2026-07-01 • via Nuitee
D
daniela • solo_traveller • it
10
Pros:

Mi è piaciuto più o meno tutto...La struttura, la piscina, la camera, la colazione!! tutto fantastico!!

Cons:

L'unica cosa che nn mi è piaciuto è stato il bagno, aveva delle piccole pecche...
ad esempio il water attaccato alla doccia, il phon di quelli proprio scarsi, la doccia un po' datata con rubinetteria vecchia, senza finestra e senza ventola.... Il bagno da rifare....

2026-07-01 • via Nuitee
S
Silvia • family_with_children • it
9
piacevole soggiorno in questo hotel, siamo stati molto bene.
Pros:

pulizia hotel, pulizia delle piscine e degli spazi comuni.
molto buona la colazione e il pranzo.

Cons:

nulla

2026-07-01 • via Nuitee
N
Nasrin • extended_group • nl
9
2026-06-30 • via Nuitee
Z
Zsolt • family_with_children • hu
9
2026-06-30 • via Nuitee
R
Reksio • solo_traveller • pl
8
Kilkudniowy urlop
Pros:

Bardzo ładny hotel, czysty, codzienne sprzątanie, bardzo dobrze działająca klimatyzacja, bardzo fajne baseny, pomoc przy wniesieniu walizek na plus, komfortowy i wygodny pokój, przestrzenny jak na włoskie standardy. Parking podziemny, niestety za dodatkową opłatą. Na zewnątrz parking darmowy ale w pełnym słońcu bez zadaszenia.

Cons:

Hotel pośrodku niczego:( bardzo daleko do plaży, plaże w obrębie dwóch kilometrów od hotelu beznadziejne, brudne i nie zadbane. Hotel dla osób poruszających się autem. Brak w pobliżu dobrych restauracji, kawiarni, zwykłego sklepu. Brak zniżki dla gości hotelowych w hotelowej kawiarni- restauracji. Dodatkowo naliczane coperto, nawet w przypadku chęci napicia się drinka i przekąski. Okolica hotelu średnio bezpieczna. Wieczorne spacery nie należą do przyjemnych, dużo miejsc nieoświetlonych przy jeziorze. Śniadania monotonne, brak wyboru sałatek, świeżych warzyw.

2026-06-30 • via Nuitee
M
maria • couple • ch
10
2026-06-30 • via Nuitee