Residence Inn by Marriott San Antonio SeaWorld / Lackland

Hotels
•
Residence Inn
8.1 (213 reviews)
2838 Cinema Ridge , San Antonio , US
+1 210-509-3100

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Helpful staff
Great breakfast
Nice location
Good amenities
Cons:
Outdated facilities
Cleanliness issues
Maintenance problems

Categories

Cleanliness
6.35
Multiple mentions of outdated facilities and cleanliness issues.
Service
9.35
Staff was amazing and proactive.
Location
8.85
Safe Location close to SeaWorld.
Room Quality
6.35
Room smelled old, and there were maintenance issues.
Amenities
8.35
Pool and basketball court were appreciated.
Value for Money
7.85
The hotel was overpriced for the quality.
Food and Beverage
9.35
Breakfast was great with loved offerings.
Overall Experience
8.35
A mix of great experiences but some concerns on cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:38

Property Description

Convenient Location
Located just off I-410, our Residence Inn is a short drive from SeaWorld and the airport, making it the perfect base for your San Antonio adventures.

Comfortable Accommodations
Each guest room is equipped with modern amenities including satellite TV, free Wi-Fi, a fully-equipped kitchen, and a private bathroom, ensuring a relaxing stay for all our guests.

Fantastic Amenities
Enjoy our indoor swimming pool and whirlpool during your stay, and start your day right with a complimentary hot breakfast. Take advantage of our grocery shopping service to make your stay even more convenient.

Ready to experience the best of San Antonio? Book your stay at Residence Inn San Antonio SeaWorld/Lackland now!

Important information:

Please note: there is a nonrefundable pet fee of USD 100.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Location

Guest Reviews

8.1
Based on 213 reviews
Cleanliness: 6.35
Service: 9.35
Location: 8.85
Room Quality: 6.35
Amenities: 8.35
Value for Money: 7.85
Food and Beverage: 9.35
Overall Experience: 8.35
M
Monica • couple • us
10
2026-09-06 • via Nuitee
T
Teri • solo_traveller • us
10
I enjoyed my stay.
Pros:

Very clean and easy to get to.

2026-08-17 • via Nuitee
M
MAKENDRA • family_with_children • us
5
I left early and did not receive a refund
Pros:

Location

Cons:

Need to be updated

2026-08-09 • via Nuitee
K
Kimberly • family_with_children • us
9
Excellent
Pros:

The staff was very friendly

Cons:

Everything was good

2026-08-09 • via Nuitee
L
Lilly • family_with_children • us
8
2026-07-23 • via Nuitee
L
Lancaster • solo_traveller • us
2
Pros:

Wonderful staff

Cons:

The pool area definitely needs improvement, elevator didn't work good and definitely need some better work on inside of the room. We were on the 4 th floor and wook up at 6:45 sweating. Room was set at 65.

2026-07-19 • via Nuitee
M
Marie • solo_traveller • us
9
Good stay...
Pros:

Staff friendly, helpful, beds comfy, room was Great! Location close to restaurants!

Cons:

Price was a little high...

2026-07-15 • via Nuitee
J
Jessica • family_with_children • us
6
Pros:

Breakfast is included

Cons:

Stains on the couch, elevator didn’t seem safe

2026-07-13 • via Nuitee
J
Jackson • solo_traveller • us
9
2026-07-10 • via Nuitee
R
Ralinda • solo_traveller • us
3
Pros:

Food, layout of room..space..

Cons:

Room 206 door was able to move bk n forth,curtains have holes in them and noticeable green stain, sheets were spotted black marks, and yellow stain. Floor by window had looks like vomit stain and on mattress a stain running down, mattress with are old. Screen us torn and flapping. I feel like we need a discount or refund of some sort.restroom door did not lock.

2026-07-05 • via Nuitee
P
Patsy • couple • us
5
Uncomfortable
Cons:

Ac unit didn’t work properly. Hot. No bed sheets for pull out sofa given to make bed given when requested from staff

2026-06-29 • via Nuitee
E
Elizabeth • couple • us
10
room was really nice would recommend stay staff very friendly
Pros:

great breakfast

Cons:

carpet needs replaced in building

2026-06-18 • via Nuitee
A
Arnita • solo_traveller • us
10
Pros:

Check in process was fast and friendly and included exceptional service.

Cons:

The hall and room had a weird smell possibly mildew. Somehow the room was very clean but had a smell of body odor. My job called and sent me somewhere else same night did not get to experience much.

2026-05-21 • via Nuitee
R
Rochelle • extended_group • us
5
2026-05-04 • via Nuitee
J
Jaime • family_with_children • us
9
2026-05-03 • via Nuitee
M
Marie • couple • us
10
I will definitely return when we return when in town
Pros:

very friendly, clean, comfortable and loads of room

Cons:

The Jacuzzi wasn’t working

2026-04-13 • via Nuitee
C
camacho • couple • us
8
The staff was great but the room was not
Pros:

The property was nice

Cons:

The room I had was not clean and carpet really dirty and torn up, have to mop the floor and wipe the TV to watch . Was not very happy with the room

2026-04-04 • via Nuitee
J
June • extended_group • us
5
2026-04-04 • via Nuitee
A
Alyssa • couple • us
9
2026-03-25 • via Nuitee
H
Haylie • family_with_children • us
10
Pros:

The rooms amenities and the friendly staff

Cons:

The beds were a little uncomfortable.

2026-03-24 • via Nuitee