Residence Inn by Marriott San Antonio SeaWorld / Lackland

Hotels
•
Residence Inn
8.1 (202 reviews)
2838 Cinema Ridge , San Antonio , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Great breakfast
Nice location
Good amenities
Cons:
Outdated facilities
Cleanliness issues
Maintenance problems

Categories

Cleanliness
6.35
Multiple mentions of outdated facilities and cleanliness issues.
Service
9.35
Staff was amazing and proactive.
Location
8.85
Safe Location close to SeaWorld.
Room Quality
6.35
Room smelled old, and there were maintenance issues.
Amenities
8.35
Pool and basketball court were appreciated.
Value for Money
7.85
The hotel was overpriced for the quality.
Food and Beverage
9.35
Breakfast was great with loved offerings.
Overall Experience
8.35
A mix of great experiences but some concerns on cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:38

Property Description

Convenient Location
Located just off I-410, our Residence Inn is a short drive from SeaWorld and the airport, making it the perfect base for your San Antonio adventures.

Comfortable Accommodations
Each guest room is equipped with modern amenities including satellite TV, free Wi-Fi, a fully-equipped kitchen, and a private bathroom, ensuring a relaxing stay for all our guests.

Fantastic Amenities
Enjoy our indoor swimming pool and whirlpool during your stay, and start your day right with a complimentary hot breakfast. Take advantage of our grocery shopping service to make your stay even more convenient.

Ready to experience the best of San Antonio? Book your stay at Residence Inn San Antonio SeaWorld/Lackland now!

Important information:

Please note: there is a nonrefundable pet fee of USD 100.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 8 per day.

Location

Guest Reviews

8.1
Based on 202 reviews
Cleanliness: 6.35
Service: 9.35
Location: 8.85
Room Quality: 6.35
Amenities: 8.35
Value for Money: 7.85
Food and Beverage: 9.35
Overall Experience: 8.35
A
Arnita • solo_traveller • us
10
Pros:

Check in process was fast and friendly and included exceptional service.

Cons:

The hall and room had a weird smell possibly mildew. Somehow the room was very clean but had a smell of body odor. My job called and sent me somewhere else same night did not get to experience much.

2026-05-21 • via Nuitee
R
Rochelle • extended_group • us
5
2026-05-04 • via Nuitee
J
Jaime • family_with_children • us
9
2026-05-03 • via Nuitee
M
Marie • couple • us
10
I will definitely return when we return when in town
Pros:

very friendly, clean, comfortable and loads of room

Cons:

The Jacuzzi wasn’t working

2026-04-13 • via Nuitee
J
June • extended_group • us
5
2026-04-04 • via Nuitee
C
camacho • couple • us
8
The staff was great but the room was not
Pros:

The property was nice

Cons:

The room I had was not clean and carpet really dirty and torn up, have to mop the floor and wipe the TV to watch . Was not very happy with the room

2026-04-04 • via Nuitee
A
Alyssa • couple • us
9
2026-03-25 • via Nuitee
H
Haylie • family_with_children • us
10
Pros:

The rooms amenities and the friendly staff

Cons:

The beds were a little uncomfortable.

2026-03-24 • via Nuitee
A
Ariel • solo_traveller • us
10
2026-03-23 • via Nuitee
B
Brittany • family_with_children • us
7
Pros:

Eveyone friendly and it had two separate bedrooms on the same for us and our kids. Very inviting Environment

Cons:

The location and surrounding inhabitants

2026-03-22 • via Nuitee
C
Cheri • family_with_children • us
8
2026-03-17 • via Nuitee
K
Kaylena • family_with_children • us
9
2026-03-15 • via Nuitee
A
Armando • family_with_children • us
10
2026-03-13 • via Nuitee
M
Melissa • couple • us
10
2026-02-25 • via Nuitee
P
Priscilla • family_with_children • us
10
Easy check in plenty of restaurants in the area,pet friendly very spacious rooms
Pros:

Great location pet friendly and easy check in

2026-01-25 • via Nuitee
V
Victor • family_with_children • us
10
2026-01-20 • via Nuitee
K
Kayla • family_with_children • us
6
2026-01-19 • via Nuitee
E
EDWARD THOMAS • solo_traveller • us
10
2026-01-15 • via Nuitee
J
Jerica • solo_traveller • us
10
2026-01-15 • via Nuitee
J
Johnny • couple • us
10
2026-01-14 • via Nuitee