Comfort Suites Salem-Roanoke I-81

Hotels
•
Comfort Suites
7.9 (444 reviews)
100 Wildwood Road , Salem , US
+1 540-389-7171

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Pets allowed
Laundry
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Review Highlights

Pros:
Convenient location (close to highway/restaurants)
Friendly, helpful front desk and staff
Comfortable beds and generally comfortable rooms
Good/generous breakfast options
Pet friendly (some guests)
Cons:
Cleanliness issues: musty/smoky odors and dirty dining seating
Hot tub closed / pool problems and ongoing renovations
Room disrepair: latch/fixtures, noisy AC, water damage in shower
Breakfast area cleanliness (sticky floors, stained seating)
Pet fee and occasional poor value impressions

Categories

Cleanliness
6.5
Multiple guests reported musty smells, cigarette odor in rooms, sticky/dirty breakfast seating, visible stains and general lack of thorough cleaning; cleanliness is below average.
Service
8.5
Staff and front desk were repeatedly described as polite, knowledgeable and helpful; service is a strong positive and is rated above average to balance poorer areas.
Location
9
Many reviews cite excellent convenience to the highway, training location and nearby restaurants; location is a clear strength.
Room Quality
8
Beds and room comfort were often praised (comfortable, spacious), though some rooms showed wear, minor disrepair, noisy AC or musty odor—overall slightly above average.
Amenities
6.8
Several guests noted the hot tub was closed/under renovation, pool issues (cloudy/cold) and limited/variable breakfast offerings; amenities are noticeably impacted.
Value for Money
8
Mixed signals: a few guests felt it wasn't worth the money, but many found the location, beds and staff made it good value overall—rated moderately positive.
Food and Beverage
8
Breakfast food was frequently called good or great, though the dining area was criticized for sticky/dirty seating; food quality is positive but presentation/cleanliness hurts the experience.
Overall Experience
8.4
Overall stays skew positive due to location, comfortable beds and friendly staff, tempered by cleanliness and amenity issues (hot tub/pool, some room defects).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Convenient Location and Nearby Attractions
The newly built Comfort Suites hotel, located off Interstate 81, offers easy access to local points of interest such as the James I. Moyer Sports Complex and Dixie Caverns.

Comfortable Accommodations and Amenities
Spacious guest rooms come with modern amenities like microwaves, refrigerators, and flat-screen TVs. Guests can also enjoy the indoor heated pool, hot tub, and free hot breakfast.

Business and Leisure Facilities
Business travelers will appreciate the public computer, meeting room, and access to copy/fax services. For leisure, guests can explore outdoor activities or visit the nearby Valley View Mall for shopping.

Book now to experience the perfect blend of comfort and convenience at our Salem, VA hotel!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROA

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 444 reviews
Cleanliness: 6.5
Service: 8.5
Location: 9
Room Quality: 8
Amenities: 6.8
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8.4
D
david • solo_traveller • us
10
Pros:

Breakfast was great in the morning and the place was very clean and also the receptionist was so polite always asking us if we needed anything

Cons:

Nothing

2026-10-29 • via Nuitee
S
Shantel • couple • us
10
2026-10-28 • via Nuitee
S
Shantel • solo_traveller • us
10
2026-10-28 • via Nuitee
D
Douglas • solo_traveller • us
9
Pros:

Very nice room and breakfast

2026-10-27 • via Nuitee
C
Christopher Sam • extended_group • in
8
2026-10-22 • via Nuitee
S
Sharen • couple • us
10
2026-10-18 • via Nuitee
K
Kristen • family_with_children • us
9
Pros:

Clean, comfortable beds, friendly staff.

Cons:

N/a

2026-10-18 • via Nuitee
E
Edward • solo_traveller • us
7
Good location and the surrounding restaurants were amazing!
Pros:

Location to my training place.

Cons:

The minor disrepair of the room.
Bathroom door didn't latch and wall sconces were coming off. Light switch cover screws also stuck out and were already bottomed out.

2026-10-17 • via Nuitee
M
Mark • couple • us
8
2026-10-16 • via Nuitee
L
Lorraine • couple • us
8
Pros:

Pet friendly

Cons:

The breakfast and fee for the pet

2026-10-15 • via Nuitee
S
Sherry • couple • us
6
Okay not the best I have experienced.
Pros:

Location

Cons:

Cleanliness of shower

2026-10-13 • via Nuitee
F
Felix • family_with_children • us
8
2026-10-12 • via Nuitee
J
james • couple • us
10
2026-10-08 • via Nuitee
O
olga • solo_traveller • il
7
2026-09-16 • via Nuitee
P
Priscilla • couple • us
10
2026-09-15 • via Nuitee
K
Kashawn • couple • us
10
2026-09-14 • via Nuitee
T
Turner • solo_traveller • us
1
Not worth anyone's money
Pros:

The front desk person and location

Cons:

Room and bathroom

2026-09-06 • via Nuitee
D
Dean • couple • us
6
2026-09-06 • via Nuitee
G
Gary • family_with_children • us
10
2026-09-06 • via Nuitee
R
Rosetta • family_with_children • us
8
Pros:

Woman at the desk was very knowledgeable and friendly! I forgot her name..sorry! I was on my home and was a perfect spot to stop!

Cons:

The bed was a little too soft for my taste but everything was clean and up too par!

2026-09-05 • via Nuitee