Comfort Suites Salem-Roanoke I-81

Hotels
•
Comfort Suites
8.2 (588 reviews)
100 Wildwood Road , Salem , US
+1 540-389-7171

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Pool closed
Issues with amenities
Limited TV functionality

Categories

Cleanliness
8.01
Most reviews describe the hotel as clean, but some issues with rough comforter coverings were noted.
Service
8.78
The front desk staff was frequently mentioned as friendly and professional.
Location
8.62
Conveniently located near food and freeway, often praised.
Room Quality
8.37
Rooms were spacious and comfortable, meeting expectations.
Amenities
7.5
Pool and recreational facilities were reported as under-maintained, leading to lower scores.
Value for Money
8.16
Guests felt the hotel provided good value given the overall experience.
Food and Beverage
8.01
Breakfast options were good but had limited warm options as per some reviews.
Overall Experience
8.18
Overall satisfaction was generally high with a few exceptions regarding amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:16

Property Description

Convenient Location and Nearby Attractions
The newly built Comfort Suites hotel, located off Interstate 81, offers easy access to local points of interest such as the James I. Moyer Sports Complex and Dixie Caverns.

Comfortable Accommodations and Amenities
Spacious guest rooms come with modern amenities like microwaves, refrigerators, and flat-screen TVs. Guests can also enjoy the indoor heated pool, hot tub, and free hot breakfast.

Business and Leisure Facilities
Business travelers will appreciate the public computer, meeting room, and access to copy/fax services. For leisure, guests can explore outdoor activities or visit the nearby Valley View Mall for shopping.

Book now to experience the perfect blend of comfort and convenience at our Salem, VA hotel!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROA

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 588 reviews
Cleanliness: 8.01
Service: 8.78
Location: 8.62
Room Quality: 8.37
Amenities: 7.5
Value for Money: 8.16
Food and Beverage: 8.01
Overall Experience: 8.18
O
olga • solo_traveller • il
7
2026-09-16 • via Nuitee
P
Priscilla • couple • us
10
2026-09-15 • via Nuitee
K
Kashawn • couple • us
10
2026-09-14 • via Nuitee
T
Turner • solo_traveller • us
1
Not worth anyone's money
Pros:

The front desk person and location

Cons:

Room and bathroom

2026-09-06 • via Nuitee
G
Gary • family_with_children • us
10
2026-09-06 • via Nuitee
D
Dean • couple • us
6
2026-09-06 • via Nuitee
R
Rosetta • family_with_children • us
8
Pros:

Woman at the desk was very knowledgeable and friendly! I forgot her name..sorry! I was on my home and was a perfect spot to stop!

Cons:

The bed was a little too soft for my taste but everything was clean and up too par!

2026-09-05 • via Nuitee
M
Madison • couple • us
5
It was okay. I was looking forward to a hot tub.
Pros:

Room was spacious and clean.

Cons:

Hot tub is closed until further notice. Staff made uncomfortable remarks.

2026-09-03 • via Nuitee
A
Ackerman • solo_traveller • us
1
Pros:

We liked the location and staff.

Cons:

The room we were put it smelled horrid.

2026-08-31 • via Nuitee
M
Mary • solo_traveller • us
10
2026-08-27 • via Nuitee
A
Amelia • family_with_children • us
6
Short, easy, comfortable but smelly
Pros:

Easy location, easy continental breakfast, lots of pillows that were pretty firm so forgetting my pillow wasn’t dire

Cons:

Smelled like cigarettes a lot of the time to me, no bedding stocked for the pull out couch, hot tub was closed and tarped. Seems like the pool was renovated but the room felt dirty still like it was still under construction

2026-08-24 • via Nuitee
A
Angela • family_with_children • us
8
Would stay again and plan on stopping here again because it’s a halfway point!
Pros:

I stayed here on 2 occasions one week apart. Both times the staff were a delight. They are so so nice!! I like the location and beds were very comfortable.

Cons:

I thought the pool area could have been cleaner. I wasn’t aware that they didn’t have a hot tub in service and that’s why I booked the first time.

2026-08-17 • via Nuitee
R
Ronald • couple • us
10
Pros:

Excellent Room

2026-08-16 • via Nuitee
B
Bre • family_with_children • us
10
2026-08-15 • via Nuitee
E
Ehtesham-Zadeh • family_with_children • us
10
2026-08-14 • via Nuitee
M
Michael • family_with_children • us
9
Pros:

Rooms were comfortable. Clean. Convinient location.

Cons:

The AC in my first room did not work, I had to move rooms.

2026-08-13 • via Nuitee
E
Emily • couple • us
7
2026-08-07 • via Nuitee
K
Karen • couple • us
10
2026-08-03 • via Nuitee
J
Jeffrey • solo_traveller • us
9
2026-08-02 • via Nuitee
A
ADRIAN • solo_traveller • us
9
2026-07-25 • via Nuitee