Holiday Inn Campeche by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.3 (226 reviews)
Avenida Resurgimiento Sin Numero , Campeche , mx
+52 981 127 3700

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Good location
Cons:
Cleanliness issues
Service inconsistencies
High prices for the experience

Categories

Cleanliness
7.69
Multiple mentions of cleanliness issues, with some reviews describing the rooms as dirty.
Service
8.66
Some reviews indicate poor service interactions, but overall positive sentiment about staff friendliness.
Location
9.2
Positive remarks on location, with many reviewers highlighting it as a strong point.
Room Quality
8.15
Rooms described as spacious and comfortable, though some mention the need for maintenance.
Amenities
7.68
General lack of additional amenities like a bar was noted, affecting overall satisfaction.
Value for Money
8.14
Some reviews suggest that the quality does not match the price, but others found it acceptable.
Food and Beverage
8.19
Mixed reviews on food quality, with some positive comments, but several critiques on restaurant service.
Overall Experience
8.66
General sentiment was positive overall, despite some specific criticisms regarding service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:12

Property Description

Luxurious Accommodations
Indulge in the comfort of air-conditioned rooms featuring flat-screen TVs and plush pillow-top mattresses. With marble floors and a cozy sofa, relaxation is guaranteed at Campeche Holiday Inn.

Delightful Dining Options
Savor authentic Mexican cuisine at Antara restaurant, open for breakfast, lunch, and dinner. Quench your thirst with refreshing cocktails at Aqua bar, perfect for unwinding after a long day of exploration.

Convenient Amenities
Stay connected with free internet access at the business centre, take a refreshing dip in the year-round outdoor pool, or stay active at the fitness centre. With free on-site parking and proximity to Del Valle University, convenience is key at Holiday Inn Campeche.

Experience luxury, convenience, and exceptional service at Holiday Inn Campeche.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any room rate including breakfast: The rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit 20 US dollars per room per day.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CPE

Location

Guest Reviews

8.3
Based on 226 reviews
Cleanliness: 7.69
Service: 8.66
Location: 9.2
Room Quality: 8.15
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 8.19
Overall Experience: 8.66
J
Jean-Noël • couple • fr
7
2026-08-24 • via Nuitee
J
Jose Alfredo • couple • mx
10
Bien y puede estar mejor solo es poner un poco más de atención a los detalles con los clientes
Pros:

Si

Cons:

Limpieza y atención

2026-08-22 • via Nuitee
G
González Jiménez • solo_traveller • mx
8
Pros:

La.ubicacion excelente.

Cons:

El Baño se encharca en la.regadera

2026-08-18 • via Nuitee
G
González Jiménez • solo_traveller • mx
9
Pros:

La.ubicacion es perfecta.

Cons:

El baño en la regadera se encharcaba
el agua.

2026-08-18 • via Nuitee
G
Griselda • solo_traveller • mx
10
Habitación cómoda y muy buen desayuno
Pros:

El buffet estuvo variado y con buen sabor.

Cons:

El personal de limpieza no se apareció cuando lo solicite en recepción

2026-08-18 • via Nuitee
T
Torres Oteiza • family_with_children • mx
9
En general muy buena
Pros:

Muy buena atención y excelente el desayuno

Cons:

Uno de los días las sábanas tenian un poco de olor a humedad

2026-08-05 • via Nuitee
V
Verdi • solo_traveller • mx
10
2026-07-09 • via Nuitee
E
Edgar • solo_traveller • es
4
Pros:

The food not good at all, everything in slow motion

Cons:

The wove from my room to the parking very very bad

2026-07-06 • via Nuitee
R
Rodolfo • couple • us
1
Awful and traumatic
Pros:

It was good value

Cons:

This was the worst hotel stay ever
The Room was claustrophobic, old and dirty
Shower was a tub with a cheap curtain
Towels were old and frayed. No washcloths, no hand towels
No refrigerator
No Ice. Floor Ice Machine “has been broken a long time”
Corridor carpet was old, dirty and smelly
$200/night is outrageous
It seems to be a cheap roadside motel (with hourly rates)
I expected more from a Holiday Inn. Management should visit it and make the necessary upgrades

2026-06-26 • via Nuitee
A
Aslan • solo_traveller • mx
10
Pros:

El servicio y amabilidad de su personal.

2026-05-25 • via Nuitee
E
Edith Carolina • family_with_children • mx
9
comodidad
Pros:

desayuno

Cons:

bañera

2026-05-09 • via Nuitee
P
Pineda • solo_traveller • mx
8
Pros:

Servicio y la habitación amplia

2026-04-18 • via Nuitee
M
Madrigal • family_with_children • mx
10
2026-04-08 • via Nuitee
R
Rufo • family_with_children • mx
10
Pros:

Que el hotel está ubicado frente al mar

Cons:

Todo bien gracias

2026-04-06 • via Nuitee
R
Rubio • couple • co
10
2026-03-03 • via Nuitee
M
Maria Teresa • couple • mx
10
agradable
2026-01-26 • via Nuitee
H
Herbe • family_with_children • mx
8
Pros:

La ubicacion frente al melecon

Cons:

Estaba en plena remodelacion y tardaron mucho en darnos la habitacion

2026-01-25 • via Nuitee
C
Catherine • extended_group • mx
10
Pros:

Siii

2026-01-19 • via Nuitee
S
SEBASTIAN • solo_traveller • mx
7
2026-01-19 • via Nuitee
I
Irene • family_with_children • fr
10
Pros:

Era muy bonito y teníamos unas vistas al mar espectaculares. Tenía balcón con vistas maravillosas y se aparcaba sin problema. El desayunio estuvo bien.

Cons:

Decidimos cenar en Nochebuena y fue muy caro para lo que nos dieron. Además tenían el aire acondicionado a tope. Al ser invierno no veía la necesidad del aire acondicionado tan fuerte.

2026-01-15 • via Nuitee