DoubleTree Richmond Airport

Hotels
•
Doubletree by Hilton
7.8 (127 reviews)
445 International Center Drive , Sandston , US
+1 804-236-1111

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (retrieved forgotten item)
Clean and comfortable rooms reported by multiple guests
Convenient location near the airport and local park
Pleasant amenities that supported relaxation
Accommodating and personable associates
Cons:
Unexpected/charged parking and inconsistent terms between stays
Hallway odor and apparent stains (possible vomit) on carpet
No one at front desk / unanswered telephone at check-in in one report
Fire detector flashing above bed (disturbing at night)
Poor check-in communication with mobile key leading to long wait

Categories

Cleanliness
6.2
Multiple guests reported smells in the hallway and visible stains (what looked like vomit) on the carpet, indicating below-average cleanliness in some areas.
Service
8.3
Staff repeatedly described as great, welcoming and helpful (retrieved a left pillow, personable associates), though one report noted no one at the front desk and unanswered phone calls.
Location
8.7
Several guests noted convenience to the airport and nearby attractions (e.g., Conservation Park of Virginia), indicating a strong location benefit.
Room Quality
7.6
Rooms described as clean and comfortable by some, but issues noted such as a fire detector flashing above the bed that could disturb sleep.
Amenities
8.6
Guests found amenities pleasant and relaxing; associates were accommodating and the on-site features supported a comfortable stay.
Value for Money
6.4
Value was impacted by unexpected parking charges (guests previously not charged), and inconsistent terms between stays led to dissatisfaction.
Food and Beverage
7.8
Standard quality for this hotel tier
Overall Experience
8.8
Overall impressions are positive due to welcoming staff and comfortable rooms, tempered by cleanliness issues and parking/check-in frustrations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Convenient Location and Amenities
Located just 1.5 miles from Richmond Airport, the modern Holiday Inn in Richmond, Virginia offers free airport transfers. The hotel boasts an American restaurant, 24-hour gym, and spacious rooms with flat-screen TVs.

Comfortable Accommodations
Rooms at Richmond Holiday Inn feature bright decor, coffee makers, work desks, and sitting areas. Guests can enjoy cable TV with in-room video games for entertainment.

Relaxation and Dining Options
Guests can unwind in the indoor pool, take advantage of concierge services, and access the well-equipped business center. The hotel also offers a light reception with complimentary snacks and an all-day dining option at the 1607 Bistro & Bar where kids eat for free.

Experience convenience and comfort at Holiday Inn Richmond Airport. Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Location

Guest Reviews

7.8
Based on 127 reviews
Cleanliness: 6.2
Service: 8.3
Location: 8.7
Room Quality: 7.6
Amenities: 8.6
Value for Money: 6.4
Food and Beverage: 7.8
Overall Experience: 8.8
R
Rebecca • family_with_children • us
8
2026-10-16 • via Nuitee
H
Harald • couple • no
10
2026-10-15 • via Nuitee
J
Judy • couple • us
8
Cons:

My Hilton Honors key online showed the room wasn’t ready. After sitting in the car for an hour I went inside to ask if there might be another room ready. They told me my room was ready but they needed my ID and a credit card for incidentals. If they had said that from the start I could have saved an hour of sitting I. The car. We have always been able to go directly to our room with the electronic key. We were there a week ago…same hotel… and we’re not charged for parking and this time we were charged for parking. I made the reservation for both nights at the same time so they should have been under the same terms.

2026-10-15 • via Nuitee
J
Judy • couple • us
8
2026-10-12 • via Nuitee
S
Spencer • solo_traveller • us
7
2026-09-14 • via Nuitee
K
Karina • couple • us
6
Pros:

The staff was great and welcoming

Cons:

Had to pay for parking! Had a weird smell in the hallway and had what looked like throw up stains on carpet in room

2026-09-11 • via Nuitee
J
joseph • couple • us
9
2026-08-30 • via Nuitee
D
David • solo_traveller • us
9
It was good.
Pros:

Convient to Conservation Park of Virginia.

Cons:

The fire detector above the bed flashes in the dark.

2026-08-24 • via Nuitee
L
Lisa • couple • us
10
We’ll be booking again in the near future
Pros:

Staff well knowledgeable. It took less than 30 minutes to get checked in and into my room everything was great.

Cons:

The hospitality

2026-08-21 • via Nuitee
G
Gypsy Jam • solo_traveller • us
1
2026-08-17 • via Nuitee
S
Sean • family_with_children • us
10
Pros:

The staff is absolutely wonderful as my plane came in super late and there was a chance I might have to cancel. It was so nice to speak to somebody on the phone. And then, in the chaos of my life, my son left the pillow his pillow that is in the hotel room. We called and staff retrieve the pillow so that we could pick it up. Everyone was so kind and hospitable.

2026-08-15 • via Nuitee
F
Farrukh • family_with_children • us
10
2026-08-13 • via Nuitee
B
Bernard • couple • us
10
2026-08-09 • via Nuitee
J
Jemia • couple • us
1
2026-08-02 • via Nuitee
G
grooms • solo_traveller • us
8
2026-07-12 • via Nuitee
B
Becks • solo_traveller • us
10
2026-07-07 • via Nuitee
D
Darry • solo_traveller • us
9
Nice Hotel Stay
Pros:

The associates were personable, the service was accommodating, the rooms were clean & comfortable. The amenities were very pleasant and allowed us to relax and enjoy the surroundings.

Cons:

Not much!

2026-07-06 • via Nuitee
D
Del Buono • family_with_children • it
8
Hotel in zona Aeroporto, c'è quello che ci deve essere!
Pros:

Non abbiamo usufruito della colazione

2026-06-22 • via Nuitee
P
Prinka • solo_traveller • us
9
2026-05-30 • via Nuitee
R
Robert • solo_traveller • us
7
2026-05-10 • via Nuitee