Comfort Inn & Suites Montgomery Eastchase

Hotels
•
Comfort
8.5 (447 reviews)
10015 Chantilly Parkway , Montgomery , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms (many mentions)
Very comfortable beds/mattresses
Friendly and helpful staff (several mentions of Mr. Robert)
Convenient location near shopping and restaurants
Quiet rooms and good room size
Good/adequate breakfast (most found it acceptable)
Cons:
Isolated but severe cleanliness issues (insects, dirty bedding)
Some staff/management unhelpful in problem situations
No pool
Elevator slow
Difficult access/getting in and out (traffic/entrance layout)
Area surrounding hotel described as undesirable by some

Categories

Cleanliness
7.8
Mixed signals: many guests praised 'very clean', 'immaculate' rooms, but several reports of dirty bedding, clogged sinks and a serious insect problem lowered confidence.
Service
8.9
Generally strong: multiple mentions of friendly, helpful hosts (Mr. Robert praised), though a few reports of an unhelpful host/manager reduced the score slightly.
Location
8.6
Mostly positive: convenient, close to shopping and restaurants and described as a 'good location', but a few comments about the surrounding area being undesirable and limited affordable dining.
Room Quality
9
Rooms and beds received frequent praise (comfortable mattresses, quiet, larger-than-expected rooms), with only occasional maintenance issues (TV, plumbing) noted.
Amenities
7.8
Basic amenities functional but limited: breakfast is available (mixed reviews), elevator slow, and multiple guests noted there is no pool and some access/egress difficulty.
Value for Money
8.7
Perceived as good value: several guests commented on reasonable price and convenience, supporting a positive value rating overall.
Food and Beverage
8.7
Breakfast generally described as good or acceptable, though some indicated it could be improved and a few small issues (e.g., no ketchup) were mentioned.
Overall Experience
8.5
Overall stays skew positive (comfortable beds, clean rooms, friendly staff), but isolated severe failures (insect infestations, poor manager response) temper the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Convenient Amenities

This Comfort Inn & Suites Montgomery hotel offers free WiFi and is located near major universities. The rooms are equipped with modern amenities like microwaves and flat-screen TVs, with select rooms featuring a sofa bed. Guests can also make use of the laundry facility and on-site parking for various vehicles.

Leisure and Business Facilities

Guests can start their day with a complimentary breakfast and stay active at the fitness centre. The hotel also provides banquet and meeting rooms for business or social gatherings, catering to various event needs.

Nearby Attractions

Conveniently situated close to Montgomery Zoo and the airport, this hotel is the perfect choice for both leisure and business travelers.

Book your stay now for a comfortable and enjoyable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Location

Guest Reviews

8.5
Based on 447 reviews
Cleanliness: 7.8
Service: 8.9
Location: 8.6
Room Quality: 9
Amenities: 7.8
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 8.5
J
Jolie • family_with_children • us
6
Pros:

Staff was friendly.

Cons:

Hidden fees. I was asked to pay a deposit upon checking, which I did. Then, after the first night, I received an email asking to pay more money.

2026-11-07 • via Nuitee
L
Loucindy • couple • us
9
2026-10-30 • via Nuitee
B
Barbara • family_with_children • us
9
2026-10-20 • via Nuitee
W
William • couple • us
8
2026-09-17 • via Nuitee
P
Patricia • solo_traveller • us
10
2026-09-03 • via Nuitee
I
Isaac • solo_traveller • us
10
2026-09-01 • via Nuitee
A
April • couple • us
2
Pros:

Not much

Cons:

The rooms weren't clean. The area is a ghetto.

2026-09-01 • via Nuitee
B
Berry • solo_traveller • us
9
2026-08-22 • via Nuitee
B
Brian • couple • us
10
The room is very clean and comfortable the breakfast was good not your usual breakfast
Pros:

Location was great just not a lot of places to eat that’s affordable

Cons:

When checking in the host was not very helpful

2026-08-20 • via Nuitee
P
Pak • solo_traveller • us
7
2026-08-07 • via Nuitee
D
Danny • couple • us
10
It was great
Pros:

It was great

2026-08-06 • via Nuitee
M
Moore • solo_traveller • us
6
2026-08-04 • via Nuitee
P
Patricia • solo_traveller • us
10
Pros:

I only stay at Comfort Inn in my business and personal travels!!! Best night sleep because the mattresses are amazing!!!!

Cons:

Nothing!!!

2026-08-02 • via Nuitee
N
Niesha • couple • us
10
Very nice property!
Pros:

The facility was clean and the bed was extra comfy!

Cons:

I couldn't stay longer.

2026-07-24 • via Nuitee
D
David • couple • us
10
2026-07-23 • via Nuitee
D
David • extended_group • us
9
2026-07-20 • via Nuitee
T
Tyashia • solo_traveller • us
10
2026-07-17 • via Nuitee
M
Misty • solo_traveller • us
9
2026-07-15 • via Nuitee
L
Lora • couple • us
10
2026-07-10 • via Nuitee
M
Melanie • couple • us
7
Pros:

Nice staff!
Clean

Cons:

It was hard to get in and out of.

2026-07-05 • via Nuitee