La Quinta Inn & Suites by Wyndham Norfolk

Hotels
•
La Quinta by Wyndham
7.3 (2071 reviews)
1387 North Military Highway , Norfolk , US
+1 757-466-7001

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location / close to airport and shopping
Spacious rooms
Breakfast (some reviewers praised it)
Dog friendly
Easy check-in
Accessible / good parking
Cons:
Severe cleanliness issues (bed bugs, roaches, hair, dust)
Maintenance problems (sagging beds, broken refrigerators, ice machine)
Empty toiletries / no complimentary water
Pricey / not good value
Occasional rude or unhelpful staff
Facility unkempt / dated
Loitering and marijuana smell reported

Categories

Cleanliness
3
Multiple reviews report serious cleanliness problems: bed bugs and roaches, visible hairs in showers, dusty rooms, exposed tack on carpet and general scuzzy/unclean rooms.
Service
8.5
Staff are frequently described as friendly and welcoming, with several positive mentions; however there are isolated reports of rude or unhelpful front-desk behavior and slow follow-through on housekeeping requests.
Location
9
Location is repeatedly praised — close to the airport, shopping and other establishments; parking and accessibility noted as positives.
Room Quality
7.5
Rooms are described as spacious and comfortable by some, but issues include sagging beds, occasional broken refrigerators and mixed reports on general upkeep.
Amenities
7.5
Basic amenities are present (breakfast, vending, parking), but guests report non-working ice machines, lack of in-room refrigerators, empty toiletries and no complimentary water — inconsistent performance.
Value for Money
6.5
Several guests call the hotel pricey or not good value given maintenance and cleanliness issues; some accept higher rates as location-driven.
Food and Beverage
8.5
Breakfast receives mixed but generally positive comments — described as superb by some, though selection can be limited (e.g., limited sausage/gravy options, no boiled eggs).
Overall Experience
7.9
Mixed overall: convenient location, generally friendly staff and comfortable rooms for many guests, but severe cleanliness and maintenance problems for others (including infestations) lower overall reliability.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Convenient Location
Located just 1 mile from Interstate 64 and 3 miles from Norfolk International Airport, La Quinta Inn and Suites Norfolk Airport offers easy access for travelers.

Amenities Galore
Enjoy the indoor pool, free Wi-Fi, and a delicious continental breakfast buffet during your stay. Each room is equipped with modern conveniences like a flat-screen TV, microwave, and refrigerator.

Additional Features
Take advantage of the fitness room, business center, cash machine, laundry facilities, and vending machines available to all guests. With Norfolk city center just a 10-minute drive away and Virginia Beach within reach, your stay at La Quinta Inn and Suites Norfolk Airport promises both comfort and convenience.

Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Service Animals - ADA-defined service animals are welcome free of charge. / Pets Allowed - 2 pets max. Cats and dogs only. 75lbs or less per pet. / Fees - Nonrefundable 25 USD nightly per pet. Max 75 USD per stay. / Other Information - Contact the hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Location

Guest Reviews

7.3
Based on 2071 reviews
Cleanliness: 3
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 7.5
Value for Money: 6.5
Food and Beverage: 8.5
Overall Experience: 7.9
D
David • solo_traveller • us
1
Awful.stepped on an exposed carpet tack.
Pros:

Not much

Cons:

Marijuana smell

2026-10-31 • via Nuitee
J
Jermale • couple • us
5
It wasn’t horrible, and if I wasn’t coming down for such a difficult reason, I would’ve pursued another location to stay
Pros:

I like the where the place was located, and at night the outside of the place looks pretty decent. The rooms were very spacious. Very close proximity to the airport and two shopping. Vending machines were not convenient for modern day guests who don’t carry cash.

Cons:

Aesthetics is everything sometimes. Unfortunately, this place is kept in a way that suggests that its guests don’t mind. They don’t mind seeing us just store things out in the open. They don’t mind the fact that we used a cheap old balcony chair as our main chair when you walk in the door. They don’t care that you see where we keep all of our trash and all of our work on laundry so we’ll leave all those doors wide open.. no need to check the parking lot for trash. They don’t mind that we don’t offer refrigerators in the room or that the ice machine doesn’t work on most of the floors. They’ll be OK.

2026-10-31 • via Nuitee
B
Bartholomew • solo_traveller • us
8
Clean hotel. Friendly staff.
Pros:

Clean room.

Cons:

The price.

2026-10-31 • via Nuitee
B
Bartholomew • solo_traveller • us
5
Nice, but a little pricey.
Pros:

Two of the staff members were exceptionally friendly, knowledgeable, and helpful.

Cons:

One staff member at the front desk was rude and acted like they hated their job. That staff member is the reason why I gave the lower overall score for the staff. The room rates are high but maybe that's normal for the location. I don't like seeing hair in the shower/tub when I stay at a hotel and I stayed at this hotel on two separate occasions, in two different rooms, and both rooms had hairs in the bathroom.

2026-10-31 • via Nuitee
U
Unique • couple • us
9
2026-10-30 • via Nuitee
A
Areesah • couple • us
5
2026-10-27 • via Nuitee
D
Dawn • couple • us
8
Something was wrong with my bed, it sagged terribly on one side
Pros:

Pretty clean

Cons:

The lady at the front desk seemed bothered that I wanted two more towels because she had to go get them

2026-10-26 • via Nuitee
L
Lamisha • solo_traveller • us
9
Stay was good me and my dog was comfortable. I always bring an
Pros:

Dog friendly and breakfast

Cons:

People not staying in the hotel loitering

2026-10-25 • via Nuitee
G
Gene • solo_traveller • us
7
Overall it was relaxing & got a break from the ship
Pros:

Close proximity to establishments

Cons:

Customer service was lacking. No complimentary water. Also, shower gel & hand soap are empty.

2026-10-25 • via Nuitee
S
Stephen • couple • us
9
2026-10-24 • via Nuitee
A
Addie • extended_group • us
5
Room was clean to satisfy
Pros:

Location

Cons:

Cleanliness

2026-10-23 • via Nuitee
A
A • couple • us
6
Good location and good staff. Overall not as good a value for what you pay for.
Pros:

Staff was friendly and welcoming.

Cons:

Facility outside unkempt. Facility inside could use more tidying. Breakfast was lacking.

2026-10-22 • via Nuitee
C
Caleigh • extended_group • us
5
I wouldn't stay here again.
Pros:

Check in was easy. Sheets on my bed seemed clean

Cons:

The facilities were drab. My room was dusty and unclean. The hygiene products were empty (no soap, body wash) and the refrigerator didn't work. When I notified staff, nothing was fixed. Overall, pretty scuzzy hotel. Staff was friendly though.

2026-10-22 • via Nuitee
T
taylor • couple • us
10
2026-10-22 • via Nuitee
T
Tommy • solo_traveller • us
7
Was ok
Pros:

Lobby needs update

Cons:

Dated needs paint

2026-10-19 • via Nuitee
M
Michael • family_with_children • cm
10
Great.
Pros:

The staff was friendly, their breakfast was superb. The room was large and comfortable. Accessibility was great. Parking was good. I recommend this hotel overall.

Cons:

Nothing.

2026-10-19 • via Nuitee
K
Kassious • couple • us
1
Bug infestation refund please
2026-10-16 • via Nuitee
D
Dominique • solo_traveller • us
10
Comfortable
Pros:

Breakfast was great but not a lot of selection from sausage and gravy…wish there were more options

Cons:

No boiled eggs

2026-10-14 • via Nuitee
C
Craig • solo_traveller • us
1
Pros:

Nothing

Cons:

ROACHES and BED BUGS!!!!!! This has got to be the WORST hotel experience I've ever had!!!! Not only was there dam roaches in my room, I was bitten by bed bugs!!! I was laying in the bed and started to itch all over my body so I hopped out the bed and looked in the mirror and seen that I had welts all over my body! This is totally unacceptable! I went downstairs and showed the desk clerk my bites on my arms and immediately checked out the room! I don't even feel comfortable checking into somewhere else because of this horrible experience! I'm having to sleep in my vehicle until the morning so i can have it out with management!! DO NOT STAY HERE!!!!

2026-10-12 • via Nuitee
C
cabac • solo_traveller • de
10
2026-10-11 • via Nuitee