Radisson Resort and Suites Phuket

Hotels
•
Radisson
8 (1358 reviews)
100/10 Moo 3, Kamala Beach, Amphoe Kathu, Phuket , Kamala Beach , TH
+66 76 303 000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Family-friendly
Spacious rooms
Nice pool area
Cons:
Cleanliness issues
Food quality
Value for money concerns

Categories

Cleanliness
6.83
General sentiment indicates cleanliness issues, particularly about old facilities.
Service
9.3
Staff is generally helpful and friendly, with some praise for the manager.
Location
7.84
Location is decent, but has some inconvenience with traffic and distance from the beach.
Room Quality
8.29
Rooms are spacious and suitable for families, but some issues reported with maintenance.
Amenities
8.82
Pool area is nice, good activities for families offered.
Value for Money
7.28
Comments suggest the hotel does not meet expectations for the price paid.
Food and Beverage
6.83
Food quality was criticized; breakfast ran out and restaurant food not great.
Overall Experience
8.8
Overall impressions suggest a satisfactory experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:20

Property Description

Luxurious Accommodations with Pool and Spa
Experience luxury at Radisson Resort and Suites Phuket with spacious rooms, separate lounging areas, and a 32-inch flat-screen TV. Enjoy the outdoor pool with a waterslide and pamper yourself at the Serenity Spa.

Convenient Location and Family-Friendly Amenities
Just a minute away from Kamala Beach, our hotel is near popular attractions like Jungceylon Mall and Phuket FantaSea Cultural Park. Families can take advantage of the Kid’s Club and a variety of fun activities.

Meeting Facilities and Dining Options
Ideal for business travelers, our property offers meeting facilities and a business center. Indulge in a wide range of international dishes at the cafe or sip on refreshing drinks at the Splash pool bar.

Book your stay at Radisson Resort and Suites Phuket for an unforgettable experience!

Important information:

Please note that the name of the credit card holder must be the same as the guest's name and the credit card must be presented to the property upon check-in. If the guest fails to present the credit card, the hotel shall reserve the right to require a new payment.

Christmas Eve Gala Dinner is exclusive from room rate on 24 December 2023 . You can enjoy our party by paying at the hotel for THB3,600 per adult and THB1,800 per child under 12 years old.

New Year's Eve Gala Dinner is exclusive from room rate on 31 December 2023. You can enjoy our party by paying at the hotel for THB5,000 per adult and THB2,500 per child under 12 years old.In the event of an early departure, the property will charge you the full amount for your stay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Location

Guest Reviews

8
Based on 1358 reviews
Cleanliness: 6.83
Service: 9.3
Location: 7.84
Room Quality: 8.29
Amenities: 8.82
Value for Money: 7.28
Food and Beverage: 6.83
Overall Experience: 8.8
J
Johann • family_with_children • ee
4
2026-10-31 • via Nuitee
E
Elliot • family_with_children • gb
9
We had a lovely stay at the Radisson and would happily recommend it. All of the staff were absolutely fantastic – so fri
Pros:

Room was large with a separate second toilet as well as the main bathroom.

Cons:

No lift

2026-10-31 • via Nuitee
R
Richard • family_with_children • gb
8
Pros:

2 bed Suite was ample size and spotless, cleaned with fresh towels every day.

Cons:

Starting to feel a bit dated.

2026-10-31 • via Nuitee
D
Dylan • family_with_children • au
2
Disappointing. Wouldn’t go back.
Pros:

The staff. That was about it.

Cons:

Not as advertised. Seen better days and lots of maintenance required. Breakfast was average at best, limited options.

Charged us 700 THB for 3 beers after 10pm.
Pool slide wasn’t working for a couple of days.
Walls are paper thin, hard to get a good night sleep.

2026-10-31 • via Nuitee
M
Maame T • family_with_children • gb
1
2026-10-30 • via Nuitee
L
Lisa • family_with_children • us
7
2026-10-30 • via Nuitee
M
Marc • family_with_children • au
8
Pros:

The staff were excellent especially Max at the pool bar, they had plenty going on for kids, plenty of seating around the pool, all the facilities were amazing, the location is good away from the hustle n bustle but not too far if you needed to go .

Cons:

I thought there was some dodgey workmanship in the actual hotel rooms n bathroom like lights staying on in the cupboard due to a dodgy switch in the top corner hanging down, i had to rest ironing board against the door so the switch wouldnt pop out n turn light on . The sink taps mixer etc just glued on to bench and wobbling around, the bedside tables that were fixed to the wall wernt actually fixed to wall properly.
I would suggest reviewing your maintenance team as some of these problems could possibly cause injury to people. The work was clearly not done professionaly and i picked up on that straight away. Other than the dodgey maintenance, we had an excellent stay 😊

2026-10-29 • via Nuitee
T
Turkyah • couple • sa
1
شكراً للموظفين
Pros:

مايصلح لنا أبد من ناحية نظافة اكل مكان كل شي حرفيا أدنى الدوون
احسب حسابك لادخلت ريحة الرطوبة ماثره بالاثاث والمفارش حتى حماماتهم مابهن تصريف وتسرب بالصالة واللي يقول فطوره حلال ورائع ترا بس الخبز والبيض الي ينوكل الباقي لاهله
ومابه اصنصير والاطلاله تتفرج على غرف الي قدامك وريحة نبتة الدخان تطب عليك من كل مكان

2026-10-29 • via Nuitee
J
Joshua • family_with_children • au
5
2026-10-28 • via Nuitee
K
Kylinda • family_with_children • au
1
Pros:

My family and I woke to find our rooms filling with smoke from what appeared to be an electrical fire in the ventilation system. There was no fire alarm, and staff only became aware of the situation after I ran to reception to report it. By the time staff attended, my room and three other rooms were filled with smoke.
Following the incident, all of our clothing required washing. This service was eventually provided, but only after I requested it. My husband, our three children and I also had black soot in our noses and required medical attention. Although a doctor was arranged by the hotel, this also had to be specifically requested.
We were provided with two rooms and an apology, and we were advised that we would receive a full refund. However, this refund has still not been processed.
I find it extremely frustrating that I have had to follow this up myself. The lack of communication and delay in processing the promised refund makes me question the responsibility the hotel is taking regarding such an incredibly dangerous and serious incident.

2026-10-27 • via Nuitee
M
Maitri • family_with_children • in
6
Nice but could have been better
Pros:

Cozy vibes

Cons:

Breakfast area was not air conditioned leading to insects crawling into food

2026-10-26 • via Nuitee
C
Claire • family_with_children • au
7
Pros:

Nice hotel, everything you need.

Cons:

Not used well, bars not open, lots of potential for more entertainment and activities.

2026-10-25 • via Nuitee
R
Ricardo • extended_group • es
6
Pros:

La comodidad de las camas y que la habitación era amplia y cómoda

Cons:

Pues que tuvimos varios problemas con la puerta al abrirla y tuvimos que llamar a recepción .

2026-10-24 • via Nuitee
J
jamal • solo_traveller • us
7
2026-10-21 • via Nuitee
W
Waheed • family_with_children • pk
10
Pros:

كل شي في الفندق حلو الشاطئ قريب
الموظفين متعاونين جدا شكرا للجميع

Cons:

بعده عم الهدمات

2026-10-20 • via Nuitee
W
Waheed • family_with_children • pk
10
Pros:

الفطور مره حلو
البتزا طعمه

Cons:

بعده عن الخدمات

2026-10-20 • via Nuitee
K
Kerena • family_with_children • nz
7
Great value resort for families
Pros:

Great facilities, beautiful big clean pool that's great for kids! The staff are great especially the pool and kids world staff. The two bedroom suite was spacious and perfect for our family of 5. 10min walk to the beach.

Cons:

Some areas are a bit run down but it didn't effect our stay. Go to breakfast early when the food is the freshest, as it doesn't get replaced throughout the morning. The location is a bit isolated so we had to grab/bolt everywhere which became a bit inconvenient.

2026-10-19 • via Nuitee
C
Clemens R. • solo_traveller • nl
10
The perfect relaxing finale to our Thailand journey
Pros:

The Suite: Exceptionally spacious, clean, and well-maintained. The separate living area provided a lot of extra comfort compared to a standard hotel room.
​Room Comforts: The bed was excellent, and the air conditioning worked perfectly (a definite must in October!).
​Facilities: The central pool area is fantastic, featuring plenty of sunbeds and a great atmosphere to relax.
​Location: Kamala is an ideal spot. It is peaceful and quiet, yet still only a short walk to Kamala Beach, local shops, and great nearby restaurants.
​Service: The staff were consistently friendly, welcoming, and attentive from check-in to check-out.
​Breakfast: A wide, fresh variety of both Western and Thai options to start the day right.

Cons:

While the walk to the beach is short, you do have to cross a busy road to get there.

2026-10-17 • via Nuitee
O
Omar • family_with_children • ae
10
Great stay! The room was clean, the staff were really friendly, and everything went smoothly. Would definitely come back
2026-10-17 • via Nuitee
H
Hajar • family_with_children • ma
9
2026-10-15 • via Nuitee