Radisson Resort and Suites Phuket

Hotels
•
Radisson
8 (1281 reviews)
100/10 Moo 3, Kamala Beach, Amphoe Kathu, Phuket , Kamala Beach , th

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Family-friendly
Spacious rooms
Nice pool area
Cons:
Cleanliness issues
Food quality
Value for money concerns

Categories

Cleanliness
6.83
General sentiment indicates cleanliness issues, particularly about old facilities.
Service
9.3
Staff is generally helpful and friendly, with some praise for the manager.
Location
7.84
Location is decent, but has some inconvenience with traffic and distance from the beach.
Room Quality
8.29
Rooms are spacious and suitable for families, but some issues reported with maintenance.
Amenities
8.82
Pool area is nice, good activities for families offered.
Value for Money
7.28
Comments suggest the hotel does not meet expectations for the price paid.
Food and Beverage
6.83
Food quality was criticized; breakfast ran out and restaurant food not great.
Overall Experience
8.8
Overall impressions suggest a satisfactory experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:20

Property Description

Luxurious Accommodations with Pool and Spa
Experience luxury at Radisson Resort and Suites Phuket with spacious rooms, separate lounging areas, and a 32-inch flat-screen TV. Enjoy the outdoor pool with a waterslide and pamper yourself at the Serenity Spa.

Convenient Location and Family-Friendly Amenities
Just a minute away from Kamala Beach, our hotel is near popular attractions like Jungceylon Mall and Phuket FantaSea Cultural Park. Families can take advantage of the Kid’s Club and a variety of fun activities.

Meeting Facilities and Dining Options
Ideal for business travelers, our property offers meeting facilities and a business center. Indulge in a wide range of international dishes at the cafe or sip on refreshing drinks at the Splash pool bar.

Book your stay at Radisson Resort and Suites Phuket for an unforgettable experience!

Important information:

Please note that the name of the credit card holder must be the same as the guest's name and the credit card must be presented to the property upon check-in. If the guest fails to present the credit card, the hotel shall reserve the right to require a new payment.

Christmas Eve Gala Dinner is exclusive from room rate on 24 December 2023 . You can enjoy our party by paying at the hotel for THB3,600 per adult and THB1,800 per child under 12 years old.

New Year's Eve Gala Dinner is exclusive from room rate on 31 December 2023. You can enjoy our party by paying at the hotel for THB5,000 per adult and THB2,500 per child under 12 years old.In the event of an early departure, the property will charge you the full amount for your stay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for THB 1,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1281 reviews
Cleanliness: 6.83
Service: 9.3
Location: 7.84
Room Quality: 8.29
Amenities: 8.82
Value for Money: 7.28
Food and Beverage: 6.83
Overall Experience: 8.8
عبدالرحمن • solo_traveller • sa
2
حقيقه عشتها في فرع بوكيت
Pros:

مضهر المكان جميل

Cons:

المكيف يسرب الماء داخل الغرف
سخانات الماء لا تعمل في المروش او الصمبور
ولا يوجد تصريف مياه في الحمام الا داخل المروش وتسريب من الحمام أيضا
المدير قدم خدمه حين كنت اريد الدفع لها رفض وقال هي مجانيه هديه من الفندق وحين تم السؤال عنها انكر الفريق الموجود وكان شيء لم يكن
وينقصه الكثير من الإضائه الاضواء خافته جدا بالكاد ترى داخل الغرفه
و الاستخدام التلفاز في الغرفه الرئيسيه غير ذكي فقط في الصاله وغرفه الاطفال ذكيه

2026-06-12 • via Nuitee
S
Soung-Min Kim • family_with_children • de
6
Heruntergewirtschafteter 5-Sterne Hotel.
Pros:

der große Smart TV im Wohnzimmer und der kleine im Schlafzimmer war ein Luxus. Das reichhaltige Frühstücksangebot, von indisch, europäisch bis thailändisch mit Sonderwünsche für die Zubereitung eines Omeletts.

Cons:

Die Klimaanlage war sehr laut, hat gekühlt jedoch die Feuchtigkeit aus den Zimmern nicht entzogen. Alles im Zimmer war die ganze Zeit feucht. Das Sofa und alle Sitzgelegenheiten rochen nach Chlor, (wahrscheinlich saßen alle Poolnutzer ungetrocknet auf den Sofas) und sahen teils gesundheitsgefährdend aus. (Leichte Ansätze von Schimmel waren am Sofa erkennbar, speziell dort, wo man die Arme ablegen würde). Im Schlafzimmer war die Klimaanlage am Fußende verbaut, sodass alles immer ins Gesicht geblasen hatte, Erkältung vorprogrammiert!!! Im Bad gab es leider keine richtigen Dichtungen mehr, sodass nach jedem duschen mit einer Überschwemmung zu rechnen war. Abgefallene Fliesen wurden notdürftig mit einer Holzpanele zugeklebt. Es war mal ein 5-Sterne Resort, jedoch sollte man alle Erwartungen runterschrauben, dann ist die Enttäuschung nicht so hoch.

2026-06-09 • via Nuitee
S
Saana • family_with_children • ae
8
Really good.
Pros:

The CEO was lovely. Thank you for your support.

The foam party was wild. Had so much fun both my child and I.

Cons:

It is a specific brand of family resort and if you have that expectation then you are set.

2026-06-08 • via Nuitee
D
Diego Nathaniel • solo_traveller • ph
10
Pros:

Spacious area. The rooms in the 2nd floors and up, each have their own balcony overlooking the pool. Staff very friendly and accommodating. Breakfast buffet tastes good. Gym and pool are clean and well maintained. (The gym has a set of dumbbells and cable machines, a punching bag)The hotel is about 300 to 500 meters from the beach. Near some restaurants. Efficient check in and checkout.

Cons:

Each of the rooms in the upper floors is accessible only via stairs. (Minor concern)

2026-06-07 • via Nuitee
B
Binal Lalka • family_with_children • in
8
Good experience
Pros:

The property and the rooms were very nice

Cons:

The only sad part about the whole stay was there was no food option available for the toddler in veg and the restaurant staff was not even ready to make it on request.

2026-06-06 • via Nuitee
K
Kelsey • family_with_children • gb
6
2026-06-05 • via Nuitee
N
Nimish • solo_traveller • in
7
A good property with exceptional staff
Pros:

The staff was exceptionally great, helpful and cooperative, particularly Ms. Jennifer Ann Cruz (Hotel Manager), Mr. Gajendra Singh (Front Desk) and Chef Vinod.

Cons:

Approach to the property.
There is no lift, so problem to elderly people.

2026-06-05 • via Nuitee
S
Sarah • family_with_children • au
8
Would definitely stay here again!
Pros:

The rooms and view were lovely. Breakfast plentiful and delicious. Very friendly staff
Pools amazing

Cons:

Reno next door on floors, very smelly so moved room.
They were extremely accommodating and no fuss.

2026-06-03 • via Nuitee
N
Niamh • couple • ie
10
Friendly staff great service
Pros:

Great friendly staff

Cons:

Nothing

2026-06-03 • via Nuitee
F
fishboi49 • NONE
10
Good Experience
Pros:

Very spacious property, near 2 restaurants and is about 400 meters away from the beach. rooms are spacious with an individual balcony (for those on the 2nd floors and up). staff are very accommodating and friendly. gym is fairly well equipped. pool is well-maintained. breakfast buffet has adequate options and tastes good. restrooms are well-maintained

2026-06-02 • via Tripadvisor
N
Niamh • couple • ie
10
Central very friendly hotel
Pros:

The staff were very friendly

Cons:

Nothing

2026-06-02 • via Nuitee
C
Cal121 • family_with_children • gb
7
Pros:

The staff were great, especially Nina who was very welcoming and helped us with a later checkout due to our departure time which was very welcome as we are a family with a young baby.

Cons:

The property needs a bit of modernising, there are a few areas that need touching up. The kids club needs some work, having come from another hotel and seeing the difference it is like night and day.

2026-06-02 • via Nuitee
M
Manikandan • solo_traveller • ae
9
RADISSON AT PHUKET- A COMFORTABLE STAY
Pros:

Amazing pool with slides, kids club, great location, coupons for drinks and ice cream for kids, spacious room, spa, very accommodating staff, especially Nina from front desk gave us late checkout as our flights were delayed.

Cons:

May be upgradation of amenities

2026-06-01 • via Nuitee
K
Kadri̇ye • solo_traveller • tr
10
Gene gelirim
Pros:

Çalışanların ilgisi harikaydı otelin konforu çok iyidi

Cons:

Banyosu bakımsız

2026-05-30 • via Nuitee
C
Cathy • couple • au
8
Great enjoyable
Pros:

Great staff more than accomodating when I was sick for 5 days and couldn’t eat

Cons:

Maintenance required pool
Dirty

2026-05-30 • via Nuitee
A
Aatman • couple • in
8
Good place for a short trip in Phuket.
Pros:

Value for Money. Good location. Big room.

Cons:

Bed and Pillows.

2026-05-29 • via Nuitee
E
Ersin • solo_traveller • de
8
Pros:

Die Freundlichkeit und Hilfsbereitschaft

2026-05-28 • via Nuitee
C
Chonker • family_with_children • in
9
2026-05-23 • via Nuitee
H
Harry • solo_traveller • gb
10
2026-05-22 • via Nuitee
L
Luca • family_with_children • at
6
Für den Preis voll OK, aber man sollte sich nicht zu viel erwarten
Pros:

Das Hotel ist auf jeden Fall in einem guten Preis-Leistungs Verhältnis, das Frühstück war ebenfalls ausgiebig und das Personal war meistens sehr freundlich und hilfsbereit

Cons:

Obwohl das Hotel als 5 Sterne Hotel gekennzeichnet ist, würde ich ganz eindeutig sagen, dass das nicht stimmt, maximal 4 Sterne wenn überhaupt. Das Hotel ist sehr alt und fühlt sich aus so an - die Klimaanlage ist extrem laut und man konnte auch auf der niedrigsten Stufe nicht wirklich schlafen, und musste sie deswegen ganz ausschalten. Der Belag vom Boden beim Frühstücksbuffet bröckelt langsam schon ab, und generell sind die Zimmer nur in einem OK Zustand aber man merkt auf jeden Fall das dieses Hotel deutlich älter ist.

2026-05-22 • via Nuitee