Sunbird Cape Cod Resort

Hotels
Independent
7.4 (233 reviews)
216 Main St, West Yarmouth, Massachusetts, 02673 , West Yarmouth , US

Facilities

Free breakfast
Firepit
Free WiFi
24-hour front desk
Garden
Continental breakfast
Designated smoking area
Wheelchair accessible
Outdoor pool - seasonal
Outdoor furniture
See all facilities

Review Highlights

Pros:
Clean room
Excellent hospitality
Good location
Comfortable room
Best complimentary breakfast
Cons:
Uncomfortable mattress
Dirty floors
Service issues

Categories

Cleanliness
6.64
The room and surrounding areas were clean but there were issues mentioned about unclean floors and humidity.
Service
8.11
Overall positive feedback regarding staff friendliness and hospitality.
Location
8.15
Good location easy to find, centrally located.
Room Quality
6.6
Mixed reviews on room comfort, some mentioned uncomfortable mattresses.
Amenities
7.63
Good amenities including pools, playground, and breakfast.
Value for Money
7.09
Decent stay for the price with a mention of being affordable.
Food and Beverage
8.14
Breakfast was frequently highlighted as excellent and a positive aspect.
Overall Experience
6.81
Overall good stay but noted issues that impacted the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:15

Property Description

Experience the perfect getaway at Sunbird Cape Cod Resort, where relaxation meets recreation.

Recreational Facilities
Dive into fun with our inviting indoor and seasonal outdoor pools, perfect for a refreshing swim or a leisurely soak under the sun.

Comfortable Accommodations
Unwind in our 90 air-conditioned guest rooms, featuring complimentary Wi-Fi, modern bathrooms, and all the comforts of home, ensuring a restful stay.

Convenience and Amenities
Enjoy daily complimentary continental breakfast to start your day off right, along with easy access to gas grills and a picnic area for leisurely meals in the sun.

Don't wait to make lasting memories—book your stay at Sunbird Cape Cod Resort today!

Important information:

  • The seasonal pool will be open from May 15 to October 15.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HYA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

7.4
Based on 233 reviews
Cleanliness: 6.64
Service: 8.11
Location: 8.15
Room Quality: 6.6
Amenities: 7.63
Value for Money: 7.09
Food and Beverage: 8.14
Overall Experience: 6.81
F
Frank solo_traveller de
9
Sehr saubere Unterkunft, nettes Personal.
Pros:

Zimmer, Bad und Parkplatz waren sehr sauber, die Betten bequem. Das Personal war freundlich und zuvorkommend. Wir hatten mit Frühstück gebucht, welches aber gar nicht angeboten wird. Auf Nachfrage wurde uns deshalb ein Nachlass gewährt.

Cons:

Die Zimmer sind relativ klein. Mit zwei Koffern wird es da schon ziemlich eng. Wir hatten ein Zimmer zur Straße hin, da hört man schon etwas die lauteren Fahrzeuge.

2026-05-18 via Nuitee
J
Jasper couple us
6
2026-01-19 via Nuitee
T
Tracy couple us
8
Decent room good price
Pros:

Breakfast was decent. Room was very clean. Mattress was comfy. Good location.

Cons:

Staff wasn't overly friendly but not rude either. We weren't told where our room was or where breakfast was held but we managed on our own. The day of check out we stepped outside the room for some fresh air and were locked out which I thought was odd since it was only 830am and check out wasn't until 11, and we could have went to eat breakfast or load the car and we couldn't get back in. Had to go to the office to have them re instate the key. Other than that stay was fine for what it was. A decent room at a good price. Would use them again if I ever went back to Massachusetts.

2026-01-19 via Nuitee
P
Percy couple us
6
It was tolerable, I Had better for amount they charged for room
Pros:

Breakfast was ok, would like more variety.
Heating/air system needed upgrade, make loud noise

Cons:

Larger bathroom. Sink for washing, outside bathroom. No privacy.

2026-01-19 via Nuitee
L
Lori couple us
8
great extended weekend
Pros:

Size of room, pools

Cons:

nothing

2026-01-19 via Nuitee
R
Ron couple us
4
It was a nice stay because the area is always great, but the location of place I would pick another
Pros:

The breakfast was good and location of the hotel was okay. Parking was also good

Cons:

The staff could’ve cleaned better. My pillow had mold on it and it was same pillow after cleaning came into room. I had to bring my pillow to the front desk to request another. The floors had some dirt on it and the mini fridge in the room was warm the whole trip. A musty smell in the bathroom once we checked in, it smelled through out the day.

2026-01-19 via Nuitee
S
Sue couple us
1
Worst hotel I’ve ever seen!
Pros:

Absolutely nothing. The place is a disgrace, dirty and full of bugs.

Cons:

Room was disgustingly dirty, which we cleaned.

No supplies upon check in…we had to go down and get everything from soap, shampoo, towels.

We never complained until we came back to the room with dinner and we saw two cockroaches as well as a pile of dead bugs.

We stayed 4 hours but at the 3 hour mark we called down to ask if anything could be done and were offered nothing. No manager.

We checked out after only being there a few hours.

Called for days after. I finally got “booking.com” involved and hotel didn’t respond to them either.

I’ve now gone to my credit card company and have full intentions of taking this place to small claims court if they don’t refund us.

We had to drive all the way home after driving for 5 hours to get there. I have yet to hear back from hotel manager.

Room was just disgusting and they have some nerve charging upwards of $200 for a room like that.

Floors were uneven and I tripped on our way out.

Bathroom is far from handicap accessible although they claim it’s handicap compliant.

Outside the room was a full dumpster unlocked with flies all around it.

It was quite literally the worst room we’ve ever booked in our life…no joke!

Staff was so rude after the fact.

I have photos of everything. I won’t stop until this is resolved.

Apparently (according to other reviews) they can not have the breakfast buffet if they don’t have enough people staying there.

That’s false advertising at its finest.

Trust me, read the bad reviews on this place because they are all true!

Save yourself and go elsewhere!

2026-01-19 via Nuitee
K
Karapet couple us
10
2026-01-19 via Nuitee
G
Glenda family_with_children us
9
Pros:

Muy bien.

Cons:

El grill eran muy pequeño.

2026-01-19 via Nuitee
A
Anthony extended_group us
10
Pros:

We visited for a baseball tournament and the hotel had many activities(pools, basketball court, tennis court, fire pits) for the boys between games. The hotel is walking distance to the water park and mini golf and a short drive to beaches, restaurants and Hyannis Hawks games.

2026-01-19 via Nuitee
K
Kaylee couple us
7
2026-01-19 via Nuitee
D
Daniel family_with_children us
7
2026-01-19 via Nuitee
R
Rachel couple us
1
DO NOT GO HERE!
Pros:

DO NOT STAY HERE! I have never written a review for a hotel but I find this necessary in case it helps someone out there looking for a good time. I will NEVER go back to this location. The staff was incredibly rude and watched us eat the free breakfast and comment saying that we were not able to take more than one of certain foods. We got our basketball stuck behind the fence and they did not help us and told us that it happens all the time. We stayed 7 nights and they only cleaned our room once. And the staff was EXTREMELY disrespectful. Never in my life have I felt watched and like I am “wasting” their money and time. If you are thinking of staying here & having a nice vacation, I advise you don’t.

Cons:

The disrespect staff & service.

2026-01-15 via Nuitee
G
Gerardo couple us
10
AWESOME ITS MY SECOND TIME AND I WILL BE BACK!!
Pros:

EVERYTHING CLEAN STAFF AND IF YOU NEED ANYTHING THEY GET IT DONE RIGHT AWAY 5 🌟

Cons:

I CANT THINK OF ANYTHING RIGHT NOW

2025-11-24 via Nuitee
A
Allison extended_group us
8
2025-11-21 via Nuitee
D
Daniela couple us
10
2025-11-18 via Nuitee
A
Alexandra couple ch
6
2025-10-29 via Nuitee
J
joaquin family_with_children us
9
2025-10-26 via Nuitee
S
Sonia couple us
10
2025-10-26 via Nuitee
L
Luis family_with_children us
10
2025-10-20 via Nuitee