Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent food quality
Attentive staff
Spacious rooms
Cons:
Cleanliness issues
Maintenance problems
Far from the city

Categories

Cleanliness
7.93
Some reviews mention cleanliness issues such as bad odors and maintenance concerns.
Service
9.4
Staff were described as pleasant and attentive, but there were a few issues with the service experience.
Location
8.44
Convenient for golf activities, but some mentioned it was far from the city.
Room Quality
7.89
Some rooms reported poor insulation and temperature control issues.
Amenities
8.92
Good amenities like an indoor pool and spa, but some maintenance is needed.
Value for Money
8.38
Some guests felt it was overpriced for the room quality.
Food and Beverage
9.43
Food quality was highly praised, especially the breakfast and overall dining experience.
Overall Experience
8.4
Overall experiences varied, positive for some but frustrating due to service and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-05 17:30

Property Description

Luxury Accommodation

Loi Suites Chapelco Hotel Resort & Spa offers a luxurious range of junior suites, suites, and superior studios equipped with all modern amenities for a comfortable stay.

Namasté Spa Retreat

Indulge in relaxation at the Namasté spa, which features a sauna, steam room, Scottish shower, fresh water pool, heated pool, and a variety of rejuvenating massages to unwind after a day of activities.

Gourmet Dining Experience

Savor exquisite culinary delights at the hotel's two fine restaurants, Los Coirones and Las Astas, and explore a selection of exclusive wines at the Don Bernardo wine cellar for a truly gourmet experience.

Experience luxury, relaxation, and fine dining at Loi Suites Chapelco Hotel Resort & Spa. Book your stay now for an unforgettable getaway.

Important information:

Please note that extra beds or cribs can be accommodated in Golf Superior Studio units for a surcharge. These are subject to availability and should be booked prior to check-in. Extra charges are not included in the fee and must be reimbursed during the stay.
Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.

Loi Suites Chapelco Hotel is located within the Chapelco Golf & Resort complex. Access to the premises is controlled and permanent security is provided. During their stay, guests must comply with the safety regulations and internal rules of the complex.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: CPC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for US$80 per person per night when using an existing bed.
    People 4 years old and over stay for US$80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 236 reviews
Cleanliness: 7.93
Service: 9.4
Location: 8.44
Room Quality: 7.89
Amenities: 8.92
Value for Money: 8.38
Food and Beverage: 9.43
Overall Experience: 8.4
E
Elton • family_with_children • br
8
Muito bom para quem não quer ir à cidade
Pros:

O Hotel eh muito bom, belas instalações, bela vista

Cons:

Localização, quase 40 min do centro da cidade

2026-08-08 • via Nuitee
J
Janaina • family_with_children • br
7
Hotel teria tudo pra ser otimo mas esta precisando de reforma e de uma direção competente
Pros:

Quarto com 2 camas queen, espaçoso, divisorias do banheiro, piscina aquecida,

Cons:

Limpeza do quarto muito a desejar, encontramos bo quarto poeira embolada, papel de bala, cacos de vidro , ambiente do restaurante muito velho incluindo as cadeiras que estao pessimas, sujas, molengas, se soltando. Funcionarios um tanto atrapalhados, deigados, pouco solicitos (vom exceção da Belém que foi excelente), piscina com azulejos quebrados (incusive minha filha cortou o pé de teo da agua e equipe fez pouco caso).

2026-08-06 • via Nuitee
R
Roberta • family_with_children • br
10
Espetacular.
Pros:

Tudo.

Cons:

Gostei de tudo.

2026-08-04 • via Nuitee
M
Mercedes • family_with_children • ar
10
Excelente mi estadía
Pros:

Las instalaciones y el personal muy atentos todos

2026-08-03 • via Nuitee
T
Tamara • solo_traveller • ar
10
Inmejorable estadía
Pros:

Lugar de ensueño, en una ubicación muy buena y segura, lejos del Centro pero sin necesidad de salir.

Cons:

Impecable todo.

2026-08-02 • via Nuitee
L
Luiz • family_with_children • br
10
Fantástica!
Pros:

Estrutura fantástica, quartos amplos, vista da montanha.

Cons:

Nada.

2026-07-25 • via Nuitee
C
CLARA DIAS • solo_traveller • br
9
Pros:

O hotel é lindo, muito confortável, bem decorado, limpo. Fica dentro de um condomínio de golf. A area externa é linda!

Cons:

É distante do centro de San Martin de los Andes. O café da manhã é razoável, incompatível com o nível do hotel.

2026-07-25 • via Nuitee
L
Laura • solo_traveller • ar
9
Volvería pero con auto
Pros:

Es de ensueño las vistas que tiene, la pileta tranquila, la amabilidad de las personas que trabajan en el lugar y que para los chicos hay entretenimiento. Un genio el profe!

Cons:

Los restaurantes. Menú acotado, demora en el servicio y se quedan sin comida. Además todos los hoteles de esa categoría ofrecen traslados gratis al aeropuerto y este no.

2026-07-25 • via Nuitee
D
DArtagnan • solo_traveller • br
9
Muito bom!
Pros:

Hotel é ótimo, excelente atendimento em todos os setores.A salientar a recreação.

Cons:

Acho q pela distância do hotel do centro, o mesmo deveria disponibilizar um transfer pessoal do hotel como resorts desse porte e valor/diaria em Ushuaia, e Bariloche que são mais distantes do centro da cidade e centros de ski o fazem.

2026-07-24 • via Nuitee
M
MARIA ELIANA • family_with_children • ar
10
Pros:

El hotel, su ubicación, el paisaje, la comida del restaurante excelente. Todos muy atentos y cordiales. El profe de recreación de los chicos un crack, felicitaciones!!

Cons:

El desayuno no tan bueno, poca variedad.

2026-07-24 • via Nuitee
M
mmendez • solo_traveller • ar
10
2026-07-23 • via Nuitee
B
Bruno • extended_group • br
8
Muito boa
Pros:

Conforto quarto

Cons:

Academia, localização, falta de suporte para toalhas.

2026-07-21 • via Nuitee
J
Julio • family_with_children • br
10
2026-07-20 • via Nuitee
A
Arthur Gustavo • family_with_children • br
8
2026-07-17 • via Nuitee
S
Santiago • couple • ar
10
todo impecable para volver mil veces
Pros:

las vistas y la atencion

Cons:

mejorar la calidad de las almohadas

2026-07-10 • via Nuitee
R
RENATA • family_with_children • br
10
Excepcional
Pros:

Nos hospedamos em família e foi tudo fantástico!!!! Desde a recepção, atendimento, instalações. Vista fantástica! Experiência incrível!!! Pretendemos voltar em breve.

Cons:

Nada

2026-07-06 • via Nuitee
E
Edgard • couple • cl
5
Mala relación precio y calidad
Pros:

La piscina buena y el entorno bien, el aseo impecable.

Cons:

Bueno nunca funcionó la calefacción en la habitación. Pedí q lo revisaran pero nunca funcionó, fueron pero no mejoro y el acceso al complejo para nosotros era demasiado incómodo tanta revisión al salir y al entrar, abrir el pick up de la camioneta a cada rato, creo q es demasiado para uno como huésped. El desayuno no era bueno. Por último Nosotros fuimos con nuestro hijo que se supone q era sin costo, pero al llegar allá nos cobraron un adicional.

2026-07-01 • via Nuitee
R
Rayanne • family_with_children • br
9
2026-06-29 • via Nuitee
N
Nicolás Jordán • family_with_children • ar
9
Excelente relación precio / calidad
Pros:

Precio / calidad, paisaje, silencio, atención, desayuno, pileta. Todo muy bien.

Cons:

La distancia al centro de la ciudad. Pero elección mía.

2026-06-29 • via Nuitee
E
Eduardo Jose • couple • br
9
Hotel Maravilhoso.
Pros:

Localizacao fantastica Acomodação. Equipe atenciosa.

Cons:

Em cada saida e principalmente nas entradas ser abordado pelos seguranças e ser questionado. Ok que existe um protocolo, porem poderiam ver a placa do carro e ai fazer uma checagem menos invasiva. Outro ponto é a parte da piscina coberta , quem tem visual dos anos 80 e precisa de uma reforma (somente 3 espreguiçadeiras para os hospedes. ) Lugar muito pequeno. Para ser compativel com esse maravilhoso Hotel, deve-se reformar. Uma dica seria usar como exemplo o SPA do Hotel Cacique em Bariloche. Uma dica somente. :)

2026-06-25 • via Nuitee