Eurostars Das Letras

Hotels
•
Eurostars Hotels
8.7 (3145 reviews)
Rua Castilho, 6 - 12 , Lisbon , pt

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good breakfast
Cons:
Maintenance issues
Inconsistent cleanliness

Categories

Cleanliness
8.16
Several reviews point to issues with cleanliness and maintenance in some areas, indicating a need for improvement.
Service
9.13
Overall, guests appreciated the friendliness and helpfulness of the staff.
Location
8.97
Multiple guests noted the hotel's convenient location near attractions and public transport.
Room Quality
8.62
Rooms were described as spacious and comfortable, though some furnishings may be aging.
Amenities
8.65
General satisfaction with hotel amenities, though some guests noted improvements could be made.
Value for Money
8.61
Guests felt the hotel offered good value for the price considering the location and service.
Food and Beverage
8.66
Positive mentions of breakfast quality and variety, with some areas noted for improvement.
Overall Experience
8.83
Overall, guests had a pleasant experience, highlighting both positives and areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:51

Property Description

Luxurious Designer Rooms
Eurostars Das Letras in historic Lisbon offers designer rooms with flat-screen TVs, free Wi-Fi, and a pillow menu. Each themed room boasts marble and timber furnishings, providing a luxurious stay with top-notch bathroom amenities.

Panoramic Views and Tranquility
Despite its central location, guests can enjoy peaceful stays with quiet rooms at Eurostars Das Letras. Some rooms even offer stunning panoramic views of São Jorge castle, adding a touch of magic to your experience.

Convenient Location and Amenities
With a well-equipped fitness centre, sauna, and outdoor dining terrace, Eurostars Das Letras ensures a comfortable and convenient stay. Explore nearby attractions like the Botanic Gardens and Avenida da Liberdade statues easily, with the Avenida Metro Station just a short walk away.

Book your stay at Eurostars Das Letras now for a perfect blend of luxury and convenience.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 3145 reviews
Cleanliness: 8.16
Service: 9.13
Location: 8.97
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.83
M
Miriam • solo_traveller • br
10
I recommend this hotel for a very pleasant stay in Lisbon.
Pros:

I loved this hotel. 10 out of 10.

Cons:

Very clean, great location very comfortable, staff was extremely helpful and welcoming.
Special thanks to Mariana, Guilherme, Mateus and Luter.

2026-05-31 • via Nuitee
N
nan • couple • cn
10
2026-05-29 • via Nuitee
S
SEUNG HYEON • couple • kr
6
Pros:

The room was clean

Cons:

The soundproofing is poor.

I could hear the doors in the hallway closing.

2026-05-29 • via Nuitee
C
Carlos • family_with_children • sa
9
Una muy buena opción para hospedarse en Lisboa. Cerca de la avenida principal, de buenos restaurantes, tiendas y del Met
Pros:

Excelente Ubicación; muy buen desayuno.

Cons:

El diseño de la habitación, el acceso al baño.
La puerta para acceder al baño le faltaba mantenimiento, muy difícil de abrir.

2026-05-27 • via Nuitee
B
Banu • couple • tr
6
Cons:

We requested early check-in few days ago from our trip. Hotel staff provided poor support and we had hours at the lobby. We had to request fresh water every day ourselves and they tried to charge us for it.

2026-05-27 • via Nuitee
R
RAUL • family_with_children • sa
10
2026-05-27 • via Nuitee
W
Wellington Luiz • family_with_children • br
10
Uma estadia confortável, tranquila e memorável.
Pros:

Minha estadia foi excelente. O café da manhã era ótimo todas as manhãs, os quartos estavam sempre bem arrumados e toda a equipe foi muito solícita e atenciosa.

Cons:

Não tive experiências negativas no hotel. Tudo esteve de acordo com as expectativas, a estadia foi muito agradável e a equipe sempre resolvia qualquer necessidade com rapidez e eficiência.

2026-05-26 • via Nuitee
S
Susan • couple • us
10
Wonderful peaceful stay
Pros:

The location is perfect, close to wonderful restaurants and shopping. It is away from the busy tourist crowds.

Cons:

Nothing

2026-05-25 • via Nuitee
M
Mbuyi Ricardo • couple • de
8
2026-05-25 • via Nuitee
O
OLGA • solo_traveller • es
10
2026-05-25 • via Nuitee
D
Diana • solo_traveller • at
10
2026-05-25 • via Nuitee
T
TAMER • extended_group • tr
8
2026-05-24 • via Nuitee
C
Cheryl • couple • ca
8
We had a very comfortable two night stay.
Pros:

Good location for our needs.

2026-05-23 • via Nuitee
M
Marc • couple • ch
3
Un hotel que, como mucho, merece tres estrellas
Pros:

El personal es muy amable y servicial.

Cons:

Una mañana, durante el desayuno, ya no quedaba café normal (solo había de vainilla o caramelo). Cuando pregunté en recepción si había café en el bar, me dijeron que sí, pero sigo esperando el café que pedí.
La limpieza de la sala de desayunos y de las mesas deja mucho que desear.
La presión del agua en la ducha era prácticamente inexistente. Y, como la mampara de la ducha no tiene junta, el cuarto de baño se inunda después de cada ducha.
Además, el dispensador de jabón tampoco se rellenaba solo.

2026-05-22 • via Nuitee
M
Maria alice • solo_traveller • br
8
2026-05-22 • via Nuitee
M
Marilou • extended_group • us
10
Excellent 😍
Pros:

Staffs are very good and accommodating and breakfast is very good

2026-05-21 • via Nuitee
C
Chiara • couple • it
8
2026-05-21 • via Nuitee
L
Lital • couple • il
8
Pros:

טיפלו בנו יפה, הייצתה לנו בעיה והעבירו אותנו לחדר מפנק יותר

Cons:

ארוחת בוקר לא עשירה

2026-05-20 • via Nuitee
J
Junying • couple • gb
6
2026-05-20 • via Nuitee
F
Fabian • solo_traveller • ar
10
2026-05-20 • via Nuitee