Eurostars Das Letras

Hotels
Eurostars Hotels
8.7 (3193 reviews)
Rua Castilho, 6 - 12 , Lisbon , pt

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good breakfast
Cons:
Maintenance issues
Inconsistent cleanliness

Categories

Cleanliness
8.16
Several reviews point to issues with cleanliness and maintenance in some areas, indicating a need for improvement.
Service
9.13
Overall, guests appreciated the friendliness and helpfulness of the staff.
Location
8.97
Multiple guests noted the hotel's convenient location near attractions and public transport.
Room Quality
8.62
Rooms were described as spacious and comfortable, though some furnishings may be aging.
Amenities
8.65
General satisfaction with hotel amenities, though some guests noted improvements could be made.
Value for Money
8.61
Guests felt the hotel offered good value for the price considering the location and service.
Food and Beverage
8.66
Positive mentions of breakfast quality and variety, with some areas noted for improvement.
Overall Experience
8.83
Overall, guests had a pleasant experience, highlighting both positives and areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:51

Property Description

Luxurious Designer Rooms
Eurostars Das Letras in historic Lisbon offers designer rooms with flat-screen TVs, free Wi-Fi, and a pillow menu. Each themed room boasts marble and timber furnishings, providing a luxurious stay with top-notch bathroom amenities.

Panoramic Views and Tranquility
Despite its central location, guests can enjoy peaceful stays with quiet rooms at Eurostars Das Letras. Some rooms even offer stunning panoramic views of São Jorge castle, adding a touch of magic to your experience.

Convenient Location and Amenities
With a well-equipped fitness centre, sauna, and outdoor dining terrace, Eurostars Das Letras ensures a comfortable and convenient stay. Explore nearby attractions like the Botanic Gardens and Avenida da Liberdade statues easily, with the Avenida Metro Station just a short walk away.

Book your stay at Eurostars Das Letras now for a perfect blend of luxury and convenience.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 3193 reviews
Cleanliness: 8.16
Service: 9.13
Location: 8.97
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.83
K
kampari couple gr
9
2026-06-12 via Nuitee
I
Irina Co family_with_children ro
9
Great hotel, nice area, flat, near stores and Lisbon center! Don"t miss it!
Pros:

Nice and clean rooms, very modern, huge bathroom and has all the amenities you need.
The staff is very nice, and very kind. We also booked some additional day-trips from the reception so they are very convenient for tourists, just ask in the front office and they can accommodate your visit for you.
We went to Sintra, Cascais, Cabo Da Roca, Pena, and many more all from the hotel.
Also, the hotel is located on a flat surface, great for old people.
Great breakfast, many options, staff helpful and kind.

Cons:

The price was a bit high, maybe the period when we went was overpriced, but we found the price to be a bit high.

2026-06-11 via Nuitee
A
ANA CAROLINA couple br
8
Pros:

Localização e café da manhã.

Cons:

Banheiro com porta de vidro compromete a privacidade.

2026-06-10 via Nuitee
O
Oren solo_traveller il
8
Pros:

חדר בגודל סביר ארוחת בוקר טובה

Cons:

שרות בינוני, חנייה קיימת אבל מוגבלת ירידת רכב במעלית.

2026-06-09 via Nuitee
S
Susana family_with_children pt
10
Experimentem uma estadia neste hotel, vale a pena.
Pros:

Eu gosto de tudo neste hotel. O pessoal da recepção: são todos muito gentis, o quarto e ótimo e a moça da limpeza e nota 10. O café da manhã e o melhor de Lisboa na minha opinião. E os rapazes no jantar são muito simpáticos.

Cons:

Eu não tenho nada a reclamar. Ultimamente, tenho me hospedado neste hotel.

2026-06-08 via Nuitee
M
Michelle solo_traveller us
10
Delicious food and warm staff with incredible rooms!
Pros:

This property is managed in the most welcoming way… the staff are incredible and I would highly recommend this hotel in Lisbon.

Cons:

Nothing! Seriously

2026-06-08 via Nuitee
H
HOUSEMAN couple br
10
Pros:

Tivemos a necessidade de trocar de quarto devido a um problema eletrico, mas vou resolvido de pronto pela equipe. Tivemos um problema com a quebra de uma garrafa de vinho e a mala foi danificada. Também foi combinado a forma de resolução. Estou aguardando.

2026-06-07 via Nuitee
H
Hikmet solo_traveller gb
10
2026-06-07 via Nuitee
I
Ingrid couple de
8
2026-06-07 via Nuitee
A
ABRAAO FREITAS couple br
10
2026-06-06 via Nuitee
M
Muhammad couple nl
10
2026-06-05 via Nuitee
P
Paulo couple br
10
Excelente
Pros:

Quarto e café da manhã

2026-06-05 via Nuitee
F
Felix solo_traveller vn
8
2026-06-05 via Nuitee
S
sonia solo_traveller pt
10
2026-06-05 via Nuitee
S
Sol couple pe
8
2026-06-05 via Nuitee
L
Ludovic solo_traveller fr
10
2026-06-03 via Nuitee
K
Kseniia couple ru
10
2026-06-02 via Nuitee
M
Miriam solo_traveller br
10
I recommend this hotel for a very pleasant stay in Lisbon.
Pros:

I loved this hotel. 10 out of 10.

Cons:

Very clean, great location very comfortable, staff was extremely helpful and welcoming.
Special thanks to Mariana, Guilherme, Mateus and Luter.

2026-05-31 via Nuitee
C
Christoph family_with_children at
7
2026-05-31 via Nuitee
P
Piedade couple us
8
2026-05-31 via Nuitee