The Voyage Hotel Paddington

Hotels
•
Sonder
7.6 (1554 reviews)
13-17 Norfolk Square , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Sanitized tableware & silverware
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Modern decor
Cons:
Very small rooms
Cleanliness issues
Challenging booking process

Categories

Cleanliness
6.95
Several mentions of bad smells in bathrooms and old carpets, indicating cleanliness issues.
Service
8.45
Numerous reviews highlighted friendly and helpful staff.
Location
8.75
Consistent praise for the excellent location near Paddington Station.
Room Quality
6.75
Many reviews emphasized the small size of the rooms.
Amenities
7.25
Mixed sentiments about amenities, with some not functioning well while others were satisfactory.
Value for Money
7.25
Concerns about paying extra for services like cleaning and general dissatisfaction with room size.
Food and Beverage
7.75
General satisfaction with nearby dining options and neighborhood amenities.
Overall Experience
7.65
Overall a positive experience but with significant room for improvement in cleanliness and room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:19

Property Description

Central Location in London
Located in the heart of London, just 200 metres from Paddington Station, Sonder The Voyage offers a convenient and accessible stay for travelers looking to explore the city.

Modern Amenities
Experience comfort and convenience with air-conditioned rooms, free WiFi, flat-screen TV, and private bathrooms with complimentary bed linen and towels provided in every room.

Nearby Attractions
With popular landmarks like Madame Tussauds, Royal Albert Hall, and Lord's Cricket Ground within a few kilometers, Sonder The Voyage is the perfect choice for those eager to immerse themselves in the vibrant culture of London.

Book your stay at Sonder The Voyage now for a memorable and enjoyable experience in London!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.6
Based on 1554 reviews
Cleanliness: 6.95
Service: 8.45
Location: 8.75
Room Quality: 6.75
Amenities: 7.25
Value for Money: 7.25
Food and Beverage: 7.75
Overall Experience: 7.65
N
Nilufer • solo_traveller • gb
9
Nice little hotel in good location
Pros:

Great location. Everything went smoothly with the stay.

Cons:

All good

2026-06-05 • via Nuitee
P
Pirazzoli • couple • it
8
2026-06-04 • via Nuitee
M
Matthew • couple • ie
6
Very clean hotel in a great location but it is small
Pros:

It was very clean in a great location

Cons:

It was very small. The photo was deceiving of the room. We ended up in a room with a bed against the wall. Was very small for two people. Gets awkward when you are both trying to get ready at the same time. Even the stairs and elevator are tiny

2026-06-04 • via Nuitee
S
Sandra • couple • us
10
The Voyage Hotel was the perfect home base for our first London adventure — exceptional staff, dreamy beds, and a walkab
Pros:

London had been a dream destination for us, and the Voyage Hotel turned that dream into something even better than we imagined. From the moment we discovered it on Booking.com, the photos told us this place was special — and it delivered on every promise.

This was our first time in London, and choosing the right hotel felt crucial. The Voyage was that choice and then some. The location alone is worth raving about — we could walk nearly everywhere, which is exactly what you want when you’re experiencing a world-class city for the first time. No scrambling for the Tube every time we wanted to explore; just step outside and the city was ours.

But what truly elevated our stay was the staff. Every single person we encountered was warm, genuinely friendly, and accommodating in a way that felt effortless rather than performative. They made us feel less like guests and more like welcome visitors to their home.

And the bed — we have to talk about the bed. After long days of walking and exploring, we came back each night to one of the most comfortable sleeps of the entire trip. That matters more than people realize when you’re traveling.

The Voyage Hotel didn’t just meet our expectations for a first London stay — it set the bar. We came as first-timers to this incredible city and left feeling like we’d found our home base for every return visit. Highly, highly recommend.

Cons:

This was such a great experience there was nothing we didn’t like about the property.

2026-06-04 • via Nuitee
A
AARON • solo_traveller • nl
9
Well worth it!
Pros:

The reception staff were really fantastic. Impeccable location, especially if coming from Heathrow. Paddington is very central, safe and loads of restaurants and cafes. Perfect room for a single traveller, but would be quite small for a couple.

Cons:

Shower hot water could have been better/stronger. But, being summer - I didn't mind!

2026-06-04 • via Nuitee
O
Oisin • couple • ie
10
2026-06-04 • via Nuitee
C
Catherine • couple • gb
10
2026-06-04 • via Nuitee
D
Diane • couple • gb
9
2026-06-04 • via Nuitee
J
Johanna • family_with_children • se
8
2026-06-03 • via Nuitee
E
Eman • solo_traveller • eg
10
I really enjoyed my stay,, everything thing was perfect
Pros:

Very good location very clean friendly staff

2026-06-03 • via Nuitee
A
Antonio • couple • us
10
Pros:

Conveniently located, close to everything.The property was super clean.

2026-06-02 • via Nuitee
S
Sak • couple • tr
8
güzel keyifli bir konaklama oldu teşekkürler
Pros:

konum çok merkezi metroya çok yakındık. otel çok temizdi her gün odamız çok güzel temizlendi.

Cons:

odalar çok küçük , kahvaltı en azından olabilirdi ,

2026-06-02 • via Nuitee
J
Joseph • solo_traveller • gb
10
2026-06-02 • via Nuitee
A
Arianna • couple • it
10
2026-06-02 • via Nuitee
F
Filiz • solo_traveller • tr
8
Cons:

Hava Londra için çok sıcaktı, ancak 2. gece odamın kliması çalışmadı.

2026-06-02 • via Nuitee
A
Agostino918 • extended_group • it
7
Ok per soggiorni brevi
Pros:

Struttura perfetta per soggiorni brevi, la camera è essenziale con tutto il necessario. Pulizia nella media.
Comodo il locker gratuito all'ingresso per lasciare la borsa dopo il check-out

Cons:

La matrimoniale piccola è veramente minuscola, ok con degli zainetti ma se si hanno delle valigie, in camera non si cammina più.

2026-06-02 • via Nuitee
A
Ann • solo_traveller • gb
10
Fab fab fab
Pros:

So close to Paddington. Very clean and friendly helpful staff.. So clean and a great comfortable bed.
We were helped with our luggage
We highly recommend this hotel

Cons:

Nothing

2026-06-02 • via Nuitee
S
Shane • couple • us
10
2026-06-01 • via Nuitee
V
Vivien • couple • gb
8
2026-06-01 • via Nuitee
S
Shane • couple • us
9
Great value, location, room, but awkward bathroom space
Pros:

Everything was perfect bed was comfy. Storage was adequate for the side of the room. Mood lighting was a nice touch

Cons:

The bathroom/shower room
Was very tight and having an opening door made it very awkward to move around the room, but our second stay remedied this with the room having a sliding door on the bathroom area.

2026-06-01 • via Nuitee