The Voyage Hotel Paddington

Hotels
Bespoke Hotels
7.6 (1791 reviews)
13-17 Norfolk Square , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Modern decor
Cons:
Very small rooms
Cleanliness issues
Challenging booking process

Categories

Cleanliness
6.95
Several mentions of bad smells in bathrooms and old carpets, indicating cleanliness issues.
Service
8.45
Numerous reviews highlighted friendly and helpful staff.
Location
8.75
Consistent praise for the excellent location near Paddington Station.
Room Quality
6.75
Many reviews emphasized the small size of the rooms.
Amenities
7.25
Mixed sentiments about amenities, with some not functioning well while others were satisfactory.
Value for Money
7.25
Concerns about paying extra for services like cleaning and general dissatisfaction with room size.
Food and Beverage
7.75
General satisfaction with nearby dining options and neighborhood amenities.
Overall Experience
7.65
Overall a positive experience but with significant room for improvement in cleanliness and room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:19

Property Description

Central Location in London
Located in the heart of London, just 200 metres from Paddington Station, Sonder The Voyage offers a convenient and accessible stay for travelers looking to explore the city.

Modern Amenities
Experience comfort and convenience with air-conditioned rooms, free WiFi, flat-screen TV, and private bathrooms with complimentary bed linen and towels provided in every room.

Nearby Attractions
With popular landmarks like Madame Tussauds, Royal Albert Hall, and Lord's Cricket Ground within a few kilometers, Sonder The Voyage is the perfect choice for those eager to immerse themselves in the vibrant culture of London.

Book your stay at Sonder The Voyage now for a memorable and enjoyable experience in London!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 1791 reviews
Cleanliness: 6.95
Service: 8.45
Location: 8.75
Room Quality: 6.75
Amenities: 7.25
Value for Money: 7.25
Food and Beverage: 7.75
Overall Experience: 7.65
B
Brenda solo_traveller au
9
Comfortable room in great location
Pros:

Location is second to none - just a few minutes' walk from Paddington station with links to the rest of London and further afield. The rooms are like new and the bed very comfortable. The staff are friendly and accommodating.

Cons:

Be aware that the fridge doesn't work.

2026-08-15 via Nuitee
N
Norberto couple es
9
Esta muy bien localizada.
Pros:

Está muy bien todo lo necesario estaba a mano.La estación de tren de Paddington está al lado . Al igual que el Metro y autobuses.

Cons:

Habitación un poco pequeña.

2026-08-15 via Nuitee
A
Alicia solo_traveller au
8
2026-08-15 via Nuitee
E
Essi couple fi
7
2026-08-14 via Nuitee
G
Ginty couple gb
10
Lovely one night stay, clean room and suited our needs for one night. Friendly and helpful staff, would recommend
Pros:

Lovely property

2026-08-14 via Nuitee
P
patricia solo_traveller ar
8
2026-08-13 via Nuitee
B
Barbara solo_traveller gb
10
Pros:

The location and the decor.

Cons:

Ac was difficult to start at first and mini fridge wad not working but staff got onto these issues fast.

2026-08-13 via Nuitee
J
Jude solo_traveller gb
8
A fantastic place to stay if you’re visiting the central district of Paddington, London.
Pros:

The pro property is superbly located at the heart of the busy business district of Paddington - catching the train at the Paddington Station is very easy, there is an assortment of restaurants and eateries around the hotel. There are a number of bus routes passing connecting the hotel area.

Cons:

The hotel wi-fi was not very strong (too slow)

2026-08-12 via Nuitee
P
Pelin solo_traveller se
5
helt okej, det som vägde upp var läget
Pros:

Bra läge, trevlig personal

Cons:

Inge kallvatten i duschen så gick inte att duscha kallt i denna värme, hissen var urfunktion ofta samt stängdes också av vid städning.

2026-08-12 via Nuitee
A
Adela couple dk
7
Pros:

Beliggenheden og trygheden.

Cons:

Dårlig Aircondition og køleskab - begge dele køler ikke særlig godt.

2026-08-12 via Nuitee
R
Rebecca couple gb
7
Great for just sleeping even though hot. Would stay again but wouldn’t want to be on the top floor again as it got hotte
Pros:

Very close to transportation. Bars and restaurants close by. 5 minutes walk away from Kensington park

Cons:

We stayed in mid July. Hotel was very hot! Air con not great, and small room.

2026-08-11 via Nuitee
S
Sarah family_with_children gb
2
2026-08-11 via Nuitee
K
Katie couple gb
2
2026-08-11 via Nuitee
G
gennaro solo_traveller it
10
Pros:

posizione e camera

Cons:

niente

2026-08-10 via Nuitee
A
Adrian couple gb
8
2026-08-10 via Nuitee
S
Selin couple tr
10
It was a great place to stay. Highly recommended
2026-08-10 via Nuitee
L
Linda solo_traveller is
9
Pros:

Nice hotel, great location.

2026-08-10 via Nuitee
T
Tom couple gb
8
2026-08-10 via Nuitee
B
Ben couple au
2
Great location but extremely uncomfortable all night.
Pros:

Location, excellent staff, easy to check in etc.

Cons:

The air condition was set to 28 degrees and continued to reset to this every 30 minutes throughout the night. The QR code to ‘scan for help’ didn’t have any attachment so I was up every 30 minutes resetting the temperature to be lower.

2026-08-10 via Nuitee
T
Taylor couple gb
5
Nice hotel, nice location, friendly staff
Pros:

Very friendly staff

Cons:

Air con not working and not resolved

2026-08-10 via Nuitee