The Voyage Hotel Paddington

Hotels
•
Bespoke Hotels
7.6 (1791 reviews)
13-17 Norfolk Square , London , GB

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Modern decor
Cons:
Very small rooms
Cleanliness issues
Challenging booking process

Categories

Cleanliness
6.95
Several mentions of bad smells in bathrooms and old carpets, indicating cleanliness issues.
Service
8.45
Numerous reviews highlighted friendly and helpful staff.
Location
8.75
Consistent praise for the excellent location near Paddington Station.
Room Quality
6.75
Many reviews emphasized the small size of the rooms.
Amenities
7.25
Mixed sentiments about amenities, with some not functioning well while others were satisfactory.
Value for Money
7.25
Concerns about paying extra for services like cleaning and general dissatisfaction with room size.
Food and Beverage
7.75
General satisfaction with nearby dining options and neighborhood amenities.
Overall Experience
7.65
Overall a positive experience but with significant room for improvement in cleanliness and room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:19

Property Description

Central Location in London
Located in the heart of London, just 200 metres from Paddington Station, Sonder The Voyage offers a convenient and accessible stay for travelers looking to explore the city.

Modern Amenities
Experience comfort and convenience with air-conditioned rooms, free WiFi, flat-screen TV, and private bathrooms with complimentary bed linen and towels provided in every room.

Nearby Attractions
With popular landmarks like Madame Tussauds, Royal Albert Hall, and Lord's Cricket Ground within a few kilometers, Sonder The Voyage is the perfect choice for those eager to immerse themselves in the vibrant culture of London.

Book your stay at Sonder The Voyage now for a memorable and enjoyable experience in London!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 1791 reviews
Cleanliness: 6.95
Service: 8.45
Location: 8.75
Room Quality: 6.75
Amenities: 7.25
Value for Money: 7.25
Food and Beverage: 7.75
Overall Experience: 7.65
E
Eve • solo_traveller • au
8
Cosy rooms in a great location
Pros:

The room was clean, bed was comfy, good location

Cons:

The bathroom walls had some mould - I had to wipe some of it off

2026-10-17 • via Nuitee
M
Muhammad Nafees • couple • au
10
2026-10-16 • via Nuitee
C
Carina • couple • ar
7
Pros:

La ubicacion

Cons:

Muy incomoda la habitación y subir por escaleras las valijas

2026-10-16 • via Nuitee
C
Charlotte • family_with_children • be
8
2026-10-16 • via Nuitee
K
Kovačić • couple • hr
8
Pros:

Lokacija hotela i osoblje hotela.

Cons:

Veličina sobe

2026-10-16 • via Nuitee
K
Kaya • solo_traveller • tr
7
Pros:

Olanaklarını sevdim ütü kahve makinası filan vardı temizdi

Cons:

Odalar çok küçüktü buzdolabı güzel çalışmıyordu depolama alanı yoktu

2026-10-16 • via Nuitee
M
Matthew • couple • gb
1
Awful sleep. Broken blind, AC and fan. Hardly slept. Was given the wrong room and couldn’t be changed
Pros:

Location only

Cons:

The blind was broken
The AC was broken. It was SO hot in the room I barely slept.
We asked for a fan but that they one they had was already broken so they couldn’t provide one.
The pictures were totally misleading. It was nothing like the room were given. So much so I had to check we had been given the correct room. We hadn’t. But the hotel was already overbooked for the night we stayed so we couldn’t be moved.i don’t think I’ve slept that badly in a hotel ever.

2026-10-16 • via Nuitee
A
Alvarez • family_with_children • es
7
Hotel confortable con muy buena ubicación y muy tranquilo
Pros:

La ubicación y la zona

Cons:

Algunos fallitos en el AC en la TV y en la puerta, aunque la puerta se solucionó enseguida

2026-10-16 • via Nuitee
P
Paul • solo_traveller • au
8
2026-10-16 • via Nuitee
B
Beth • couple • gb
8
Lovely staff, easy location but not the most comfortable.
Pros:

Friendly staff

Cons:

The bed was like a rock and the pillows were really flat.

2026-10-15 • via Nuitee
L
Liv • couple • dk
1
2026-10-15 • via Nuitee
M
Mitchell • couple • au
10
2026-10-14 • via Nuitee
S
Sze Wai Berta • couple • gb
1
2026-10-13 • via Nuitee
H
Helen • couple • gb
10
Pros:

Lovely clean room

2026-10-13 • via Nuitee
E
Elizabeth • solo_traveller • au
8
2026-10-13 • via Nuitee
M
Maria • couple • es
10
2026-10-13 • via Nuitee
B
Bruna • couple • pt
8
Quarto ótimo
Pros:

Alojamento bastante próximo a meios de transporte, autocarro sobretudo. Quartos arrumados diariamente e com toalhas lavadas. Cama muito confortável e limpa.

Cons:

Não tem pequeno almoço disponível no local e faltam alguns cabides para pendurar roupa, pelo menos no meu quarto.

2026-10-13 • via Nuitee
J
Jodie • couple • gb
7
2026-10-12 • via Nuitee
G
Grace • couple • gb
7
2026-10-12 • via Nuitee
A
Aaron • couple • es
6
Pros:

La ubicación cerca de la estación de metro/tren

Cons:

Pedí que me pusieran la calefacción porque tenía el aire acondicionado y hacía 11º en la calle y después de pasar frío hacía más frío en la habitación. Además no nos entendían iban con el problema del idioma. También me mandaron un mensaje a horas de llegar diciendo que no se había echo el cobro

2026-10-11 • via Nuitee