Hampton Inn & Suites Dallas-DeSoto

Hotels
Hampton Inn
9.1 (304 reviews)
1311 East Centre Park Boulevard , DeSoto , us

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Breakfast
Cons:
Noise from neighbors
Issues with room service
Dirty refrigerator
Breakfast quality

Categories

Cleanliness
8.56
Several reviews mention cleanliness positively, but some noted issues like odors and dirty refrigerators.
Service
10
Many reviews highlight wonderful and responsive staff; exceptional service noted multiple times.
Location
9.53
Guests appreciate the convenient and favorable location of the hotel.
Room Quality
9.07
Rooms are described as nice and comfortable, with a few complaints about beds.
Amenities
8.52
General amenities were received well, though some aspects like room service were criticized.
Value for Money
9.05
Most guests feel they received good value for their stay considering the positives.
Food and Beverage
8.51
Breakfast was generally appreciated, but a few mentions of quality issues.
Overall Experience
9.56
Overall, guests express high satisfaction with their stay despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:05

Property Description

Convenient Location
Located near motorways I-35 and I-20, the Hampton Inn and Suites Dallas-Desoto offers easy access to Dallas city centre and major attractions like the Dallas Zoo and Six Flags Over Texas.

Luxurious Amenities
Enjoy a complimentary hot breakfast, relax in spacious guestrooms with flat-screen TVs, and take advantage of the state-of-the-art fitness centre and indoor swimming pool. Experience a restful night's sleep on the hotel's signature Cloud Nine beds.

Nearby Attractions
Explore the nearby points of interest, including the Dallas Zoo, Hurricane Harbor water park, and Six Flags Over Texas, all just a short drive away. Book your stay at the Hampton Inn and Suites Dallas-Desoto for a comfortable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.1
Based on 304 reviews
Cleanliness: 8.56
Service: 10
Location: 9.53
Room Quality: 9.07
Amenities: 8.52
Value for Money: 9.05
Food and Beverage: 8.51
Overall Experience: 9.56
G
Graves solo_traveller us
9
Pros:

Clean area inside and out. Friendly staff.

Cons:

Not a fan of the scrambled eggs. Would have loved to have the egg omelets daily.

2026-05-28 via Nuitee
M
Maryam solo_traveller ir
7
Cons:

The room had no enough bright and the towels wasn’t completely clean ( some dark spots on it). No view!

2026-05-22 via Nuitee
C
cathy family_with_children us
10
2026-05-07 via Nuitee
R
Robert solo_traveller us
5
Nice place for value, breakfast and ventilation in rooms in building can be improved upon.
Pros:

Good location

Cons:

The property had little ventilation. Some more distinct odors were observed.

2026-05-05 via Nuitee
B
Bryanna couple us
10
We had a great time
Pros:

Good pool and spa. Kids had a blast. Good variety of options for breakfast. Nice facility

Cons:

It is a bit more on the pricey side

2026-05-04 via Nuitee
A
Alice solo_traveller us
8
2026-05-01 via Nuitee
B
Brooks family_with_children us
10
Love it everything the worker and the rooms
Pros:

Super clean

Cons:

N/A

2026-04-11 via Nuitee
B
Brooke couple us
9
2026-04-11 via Nuitee
T
Teresa couple us
10
2026-04-09 via Nuitee
E
Elizabeth solo_traveller us
10
Excellent
Pros:

The room was huge and I loved it

Cons:

Nothing

2026-04-07 via Nuitee
A
Ashley family_with_children us
10
2026-04-07 via Nuitee
9
954myab Family
4
Not the best.
Pros:

Our first night there we got there around 11 PM. We got a room and the blinds were broken so they swapped us out for another room, which is fine. We were told that room service would be coming around 11am left at 10 came back around 12am our room was never claimed so we went and confronted them because before we left, they assured us our room would be cleaned. They ended upnot cleaning the room and swapping us over to another room at 1 in the morning. We had to pack everything and move again our third final room had a mold all over the bathroom ceiling. The elevators were very scary. They felt like they were going to break every time we went up or down. They had a decent pool and hot tub and the breakfast was OK. It was supposed to be a vacation, but it felt very stressful with these hotel rooms if you have children, they will be able to escape the hotel room because the doors are not super secure from the inside. they also kicked us off the TV multiple times. I feel like the amount of money we spent on these rooms really wasn’t worth it considering we had to spend 170 a night. It wasoriginally 140 but since they had to swap our room out multiple times and they ended up charging us more. it was very quiet. You can hear people in their rooms if you’re in the hallway, but in the room, you couldn’t hear much. it was also very hard to swap rooms with a very fussy baby.

2026-04-06 via Tripadvisor
L
Lashoun couple us
9
2026-03-23 via Nuitee
E
Emily family_with_children us
8
4 day stay!
Pros:

Liked that there was continental breakfast and liked the room and bathroom size. Also, enjoyed the pool and jacuzzi with my daughter.

Cons:

We didn't like that the maids never visited our room to clean. There is a sticker on the mirror that says they clean rooms every other day, but they never did ours. Therefore, we had to ask for towels and such, take out our own trash etc. Also, the trash on our floor in the big can by ice machine wasn't emptied for 2 days. As well as the pool area smelled like a locker room (dirty/smelly socks).

2026-03-19 via Nuitee
J
Julie family_with_children us
10
It was great!
Pros:

Beds were comfy. Breakfast was great. Accommodated us to get in early.

Cons:

The elevator was rattling

2026-03-09 via Nuitee
B
Brooks solo_traveller us
5
2026-03-05 via Nuitee
D
Donnie couple us
10
Pros:

Nice and clean

Cons:

Everything was nice

2026-02-13 via Nuitee
P
Pamela extended_group us
10
Pros:

Cleanliness of the room.

Cons:

I have no complaints. I was very satisfied from the beginning of my stay until I checked out. Definitely will be booking again.

2026-02-09 via Nuitee
M
MEO59 extended_group us
10
Pros:

I liked the size of the room, the hot tub and indoor swimming pool!

Cons:

N/A

2026-02-09 via Nuitee
S
shi couple ca
10
2026-01-30 via Nuitee