Country Inn & Suites by Radisson, Pensacola West, FL

Hotels
•
Country Inn & Suites by Radisson Americas
8.2 (2244 reviews)
2607 Wilde Lake Boulevard , Pensacola , US
+1 850-944-7653

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean rooms
Spacious rooms
Cons:
Outdated furnishings
Noise issues
High pet fees
Pool closed

Categories

Cleanliness
8.04
The room was clean and comfortable, but some reviews pointed to renovations affecting the experience.
Service
8.61
Friendly staff received positive remarks from several reviews.
Location
8.45
The location was frequently mentioned as a positive aspect of the hotel.
Room Quality
7.5
Rooms were spacious but complaints about outdated furnishings and noise were noted.
Amenities
8.13
Breakfast was appreciated; however, issues with pool availability were mentioned.
Value for Money
8.19
Prices were noted as good, although some felt certain fees like pet deposits could be clearer.
Food and Beverage
8.44
Breakfast options received positive feedback, particularly the good quality.
Overall Experience
8.21
Generally positive sentiments with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:44

Property Description

Indulge in Relaxation and Comfort

Luxurious Amenities
Enjoy the indoor pool, hot tub, and fitness centre. The contemporary rooms feature a 49-inch flat-screen TV, microwave, fridge, and coffee maker. Free WiFi, a desk, and seating area are also provided for your convenience.

Delicious Breakfast Options
Start your day with a hot breakfast offering delicious waffles, eggs, and sausage.

Convenient Location
Situated just 1.6 km from Five Flags Speedway and a short drive from Pensacola Beach, our hotel is the perfect choice for both leisure and business travelers. Book your stay at Country Inn & Suites By Radisson Pensacola West for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PNS

Location

Guest Reviews

8.2
Based on 2244 reviews
Cleanliness: 8.04
Service: 8.61
Location: 8.45
Room Quality: 7.5
Amenities: 8.13
Value for Money: 8.19
Food and Beverage: 8.44
Overall Experience: 8.21
C
Crystal • family_with_children • us
10
Great staff
Pros:

Staff was amazing

Cons:

Some things needed updating

2026-09-19 • via Nuitee
E
Evander • solo_traveller • br
10
2026-09-18 • via Nuitee
M
Michelle • solo_traveller • us
8
2026-09-17 • via Nuitee
L
Lesley • couple • us
8
Good overnight stop off
Pros:

Good place for an overnight stop. Close to freeway and restaurants plus gas stations.

Cons:

More choice at breakfast

2026-09-15 • via Nuitee
G
Gillian • extended_group • gb
10
Great little stopover
Pros:

Great for travellers, exceptionally clean and superb value for money. Good range on offer at breakfast, would definitely recommend

Cons:

Nothing

2026-09-15 • via Nuitee
J
John • couple • us
8
2026-09-11 • via Nuitee
J
Jack • couple • us
2
I’ve paid half the price for cheap motels that were a better value.
Pros:

The location was good, right off the highway. Check in was easy. Most of the staff we interacted with were friendly.

Cons:

The room had an odor, everything felt sticky and gross. The bed and couch were both severely worn and in need of replacement. The couch was torn and stained. They were uncomfortable and hurt my back. Our neighbors smoked marijuana and the staff smoked cigarettes outside constantly, making for bad smells everywhere we went. Breakfast was okay but the staff did not speak English. The photos on the website feel like a bait and switch, I paid extra for a suite and it was dark and dingy.

2026-09-08 • via Nuitee
R
Romanie • family_with_children • us
5
It was ok for 2 nights.
Pros:

Staff very friendly and helpful. 1st floor was beautiful.
Our room had a refrigerator and microwave, which was very nice and useful.

Cons:

When we entered our room, there was an odd smell, and it was very humid. The air was on but after our showers the towels wouldn’t dry. I think there needs to be exhaust fans in the bathrooms. My mattress was not that comfortable.

2026-09-07 • via Nuitee
D
Donald Nunley • solo_traveller • us
10
Pros:

2 years in a row we stayed here always clean and safe excellent staff and hot breakfast.

2026-09-06 • via Nuitee
W
Wallace • couple • us
10
Good hotel and reasonably priced
Pros:

Room was clean and bed was comfortable. WiFi was ok but a little slow. Free parking, Good breakfast.

Cons:

Room felt damp but the air conditioner worked well.

2026-09-06 • via Nuitee
A
Arnold • solo_traveller • us
8
2026-09-06 • via Nuitee
L
lisbeth • family_with_children • us
10
2026-09-04 • via Nuitee
D
Debbie • couple • us
8
2026-09-01 • via Nuitee
R
Rodney • solo_traveller • us
10
2026-08-31 • via Nuitee
E
Erica • couple • us
7
Pros:

The cookies

Cons:

I was charged $50 more than the booking.com rate and have yet to be refunded

2026-08-30 • via Nuitee
B
Brian • solo_traveller • us
1
Save your money!
Pros:

The outside looks Beautiful ( you have no idea what you're about to sign up for on inside)

Close to expressway .

Cons:

DON’T STAY HERE. JUST DON’T DO IT.

Honestly, this was over $300 down the drain, and we ended up checking out a day early because we were so uncomfortable.

The hotel looks beautiful from the outside, but the inside is a completely different story. It was more than just needing a good cleaning. There were bleach stains on the carpet, dirty walls, holes in the walls, dirty blinds, broken things, and no hand soap in the bathroom. You could clearly see where someone had broken into the door, which made us feel very unsafe.

Our toilet was broken, and we had to wait for a plumber—or what seemed like housekeeping—to come deal with it. When we went to get help, we were made to feel like we were a burden. I don't normally complain, but when you're paying for a hotel room, you shouldn't be treated rudely for asking for something to be fixed.

And the breakfast… frozen, heated, breaded chicken for breakfast?? Why? 😂 The breakfast was honestly terrible.

The employees were also crabby and rude. I understand everyone can have a bad day, but that is no excuse for treating paying guests poorly.

This place has so much potential because the outside is beautiful, but the inside needs serious attention. It needs a deep cleaning, repairs, better maintenance, and MUCH better customer service.

We definitely will not be staying here again. Save your money and stay somewhere else.

2026-08-29 • via Nuitee
K
Kathleen • solo_traveller • us
9
The stay was quiet and restful.
Pros:

The breakfast had choices of hot or cold breakfast items as well as make your own waffles. The indoor pool was open late with moderate temperature. My small dog was accepted well. The handicap accessible room had smooth flooring, large bathroom, and plenty of room to move around furniture. Parking was plentiful. Fresh cookies were available most of the time in the lobby.

Cons:

The hall carpet was outdated and needed a cleaning. There was not always someone at the front desk.

2026-08-26 • via Nuitee
C
Carolyn • solo_traveller • us
1
So disappointing I felt sick to my stomach and still get indignant at the overall subpar experience
Pros:

I liked the room fine; it terrible attitude with the person calling herself one of the managers

Cons:

I need more room and time. But, I want to share.

2026-08-26 • via Nuitee
M
Mario • family_with_children • de
4
Enttäuschend und nichts besonderes.
Pros:

Zimmer war hell und zweckmäßig eingerichtet. Pool war schön.

Cons:

Frühstück war sehr eintönig und es gab kaum Auswahl. Fettige Burgerbratlinge und Standardrührei. Kein Obst (ausser Äpfel). Bei Checkin lagen noch Essensreste (alte Pizzen mit Saucen) im Kühlschrank. Hier wird definitiv nach Auszug nicht ordentlich geschaut und auch nicht sachgemäss gereinigt.

2026-08-25 • via Nuitee
A
Alicia • couple • us
10
Pros:

It was a clean, the staff was very friendly, and the location is convenient.

Cons:

Nothing

2026-08-25 • via Nuitee