Country Inn & Suites by Radisson, Pensacola West, FL

Hotels
Country Inn & Suites by Radisson Americas
8.2 (2244 reviews)
2607 Wilde Lake Boulevard , Pensacola , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean rooms
Spacious rooms
Cons:
Outdated furnishings
Noise issues
High pet fees
Pool closed

Categories

Cleanliness
8.04
The room was clean and comfortable, but some reviews pointed to renovations affecting the experience.
Service
8.61
Friendly staff received positive remarks from several reviews.
Location
8.45
The location was frequently mentioned as a positive aspect of the hotel.
Room Quality
7.5
Rooms were spacious but complaints about outdated furnishings and noise were noted.
Amenities
8.13
Breakfast was appreciated; however, issues with pool availability were mentioned.
Value for Money
8.19
Prices were noted as good, although some felt certain fees like pet deposits could be clearer.
Food and Beverage
8.44
Breakfast options received positive feedback, particularly the good quality.
Overall Experience
8.21
Generally positive sentiments with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:44

Property Description

Indulge in Relaxation and Comfort

Luxurious Amenities
Enjoy the indoor pool, hot tub, and fitness centre. The contemporary rooms feature a 49-inch flat-screen TV, microwave, fridge, and coffee maker. Free WiFi, a desk, and seating area are also provided for your convenience.

Delicious Breakfast Options
Start your day with a hot breakfast offering delicious waffles, eggs, and sausage.

Convenient Location
Situated just 1.6 km from Five Flags Speedway and a short drive from Pensacola Beach, our hotel is the perfect choice for both leisure and business travelers. Book your stay at Country Inn & Suites By Radisson Pensacola West for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PNS

Location

Guest Reviews

8.2
Based on 2244 reviews
Cleanliness: 8.04
Service: 8.61
Location: 8.45
Room Quality: 7.5
Amenities: 8.13
Value for Money: 8.19
Food and Beverage: 8.44
Overall Experience: 8.21
B
Brian solo_traveller us
1
Save your money!
Pros:

The outside looks Beautiful ( you have no idea what you're about to sign up for on inside)

Close to expressway .

Cons:

DON’T STAY HERE. JUST DON’T DO IT.

Honestly, this was over $300 down the drain, and we ended up checking out a day early because we were so uncomfortable.

The hotel looks beautiful from the outside, but the inside is a completely different story. It was more than just needing a good cleaning. There were bleach stains on the carpet, dirty walls, holes in the walls, dirty blinds, broken things, and no hand soap in the bathroom. You could clearly see where someone had broken into the door, which made us feel very unsafe.

Our toilet was broken, and we had to wait for a plumber—or what seemed like housekeeping—to come deal with it. When we went to get help, we were made to feel like we were a burden. I don't normally complain, but when you're paying for a hotel room, you shouldn't be treated rudely for asking for something to be fixed.

And the breakfast… frozen, heated, breaded chicken for breakfast?? Why? 😂 The breakfast was honestly terrible.

The employees were also crabby and rude. I understand everyone can have a bad day, but that is no excuse for treating paying guests poorly.

This place has so much potential because the outside is beautiful, but the inside needs serious attention. It needs a deep cleaning, repairs, better maintenance, and MUCH better customer service.

We definitely will not be staying here again. Save your money and stay somewhere else.

2026-08-29 via Nuitee
K
Kathleen solo_traveller us
9
The stay was quiet and restful.
Pros:

The breakfast had choices of hot or cold breakfast items as well as make your own waffles. The indoor pool was open late with moderate temperature. My small dog was accepted well. The handicap accessible room had smooth flooring, large bathroom, and plenty of room to move around furniture. Parking was plentiful. Fresh cookies were available most of the time in the lobby.

Cons:

The hall carpet was outdated and needed a cleaning. There was not always someone at the front desk.

2026-08-26 via Nuitee
C
Carolyn solo_traveller us
1
So disappointing I felt sick to my stomach and still get indignant at the overall subpar experience
Pros:

I liked the room fine; it terrible attitude with the person calling herself one of the managers

Cons:

I need more room and time. But, I want to share.

2026-08-26 via Nuitee
A
Alicia couple us
10
Pros:

It was a clean, the staff was very friendly, and the location is convenient.

Cons:

Nothing

2026-08-25 via Nuitee
M
Mario family_with_children de
4
Enttäuschend und nichts besonderes.
Pros:

Zimmer war hell und zweckmäßig eingerichtet. Pool war schön.

Cons:

Frühstück war sehr eintönig und es gab kaum Auswahl. Fettige Burgerbratlinge und Standardrührei. Kein Obst (ausser Äpfel). Bei Checkin lagen noch Essensreste (alte Pizzen mit Saucen) im Kühlschrank. Hier wird definitiv nach Auszug nicht ordentlich geschaut und auch nicht sachgemäss gereinigt.

2026-08-25 via Nuitee
F
Faith couple us
10
2026-08-24 via Nuitee
T
Traywick couple us
6
2026-08-23 via Nuitee
J
Jennifer solo_traveller us
9
Pros:

Room was clean and comfortable. Indoor pool was enjoyable. Breakfast was a bonus.

Cons:

Woman working front desk could have been friendly

2026-08-22 via Nuitee
F
FRIZZYTHEGOAT1 solo_traveller us
10
2026-08-21 via Nuitee
A
Agatha solo_traveller ca
10
2026-08-21 via Nuitee
T
Timothy couple us
8
Good place to stay, but pricy.
Pros:

Clean and kept up.

Cons:

Price

2026-08-18 via Nuitee
L
Lareyna couple us
10
2026-08-17 via Nuitee
T
Tracy Hauser solo_traveller us
10
2026-08-13 via Nuitee
A
Antonio couple us
10
2026-08-12 via Nuitee
M
Michael family_with_children at
8
2026-08-11 via Nuitee
K
Kyriakides solo_traveller us
6
Pros:

The breakfast was good. Staff was accommodating

2026-08-10 via Nuitee
M
Mark solo_traveller us
9
2026-08-10 via Nuitee
C
cotty family_with_children us
10
Excellent
Pros:

Everything was great....

Cons:

NA/ great service

2026-08-10 via Nuitee
T
Trussell solo_traveller us
10
Great place to sty
Pros:

The location was great. And loved the hot breakfast. The staff was wonderful as well.

Cons:

There's nothing I didn't like.

2026-08-09 via Nuitee
I
Isaura family_with_children us
8
2026-08-09 via Nuitee