Hotel le Cinq Hyper - Centre

Hotels
7.9 (3466 reviews)
22 Faubourg Reclus , Chambéry , FR
+33 4 79 33 51 18
[email protected]

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Paid
Children allowed
Pets allowed

Facilities

Free WiFi
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly, professional and helpful staff
Very good location (near city centre and station)
Nice pool and relaxing outdoor area
Excellent breakfast
Comfortable beds and some spacious rooms/upgrades
Generally clean rooms/bathrooms
Cons:
Value for money concerns / price perceived high
Parking access/parking safety issues
Spa/sauna misrepresented or not functioning; pool temperature issues
Slow elevator
Some rooms tired/scuffed, window insulation and road-noise in places
Occasional unpleasant drain odor

Categories

Cleanliness
8.1
Generally praised as clean (bathrooms and rooms noted as tidy); a few comments about scuff marks and an occasional strong drain odor in one room.
Service
9
Consistently highlighted as a strength: welcoming, professional and helpful reception and staff; several guests thanked staff for upgrades and assistance.
Location
8.8
Frequent positive mentions: very well located, close to the city centre and train station, and considered quiet by many guests (some street-noise exceptions).
Room Quality
7
Mixed: comfortable beds, some spacious rooms with balconies and pleasant upgrades, but also reports of tired decor, poor window insulation, cold rooms, non-adjustable shower heads and visible wear.
Amenities
7.2
Pool is a clear pro and relaxing, but several guests note the 'spa' was misrepresented (sauna broken or unavailable), pool temperature issues and a slow lift affecting access.
Value for Money
6.5
Mixed-to-negative: several guests felt price was high for the offered facilities (comments about overpriced rates and surprise parking constraints), though some found it good value.
Food and Beverage
8.6
Breakfast is frequently praised as excellent, varied and high quality; a few comments about the breakfast price being high.
Overall Experience
8
Overall positive and pleasant stays for many guests (pool, staff, location), tempered by frustrations around amenities (sauna/SPA), lift speed and value for money for some.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Boutique hôtel 4 étoiles en hyper centre-ville de Chambéry, à deux pas de la gare. Entièrement climatisé, wifi fibre gratuit, piscine intérieure chauffée à 30°C (7h-23h), espace bien-être, lounge bar et parking privé sur réservation.

Important information:

Please note that public parking is available nearby for a discounted rate or valet parking is available upon availability and for a surcharge.

Please note that the Superior Room can accommodate a baby crib, or it can accommodate an extra bed upon request and subject to availability.

The property reserves the right to make a pre-authorization on your credit card.

It is open Monday to Friday from 6pm to 9pm and Saturday and Sunday from 4pm to 7pm.

Please note that you will find a drop-off in front of the hotel to check in and bring your luggage. We have a parking 2 min walk from the hotel (15€/night/vehicle, subject to availability and a reservation is necessary). There is also a secure public car park 4 min walk Q-park La Cassine (3.10€/6hours max 18.10/24h).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed. A cot for children up to 2 years is free of charge.

  • Age restriction

    Guests must be at least 18 years old to check in.

  • Parking

    A parking garage is available.

  • Internet

    WiFi is available and is free of charge.

See all policies

Location

Guest Reviews

7.9
Based on 3466 reviews
Cleanliness: 8.1
Service: 9
Location: 8.8
Room Quality: 7
Amenities: 7.2
Value for Money: 6.5
Food and Beverage: 8.6
Overall Experience: 8
C
Chloe • extended_group • fr
8
Bon séjour
Pros:

La piscine, la planche de charcuterie prise en chambre, la disponibilité du personnel.la literie.

Cons:

Chambre plus bruyante côté route. La sortie à pied du parking qui est assez dangereuse pas de trottoir.
L’ascenseur qui est très lent.

2026-11-07 • via Nuitee
A
Alexandre • extended_group • fr
8
2026-11-07 • via Nuitee
C
CARRON Anne-Laure • couple • fr
9
Pros:

L'emplacement et la gentillesse du personnel.

Cons:

La piscine pas assez chaude.

2026-11-07 • via Nuitee
Z
Zoran • couple • fr
6
2026-11-07 • via Nuitee
S
Sebastiano • extended_group • it
9
Pros:

Personale veramente accogliente, posizione centrale, camera piccola ma dotata di ogni confort ottimo letto. Colazione completa...peccato solo non aver avuto il tempo di sfruttare piscina e centro benessere.

Cons:

Finestre di vecchia generazione isolamento acustico inesistente.

2026-11-05 • via Nuitee
H
Hans • couple • ch
5
Pros:

Die praktische Lage near Center

Cons:

Das Zimmer, viel zu klein

2026-11-04 • via Nuitee
P
pauline • couple • fr
8
2026-11-04 • via Nuitee
R
Rebecca • couple • us
10
Pros:

Nice room

2026-11-04 • via Nuitee
C
Carolina • couple • fr
1
Pros:

LE PETIT DEJEUNER

Cons:

La chambre beaucoup trop sombre, les lits 1 place etaient des lits pour enfant, les lustres plein de poussiere et la moquette au sol sale.

La piscine sentait très fort la javel et l'eau était froide et le sauna ne fonctionnait pas

2026-11-02 • via Nuitee
P
Pierre-Yves • solo_traveller • fr
9
Excellente nuit dans un hôtel propre et accueillant , à deux pas de la gare.
Pros:

TB séjour .

2026-11-01 • via Nuitee
S
Susanne • family_with_children • ch
6
Cons:

Das Hotel ist in die Jahre gekommen!

2026-11-01 • via Nuitee
A
aubertin • couple • fr
5
2026-11-01 • via Nuitee
S
Silvia • couple • de
8
Angenehm
Pros:

Nettes Personal das Schwimmbad

Cons:

Wo undxduschw war kalt im 4stock z401

2026-11-01 • via Nuitee
J
Joel • solo_traveller • fr
9
Pros:

tres bien situé, calme, piscine tres agréable

2026-10-30 • via Nuitee
J
Joana • couple • pt
10
2026-10-30 • via Nuitee
V
Virginie • couple • fr
5
Pour un 4 étoiles je m'attendais à mieux pour une nuit à 160€
Pros:

L'accueil et la gentillesse du personnel

Cons:

Établissement vieillissant. On nous dit spa mais il y a un sauna qui ne fonctionne pas. Piscine pas très chaude.
On a eu froid dans la chambre pas bien isolée au niveau des fenêtres.

2026-10-29 • via Nuitee
I
Ida • family_with_children • no
9
2026-10-29 • via Nuitee
N
NICOLAS • solo_traveller • fr
8
Pros:

L’emplacement

Cons:

Le parking peu rassurant

2026-10-29 • via Nuitee
J
jean Michel • couple • fr
9
Pros:

Belle établissement, super petit déjeuner. Ambiance cosie. Belle piscine pour se détendre. Très proche du centre ville
Nous devions avoir une chambre classique mais ils nous surclassé sans aucun supplément. Merci beaucoup

2026-10-28 • via Nuitee
E
Eric • couple • be
9
Pros:

Leuk hotelletje

Cons:

Parking

2026-10-28 • via Nuitee