Hilton Garden Inn Albany-SUNY Area

Hotels
•
Hilton Garden Inn
8.3 (621 reviews)
1389 Washington Avenue , Albany , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Great location
Friendly staff
Cons:
Parking issues
No bar service
High costs for amenities

Categories

Cleanliness
8.13
Mixed reviews; some mentions of cleanliness and a few concerns about room servicing.
Service
8.6
Comments about helpful staff and good service experiences.
Location
9.14
Consistently mentioned as a positive aspect, convenient for university access.
Room Quality
8.59
Overall satisfaction with room comfort and size, but some concerns about specific amenities.
Amenities
7.62
Noted lack of certain amenities like a bathtub and bar service.
Value for Money
7.58
Mixed feelings regarding pricing in relation to offerings and service.
Food and Beverage
8.13
Breakfast mentioned as good, but issues with the bar being closed.
Overall Experience
8.6
High overall satisfaction despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:51

Property Description

Convenient Location

Directly across from State University of New York at Albany, SUNY, and close to major motorways, our hotel offers easy access to key attractions like the Empire State Convention Center and New York State Capitol.

On-Site Amenities

Indulge in a delicious meal at the Great American Grill Restaurant or opt for the convenience of in-room microwaves and refrigerators. For quick snacks, our 24-hour convenience store has you covered.

Spacious Accommodations

Relax in our comfortable and roomy accommodations after a day of exploring Albany. Our hotel provides the perfect retreat for both leisure and business travelers.

Book your stay at the SUNY Hilton Garden Inn today for a memorable experience in Albany!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 621 reviews
Cleanliness: 8.13
Service: 8.6
Location: 9.14
Room Quality: 8.59
Amenities: 7.62
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 8.6
D
Donna • couple • us
1
College-aged male students dominated the hall and rooms around our room, playing music nonstop until they were relocated
Pros:

Clean, conveniently located

Cons:

Across the street from Univ. of Albany: loud.

2026-05-25 • via Nuitee
R
Roberta • family_with_children • ca
8
2026-05-22 • via Nuitee
E
Elijah • couple • us
1
THERE WAS NO STAY CAUSE I COULDNT BE IN MY ROOOM GIVE ME MY MONEY BACK WTF
Pros:

I didn’t get the enjoy the property cause u couldn’t EVEN HE IN ROOM GIVE ME MY MONEY

Cons:

CAUSE I DIDNT EVEN GET TO STAY IN IT GIVE ME MY MONEY

2026-05-19 • via Nuitee
J
Jacqueline • family_with_children • us
10
Clean, comfortable, friendly staff and great location across from SUNY Albany.
Pros:

The location was perfect for our needs. Right across from SUNY Albany campus. The staff was very friendly and the hotel was clean. We will definitely stay again

Cons:

Nothing

2026-05-13 • via Nuitee
C
Christine • couple • us
10
2026-05-02 • via Nuitee
D
DAWN • couple • us
10
2026-04-28 • via Nuitee
A
Avrohom • solo_traveller • us
10
2026-04-26 • via Nuitee
K
Keya • family_with_children • us
9
Pros:

Location, staff was very friendly and helpful

Cons:

View of just the parking lot

2026-04-23 • via Nuitee
J
Jay • solo_traveller • us
10
2026-04-10 • via Nuitee
A
Alessandra • solo_traveller • us
10
2026-04-09 • via Nuitee
A
Adina • couple • us
7
Pros:

The location

Cons:

Our toilet didn't work but was fixed fairly quickly

2026-04-08 • via Nuitee
O
Olivia • couple • us
10
Staff extremely kind, hotel room clean
Pros:

Very clean and easy layout. Staff was exceptionally kind, room was great.

Cons:

Nothing. Maybe not enough parking?

2026-04-04 • via Nuitee
V
veronica • couple • es
9
2026-04-03 • via Nuitee
H
Hudgeson • couple • us
10
Great, would stay again in a heartbeat! Kind staff and nice building.
Pros:

Easy access to Ualbany Campus and bus services! In a nice visible but secluded space.

Cons:

Can expand on the breakfast options.

2026-04-01 • via Nuitee
W
Warren • couple • us
8
2026-03-25 • via Nuitee
M
Maureen • family_with_children • us
7
ok
Pros:

nice lobby room ok but not what we requested. too small for 5 to sleep

Cons:

am desk not interactive

2026-03-23 • via Nuitee
D
Dorothy • solo_traveller • us
10
Pros:

the room was excellent

2026-03-22 • via Nuitee
C
Chui • couple • us
8
2026-03-15 • via Nuitee
J
Jose • solo_traveller • us
10
Very comfortable and with all the amenities necessary.
Pros:

Excellent staff, very friendly and professional.

Cons:

Very comfortable.

2026-03-09 • via Nuitee
T
Tneisha • extended_group • us
10
My stay was amazing
Pros:

The staff was amazing and the food at breakfast and dinner was so good

Cons:

No pool

2026-03-02 • via Nuitee