Hotel San Remo

Hotels
•
Independent
7.2 (4335 reviews)
Via D Azeglio Massimo 36, Rome, RM, 184 , Rome , IT
+39 06 9151 6000

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
Stair-free path to entrance

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Rude staff
Room cleanliness issues
Renovation noise

Categories

Cleanliness
6.7
Some reviews noted cleanliness issues, specifically with the toilet smell and general room cleanliness.
Service
7.2
Most reviews highlighted positive service experiences, but there were mentions of rude staff.
Location
8.2
Multiple reviews praised the hotel’s prime location, being close to central transport.
Room Quality
7.2
There were complaints about room ventilation and occasional issues with room cleanliness.
Amenities
7.2
Amenities are generally satisfactory, though some facilities were limited due to renovations.
Value for Money
6.7
Good relationship of quality to price noted, but some felt it was slightly on the expensive side.
Food and Beverage
7.7
Breakfast received positive reviews, although some felt it could improve.
Overall Experience
6.7
The overall feedback was mixed with both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:25

Property Description

Centrally Located in Rome
With a stay at Hotel San Remo, you'll be centrally located in Rome, within a 5-minute walk of Teatro dell'Opera di Roma and Basilica di Santa Maria Maggiore.

Convenient Amenities
Make yourself at home in one of the 78 guestrooms featuring minibars and flat-screen TVs. Enjoy complimentary toiletries and hair dryers in private bathrooms, with daily housekeeping provided. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box.

Bar/Lounge and Buffet Breakfast
Wrap up your day with a drink at the bar/lounge and start your day with a delicious buffet breakfast available daily for a fee.

Don't miss out on this fantastic opportunity to stay at Hotel San Remo and explore Rome hassle-free.

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Property Policies

  • Pets

    Pets not allowed

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.2
Based on 4335 reviews
Cleanliness: 6.7
Service: 7.2
Location: 8.2
Room Quality: 7.2
Amenities: 7.2
Value for Money: 6.7
Food and Beverage: 7.7
Overall Experience: 6.7
M
Mokhtar • family_with_children • es
3
It was the worst experience for me and for my family, I don’t recommend this hotel for anyone
Pros:

The hotel in a good location, still under renovation so the work was in progress while we are at the hotel so it was very noisy and dusty

Cons:

The staff are awful, unprofessional, and impolite, they are not cooperative and not friendly at all
The rooms were not ready till 3 pm very late for check in. and air conditioner was not working in several rooms

2026-07-25 • via Nuitee
H
Hassan • couple • jo
10
Pros:

The team working was very nice and helpful all of them

Cons:

Nothing

2026-07-25 • via Nuitee
E
Elena • solo_traveller • es
10
Ubicación inmejorable
Pros:

El personal muy atente y amable.
Las instalaciones en plena reforma.
Las habitaciones espectaculares

Cons:

Poca iluminación del exterior

2026-07-25 • via Nuitee
S
Steven • couple • fr
8
Un séjour globalement très agréable grâce à des installations irréprochables et très propres, malheureusement gâché le d
Pros:

Un grand merci pour votre accueil ! Dans l'ensemble, tout s'est très bien passé durant notre séjour. L'hôtel est idéalement situé, les installations sont impeccables et d'une propreté irréprochable. C'était très agréable de résider chez vous.

Cons:

Cependant, nous tenons à vous signaler un point particulièrement décevant. Ce matin, nous n'avions pas d'eau chaude. Lorsque nous l'avons indiqué à la réception, nous avons fait face à une indifférence totale de la part du personnel, sans la moindre excuse ni geste de leur part. C'est dommage de finir sur une note aussi négative face à un tel manque de considération.

2026-07-25 • via Nuitee
A
Ane • couple • dk
8
2026-07-24 • via Nuitee
P
Priscille Marcelline • solo_traveller • fr
10
2026-07-24 • via Nuitee
M
MartaHuelva • solo_traveller • es
8
Pros:

Muy cerca de la estación Roma Termini. Personal muy amable. Estaba en obras pero la recepción y las habitaciones estaban reformadas. Había de todo, toallas, jabón, secador. El desayuno muy completo.

2026-07-24 • via Nuitee
T
Tea • extended_group • ch
9
2026-07-24 • via Nuitee
M
Marjorie • family_with_children • fr
8
2026-07-24 • via Nuitee
C
CHRISTOPHE • couple • fr
9
Très bon hôtel bien situé et personnel accueillant
Pros:

Accueil et situation de l’hôtel, petit déjeuner de qualité et varié. Hôtel rénové avec goût

2026-07-24 • via Nuitee
S
Susana J • solo_traveller • es
10
Pros:

La ubicación, las instalaciones, la limpieza, la amabilidad
Recomendable al 100%

2026-07-23 • via Nuitee
U
Urszula • solo_traveller • pl
10
Pros:

Super lokalizacja blisko dworca Termini. Pokoje świeżo po remoncie. Wszystko w porządku

2026-07-23 • via Nuitee
M
Mayara • couple • ie
7
Ok, mas não voltaria!
Pros:

A localização realmente é um ponto positivo! E os funcionários da recepção são bem atenciosos e educados!

Cons:

Quando cheguei no hotel, o surto não estava adequadamente limpo, tinha muito pó e cabelo no chão.. solicitei a limpeza duas vezes, mas somente no terceiro dia que limparam da forma correta! A cama não é nada confortável.. e o café da manhã fica uma menina lá parecendo segurança.. você fica até desconfortável em repetir alguma coisa..

2026-07-23 • via Nuitee
M
Mohamed • couple • es
1
Pros:

Just location

Cons:

They give me a room much smaller than the one I booked and not similar to pictures

2026-07-23 • via Nuitee
B
Barbara • solo_traveller • it
7
2026-07-22 • via Nuitee
A
Alla • couple • fi
10
Pros:

Hyvä ja rauhallinen hotelli, vasta remontoidut huoneet. Monipuolinen aamiainen. Ystävällinen henkilökunta.

Cons:

WC istuin liian korkea Delux-huoneessa

2026-07-21 • via Nuitee
N
Nathalie • solo_traveller • ca
9
2026-07-21 • via Nuitee
O
olli • solo_traveller • fi
7
Pros:

Sijainti oli hyvä

Cons:

Huone oli pienempi kuin kuvittelin. Sisäpiha alue oli epäsiisti, mihin ikkunat oli.

2026-07-21 • via Nuitee
C
Claudia • solo_traveller • bo
9
2026-07-21 • via Nuitee
P
Paola • family_with_children • es
9
El hotel está a 2 minutos andando de Roma Termini, súper limpio, cómodo y el personal fantástico. No parece un 3 estrell
Pros:

Alojamiento reformado, muy limpio, todos los detalles y el personal encantador

Cons:

Me gustó todo

2026-07-21 • via Nuitee