Hampton Inn & Suites Madison - West

Hotels
•
Hampton Inn
9 (493 reviews)
483 Commerce Drive , Madison , US
+1 608-271-0200

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Pool cleanliness issues
Breakfast variety and temperature

Categories

Cleanliness
8.33
Overall cleanliness was mentioned but several issues with the pool and maintenance were noted.
Service
9.8
Staff was consistently described as friendly, helpful, and providing excellent customer service.
Location
9.34
Many reviews highlighted the great location and convenience.
Room Quality
8.79
Rooms were described as clean, beautiful, and comfortable although some had minor issues.
Amenities
8.32
Breakfast and pool facilities were mentioned; however, the pool had cleanliness issues.
Value for Money
9.28
Mostly positive sentiments regarding the value received for the price.
Food and Beverage
8.83
Breakfast received positive reviews but had some complaints about variety and temperature.
Overall Experience
9.3
Overall experience was rated highly with multiple users expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:25

Property Description

Convenient Location
Located near popular Madison attractions, Hampton Inn and Suites Madison-West offers easy access to key sites like Camp Randall Stadium and the State Capitol Building.

Comfortable Accommodation
Guests can unwind in spacious guestrooms and suites featuring signature Cloud Nine beds for a restful night's sleep.

On-Site Amenities
Enjoy on-site facilities such as a convenience store, fitness centre, and free wireless internet access during your stay at Hampton Inn and Suites Madison-West.

Book your stay now and experience the perfect blend of convenience and comfort at Hampton Inn and Suites Madison-West!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note a fee will be charged for smoking in the unit.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSN

Location

Guest Reviews

9
Based on 493 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.79
Amenities: 8.32
Value for Money: 9.28
Food and Beverage: 8.83
Overall Experience: 9.3
K
Kaitlyn • couple • us
7
2026-09-07 • via Nuitee
K
Kovalchuk • family_with_children • us
7
2026-09-07 • via Nuitee
P
Patricia • solo_traveller • es
8
2026-09-04 • via Nuitee
G
George • solo_traveller • us
9
2026-08-10 • via Nuitee
H
Hiroyuki • solo_traveller • jp
9
2026-08-06 • via Nuitee
D
Deirdre • family_with_children • ca
4
It was just ok but I could smell the “old” smell in the hall and in the room.
Pros:

It was in a ok location!

Cons:

It smelled musty!

2026-07-24 • via Nuitee
V
Vaden • solo_traveller • us
6
2026-07-23 • via Nuitee
T
Tricia • couple • us
9
2026-07-12 • via Nuitee
E
Eric • solo_traveller • us
8
2026-07-10 • via Nuitee
C
Charlene • solo_traveller • us
10
Pros:

Clean

Cons:

It was great

2026-07-09 • via Nuitee
L
Lucas • solo_traveller • us
10
Good value, would return
Pros:

The location was good, considering we had a lot to do on the west side. The hotel and room were clean, and considering how expensive hotels have become, this felt like a deal

Cons:

No issues

2026-06-28 • via Nuitee
P
Paige • family_with_children • us
8
2026-06-27 • via Nuitee
J
Jennifer • solo_traveller • us
9
Pros:

Katherine, at the front desk was amazing. The bed was comfy, breakfast was good, wasn't loud

Cons:

The remote for the TV didn't work. The curtains on the windows don't close all the way...yes there is a pull shade, but it doesn't make the room dark enough. The coffee pot being in the bathroom is unsanitary to me

2026-06-24 • via Nuitee
M
Magdalena • family_with_children • us
10
Couldn’t have picked a better place!
Pros:

Breakfast, pool, cleanliness, service, friendly staff

Cons:

The fridge in room could have been colder, felt like it wasn’t on.

2026-06-21 • via Nuitee
R
Rachel • extended_group • us
10
2026-06-21 • via Nuitee
S
Sandy • family_with_children • us
6
It was a decent place to stay for one night.
Pros:

I liked that the room was pretty clean and close to an exit to our vehicle.

Cons:

I thought the location was hidden and wasn't sure where to park and where the front entrance was located. The breakfast was ok but again hidden. The water pressure wasn't good and the shower head was to high to reach to adjust. The room could've used a small microwave.

2026-06-16 • via Nuitee
B
Bellini • family_with_children • us
9
2026-06-08 • via Nuitee
J
Joshua • extended_group • us
10
The room was amazing. Elevator had issues but what elevator doesn’t. Staff at front counter need to work together when m
Pros:

Staff created you right away

Cons:

Pool water was cold.

2026-06-04 • via Nuitee
A
ALAN • couple • us
8
2026-06-04 • via Nuitee
Z
Zalynn • couple • us
5
It was okay I would stay again regardless. :)
Pros:

Food was good , staff was nice , wasn’t too over crowded, didn’t get bothered much

Cons:

Pool was freezing anytime we went into it , one of the elevators were broken and kept getting stuck in it

2026-06-02 • via Nuitee