Comfort Inn & Suites Scarborough-Portland

Hotels
Comfort
6.4 (610 reviews)
329 US Route 1 , Scarborough , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Swimming pool
Private parking
Heated pool
Indoor pool

Review Highlights

Pros:
Good location
Comfortable beds
Cons:
Mold in room
Poor breakfast quality

Categories

Cleanliness
4.54
Several mentions of mold and mildew in the rooms.
Service
7.51
Mixed reviews on staff responsiveness; some positive experiences noted.
Location
8.55
Good location with access to nearby attractions.
Room Quality
6.5
Room issues reported such as size discrepancies and cleanliness.
Amenities
6.53
Amenities were adequate but breakfast quality was poor.
Value for Money
5.99
Perceived as overpriced for the quality received.
Food and Beverage
4.54
Negative feedback on food quality, including moldy breakfast items.
Overall Experience
7.01
Overall mixed experience with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:35

Property Description

Convenient Location and Nearby Attractions
The Comfort Inn & Suites hotel in Scarborough, ME, offers a 100 percent non-smoking environment just five miles from Portland International Jetport. Explore nearby beaches, parks, and attractions like Scarborough Downs racetrack and Spring Point Ledge Lighthouse.

Amenities for Comfort and Convenience
Enjoy free Wi-Fi, an indoor heated pool, and a complimentary breakfast with hot and cold options at this hotel. Business travelers can benefit from services like copy and fax facilities and a public computer with Internet access.

Cozy Guest Rooms and Additional Features
Relax in guest rooms with pillow-top mattresses, flat-screen TVs, and coffee makers. Upgrade to rooms with microwaves, refrigerators, or sofa sleepers for added convenience. The hotel also offers laundry facilities, a picnic area, and is pet-friendly.

Book your stay at Comfort Inn & Suites for a relaxing and convenient experience in Scarborough, ME.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.4
Based on 610 reviews
Cleanliness: 4.54
Service: 7.51
Location: 8.55
Room Quality: 6.5
Amenities: 6.53
Value for Money: 5.99
Food and Beverage: 4.54
Overall Experience: 7.01
K
kennethcD8869SJ Family Rock Hill, South Carolina
6
Average, maybe
Pros:

Well, nothing really but average at best. Had to ask for towels, since only two were supplied in the room even though we checked in as a party of four. No problem, but the staff seemed inconvenienced and the towels were not even dry? Nothing special about the room, but not sure it was truly clean either. The striker plate on the door was loose yet I could make it work, but still. It was a hot day when we arrived and the seemly small elevator reminded you of that. The breakfast was fine, but the oversized closet used for the seating area is entirely to small. Our party of four had to go in shifts to use a table for two. At best the staff seem disinterested in being there.

2026-07-24 via Tripadvisor
L
Lisa solo_traveller us
8
I would return and recommend to friends. Would have visited the beach but it rained Saturday.
Pros:

My room was fine - bed was comfortable and clean.
Breakfast was fair...could use more warmth and inviting set up. Seemed a bit sterile. You should have a staff person greeting a good morning or something....

Cons:

Little more attention to the tables outside the pool area making a bit more inviting. Maybe add a couple of corn hole games or something...little things can go a long way.

2026-07-23 via Nuitee
W
Wendy family_with_children ca
9
Great experience
2026-07-22 via Nuitee
S
Sidney couple us
6
2026-07-22 via Nuitee
T
tievencannon Business Mechanicsburg, Pennsylvania
4
5 day mistake.
Pros:

The absolute Worst staff I've encountered. The "breakfast" was awful. Will never stay or recommend this location.

2026-07-20 via Tripadvisor
L
Lisa solo_traveller us
3
Pros:

Bed was comfortable

Cons:

Bathroom floor sticky....no breakfast staff...floors throughout hotel needed vacuuming ....never saw a chamber maid...garbage outside was over flowing...elevator needed vacuuming...when someone went to ring the bell to tell them there was no more juices at breakfast they were told "I'll make a note of that" ....ppl we met said they're mattress looked like it was burned around the edges..... maybe to burn bedbugs? Don't know! But we will not be staying there again!

2026-07-20 via Nuitee
D
Dolly solo_traveller us
9
2026-07-20 via Nuitee
I
Isabella family_with_children us
7
It was a good place to stay one night without expectations.
Pros:

It was comfortable for one night. The room fit three adults and an infant. The pool access was great and everything seemed clean.

Cons:

The breakfast was disappointing, there weren’t many options and most of it tasted bad or was over cooked from sitting in steamers all morning. The shower bottom didn’t have a mat which made it slippery when taking a shower. My older grandmother really struggled with that.

2026-07-19 via Nuitee
L
Lindsay couple us
5
I did the job for a one night stay. But I unfortunately probably won’t be going back.
Pros:

A short drive to the wedding venue. Conveniently located and only required about a 10 minute drive to all the shops, stores and food.

Cons:

I wasn’t a fan of how my room key was not working half the time to get in and when I tried to call the front desk, it took them almost 10 minutes just to walk over. The guy behind the desk looked like he had just woken up like I had disturbed him from a nap. The shower curtain in the bathroom barely covered the tub, so whenever I took a shower, the entire bathroom was completely soaked. It smelled faintly of cat pee in my room, but it was very clean which was confusing.

2026-07-14 via Nuitee
M
Murray couple us
2
Pros:

The bed was very comfortable

Cons:

The rum was dirty. There was no shampoo only 2 conditioners. Breakfast was not edible.

2026-07-13 via Nuitee
R
Robin family_with_children us
8
Awesome
Pros:

Location for the beach

2026-07-12 via Nuitee
H
Haley family_with_children us
4
Cons:

Our bathroom was dirty, the door would close properly and the pool was dirty.

2026-07-12 via Nuitee
C
christinamW6436ZY Family
2
Sketchy
Pros:

Stayed 4th of July weekend. Rooms are cheap for a reason. Outside and lobby was clean. Rooms are different story. Don’t think the sheets were change out from previous guest since there was a big stain on the sheet which we didn’t see til day of check out. Shower curtain rod was falling so you couldn’t even shut the curtain (probably so they can watch you from in back of bathroom mirror)….. never anyone at front desk…. Because they are watching cameras from the back office to the rooms. Breakfast was disgusting. They are not welcoming at all.

2026-07-05 via Tripadvisor
P
Parent solo_traveller ca
7
2026-07-05 via Nuitee
S
Scott couple us
10
2026-06-29 via Nuitee
R
Rydle solo_traveller us
8
2026-06-26 via Nuitee
K
Karen couple us
4
Will not be back.
Pros:

Location

Cons:

Customer service non existent. Almost everything had run out for breakfast. Delivery boxes were stacked in the middle of aisle. Opened a couple so could have something to eat. No one was working the breakfast.
Hardly ever anyone at the front desk except in the evenings when ?friends? hung out with the manager.

2026-06-25 via Nuitee
D
D6263RUtomp Family
2
STAY AWAY!!!
Pros:

STAY FAR FAR AWAY! We booked two rooms (through Priceline) for our extended family and when we arrived the lobby smelled terribly of chemicals, the rest of the hotel smelled very strongly of cigarette smoke, and the bedding where my children were to sleep was filthy and stained. We immediately gathered our things and went down to the lobby to bring this to the attention of the front desk and request a refund. The employee told me it was ”wasn’t his problem” and to take it up with Priceline for a refund. We left the hotel and spoke with Priceline who called the manager of the hotel to request the refund who told Priceline that we need to “prove it” and that they wouldn’t be allowing a refund. I’ve spent hours on the phone with Priceline and Choice Hotels consumer affairs with no resolution. Stay far far away from this hotel and from Comfort Inns and Priceline.

2026-06-24 via Tripadvisor
P
Paula solo_traveller us
10
Pros:

Very clean nice rooms

Cons:

Breakfast was ok. Could have been a few more options.

2026-06-23 via Nuitee
F
Franklin solo_traveller us
9
2026-06-22 via Nuitee