Steigenberger Hotel Herrenhof

Hotels
•
Steigenberger Hotels & Resorts
9 (6400 reviews)
Herrengasse 10 , Vienna , at

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Variety in breakfast
Cons:
Cleanliness could improve
Staff at reception not helpful
Some amenities were lacking

Categories

Cleanliness
8.39
Some guests noted that the rooms were clean, but others felt they should be better considering the hotel's rating.
Service
9.36
Staff were described as friendly and helpful, providing excellent service overall.
Location
9.9
Many reviews mentioned the hotel’s excellent central location, making it easy to access attractions.
Room Quality
8.35
The rooms were generally comfortable but were criticized for lacking warmth and being somewhat clinical.
Amenities
8.88
Facilities like breakfast were praised for their variety and quality.
Value for Money
8.84
Guests felt the hotel provided good value but noted some areas could improve for the price.
Food and Beverage
8.89
Breakfast received positive feedback, while some found the food options satisfactory.
Overall Experience
9.36
Overall, guests enjoyed their stay and had a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:44

Property Description

Luxurious Accommodation
Experience the charm of Viennese history at Steigenberger Hotel Herrenhof. Dating back to 1913, this elegant hotel offers spacious, air-conditioned rooms uniquely decorated by Viennese studio Einwaller. From Baroque to Art Déco, each room is a blend of modern comfort and historic flair.

Relaxation and Wellness
Indulge in a pampering spa experience at the 250 m² spa area spanning 2 floors, complete with 2 saunas. Unwind in an elegant and tranquil ambiance that promises rejuvenation. Additionally, stay active at the on-site fitness centre for a well-rounded wellness retreat.

Prime Location
Immerse yourself in Vienna's rich heritage as the hotel sits in the heart of the UNESCO World Cultural Heritage Site. Explore luxury shopping at Kohlmarkt and Graben, or marvel at the iconic St. Stephen's Cathedral, all just a short walk away. With the Hofburg Congress and Event Centre nearby, convenience meets luxury at Steigenberger Hotel Herrenhof. Book now for an unforgettable stay!

Important information:

If you used a credit card for booking, this credit card needs to be presented upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 45 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for € 55 per person per night when using an existing bed.
    Children from 6 years old to 15 years old stay for € 55 per person per night when using an available extra bed.
    People 16 years old and over stay for € 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 6400 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.9
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
C
Christoph • couple • ch
9
2026-05-23 • via Nuitee
N
Nader • couple • eg
9
2026-05-23 • via Nuitee
H
Harald • solo_traveller • at
9
2026-05-23 • via Nuitee
H
Hillevi • solo_traveller • se
9
Lyxigt och centralt hotell
Pros:

Ett rymligt rum och vackert inrett med två bekväma fåtöljer Fint, stort och ändamålsenligt badrum med sköna handdukar Speciell bonus att ett stort antal kylda drycker i minibaren ingår i rumspriset. Frukosten är riklig och varierad. Läget på hotellet mitt i centrum alldeles bredvid U-bahn-stationen Herrengasse är utmärkt. Från station Herrengasse kan man åka direkt till station Landstrasse där CAT stationen finns och därifrån kan man ta tåget direkt till flygplatsen. Mycket smidigt!

Cons:

Alla duschblandare verkar vara olika konstruerade och "som vanligt" behövdes en del klurande för att förstås hur denna fungerade. När man väl kom på det, fungerade regn-duschen bra, men vattentrycket i hand-duschen kunde varit bättre. Dock en småsak i det stora hela.

2026-05-22 • via Nuitee
A
Andrea • solo_traveller • at
10
2026-05-22 • via Nuitee
E
EVELYNE • solo_traveller • be
9
Beau séjour dans la capitale viennoise
Pros:

Proximité du centre et du métro U3

2026-05-22 • via Nuitee
A
Alejandra • couple • pe
7
Pros:

La ubicación y el desayuno

Cons:

El colchón estaba inclinado hacia los lados

2026-05-21 • via Nuitee
V
VAP • family_with_children • fr
10
Hôtel très bien situe, très confortable
Pros:

À 5 min à pied du palais Hofburg et de l’hyper centre ville, le métro est juste à côté
Petit déjeuner copieux
Chambres très confortables et literie très confortable
Par contre on m’a fait signer chaque jour une facture pour 2 petits déjeuners alors qu’ils étaient inclus dans la chambre et malgré mes demandes auprès de la réception

Cons:

Le fait qu’on m’a fait signer chaque jour une facture pour 2 petits déjeuners alors qu’ils étaient inclus dans la chambre et malgré mes demandes auprès de la réception

2026-05-21 • via Nuitee
P
Patrick • couple • be
9
2026-05-20 • via Nuitee
S
Serhii • couple • pl
10
Pros:

Bardzo polecam!

2026-05-20 • via Nuitee
A
Aldona • couple • pl
1
opłata za pobyt została pobrana dwukrotnie, po 5 dniach nadal środki nie zostały zwrócone,
2026-05-20 • via Nuitee
Y
Yacob Lifshitz • solo_traveller • il
10
Pros:

מיקום.חניה.ארולת בוקר הכל ברמה 10

Cons:

אין

2026-05-19 • via Nuitee
Özge • couple • tr
10
2026-05-19 • via Nuitee
M
MYKOLA • solo_traveller • ua
9
2026-05-19 • via Nuitee
M
MICHEL • couple • be
9
2026-05-18 • via Nuitee
T
Talia • solo_traveller • il
9
Pros:

The hotel's location is perfect, the room was spacious and comfortable, and breakfast buffet was very rich.

Cons:

Nothing

2026-05-18 • via Nuitee
M
Michaela • couple • de
10
Super Lage, sehr zuvorkommendes Personal, freundlich. Hier kommt man gerne erneut vorbei.
Pros:

Sehr teuer, aber auch sehr gut

Cons:

Roomservice sehr teuer (Aufschlag) und kein kostenloses Wasser wenn man Weinflaschen bestellt.

2026-05-18 • via Nuitee
S
Stefan G. • solo_traveller • ch
9
2026-05-18 • via Nuitee
A
Alie • solo_traveller • nl
9
2026-05-18 • via Nuitee
I
Irina • family_with_children • ee
10
2026-05-18 • via Nuitee