Steigenberger Hotel Herrenhof

Hotels
Steigenberger Hotels & Resorts
9 (6562 reviews)
Herrengasse 10 , Vienna , at

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Variety in breakfast
Cons:
Cleanliness could improve
Staff at reception not helpful
Some amenities were lacking

Categories

Cleanliness
8.39
Some guests noted that the rooms were clean, but others felt they should be better considering the hotel's rating.
Service
9.36
Staff were described as friendly and helpful, providing excellent service overall.
Location
9.9
Many reviews mentioned the hotel’s excellent central location, making it easy to access attractions.
Room Quality
8.35
The rooms were generally comfortable but were criticized for lacking warmth and being somewhat clinical.
Amenities
8.88
Facilities like breakfast were praised for their variety and quality.
Value for Money
8.84
Guests felt the hotel provided good value but noted some areas could improve for the price.
Food and Beverage
8.89
Breakfast received positive feedback, while some found the food options satisfactory.
Overall Experience
9.36
Overall, guests enjoyed their stay and had a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:44

Property Description

Luxurious Accommodation
Experience the charm of Viennese history at Steigenberger Hotel Herrenhof. Dating back to 1913, this elegant hotel offers spacious, air-conditioned rooms uniquely decorated by Viennese studio Einwaller. From Baroque to Art Déco, each room is a blend of modern comfort and historic flair.

Relaxation and Wellness
Indulge in a pampering spa experience at the 250 m² spa area spanning 2 floors, complete with 2 saunas. Unwind in an elegant and tranquil ambiance that promises rejuvenation. Additionally, stay active at the on-site fitness centre for a well-rounded wellness retreat.

Prime Location
Immerse yourself in Vienna's rich heritage as the hotel sits in the heart of the UNESCO World Cultural Heritage Site. Explore luxury shopping at Kohlmarkt and Graben, or marvel at the iconic St. Stephen's Cathedral, all just a short walk away. With the Hofburg Congress and Event Centre nearby, convenience meets luxury at Steigenberger Hotel Herrenhof. Book now for an unforgettable stay!

Important information:

If you used a credit card for booking, this credit card needs to be presented upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 45 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for € 55 per person per night when using an existing bed.
    Children from 6 years old to 15 years old stay for € 55 per person per night when using an available extra bed.
    People 16 years old and over stay for € 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 6562 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.9
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
P
Petra solo_traveller de
10
2026-07-04 via Nuitee
S
Salem couple kw
10
2026-07-04 via Nuitee
K
K. solo_traveller be
9
2026-07-04 via Nuitee
O
Oleksandr couple ua
9
2026-07-04 via Nuitee
A
ABDOLLAH extended_group ae
10
I highly recommend
Pros:

Amazing hotel and stuff

Cons:

Location and hotel quality

2026-07-04 via Nuitee
P
Paolo couple ch
9
2026-07-04 via Nuitee
F
Feuerstein couple at
9
2026-07-03 via Nuitee
I
Inga couple il
10
2026-07-03 via Nuitee
A
Andrea solo_traveller at
7
Pros:

Lage Zimmer ok, Frühstück ok

Cons:

sauberkeit im Badezimmer - viele lange, schwarze Haare am Boden - können nicht von mir sein

2026-07-03 via Nuitee
A
aliye selen couple tr
10
2026-07-03 via Nuitee
N
Nargiz couple az
10
2026-07-03 via Nuitee
U
Ulrica couple se
10
2026-07-03 via Nuitee
T
Thomas couple de
8
Hotel passt perfekt für einen Städtetrip in Wien.
Pros:

Lage perfekt im Zentrum von Wien.

Cons:

Überteuerte Preise für Frühstück (37€ pro Person) und Parkplatz (fast 50€ pro Nacht).

2026-07-02 via Nuitee
M
matteo couple ch
10
2026-07-01 via Nuitee
R
Ruby couple us
10
Perfect location for our first time in Vienna.
Pros:

Lovely hotel in the heart of Vienna. We had the best Vienna eggs Benedict for breakfast! We were only here for 2 nights before our train to Prague but I would recommend this hotel.

2026-07-01 via Nuitee
G
Gil extended_group il
10
Great hotel just in the heart of Vienna
Pros:

Location cleaning staff

Cons:

Nothing

2026-06-30 via Nuitee
A
Anne-Marie couple lu
9
2026-06-30 via Nuitee
A
Angelika couple de
10
2026-06-30 via Nuitee
D
Desko couple rs
10
2026-06-29 via Nuitee
N
Nafisa Yusuf solo_traveller ng
6
Wonderful staff, comfortable stay with lots of room for improvement.
Pros:

The staff are a delight. The rooms are nice and spacious. The location is very central.

Cons:

The interior décor and furnishings are outdated and no longer reflect the standard expected of a luxury hotel. A thoughtful renovation would significantly enhance the guest experience.

2026-06-29 via Nuitee