Steigenberger Hotel Herrenhof

Hotels
•
Steigenberger Hotels & Resorts
9 (6786 reviews)
Herrengasse 10 , Vienna , at
+43 1 534040

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Variety in breakfast
Cons:
Cleanliness could improve
Staff at reception not helpful
Some amenities were lacking

Categories

Cleanliness
8.39
Some guests noted that the rooms were clean, but others felt they should be better considering the hotel's rating.
Service
9.36
Staff were described as friendly and helpful, providing excellent service overall.
Location
9.9
Many reviews mentioned the hotel’s excellent central location, making it easy to access attractions.
Room Quality
8.35
The rooms were generally comfortable but were criticized for lacking warmth and being somewhat clinical.
Amenities
8.88
Facilities like breakfast were praised for their variety and quality.
Value for Money
8.84
Guests felt the hotel provided good value but noted some areas could improve for the price.
Food and Beverage
8.89
Breakfast received positive feedback, while some found the food options satisfactory.
Overall Experience
9.36
Overall, guests enjoyed their stay and had a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:44

Property Description

Luxurious Accommodation
Experience the charm of Viennese history at Steigenberger Hotel Herrenhof. Dating back to 1913, this elegant hotel offers spacious, air-conditioned rooms uniquely decorated by Viennese studio Einwaller. From Baroque to Art Déco, each room is a blend of modern comfort and historic flair.

Relaxation and Wellness
Indulge in a pampering spa experience at the 250 m² spa area spanning 2 floors, complete with 2 saunas. Unwind in an elegant and tranquil ambiance that promises rejuvenation. Additionally, stay active at the on-site fitness centre for a well-rounded wellness retreat.

Prime Location
Immerse yourself in Vienna's rich heritage as the hotel sits in the heart of the UNESCO World Cultural Heritage Site. Explore luxury shopping at Kohlmarkt and Graben, or marvel at the iconic St. Stephen's Cathedral, all just a short walk away. With the Hofburg Congress and Event Centre nearby, convenience meets luxury at Steigenberger Hotel Herrenhof. Book now for an unforgettable stay!

Important information:

If you used a credit card for booking, this credit card needs to be presented upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Location

Guest Reviews

9
Based on 6786 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.9
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
Z
Zbigniew • couple • pl
9
Pros:

super lokalizacja pyszne śniadania

Cons:

brak

2026-08-08 • via Nuitee
T
Tarik • couple • us
3
Pros:

Location

Cons:

Staff at reception: rude not honest. We arrived at 2:40pm, they said the room is not ready but if you upgrade for 100euros we can get you a room… I mean wait 20min or pay 100 euros… very hard equation… then I put a preference for a 2 beds room ( I know it is a preference) but the staff didn’t mention anything… at least could have stayed that they cannot accommodate my preference … no communication nothing… I go to the room it is a king … then I come back to reception … the guy is acting like trying to find a room for 20min then he tells me that there is no twin beds room !!!

2026-08-08 • via Nuitee
K
Khalid • couple • sa
9
2026-08-08 • via Nuitee
B
Barak Even Melach • solo_traveller • il
10
Best option for couple
Pros:

The location and the service.

Cons:

Nothing, perfect hotel

2026-08-08 • via Nuitee
T
TODOR • couple • bg
9
2026-08-08 • via Nuitee
I
Iyad • family_with_children • il
9
2026-08-08 • via Nuitee
A
Amir • family_with_children • us
7
Pros:

Location

Cons:

Room size too small

2026-08-08 • via Nuitee
I
isaac • couple • il
10
שהייה מושלמת
Pros:

מלון ברמה גבוהה , ניקיון , מיקום , שירות ,ארוחת הבוקר , אביזרים ונוחות בחדר מעולה.
הכל מושלם

Cons:

אין

2026-08-07 • via Nuitee
I
Igor • solo_traveller • il
10
2026-08-07 • via Nuitee
A
arpacay • solo_traveller • tr
8
2026-08-07 • via Nuitee
K
Kaszás • solo_traveller • hu
9
2026-08-07 • via Nuitee
V
Val • solo_traveller • ua
10
2026-08-07 • via Nuitee
P
Peng • couple • at
9
Will always make a choice here ,when we are in Wien
Pros:

everyting is nice here.

Cons:

Not really.

2026-08-06 • via Nuitee
K
Krasimira • family_with_children • bg
10
2026-08-06 • via Nuitee
K
khalid • couple • sa
9
Pros:

الموقع ، وتعامل الموظفين ، ونظافة الغرفة والممرات والمرافق

Cons:

عدم وجود مواقف للسيارات

2026-08-06 • via Nuitee
A
Anamaria • family_with_children • ro
10
2026-08-06 • via Nuitee
D
Dzianis • couple • by
10
Pros:

Местоположение шикарное, парковка, вкуснейший завтрак.

Cons:

Не самые удобные подушки.

2026-08-05 • via Nuitee
A
Artur • couple • pt
10
2026-08-05 • via Nuitee
T
TINGLI • couple • cn
5
Pros:

最不满意的是床垫往两边塌陷，晚上睡在床上感觉就要从床中间往边上掉下来
另外有一次保洁把我们家的睡衣随意的丢在座椅上，没有像其他时候一样叠好放床上

2026-08-05 • via Nuitee
I
Iandra Maria • couple • es
10
2026-08-05 • via Nuitee