Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Excellent food
Cons:
Parking fees were not mentioned at booking
Noisy windows

Categories

Cleanliness
9.44
Impeccable cleanliness noted in reviews.
Service
9.91
Staff was consistently described as friendly and helpful.
Location
9.85
Excellent location in the heart of Nişantaşı.
Room Quality
9.4
Rooms are spacious and comfortable.
Amenities
8.93
Spa and room service praised but limited details given.
Value for Money
8.39
Booking directly noted to be cheaper; value perception affected.
Food and Beverage
9.44
Room service highly praised, likened to fine dining.
Overall Experience
9.81
Overall stay was noted as perfect and unforgettable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:46

Property Description

Luxury in the Heart of Nisantasi
Experience the epitome of luxury at Park Hyatt Istanbul - Maçka Palas. The hotel seamlessly blends historic Art Deco architecture with modern design, offering spacious rooms with city views and deluxe bathrooms.

The Lounge Experience
Indulge in a culinary journey at The Lounge, where you can enjoy a relaxing breakfast, all-day dining, light meals, fine snacks, afternoon tea, and a selection of premium spirits in an elegant yet informal setting.

Retail Therapy and Dining Delights
Explore the upscale Nisantasi district with its proximity to luxury shopping destinations like City's Nisantasi Shopping Mall and Zorlu Center. After shopping, dine at trendy bars and restaurants within walking distance of the hotel.

Book now to elevate your stay at Park Hyatt Istanbul and create unforgettable memories in this vibrant city.

Important information:

Please note that extra bed does not include breakfast service. It is an additional charge.

Guests are kindly requested to show the credit card used for reservation upon check-in.

Please note that guests on the half-board rate can choose between having lunch or dinner at the property. Guests should inform the property of their preference for lunch or dinner before arrival. Please contact the property for further information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Location

Property Video

Guest Reviews

9.4
Based on 672 reviews
Cleanliness: 9.44
Service: 9.91
Location: 9.85
Room Quality: 9.4
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 9.44
Overall Experience: 9.81
N
Nicola • family_with_children • gb
10
Pros:

We never normally write reviews, but this hotel was outstanding (and we regularly travel). From the moment we arrived to the moment we left, we were welcomed with fantastic hospitality. We loved our room and the finishing touches that made our daughter so happy. We only stayed for one night this time, but we will be sure to come back for a longer visit next time!

2026-09-16 • via Nuitee
M
Magdalena G • solo_traveller • us
9
Wonderful Hotel
Pros:

Park Hart is a smallish, very nice hotel, in a gorgeous neighborhood, away from the noise, the crowds and thw mad traffic of the city.
The area resembles parts of Paris, with its charming cafes and up beat atmosphere, without being loud, though. Strolling through it is a pleasure.
The advantage of staying in this hotel is, on one hand, the beautiful, exclusive, elegant and quiet neighborhood, on the other hand, it is only 15-20 minute walk down the hill through the lovely park, that leads right on the banks of the Bosforous, ferry piers and bus/tram important connections to the old city!

The Hotel has some great restaurants as well.
Personnel in PHyatt is more than obliging, ready to go out of their way to please clients.
The breakfast is delicious, varried, super fresh.
....

Cons:

We cant say anything negative.

2026-09-15 • via Nuitee
L
Lubov • solo_traveller • ch
10
Feeling at ease and very well taken care of
Pros:

Very helpful and super friendly stuff. Amazing location & great food. Rooms big and spacious. Felt very well taken care of at all times. Stuff is very friendly, caring and helpful!

Cons:

Nothing

2026-09-14 • via Nuitee
L
Lubov • extended_group • ch
10
Perfect location meets excellent hospitality & food - feels like home
Pros:

Great location, super friendly and helpful stuff - amazing food! Felt very well taken care of.

Cons:

Nothing

2026-09-14 • via Nuitee
K
Khalil • solo_traveller • qa
9
2026-09-11 • via Nuitee
A
Aida • family_with_children • ru
10
2026-08-23 • via Nuitee
M
milena • couple • it
10
Tutto perfetto
Pros:

Tutto

2026-08-22 • via Nuitee
M
Mar Yam • couple • us
7
Pros:

Clean and amazing staff

Cons:

Breakfast is really limited and nothing for the price to pay for the room

2026-08-16 • via Nuitee
K
Karolina • couple • hu
10
2026-08-16 • via Nuitee
E
Eduard • couple • kz
10
2026-08-14 • via Nuitee
Y
Y00074 • NONE • Los Angeles, California
6
Istanbul
Pros:

The hotel itself is beautiful, but unfortunately, my stay left me feeling that something was missing. From check-in to breakfast and other interactions throughout our stay, the overall experience was consistently below my expectations.
The staff should have been more attentive and willing to assist. I was not impressed with the service when we checked in, and unfortunately, the breakfast experience the following morning was also far below my expectations.
When we arrived for breakfast, we were told that the restaurant was full because of a large group. The restaurant staff appeared overwhelmed by the crowd, and no one made any effort to assist us or find a solution. I eventually went to the front desk and explained that I am a Globalist and was hoping to have breakfast before leaving the hotel for a full day of activities. The front desk staff went into the restaurant and spoke with the restaurant team, and they eventually found a table for us.
However, it was clear that the staff were not adequately prepared to handle a large crowd. Our orders took almost an hour to arrive. While waiting, we went to the self-service buffet area, only to find that there were no plates available. I had to ask the staff multiple times before plates were brought out. Many of the buffet items were also depleted, and they were not replenished in a timely manner.
Most of the staff we encountered did not seem to enjoy their work. There were very few smiles, and the service often felt inattentive and lacking in genuine willingness to help. I don’t want to take it personally, but this made us feel less welcomed as guests.
Even at the pool, the service was disappointing. When I went to the pool with the kids, there were no towels available. I had to go back to the front desk and ask them to have someone bring towels to the pool. It took quite some time, and we ended up waiting at the poolside shivering while we waited for the towels. It was certainly not the kind of experience I expected from this level of hotel.
Overall, while the hotel itself is beautiful, we encountered too many instances of subpar service during our stay. The property has a lot of potential, but the service did not live up to the standard I expected. I’m not sure whether I would choose to stay here again when I return to Istanbul.

2026-08-13 • via Tripadvisor
A
Akhmetzhanova • couple • kz
10
Pros:

I was really happy to choose Park Hyatt. Rooms are clean and bright, really nice decorated. Staff guys are sooo kind, respectful and friendly, reception guys, concierge, breakfast staff - amazing people. Definitely will come back!

2026-08-12 • via Nuitee
Z
Zayed • family_with_children • ye
8
2026-08-12 • via Nuitee
7
726aislingg • Family
10
Amazing experience
Pros:

Incredible experience staying at The Park Hyatt. Everyone that works at the hotel provided us impeccable customer service. They are incredibly kid friendly and accommodating towards families. The food was extremely high quality. Great rooftop pool that was always kept clean and well serviced. Great walking location in the city

2026-08-10 • via Tripadvisor
T
Tsvetozar • couple • bg
9
2026-08-10 • via Nuitee
V
Voyager05585579918 • Solo travel
2
Laurie K. mangaer is also extremly rude
Pros:

swimming pool is tiny and dirty
not managed
only 1 restuarnat which serve breakast and lunch dinner at the same spot
and qualtiy is not good

staff is not trained , and not friendly
overall 3 star hotel quality with 5 star price

Laurie K. mangaer is also extremly rude

2026-08-07 • via Tripadvisor
N
NICOLAS • couple • fr
10
Pros:

Magnifique

2026-08-07 • via Nuitee
A
Abcolnago • solo_traveller • it
10
2026-08-07 • via Nuitee
J
JAWDAT • solo_traveller • ae
9
2026-08-06 • via Nuitee
E
edipruhi_olcucu • Family
10
Great Service
Pros:

Was an exceptional experience service!!! One of the best hotel I have ever stayed. I have stayed in many Hyatt Hotel’s Park Hyatt İstanbul was memorable for me. Thank you for the the all team making my experience unforgettable!!!! See you soon :)

2026-07-31 • via Tripadvisor