Crowne Plaza Venice East by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.4 (2457 reviews)
V.le della Resistenza 18/20 , Quarto dʼAltino , it
+39 0422 703811

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Limited food choices

Categories

Cleanliness
7.73
Several mentions of cleanliness but some issues noted with maintenance.
Service
9.2
Repeated positive mentions of staff friendliness and helpfulness.
Location
9.24
Strong praise for location being close to train station and convenient for visiting Venice.
Room Quality
8.19
Positive feedback on spaciousness but noted issues with some room fixtures.
Amenities
8.22
Decent amenities but mentioned need for improvement in some areas.
Value for Money
8.18
Overall value matched expectations, but some felt a bit expensive.
Food and Beverage
7.73
Mixed reviews on food choices, with some complaints about limitations.
Overall Experience
8.7
Overall, a good experience with multiple positive mentions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 13:42

Property Description

Convenient Location
Located just opposite Quarto d’Altino Train Station with direct links to Venice, Crowne Plaza Venice East offers a seamless travel experience for guests looking to explore the beautiful city.

Luxurious Amenities
Indulge in the 4-star deluxe experience with free WiFi, bike rental, gym, and sauna access. The air-conditioned rooms with tea/coffee maker and satellite TV provide the perfect blend of comfort and entertainment.

Exceptional Services
Enjoy Veneto cuisine at the on-site restaurant with a vast wine selection. Take advantage of the free shuttle service to/from Venice Marco Polo Airport, ensuring a stress-free journey. Reserve your spot early to secure a seat on our limited shuttle service.

Important information:

If you book the rate with dinner included, the meal is included for adults only and consists of three courses (drinks not included).
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VCE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 2457 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.7
P
pierpaolo • family_with_children • it
10
Pros:

Parcheggio sempre disponibile
Camera Suite ampia.
Bagno pulito e dotato di tutti i confort, la presenza di vasca e doccia idromassaggio e di doppio lavandino sono stati molto utili per la mia famiglia.
Ristorante adeguato, personale eccellente e cibo internazionale di buona qualità, ottimo rapporto qualità prezzo.
Personale di sala cordiale ed attento alle esigenze degli ospiti

Cons:

Personale alla Reception meno empatico ed accogliente rispetto al personale della Sala colazione e del Ristorante. Comunque sono molto professionali e certamente efficaci, quindi questa rimane solo una mia personale sensazione.

2026-07-25 • via Nuitee
H
Haisong Cai • solo_traveller • us
5
The hotel needs some serious updates
Pros:

The restaurant was decent.

Cons:

Elevator doors won't stop for people walking in the elevator. The shower water wasn't hot, the room smelled.

2026-07-25 • via Nuitee
F
Fred • couple • de
8
Solides Hotel für Venedigaufenthalt
Pros:

Wir sind vom Hotel aus jeden Tag mit dem Zug nach Venedig gefahren. Die Lage neben dem Bahnhof ist perfekt. Die Zimmer sind gut isoliert, so dass nichts von den eher selten fahrenden Zügen zu hören war. Parken des Autos ist kostenlos, was ein Riesenplus ist.

2026-07-24 • via Nuitee
T
Tanja • couple • de
8
Alles in Ordnung
Pros:

Die Unterkunft liegt unmittelbar an einem Bahnhof. Die Zimmer waren geräumig und alles war sehr sauber. Das Personal ist freundlich und zuvorkommend.

Cons:

Wer es ruhig mag, sollte das Hotel meiden. Mein Zimmer war auf der Bahnhofseite und das war trotz geschlossener Fenster doch relativ laut. Die Ausstattung der Zimmer ist altbacken, es gab lediglich zwei deutsche TV Sender und die Steckdose am Bett befindet sich mittig der Matratze. Kleinigkeiten, die meinen Aufenthalt nicht großartig beeinträchtigt haben, aber zumindest erwähnt werden sollten.

2026-07-22 • via Nuitee
L
Lamonica N. • solo_traveller • us
4
Pizza I purchased from the bar was burnt.
Pros:

The bed was comfortable because my goal for 2 days was to rest. Out of nowhere I hear this loud noise, not knowing what it was I recorded it on my phone and ask to front desk if they knew what it might be. The trainee I spoke with listened and offered to move me to another room. At that moment the dark haired girl who was there when I checked in offered that it might be the air conditioner. She nicely informed me that she would take care of it. She did not, she turned the air conditioner off and didn’t allow me to know, that was her solution. About 2 hours later the room was so hot and stuffy at the point I didn’t complain for fear of what else she might do, to someone visiting from outside of Italy. This was a traumatic ending to my 2 week visiting to Italy. I will not be visiting this establishment ever again.

Cons:

The bed was the highlight!

2026-07-21 • via Nuitee
D
Danielle • couple • nz
6
The value for money was okay.
Pros:

Very nice staff.

Cons:

The bathroom had mould around the bath and everything was a bit outdated. The bed was a bit soft

2026-07-21 • via Nuitee
S
Sharleen • couple • ie
5
2026-07-20 • via Nuitee
R
Robinson • couple • us
5
Again, the staff, restaurant and location are amazing. Hotel needs to makes repairs.d
Pros:

We stayed there three years ago. It was absolutely amazing. The location is fabulous. The staff is fabulous. Breakfast is perfect. When we got there, the floor smelled really foul so they had to move us and they moved us into a room and the safe was broken and the air-conditioning was humming making a terrible noise so we had to close the bathroom door so they need to do some.

Cons:

The hotel needs to spend some money on repairs

2026-07-20 • via Nuitee
D
Didi • solo_traveller • il
10
לילה לפני טיסה
Pros:

מלון מצוין. יש חניה מסביב

Cons:

קצת רחוק מהעיר. אבל מאחורי תחנת הרכבת וקרוב לשדה תעופה

2026-07-19 • via Nuitee
G
Greg • solo_traveller • us
10
2026-07-19 • via Nuitee
S
Sofie Demeyere • family_with_children • be
9
2026-07-17 • via Nuitee
J
Julie • solo_traveller • tw
8
Pros:

Close to the airport with a good shuttle

2026-07-17 • via Nuitee
S
Silva • solo_traveller • it
10
Ottimo per partenza aeroporto
Pros:

Pulizia.servizi. Ristorante. Servizio navetta.

2026-07-17 • via Nuitee
L
Laurentiu • couple • ro
8
2026-07-15 • via Nuitee
L
Lise • family_with_children • se
7
Pros:

Perfect location for taking the train into venice, train station just a 2 min walk from hotel where it’s easy to park

Cons:

Carpets…

2026-07-14 • via Nuitee
G
Garry • solo_traveller • au
6
Pros:

Breakfast good

Cons:

20min away from airport, free shuttle didn't arrive and no notification it was not coming. Left stranded. They eventually paid 45 euro taxi fare

2026-07-14 • via Nuitee
R
RAYMOND • solo_traveller • it
7
Pros:

La posizione

2026-07-13 • via Nuitee
S
Serkan • extended_group • tr
9
Çok iyi
Pros:

Otel sessiz sakin bir bölgede. Araç park yeri hem açık hem kapalı mevcut. Kapalı park yerinde Tesla marka AC type2 şarj istasyonu mevcut. Kahvaltısı fazlasıyla yeterli biten ürünler sürekli yenileniyor. 4 kişilik oda genişliği yeterli ve yataklar rahat Çift kişilik King Size yatak mevcut. Banyo kısmı geniş ve ferah. Tren istasyonu hemen otelin arkasında ve Venedik için ulaşım tek tren ile sağlanıyor.

Cons:

Tesisin çevresinde market veya benzeri yerler yok gibi.

2026-07-11 • via Nuitee
E
Elissa • couple • ca
7
Quick overnight stay with a car
Pros:

Conveniently located in front of the train station with easy access to Venice. Especially good if you have a car as they have free parking on site. Short drive to Marco Polo airport.

Cons:

Rooms are dated and bathroom was very old. Hairdryer is not updated. Bed was comfortable however.

2026-07-11 • via Nuitee
J
Jose • solo_traveller • es
8
Pros:

Camas cómodas y habitación muy limpia.

Cons:

Reservamos este hotel porque ofrecía transfer gratuito al aeropuerto, pero nuestro vuelo llegó por la noche (00:20) y no nos recogieron, nos dijeron que cogiesemos un taxi que por 50 euros nos hizo el servicio.

2026-07-11 • via Nuitee