Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG

Hotels
•
Holiday Inn Express
8.2 (1084 reviews)
2300 12th Street Northwest , Albuquerque , US
+1 505-842-5000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location near food, shopping and sights
Friendly, helpful staff
Comfortable beds and spacious rooms
Excellent breakfast (varied, healthy options)
Affordable / good value
Gated, monitored parking
Cons:
Pool frequently closed or under repair
Elevator and other facilities often broken
Hallway/elevator carpets and smells noted
Occasional cigarette smell or noisy rooms
Isolated but serious hygiene incidents reported (hair, stains)
Uncomfortable fold-out bed and some outdated decor
Inconsistent breakfast availability some mornings

Categories

Cleanliness
7.2
Mixed cleanliness reports: many guests praised clean rooms, but multiple reviews mention dirty hallways/elevator carpets, strong smells, and isolated but serious hygiene incidents (hair, stains).
Service
9.5
Service is frequently highlighted as a strength: staff described as friendly, accommodating and helpful in many reviews, though a few guests reported poor or unfriendly interactions.
Location
9
Location is a clear positive across reviews: close to food, shopping and sights, easy access and convenient for many guests.
Room Quality
8
Rooms are often described as spacious and comfortable with good beds, but some guests noted outdated decor, an uncomfortable fold-out bed, and occasional cigarette smell or noise depending on room placement.
Amenities
6
Amenities are a notable weakness: frequent reports of the pool being closed/broken, elevators out of order, and other facility failures (ice machine), despite occasional positive notes about pool/hot tub when operational.
Value for Money
8.4
Generally seen as budget-friendly and good value by many guests, though a few felt the property was plain for the price.
Food and Beverage
9.2
Breakfast is repeatedly praised (described as excellent and varied), though a few mentions of inconsistent availability on some mornings.
Overall Experience
8.3
Overall stays are positive for most guests due to location, service and breakfast, but inconsistent amenities and some cleanliness/maintenance issues temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Convenient Location
Situated just off Interstate 40, Holiday Inn Express & Suites Albuquerque Historic Old Town offers easy access to the city's attractions and is only 7 miles from Albuquerque International Sunport.

Modern Amenities
Each spacious room is equipped with a flat-screen cable TV, microwave, and refrigerator. Guests can enjoy free Wi-Fi, a daily continental breakfast, and stunning views of the Sandia Mountains from select rooms.

Fitness and Business Facilities
The hotel features a 24-hour reception, fitness center with top-of-the-line equipment, and a business center for all your work needs. Whether you're here for leisure or business, we have you covered.

Book your stay at Holiday Inn Express & Suites Albuquerque Historic Old Town for a comfortable and convenient experience.

Important information:

Pets allowed in rooms marked 'pet friendly' with a $50 per night pet fee addedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 1084 reviews
Cleanliness: 7.2
Service: 9.5
Location: 9
Room Quality: 8
Amenities: 6
Value for Money: 8.4
Food and Beverage: 9.2
Overall Experience: 8.3
R
Rhinda • couple • us
10
Pros:

Close to food and shopping

Cons:

Clean and friendly staff

2026-10-29 • via Nuitee
T
Thompson • couple • us
4
2026-10-28 • via Nuitee
J
jeff • extended_group • ca
8
2026-10-27 • via Nuitee
M
Marnie • couple • us
10
2026-10-26 • via Nuitee
P
Pablo • family_with_children • us
9
2026-10-26 • via Nuitee
A
Alicia • family_with_children • us
9
Pros:

Very spacious room and clean. Staff was very nice and helpful.

2026-10-26 • via Nuitee
P
Patricia • solo_traveller • us
9
2026-10-22 • via Nuitee
A
Aaron • couple • us
10
2026-10-19 • via Nuitee
V
Vlodek • couple • us
8
Very good hotel in a good location
Pros:

General comfort

2026-10-17 • via Nuitee
H
Hortensia • family_with_children • us
9
2026-10-13 • via Nuitee
P
pamela • family_with_children • us
8
Pros:

friendly staff, cleanliness, liked breakfast included

Cons:

no airport shuttle, breakfast some mornings, room decor was somewhat sparce

2026-10-13 • via Nuitee
J
Jessica • couple • us
7
Very plain for the price.
Pros:

Variety options for breakfast

Cons:

Price

2026-10-09 • via Nuitee
E
Eric • solo_traveller • us
5
2026-10-08 • via Nuitee
B
Brian • couple • us
1
Todo mal
Pros:

Nada

Cons:

Nada

2026-10-08 • via Nuitee
J
Joseph • couple • us
10
2026-10-07 • via Nuitee
H
Holly • solo_traveller • us
8
2026-09-19 • via Nuitee
J
jamie • couple • us
6
We will not stay again
Cons:

Elevator was out of order ask for first floor room but it was all sold out,they put us in second floors they didnt offer to deliver our luggage s so we have to carry our own luggage’s upstaires by ourselves using stairs.

2026-09-15 • via Nuitee
R
Rhoda • couple • ie
10
Lovely overnight, breakfast was really excellent
Pros:

Very comfortable bed. Room was huge, easy walk to the sights

Cons:

Nothing

2026-09-14 • via Nuitee
R
Renee • couple • us
2
Not great
Pros:

Check in was easy as the front desk person was super nice

Cons:

Location of room by busy noisy traffic and also room smelled like cigarettes

2026-09-13 • via Nuitee
R
Robert • couple • us
9
2026-09-08 • via Nuitee