Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG

Hotels
•
Holiday Inn Express
9 (1181 reviews)
2300 12th Street Northwest , Albuquerque , us
+15058425000

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Good breakfast
Cons:
Bed bugs
Dirty windows
Hard beds

Categories

Cleanliness
8.25
Several reviews highlight cleanliness positively, with some mentioning issues like dirty windows.
Service
9.45
Front desk staff and room service received positive mentions despite some negative experiences with housekeepers.
Location
9.25
Many reviews praise the hotel's central location and convenience to nearby attractions.
Room Quality
8.75
Most reviews indicate rooms were comfortable, though some mention maintenance issues like door locks.
Amenities
9.05
Reviews indicate good breakfast options and general hotel amenities were satisfactory.
Value for Money
8.75
Overall perceived as a good value, though some mentioned high taxes.
Food and Beverage
9.25
Breakfast and food options received consistently high praise.
Overall Experience
9.25
Overall experiences were positive with several mentions of willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:53

Property Description

Convenient Location
Situated just off Interstate 40, Holiday Inn Express & Suites Albuquerque Historic Old Town offers easy access to the city's attractions and is only 7 miles from Albuquerque International Sunport.

Modern Amenities
Each spacious room is equipped with a flat-screen cable TV, microwave, and refrigerator. Guests can enjoy free Wi-Fi, a daily continental breakfast, and stunning views of the Sandia Mountains from select rooms.

Fitness and Business Facilities
The hotel features a 24-hour reception, fitness center with top-of-the-line equipment, and a business center for all your work needs. Whether you're here for leisure or business, we have you covered.

Book your stay at Holiday Inn Express & Suites Albuquerque Historic Old Town for a comfortable and convenient experience.

Important information:

Pets allowed in rooms marked 'pet friendly' with a $50 per night pet fee addedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1181 reviews
Cleanliness: 8.25
Service: 9.45
Location: 9.25
Room Quality: 8.75
Amenities: 9.05
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
J
Jorge • extended_group • us
10
2026-07-04 • via Nuitee
C
Carissa • solo_traveller • us
8
Staff were accommodating
Pros:

Close to wedding venue

2026-07-02 • via Nuitee
J
Janet • solo_traveller • us
3
Not a place I would stay again, especially with my dog.
Pros:

The hotel seemed relatively clean but was definitely not set up for pets. The breakfast was pretty good.

Cons:

Not set up for pets. One "poop station" on gravel, no grass or dirt area. Most of the patrons seemed to have pets, what a disappointment. Check in was not pleasant, there were 2 people there, one who was helpful, and the other woman was yakking on her private phone and I couldn't hear the receptionist. Then she just sat there and started to fall asleep. Entry to hotel was cramped and not inviting. No luggage carts! Breakfast area was overcrowded and not enough seating.

2026-07-01 • via Nuitee
P
perez vega • family_with_children • us
7
Parking and location is great. I would say everything was okay. Breakfast was okay not the greatest. Rooms were clean. P
Pros:

What I did like about property was the parking and security. Along with rooms were clean. However staff who was working at the time seemed not so attentive.

Cons:

Pool area was completely nasty maintenance was very poor a lot of mold looking patches everywhere along with pool was filthy.

2026-06-29 • via Nuitee
C
Curley • solo_traveller • us
10
Pros:

The room was clean and comfortable beds

Cons:

The pancake machine was out

2026-06-28 • via Nuitee
P
Patsy • solo_traveller • us
10
2026-06-22 • via Nuitee
F
Foster • solo_traveller • us
8
2026-06-22 • via Nuitee
G
Gick • solo_traveller • us
9
2026-06-16 • via Nuitee
M
Melissa • couple • us
10
2026-06-15 • via Nuitee
M
Melody • family_with_children • us
10
Pros:

Clean, staff were awesome, and close to food options.

2026-06-11 • via Nuitee
K
Kelly • solo_traveller • us
9
Traveling and relocating. Hotel was nice and clean and the staff friendly
Pros:

Pet friendly

2026-06-11 • via Nuitee
M
martin • extended_group • gb
6
Pros:

Got a room last minute

Cons:

Broken fridge, not enough towels

2026-06-10 • via Nuitee
M
Marlena • solo_traveller • us
7
Pros:

Staff was nice. The breakfast was good.

Cons:

The bed was terrible.

2026-06-08 • via Nuitee
A
Amy • family_with_children • us
10
2026-06-01 • via Nuitee
S
Suzanne • family_with_children • nl
7
Not bad
Pros:

Comfortable room.

Cons:

Street noise was significant. The check-in staff was not very friendly.

2026-05-27 • via Nuitee
T
Trisha • family_with_children • us
4
Awful
Pros:

Nothing

Cons:

Loud. Drama in the lobby amongst staff. Double booked rooms..

2026-05-24 • via Nuitee
G
Garold • family_with_children • us
10
2026-05-24 • via Nuitee
A
Allen • couple • us
7
2026-05-24 • via Nuitee
G
Gonzaez • couple • us
1
Would not stay here again
Pros:

Good location

Cons:

The room was dirty, iron not working, shower head was not working properly, the pee smell, floors were sticky. There was trash in the bathroom trash can.

2026-05-24 • via Nuitee
W
Wes • family_with_children • us
10
Overall enjoyed my stay
Pros:

Security was very present and rooms were very clean

Cons:

Location.

2026-05-24 • via Nuitee