Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG

Hotels
•
Holiday Inn Express
9 (1173 reviews)
2300 12th Street Northwest , Albuquerque , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Good breakfast
Cons:
Bed bugs
Dirty windows
Hard beds

Categories

Cleanliness
8.25
Several reviews highlight cleanliness positively, with some mentioning issues like dirty windows.
Service
9.45
Front desk staff and room service received positive mentions despite some negative experiences with housekeepers.
Location
9.25
Many reviews praise the hotel's central location and convenience to nearby attractions.
Room Quality
8.75
Most reviews indicate rooms were comfortable, though some mention maintenance issues like door locks.
Amenities
9.05
Reviews indicate good breakfast options and general hotel amenities were satisfactory.
Value for Money
8.75
Overall perceived as a good value, though some mentioned high taxes.
Food and Beverage
9.25
Breakfast and food options received consistently high praise.
Overall Experience
9.25
Overall experiences were positive with several mentions of willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:53

Property Description

Convenient Location
Situated just off Interstate 40, Holiday Inn Express & Suites Albuquerque Historic Old Town offers easy access to the city's attractions and is only 7 miles from Albuquerque International Sunport.

Modern Amenities
Each spacious room is equipped with a flat-screen cable TV, microwave, and refrigerator. Guests can enjoy free Wi-Fi, a daily continental breakfast, and stunning views of the Sandia Mountains from select rooms.

Fitness and Business Facilities
The hotel features a 24-hour reception, fitness center with top-of-the-line equipment, and a business center for all your work needs. Whether you're here for leisure or business, we have you covered.

Book your stay at Holiday Inn Express & Suites Albuquerque Historic Old Town for a comfortable and convenient experience.

Important information:

Pets allowed in rooms marked 'pet friendly' with a $50 per night pet fee addedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1173 reviews
Cleanliness: 8.25
Service: 9.45
Location: 9.25
Room Quality: 8.75
Amenities: 9.05
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
M
Melody • family_with_children • us
10
Pros:

Clean, staff were awesome, and close to food options.

2026-06-11 • via Nuitee
K
Kelly • solo_traveller • us
9
Traveling and relocating. Hotel was nice and clean and the staff friendly
Pros:

Pet friendly

2026-06-11 • via Nuitee
M
martin • extended_group • gb
6
Pros:

Got a room last minute

Cons:

Broken fridge, not enough towels

2026-06-10 • via Nuitee
M
Marlena • solo_traveller • us
7
Pros:

Staff was nice. The breakfast was good.

Cons:

The bed was terrible.

2026-06-08 • via Nuitee
A
Amy • family_with_children • us
10
2026-06-01 • via Nuitee
S
Suzanne • family_with_children • nl
7
Not bad
Pros:

Comfortable room.

Cons:

Street noise was significant. The check-in staff was not very friendly.

2026-05-27 • via Nuitee
T
Trisha • family_with_children • us
4
Awful
Pros:

Nothing

Cons:

Loud. Drama in the lobby amongst staff. Double booked rooms..

2026-05-24 • via Nuitee
A
Allen • couple • us
7
2026-05-24 • via Nuitee
G
Gonzaez • couple • us
1
Would not stay here again
Pros:

Good location

Cons:

The room was dirty, iron not working, shower head was not working properly, the pee smell, floors were sticky. There was trash in the bathroom trash can.

2026-05-24 • via Nuitee
G
Garold • family_with_children • us
10
2026-05-24 • via Nuitee
W
Wes • family_with_children • us
10
Overall enjoyed my stay
Pros:

Security was very present and rooms were very clean

Cons:

Location.

2026-05-24 • via Nuitee
M
Marilyn • solo_traveller • us
10
Excellent hotel and great service!
Pros:

The staff was very welcoming and provided excellent service.

Cons:

Nothing.

2026-05-21 • via Nuitee
R
ronny256 • Couples • Savannah, Georgia
8
Good hotel but not in old town
Pros:

Name is a bit misleading since this hotel is not in old town; quite a long walk to get there. It was a pleasant stay, however. Room was ok, and breakfast was better than at hampton inn. Staff could have been a bit friendlier. No noon checkout allowed despite platinum status.

2026-05-20 • via Tripadvisor
G
Gillian • couple • us
8
Safe and clean option close to highway
Pros:

Nice property close to highway. Good breakfast. Native American cultural center with cultural events. Safe (in a patrolled mall) with food options nearby.

Cons:

Nothing.

2026-05-18 • via Nuitee
R
Robert • solo_traveller • us
9
Pros:

Breakfast, cleanliness, security, house keeping.

Cons:

Requested maintenance to fix squeak on bathroom door. Took two days of rewuest before it was fixed.
Front entrance dirty. Needs a pressure wash.

2026-05-17 • via Nuitee
S
Susan • couple • us
8
2026-05-12 • via Nuitee
M
Mark • couple • us
4
I will not stay at this hotel again unless it is remodeled.
Pros:

the food was ok

Cons:

the property if very worn but the worst part was the bed. it was so hard neither of us sleep well.

2026-05-11 • via Nuitee
M
Michaela • couple • us
5
2026-05-11 • via Nuitee
D
DONALD • couple • us
10
2026-05-10 • via Nuitee
N
Nicole • solo_traveller • us
9
Will definitely stay again.
Pros:

Breakfast was delicious, the parking was great liked how it was gated. Bed was comfy.

2026-05-04 • via Nuitee