Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG

Hotels
•
Holiday Inn Express
9 (1194 reviews)
2300 12th Street Northwest , Albuquerque , us
+1 505-842-5000

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Good breakfast
Cons:
Bed bugs
Dirty windows
Hard beds

Categories

Cleanliness
8.25
Several reviews highlight cleanliness positively, with some mentioning issues like dirty windows.
Service
9.45
Front desk staff and room service received positive mentions despite some negative experiences with housekeepers.
Location
9.25
Many reviews praise the hotel's central location and convenience to nearby attractions.
Room Quality
8.75
Most reviews indicate rooms were comfortable, though some mention maintenance issues like door locks.
Amenities
9.05
Reviews indicate good breakfast options and general hotel amenities were satisfactory.
Value for Money
8.75
Overall perceived as a good value, though some mentioned high taxes.
Food and Beverage
9.25
Breakfast and food options received consistently high praise.
Overall Experience
9.25
Overall experiences were positive with several mentions of willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:53

Property Description

Convenient Location
Situated just off Interstate 40, Holiday Inn Express & Suites Albuquerque Historic Old Town offers easy access to the city's attractions and is only 7 miles from Albuquerque International Sunport.

Modern Amenities
Each spacious room is equipped with a flat-screen cable TV, microwave, and refrigerator. Guests can enjoy free Wi-Fi, a daily continental breakfast, and stunning views of the Sandia Mountains from select rooms.

Fitness and Business Facilities
The hotel features a 24-hour reception, fitness center with top-of-the-line equipment, and a business center for all your work needs. Whether you're here for leisure or business, we have you covered.

Book your stay at Holiday Inn Express & Suites Albuquerque Historic Old Town for a comfortable and convenient experience.

Important information:

Pets allowed in rooms marked 'pet friendly' with a $50 per night pet fee addedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1194 reviews
Cleanliness: 8.25
Service: 9.45
Location: 9.25
Room Quality: 8.75
Amenities: 9.05
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
L
Lars • family_with_children • de
8
2026-07-23 • via Nuitee
P
PABLO FELIPE • extended_group • mx
4
Pros:

DESAYUNO BIEN

Cons:

LA ALBERCA ESTABA FUERA DE SERVICIO NO BUENO POR ESO RESERVE ALLI PARA METERNOS Y QUITARNOS EL CALOR
ASI QUE NOS REGRESAMOS CON NUESTROS TRAJES DE BAÑO A CASA
HABIA RESIDUOS AL PARECER SEMEN EN EL SILLON DE LA HABITACION
EN EL COLCHON HABIA CABELLOS LARGOS
EN EL ESTACIONAMIENTO LE DIERON UN GOLPE ALA PURTA DE MI CAMIONETA

2026-07-21 • via Nuitee
C
Chambers • family_with_children • us
8
Wonderful location, great value, and friendly staff
Pros:

The location was great and the property was easy to access.

Cons:

The room was very clean but the lobby could use a good spot clean.

2026-07-21 • via Nuitee
A
Alexis • family_with_children • de
6
Location fine, few things to improve
Pros:

Location was good

Cons:

Pool was broken
No body soap in the shower (empty bottle)
Light in the bathroom broken (flickering)
Staff ok but not very friendly

2026-07-21 • via Nuitee
L
Leah • solo_traveller • jp
9
2026-07-21 • via Nuitee
7
716lynetteb • Couples
8
GREAT DECISION
Pros:

Staying at this hotel for a night was a great decision. The check-in and check-out process was super smooth, which is always a plus. It's pet-friendly, but you'd never guess it since there’s no pet odor, even with plenty of furry friends. The only downside was only 1 elevator was working and the noisy air conditioner in our room. On the bright side, the breakfast was fantastic—plenty of good options to choose from!

2026-07-20 • via Tripadvisor
B
Brianna • family_with_children • us
8
2026-07-20 • via Nuitee
L
LIMIN • family_with_children • cn
10
2026-07-20 • via Nuitee
V
Veronica • couple • us
7
It was okay
Pros:

Plenty of breakfast options and veru good

Cons:

Bathroom was not clean and outdated carpet also

2026-07-20 • via Nuitee
J
Jill • family_with_children • us
7
2026-07-19 • via Nuitee
K
Krystal • extended_group • us
7
2026-07-18 • via Nuitee
R
rose • solo_traveller • us
8
Pros:

The room was clean.

Cons:

There isn't a blackout curtain in the room so it was extremely Brite at 6 a.m.

2026-07-18 • via Nuitee
M
melissa • extended_group • us
7
Pros:

Friendly staff

Cons:

Location was surrounded by drug addicts

2026-07-17 • via Nuitee
E
Elizabeth • family_with_children • us
8
Pros:

Access

Cons:

Very thin walls and could hear everything from upstairs guests

2026-07-16 • via Nuitee
V
Virginia • family_with_children • us
9
Rooms are great, location is a easy in and out, staff need more communication
Pros:

Location and the pool

Cons:

Staff was a little rude

2026-07-15 • via Nuitee
L
Lewianna • solo_traveller • us
8
Pros:

The room view and the pool

Cons:

The pull out couch mattress was so thin I didn't like it woke up with back ache next day

2026-07-09 • via Nuitee
F
Flor • family_with_children • us
5
Pros:

Easy access

Cons:

Ants in the room

2026-07-07 • via Nuitee
W
Wineland • solo_traveller • us
6
2026-07-06 • via Nuitee
J
Jorge • extended_group • us
10
2026-07-04 • via Nuitee
C
Carissa • solo_traveller • us
8
Staff were accommodating
Pros:

Close to wedding venue

2026-07-02 • via Nuitee