Holiday Inn Express Hotel & Suites DFW West - Hurst by IHG

Hotels
•
Holiday Inn Express
8.8 (392 reviews)
820 Thousand Oaks Drive , Hurst , us
+1 817-427-1818

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Odor in rooms

Categories

Cleanliness
8.01
Mentioned debris and hair in the bathroom and under the bed.
Service
9.48
Staff were friendly, accommodating, and responsive to needs.
Location
9.52
Described as perfect and convenient with restaurants nearby.
Room Quality
8.47
Overall clean and spacious rooms, but some issues with the door and odor.
Amenities
8
Some amenities like the pool were not accessible, but great breakfast and spacious rooms.
Value for Money
8.96
Good quality for the price considering the overall experience.
Food and Beverage
9.01
Breakfast received positive reviews, with many guests enjoying it.
Overall Experience
8.98
General sentiment was positive, with guests indicating a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:34

Property Description

Indulge in Relaxation: Enjoy a stay at the Holiday Inn Express Hotel & Suites DFW West – Hurst with a spacious indoor pool facility to unwind.

Modern Comforts: Our rooms are thoughtfully equipped with amenities like a flat-screen TV, coffee maker, microwave, refrigerator, and ironing facilities for your convenience.

Wellness and Dining: Keep up with your fitness routine at the on-site fitness center and savor a delicious hot breakfast buffet each morning, along with dinner snacks and cocktail hour on weekdays.

Book now to experience the perfect blend of comfort and convenience at the Hurst Holiday Inn, ideally located near NRH20 Family Waterpark and downtown Fort Worth.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$10 per person per stay when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.8
Based on 392 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8
Value for Money: 8.96
Food and Beverage: 9.01
Overall Experience: 8.98
赵 • couple • gb
8
2026-07-23 • via Nuitee
F
Frank • extended_group • us
10
Very nice
2026-07-20 • via Nuitee
C
Carole • solo_traveller • us
10
2026-07-10 • via Nuitee
D
Dorian • solo_traveller • us
10
2026-07-08 • via Nuitee
K
Katlin • couple • us
10
2026-07-08 • via Nuitee
N
Nobuhiro • couple • jp
6
2026-07-06 • via Nuitee
R
Ran • solo_traveller • il
10
Pros:

נראה לי שזה המלון הכי טוב שהייתי בו בטקסס.
הוא שירת אותי בדרך לשדה התעופה, ללילה שלפני הטיסה. ומבחינת המיקום זה היה מצוין כי הנסיעה בבוקר היתה קצרה (עם רכב שכור, דרך כביש אגרה).
היה פשוט מצוין מכל בחינה - נקי, מרווח, מסודר, שירותי כביסה, חניה בקומת החדר (יש מבנה חניון מקביל לקומות האירוח).
המסעדה הציעה אוכל טוב במחירים סבירים לגמרי.
הצוות היי נחמדים ונתנו שירות טוב.

Cons:

ההתעסקות עם הכביסה קצת מסורבלת - לקנות סבון וממחטות ריח למייבש, לפרוט מטבעות של רבע דולר - אפשר להיות לארג׳ים עם זה, אבל זה לגיטימי וגם זניח, המלון פשוט אחלה.

2026-07-01 • via Nuitee
M
Monica • family_with_children • us
10
Everything was great
Pros:

Everything

Cons:

I had no problems or concerns

2026-06-29 • via Nuitee
S
Shuhei • solo_traveller • jp
8
居心地がよかった
Pros:

従業員がとても親切

Cons:

朝ごはんの種類が少ない。
部屋のエアコンの音がうるさい。

2026-06-27 • via Nuitee
P
Paulo Jose • solo_traveller • za
10
2026-06-26 • via Nuitee
S
Stefan • couple • at
8
2026-06-24 • via Nuitee
A
Asha • couple • us
8
It was good, I will stay again
Pros:

Best breakfast, very friendly staff, from the breakfast servers to the registration staff

Cons:

The door was hard to open, since I was on the first floor, I was constantly killing bugs, ants etc

2026-06-24 • via Nuitee
P
Patrick • couple • us
8
2026-06-19 • via Nuitee
Z
Zhiqiang • solo_traveller • us
10
2026-06-17 • via Nuitee
J
Janet • couple • us
8
Pros:

Hate the soap dispensers. Labels hard to read, location in shower too high and plunger hard to depress. Location ar sink also to far from water source. Being back bars of soap, please

Cons:

See above

2026-06-07 • via Nuitee
R
Rod • couple • us
10
Tyrone, the desk clerk, went above and beyond what would normally be expected. I ask Tyrone if there was anywhere to run
2026-05-31 • via Nuitee
J
Joshua • family_with_children • us
9
2026-05-30 • via Nuitee
M
Miguel • solo_traveller • us
9
2026-05-25 • via Nuitee
P
Patterson • solo_traveller • us
10
Choose us.
Pros:

Easy entry, friendly staff. Price was right.

Cons:

Elevators need some up grade.

2026-05-14 • via Nuitee
A
Aubrey • family_with_children • us
9
Convenient location for an event in north Richland hills at a great price.
Pros:

Clean, spacious rooms and common areas. Kind staff.

2026-05-11 • via Nuitee