Holiday Inn Express Hotel & Suites DFW West - Hurst by IHG

Hotels
•
Holiday Inn Express
8.8 (378 reviews)
820 Thousand Oaks Drive , Hurst , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Odor in rooms

Categories

Cleanliness
8.01
Mentioned debris and hair in the bathroom and under the bed.
Service
9.48
Staff were friendly, accommodating, and responsive to needs.
Location
9.52
Described as perfect and convenient with restaurants nearby.
Room Quality
8.47
Overall clean and spacious rooms, but some issues with the door and odor.
Amenities
8
Some amenities like the pool were not accessible, but great breakfast and spacious rooms.
Value for Money
8.96
Good quality for the price considering the overall experience.
Food and Beverage
9.01
Breakfast received positive reviews, with many guests enjoying it.
Overall Experience
8.98
General sentiment was positive, with guests indicating a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:34

Property Description

Indulge in Relaxation: Enjoy a stay at the Holiday Inn Express Hotel & Suites DFW West – Hurst with a spacious indoor pool facility to unwind.

Modern Comforts: Our rooms are thoughtfully equipped with amenities like a flat-screen TV, coffee maker, microwave, refrigerator, and ironing facilities for your convenience.

Wellness and Dining: Keep up with your fitness routine at the on-site fitness center and savor a delicious hot breakfast buffet each morning, along with dinner snacks and cocktail hour on weekdays.

Book now to experience the perfect blend of comfort and convenience at the Hurst Holiday Inn, ideally located near NRH20 Family Waterpark and downtown Fort Worth.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$10 per person per stay when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 378 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8
Value for Money: 8.96
Food and Beverage: 9.01
Overall Experience: 8.98
J
Joshua • family_with_children • us
9
2026-05-30 • via Nuitee
M
Miguel • solo_traveller • us
9
2026-05-25 • via Nuitee
P
Patterson • solo_traveller • us
10
Choose us.
Pros:

Easy entry, friendly staff. Price was right.

Cons:

Elevators need some up grade.

2026-05-14 • via Nuitee
A
Aubrey • family_with_children • us
9
Convenient location for an event in north Richland hills at a great price.
Pros:

Clean, spacious rooms and common areas. Kind staff.

2026-05-11 • via Nuitee
E
Espino • solo_traveller • us
9
2026-05-07 • via Nuitee
K
Kurt • solo_traveller • us
10
2026-05-04 • via Nuitee
T
Taneshia • family_with_children • us
6
Good stay great customer service
Pros:

It was a good breakfast biscuits and gravy was delicious

Cons:

Location was not in the best area

2026-05-02 • via Nuitee
V
Valerie • couple • us
8
ALL IN ALL IT WAS GREAT
Pros:

breakfast was great. We had no complaints about anything. the room was very comfortable and clean. We will definitely stay here again.

Cons:

extra BATH TOWELS

2026-04-30 • via Nuitee
S
Sandra • couple • us
8
It was ok
Pros:

Good location, good breakfast

Cons:

the phone in our room did not work. we had to go the desk to find the ice machine. freezer was full of ice, needed defrosting

2026-04-30 • via Nuitee
I
Isaac • couple • us
10
2026-04-30 • via Nuitee
C
Cecily • family_with_children • us
10
Would stay here again!
Pros:

The lady who checked us in was super nice! I booked a room online, but because of the storms a lot of workers were in from out of town so they ran out of the rooms I booked. I was upgraded to a suit! My daughter also raved about breakfast!

Cons:

Everything was great!

2026-04-29 • via Nuitee
C
Carr • solo_traveller • us
10
2026-04-25 • via Nuitee
C
Carr • solo_traveller • us
10
2026-04-25 • via Nuitee
M
Mercedes • family_with_children • us
8
2026-04-21 • via Nuitee
L
Lisa • couple • us
10
Always stay here
Pros:

Centrally located

Cons:

Nothing

2026-04-20 • via Nuitee
N
Neviett • family_with_children • us
10
2026-04-20 • via Nuitee
S
severine • solo_traveller • fr
9
Pros:

Les chambres étaient assez grandes.
Les lits sont très confortables et le ménage a été fait tous les jours👌🏼

Frigidaire, micro-ondes et cafetière dans la chambre.
Le personnel est vraiment sympathique !!!

Le petit déjeuner était très bon.

L'hôtel est idéalement situé entre Dallas et fort worth👍🏼

2026-04-19 • via Nuitee
C
Courtney • couple • us
10
Good enough
Pros:

Cleaning and nice staff

Cons:

Beds weren’t comfortable

2026-04-19 • via Nuitee
• solo_traveller • us
10
2026-04-18 • via Nuitee
D
doony • family_with_children • nl
8
Good
Pros:

Big clean comfortable room, nice staff. Good location, big parking lot.

Cons:

Poor breakfast, only an indoor pool. We got the room opposite the elevator and heard all the sounds that it made - it disturbed us in the night. I wonder why they made elevators with signals - it's not necessary but annoying guests who need the rest between flights.

2026-03-25 • via Nuitee