Holiday Inn Express & Suites Niagara Falls by IHG

Hotels
•
Holiday Inn Express
7.8 (1010 reviews)
10111 Niagara Falls Boulevard , Niagara Falls , us
+1 716-298-4500

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Affordable price
Good breakfast
Cons:
Poor customer service
Uncomfortable beds
Unclean rooms

Categories

Cleanliness
7.03
Several reviews mentioned poor cleanliness standards.
Service
9
Staff was generally described as friendly and accommodating.
Location
7.04
Some reviews noted that the location was far from attractions.
Room Quality
6.99
Multiple comments indicated issues with room amenities and comfort.
Amenities
7.02
Reviews suggested that amenities were lacking, especially regarding the pool and bathroom facilities.
Value for Money
8.48
Though some found issues, others noted it was affordable.
Food and Beverage
8.53
Breakfast received positive mentions.
Overall Experience
8.3
Mixed reviews, but some had very positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:48

Property Description

Convenient Location: Adjacent to Niagara Falls International Airport and only 7 miles from the falls, Holiday Inn Express Niagara Falls offers a prime location for travelers looking to explore the beauty of the area.

Fantastic Amenities: Enjoy a relaxing stay with an indoor heated pool, daily hot buffet breakfast, fitness center, on-site ATM, and a 24-hour front desk. The business center with fax, copy, and print services caters to all your work needs.

Comfortable Rooms: Each room is equipped with a microwave, refrigerator, work desk, cable TV, and free Wi-Fi, ensuring a comfortable and convenient stay for all guests.

Book your stay at Holiday Inn Express Niagara Falls now and experience the perfect blend of convenience and comfort during your visit to this breathtaking destination.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Fitness center is closed from 2026-09-30 until 2026-08-14
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BUF

Location

Guest Reviews

7.8
Based on 1010 reviews
Cleanliness: 7.03
Service: 9
Location: 7.04
Room Quality: 6.99
Amenities: 7.02
Value for Money: 8.48
Food and Beverage: 8.53
Overall Experience: 8.3
E
Erica • couple • us
5
2026-08-30 • via Nuitee
L
Latt • family_with_children • us
8
2026-08-29 • via Nuitee
S
Sharon • family_with_children • us
6
It provided the necessities
Cons:

There was construction. It was very hard to hear when checking in

2026-08-28 • via Nuitee
S
Sharon • family_with_children • us
6
Ok
Pros:

Ok

2026-08-25 • via Nuitee
F
Farhan • couple • us
4
Stay overall ok but they have to improve breakfast ingredients mean they have to make some healthy breakfast Ty
Pros:

Staff is nice & friendly

Cons:

Construction noise & emergency alarm makes you upset

2026-08-17 • via Nuitee
Y
yesenia • couple • co
10
Muy buena la experiencia
Pros:

La amabilidad

Cons:

Muy lejos

2026-08-13 • via Nuitee
T
Tamim • solo_traveller • us
10
2026-08-13 • via Nuitee
V
Vitalii • extended_group • us
7
2026-08-13 • via Nuitee
C
Challa • family_with_children • us
8
Excellent. Will definitely book again on future
Pros:

Cleanliness, location, front desk

Cons:

Break fast cafeteria is congested

2026-08-08 • via Nuitee
Y
yosef • solo_traveller • il
10
2026-08-05 • via Nuitee
S
Sadullah • family_with_children • us
9
2026-08-05 • via Nuitee
S
Saqib • family_with_children • ae
1
2026-07-23 • via Nuitee
A
Arlene • couple • us
10
2026-07-22 • via Nuitee
L
Luqmon • family_with_children • us
9
Awesome ✨
Pros:

The staff is highly professional and attentive, demonstrating extensive expertise in their respective roles. The environment is clean, well-maintained, and conducive to productivity, with comfortable seating and appropriate lighting.

Cons:

The bathroom looks outdated

2026-07-20 • via Nuitee
T
Timothy • couple • us
10
Pros:

Great bed and room and the best hotel free breakfast I’ve ever had!

Cons:

Well the renovation but it didn’t effect our stay

2026-07-07 • via Nuitee
R
Raul • family_with_children • us
10
Pros:

Breakfast

2026-07-06 • via Nuitee
H
Heather • solo_traveller • us
10
2026-06-27 • via Nuitee
R
Ravindra • extended_group • us
8
awesome, will visit again if situation permits.
Pros:

Breakfast was good. Lots of options. There was live omelet station which is awesome.

Cons:

If there were chicken items along with beef, it would be nice to have. I felt this because I dont eat beef.

2026-06-22 • via Nuitee
S
Stuper • family_with_children • us
9
It was great.
Pros:

The room was very nice. Breakfast was good.

Cons:

It was a bit far from the freeway. Also, we had to pay to park.

2026-06-22 • via Nuitee
Y
Yoshida • solo_traveller • us
4
Pros:

Location was convenient

Cons:

No hot water when I wanted to shower. Shower head was old and did not spray properly. Not enough hot water for the hot tub. It was unusable. The premium for the room was not worth it at all.
The closet did not close properly and kept opening up minimizing egress.
It was very humid even though the AC was on.

2026-06-22 • via Nuitee