Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Cons:
Check-in experience
Cleanliness concerns

Categories

Cleanliness
8.04
General sentiment is positive but specific mention of cleanliness is lacking in detail.
Service
9.51
Overall friendliest and helpfulness of staff is highlighted across multiple reviews.
Location
9.05
Conveniently located next to metro and close to the main train station.
Room Quality
8
Primarily positive sentiments about room comfort; minor issues mentioned.
Amenities
8.53
Standard quality for this hotel tier; no specific mentions.
Value for Money
8.49
Standard quality for this hotel tier; reasonable for the location and service.
Food and Beverage
8.54
Breakfast mentioned positively; no detail on other food options.
Overall Experience
8.61
Strong positive sentiment with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:44

Property Description

Luxurious Accommodations
Experience modern-style rooms at Crowne Plaza Milan City, equipped with satellite TV and elegant marble bathrooms for the ultimate comfort during your stay.

Gastronomic Delights
Indulge in the delectable breakfast buffet showcasing a variety of sweet and savoury treats, and savor international cuisine at the Metropolitan Restaurant for a culinary journey like no other.

Wellness and Leisure
Unwind at the well-equipped gym with stunning city views, relax in the Turkish bath and sauna, or pamper yourself with beauty treatments, ensuring a rejuvenating experience at Milan City.

Book now to elevate your stay at Crowne Plaza Milan City and create unforgettable memories in the heart of Milan.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Fitness center is closed from 2026-12-31 until 2026-10-12
Swimming pool: Closed from Mon, Sep 14, 2026 until Thu, Apr 29, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MXP

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Adults stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1879 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.05
Room Quality: 8
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.61
B
Birgitte Wahl • family_with_children • dk
9
Kan anbefales
Pros:

Rent stort værelse. Dejligt badeværelse. Venligt og meget hjælpsomt personale. Dejlig morgenmad. Skøn pool med god frokost og bar. Perfekt beliggenhed ift Metro. Genialt at have nedgang til stationen præcis hvor man træder ud af hotellets hovedindgang.

Cons:

Egentlig ingenting.

2026-07-25 • via Nuitee
M
Marie • couple • gb
9
2026-07-25 • via Nuitee
T
Toby • couple • au
1
2026-07-25 • via Nuitee
E
Eavan • family_with_children • ie
10
We had a great time, we'll definitely be back!
Pros:

Everything was great, the staff were so friendly and helpful, the facilities were perfect and exactly as described

2026-07-25 • via Nuitee
M
Michael • solo_traveller • il
10
Pros:

Staff is super helpful and very friendly

2026-07-25 • via Nuitee
J
Jeremy P • extended_group • nz
9
Great stop-over location or stay to experience Milan.
Pros:

Excellent location, short walk to the Centrale train station and to explore the city- the castell and Duomo are easily within walking distance

Cons:

Pool closes too early in the hot weather.

2026-07-23 • via Nuitee
A
Adrian • solo_traveller • mt
10
2026-07-23 • via Nuitee
N
Nike • couple • be
9
2026-07-22 • via Nuitee
C
christos • couple • gr
8
2026-07-21 • via Nuitee
S
Stavros • family_with_children • gr
8
2026-07-20 • via Nuitee
V
Vincent Francois • solo_traveller • fr
9
2026-07-20 • via Nuitee
K
Kim • couple • gb
10
2026-07-20 • via Nuitee
C
Christina • family_with_children • de
9
Pros:

Toller Pool, grosses Zimmer

2026-07-19 • via Nuitee
N
Norman Tang • solo_traveller • hk
9
2026-07-19 • via Nuitee
J
Judith • couple • ch
10
2026-07-18 • via Nuitee
T
Tiina • couple • fi
8
2026-07-17 • via Nuitee
S
susie • couple • au
9
Very pleasant.High standard with very good breakfast.
Pros:

The pool was fantastic in the heat

Cons:

Nothing

2026-07-16 • via Nuitee
E
Eduardo Javier • family_with_children • ec
8
2026-07-16 • via Nuitee
G
Gabriela • solo_traveller • ch
9
2026-07-14 • via Nuitee
R
RafaelO1492 • solo_traveller • ch
10
Pros:

Bravo et merci de m'avoir donné ses établissements merveilleux tout était parfait

Cons:

Rien du tout tout est formidable

2026-07-13 • via Nuitee