Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Cons:
Check-in experience
Cleanliness concerns

Categories

Cleanliness
8.04
General sentiment is positive but specific mention of cleanliness is lacking in detail.
Service
9.51
Overall friendliest and helpfulness of staff is highlighted across multiple reviews.
Location
9.05
Conveniently located next to metro and close to the main train station.
Room Quality
8
Primarily positive sentiments about room comfort; minor issues mentioned.
Amenities
8.53
Standard quality for this hotel tier; no specific mentions.
Value for Money
8.49
Standard quality for this hotel tier; reasonable for the location and service.
Food and Beverage
8.54
Breakfast mentioned positively; no detail on other food options.
Overall Experience
8.61
Strong positive sentiment with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:44

Property Description

Luxurious Accommodations
Experience modern-style rooms at Crowne Plaza Milan City, equipped with satellite TV and elegant marble bathrooms for the ultimate comfort during your stay.

Gastronomic Delights
Indulge in the delectable breakfast buffet showcasing a variety of sweet and savoury treats, and savor international cuisine at the Metropolitan Restaurant for a culinary journey like no other.

Wellness and Leisure
Unwind at the well-equipped gym with stunning city views, relax in the Turkish bath and sauna, or pamper yourself with beauty treatments, ensuring a rejuvenating experience at Milan City.

Book now to elevate your stay at Crowne Plaza Milan City and create unforgettable memories in the heart of Milan.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Fitness center is closed from 2026-12-31 until 2026-10-12
Swimming pool: Closed from Mon, Sep 14, 2026 until Thu, Apr 29, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MXP

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Adults stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1843 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.05
Room Quality: 8
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.61
E
Eva • family_with_children • dk
10
Lækkert, centralt, roligt hotel
Pros:

Centralt beliggenhed
Pool
Eksklusivt

Cons:

Ingenting

2026-07-04 • via Nuitee
A
Attilio • couple • it
1
Pros:

Struttura vecchia mobili vecchi bagno vecchio e macchiato. Spine della corrente divelte placche delle luci penzolanti. Fili della corrente a vista a 20 cm dal vistino sopra il comodino. Tutto fotografato. In un primo momento hanno dato la colpa a me ma io ho segnalato la cosa un minuto dopo di essere entrato quindi questa cosa è veramente da denuncia. Una baracca sarebbe stata meglio e per farmi stare zitto mi hanno offerto la colazione che anc’essa pekosa a 25 euro…. Senza parole

2026-07-04 • via Nuitee
T
Tomasz Kryst • family_with_children • pl
8
Cons:

Godziny otwarcia basenu od 10.30 do 19.00. Za krótko.

2026-07-04 • via Nuitee
D
DAVID • solo_traveller • fr
9
2026-07-04 • via Nuitee
H
Hani • family_with_children • sa
10
Met all my ecpectation
Pros:

Excellent location for metro and train station
Excellent breakfast
Excellent staff

Cons:

Nothing

2026-07-04 • via Nuitee
D
Daşdelen • solo_traveller • tr
10
2026-07-04 • via Nuitee
A
Agusta • solo_traveller • dk
7
2026-07-02 • via Nuitee
B
Bilal • couple • jo
10
I will do it again at the same hotel
Pros:

Yes

Cons:

Cleanliness

2026-07-01 • via Nuitee
I
Ingela • solo_traveller • bm
9
2026-06-30 • via Nuitee
J
Joseph • solo_traveller • us
10
Excellent! Great staff, clean and comfortable, wonderful pool area, bar and restaurant!! Grazie!!
Pros:

Clean, beautiful room. Excellent staff, wonderful pool area and bar / restaurant!

2026-06-30 • via Nuitee
J
Jonathan • solo_traveller • gb
9
Pros:

Comfortable room.
Lovely outdoor pool area

2026-06-30 • via Nuitee
P
Petra • couple • se
9
We had a great stay
Pros:

The level of service from the staff was excellent. We really enjoyed our stay at the hotel. Everyone from the staff (a special thank you to everyone at the reception, breakfast, cleaning and pool area) was very service minded and made our stay very comfortable. We especially enjoyed the pool area. The location was good with the metro right outside.

2026-06-29 • via Nuitee
A
Antonia & Tiho • solo_traveller • hr
10
2026-06-29 • via Nuitee
J
jennifer • solo_traveller • ch
4
Pros:

Emplacement bien, propre, restaurant délicieux.

Cons:

La personne à l’accueil avait peu de considération pour notre requête de chambre et réagissait à notre déception de manière agressive et limite polie. Je vous recommande guère cet établissement.

2026-06-29 • via Nuitee
J
JOSÉ VICENTE • couple • es
7
Pros:

Los empleados del restaurante y bar.

Cons:

Reposición artículos higiene. Frigorífico no funciona.

2026-06-28 • via Nuitee
D
Daniel Neculaita • solo_traveller • ca
10
2026-06-28 • via Nuitee
C
Christoph • extended_group • at
10
Sehr schönes Hotel in zentraler Lage
Pros:

Sehr gute Lage, sehr schöne Zimmer, unglaublich freundliches Personal

2026-06-28 • via Nuitee
A
Andrii • solo_traveller • ua
10
Pros:

Практично все.

Cons:

Надто мало вільного часу було в мене щоб протестити всі послуги. Але ті які встиг - без зауважень.

2026-06-26 • via Nuitee
E
ERWAN • solo_traveller • fr
4
Moyen
Pros:

Son emplacement

Cons:

La clim ne fonctionnait pas

2026-06-25 • via Nuitee
B
Boon • family_with_children • nl
8
Heerlijke om vanuit de stad te verkennen. Metro voor de deur is ideaal
Pros:

Zwembad

2026-06-22 • via Nuitee