Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Cons:
Check-in experience
Cleanliness concerns

Categories

Cleanliness
8.04
General sentiment is positive but specific mention of cleanliness is lacking in detail.
Service
9.51
Overall friendliest and helpfulness of staff is highlighted across multiple reviews.
Location
9.05
Conveniently located next to metro and close to the main train station.
Room Quality
8
Primarily positive sentiments about room comfort; minor issues mentioned.
Amenities
8.53
Standard quality for this hotel tier; no specific mentions.
Value for Money
8.49
Standard quality for this hotel tier; reasonable for the location and service.
Food and Beverage
8.54
Breakfast mentioned positively; no detail on other food options.
Overall Experience
8.61
Strong positive sentiment with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:44

Property Description

Luxurious Accommodations
Experience modern-style rooms at Crowne Plaza Milan City, equipped with satellite TV and elegant marble bathrooms for the ultimate comfort during your stay.

Gastronomic Delights
Indulge in the delectable breakfast buffet showcasing a variety of sweet and savoury treats, and savor international cuisine at the Metropolitan Restaurant for a culinary journey like no other.

Wellness and Leisure
Unwind at the well-equipped gym with stunning city views, relax in the Turkish bath and sauna, or pamper yourself with beauty treatments, ensuring a rejuvenating experience at Milan City.

Book now to elevate your stay at Crowne Plaza Milan City and create unforgettable memories in the heart of Milan.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Sep 14, 2026 until Mon, May 31, 2027
Spa/wellness center is closed from 2027-01-31 until 2026-10-10
Fitness center is closed from 2027-01-31 until 2026-10-10
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MXP

Location

Guest Reviews

8.6
Based on 1974 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.05
Room Quality: 8
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.61
M
Maryam • couple • no
6
Pros:

Hyggelige folk og god frokost .

Cons:

Sengene var harde og litt dårlige puter .
Syns vanlige rommene var alt for trange .

2026-08-29 • via Nuitee
M
Marie • couple • fr
8
2026-08-28 • via Nuitee
J
John • family_with_children • au
7
Nothing more or less than I expected.
Pros:

Breakfasts were fine and as expected.
Pool area was a welcome respite from the heat.

Cons:

The door to the bathroom could hit someone using the toilet.
The narrow bath restricting movement while trying to have a shower.

2026-08-27 • via Nuitee
E
Eythor • couple • is
5
Pros:

Nice staff, nice pool area.

Cons:

Bad food, bad location, nothing of interest within walking distance.

2026-08-26 • via Nuitee
E
Erika • solo_traveller • us
10
2026-08-26 • via Nuitee
O
Omar • couple • it
9
Tutto bene
Pros:

Pulizia e professionalità

2026-08-24 • via Nuitee
M
Marta • couple • es
7
Cons:

La habitación es un poco antigua y el baño limpio y con todo lo necesario y buenas toallas pero está muy antiguo, la bañera es muy incómoda.

2026-08-24 • via Nuitee
C
christian • couple • fr
8
Bel hôtel , propre et bien situé mais ne pas choisir pour la piscine
Pros:

Petit déjeuner exceptionnel
Espace sauna

Cons:

Tarif consommation piscine élevé
Manque jaccusi
Tarif parking élevé

2026-08-23 • via Nuitee
M
Maria Jose • solo_traveller • es
9
2026-08-23 • via Nuitee
D
Dahya • family_with_children • ca
9
2026-08-23 • via Nuitee
M
margot • couple • fr
8
2026-08-23 • via Nuitee
J
Janice • couple • gb
9
2026-08-22 • via Nuitee
S
Sofie • family_with_children • be
9
Pros:

Zeer vriendelijk personeel. Mooi zwembad. Prima ontbijt. Metro juist naast de deur.

2026-08-22 • via Nuitee
S
shailendra • couple • in
8
Nice and memorable . But room 816 allocated to us was in the corner and asymmetrical. 816
Pros:

Good spread , nice location

Cons:

All good

2026-08-21 • via Nuitee
C
christel • solo_traveller • fr
8
Pros:

Emplacement : Proximité métro et de la gare

Cons:

Matelas mou - nettoyage vitres pas faites- baignoire fuite du tuyau

2026-08-20 • via Nuitee
R
Róbert • couple • hu
8
2026-08-20 • via Nuitee
I
isabelle • couple • fr
8
Bon séjour de 2 jours
Pros:

L emplacement juste à côté du métro qui nous emmène en 10 minutes au Duomo
La piscine très appréciable

Cons:

Le restaurant de l hôtel cher et très moyen

2026-08-20 • via Nuitee
G
Gustavo Ernesto • couple • it
8
Ottimo
Cons:

Prezzo ristorante

2026-08-19 • via Nuitee
M
marie laure • couple • fr
9
2026-08-19 • via Nuitee
T
Toby • couple • gb
10
2026-08-19 • via Nuitee