Holiday Inn Express Hotel & Suites Ottawa Airport by IHG

Hotels
•
Holiday Inn Express
8.8 (1305 reviews)
2881 Gibford Drive, Ottawa, Ontario , Ottawa , ca
+1 613-247-9500

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Cons:
Breakfast variety could improve
Some guests experienced issues with room assignments

Categories

Cleanliness
8.81
Many reviews highlighted clean rooms and comfortable environments.
Service
9.28
Guests frequently praised the staff for their helpfulness and friendliness.
Location
9.02
The hotel is well-located, with easy access to attractions and amenities.
Room Quality
8.77
Rooms were generally described as comfortable and well-equipped.
Amenities
8.3
Some amenities were noted positively, but there were mentions of room coffee quality and breakfast variety needing improvement.
Value for Money
8.76
Overall perceived as good value based on guest feedback.
Food and Beverage
8.31
Breakfast had positive feedback but was considered too simple by some guests.
Overall Experience
9.18
Overall positive experiences with occasional minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:18

Property Description

Convenient Airport Proximity
Located just 2 km from the Airport, Holiday Inn Express Ottawa Airport offers a stress-free stay with an indoor pool for relaxation after your journey.

Comfortable Rooms and Amenities
Each non-smoking room and suite is equipped with a flat-screen TV, refrigerator, microwave, and a work desk. The private bathrooms feature both a bath and shower, along with complimentary toiletries for your convenience.

Fitness and Business Facilities
Enjoy access to the fitness centre, meeting facilities, and laundry services during your stay. Whether for leisure or work, The Ottawa Airport Holiday Inn Express Hotel & Suites has you covered.

Book now for a seamless blend of comfort and convenience at Holiday Inn Express Ottawa Airport!

Important information:

The free airport shuttle service is available from Monday to Friday, 05:00 until 23:00, and Saturday to Sunday from 06:00 until 23:00. Guests arriving into Ottawa are advised to call the hotel to request the shuttle once they have collected their bags. The hotel will advise where to meet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.8
Based on 1305 reviews
Cleanliness: 8.81
Service: 9.28
Location: 9.02
Room Quality: 8.77
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 9.18
M
Manon • solo_traveller • ca
8
2026-08-29 • via Nuitee
R
Rohith • family_with_children • ca
10
2026-08-24 • via Nuitee
V
Virginie VETAUX • solo_traveller • fr
7
Pros:

La chambre était spacieuse

Cons:

Le canapé lit avait un matelas trop fin pour pouvoir y dormir
La piscine etait trouble
Le petit déjeuner n'était pas assez diversifié

2026-08-23 • via Nuitee
E
Emmanuel • couple • ca
5
2026-08-23 • via Nuitee
E
Efaf • family_with_children • ca
10
2026-08-20 • via Nuitee
M
Mohammad • family_with_children • ca
8
2026-08-17 • via Nuitee
B
Benoit • family_with_children • ch
8
Pros:

Facile d'accès et fonctionnel.

2026-08-17 • via Nuitee
M
Malgorzata • family_with_children • us
10
2026-08-17 • via Nuitee
N
Nupur • solo_traveller • ca
10
Overall, good!
Pros:

Clean and spacious room

Cons:

I think the hotel should have provided bottles of water for the stay in the room.

2026-08-16 • via Nuitee
Q
Quirion • solo_traveller • ca
8
Pros:

Lits confortables et service très courtois

2026-08-14 • via Nuitee
R
Rowena • family_with_children • ca
8
2026-08-13 • via Nuitee
S
Stacey • family_with_children • ca
7
2026-08-12 • via Nuitee
M
mihiranga • extended_group • ca
10
2026-08-10 • via Nuitee
S
sabrina • solo_traveller • fr
10
Séjour agréable
Pros:

C'est un hôtel propre est bien équipé. La piscine et la salle de sport sont un plus non négligeable. La suite était parfaite. Il y a tout ce qu'il faut a proximité et il se trouve a 20 min du centre de Toronto 👍

Cons:

On était 4 dans la chambre et il n'y avait des serviettes de bain que pour 3. J'ai vu des petits déjeuner plus complet pour un hôtel. Nous déjeunons plutôt sucré et c'était léger.

2026-08-09 • via Nuitee
A
Abdelmajid • solo_traveller • ca
9
2026-08-09 • via Nuitee
J
Julie • solo_traveller • ca
10
Merveilleux!
Pros:

Nous avons adoré notre nuit avant de partir en voyage de l'aéroport directement à côté, c'était parfait!

2026-08-07 • via Nuitee
C
Cheris • solo_traveller • us
9
2026-08-06 • via Nuitee
A
Amine • extended_group • ca
9
2026-08-05 • via Nuitee
S
Sébastien • family_with_children • ca
8
Pros:

Déjeuner très bon

Cons:

Il ne parle pas français

2026-08-04 • via Nuitee
N
Nayyar • family_with_children • ca
9
Overall exceptional stay with exceptional staff.
Pros:

Our stay was fabulous, checked in late. Room was excellent and comfy. like all the amenities were near by the hotel. like the continental breakfast, have multiple choices, will suggest timing should be increased as families are staying there for vacation.

Cons:

Parking is bit congested. Noted in King size bedroom, cooling at the entrance where sofa bed is located was not enough. Pool was ok, the pool room was too hot and too much chlorine in the water as you can smell it right away when entering the pool room.

2026-08-02 • via Nuitee