Holiday Inn Express Hotel & Suites Ottawa Airport by IHG

Hotels
•
Holiday Inn Express
8.8 (1260 reviews)
2881 Gibford Drive, Ottawa, Ontario , Ottawa , ca

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Cons:
Breakfast variety could improve
Some guests experienced issues with room assignments

Categories

Cleanliness
8.81
Many reviews highlighted clean rooms and comfortable environments.
Service
9.28
Guests frequently praised the staff for their helpfulness and friendliness.
Location
9.02
The hotel is well-located, with easy access to attractions and amenities.
Room Quality
8.77
Rooms were generally described as comfortable and well-equipped.
Amenities
8.3
Some amenities were noted positively, but there were mentions of room coffee quality and breakfast variety needing improvement.
Value for Money
8.76
Overall perceived as good value based on guest feedback.
Food and Beverage
8.31
Breakfast had positive feedback but was considered too simple by some guests.
Overall Experience
9.18
Overall positive experiences with occasional minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:18

Property Description

Convenient Airport Proximity
Located just 2 km from the Airport, Holiday Inn Express Ottawa Airport offers a stress-free stay with an indoor pool for relaxation after your journey.

Comfortable Rooms and Amenities
Each non-smoking room and suite is equipped with a flat-screen TV, refrigerator, microwave, and a work desk. The private bathrooms feature both a bath and shower, along with complimentary toiletries for your convenience.

Fitness and Business Facilities
Enjoy access to the fitness centre, meeting facilities, and laundry services during your stay. Whether for leisure or work, The Ottawa Airport Holiday Inn Express Hotel & Suites has you covered.

Book now for a seamless blend of comfort and convenience at Holiday Inn Express Ottawa Airport!

Important information:

The free airport shuttle service is available from Monday to Friday, 05:00 until 23:00, and Saturday to Sunday from 06:00 until 23:00. Guests arriving into Ottawa are advised to call the hotel to request the shuttle once they have collected their bags. The hotel will advise where to meet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1260 reviews
Cleanliness: 8.81
Service: 9.28
Location: 9.02
Room Quality: 8.77
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 9.18
L
Lea • solo_traveller • ca
9
2026-05-21 • via Nuitee
R
Roger • couple • ca
8
2026-05-21 • via Nuitee
E
Emily • family_with_children • ca
8
Good
Pros:

Clean, friendly staff

Cons:

I was there on a busy weekend, the pool was gross.

2026-05-19 • via Nuitee
P
Peang • family_with_children • ca
9
Pros:

Location was good though it was crowded at times

2026-05-19 • via Nuitee
M
Majida • family_with_children • ca
1
2026-05-19 • via Nuitee
M
Mohamed salah • family_with_children • ca
10
2026-05-19 • via Nuitee
K
Kelly • solo_traveller • ca
9
Pros:

Staff were friendly and professional.
Breakfast variety was good,

Cons:

Shower - low pressure

2026-05-18 • via Nuitee
S
Svetlana • solo_traveller • ca
8
Pros:

Отель чистый, хорошое местоположение.

Cons:

Нет ничего

2026-05-12 • via Nuitee
J
Joyce • solo_traveller • nl
7
Pros:

Goede bedden en goed ontbijt, prima uitvalbasis voor Ottawa.

Cons:

Wij hadden kamer 300 aan het einde van de gang met tegenover ons de deur naar het hok van de housekeeping. Gedurende beide nachten werd deze deur meerdere malen gebruikt en hard weer dichtgeslagen, dit zorgt voor flink onderbroken nachten en is een ernstige domper op het comfort. Dat geld ook voor de airco die een enorme herrie maakt als je hem aanzet.

2026-05-05 • via Nuitee
T
Tiffany • couple • ca
9
2026-05-05 • via Nuitee
E
ELSA LILIANA • family_with_children • co
10
2026-05-02 • via Nuitee
S
svetlana • solo_traveller • ca
9
Pros:

Very clean nice place

Cons:

Nothing

2026-05-01 • via Nuitee
• extended_group • ca
9
2026-04-27 • via Nuitee
P
PETER • solo_traveller • ca
8
2026-04-27 • via Nuitee
O
Oliva • extended_group • ca
9
Excellent
Pros:

Très bon et les comptoirs étaient propres et bien nettoyés à plusieurs intervalles. Personnel était excellent, bel atmosphère

Cons:

Un meilleur système de tv et un wifi plus fort.

2026-04-24 • via Nuitee
H
Hedy • couple • ca
10
2026-04-21 • via Nuitee
V
Valérie • solo_traveller • ca
7
Pros:

On a adorer notre séjour la bas!

Cons:

Ce que jai pas très apprecier cest que pour prendre l'ascenseur ca sens beaucoup le chlore et aussi que le divan lit n'était pas très confortable.

2026-04-11 • via Nuitee
A
Annie • couple • ca
10
Tout était parfait.
Pros:

La proximité de l’aéroport.

2026-04-10 • via Nuitee
S
Stephenson • couple • ca
7
Wonderful hotel, but shuttle service was not available when we needed it to get to the airport.
Pros:

Booked based on shuttle service but there was NOT shuttle service when we needed it

Cons:

Shuttle service wax not available

2026-04-10 • via Nuitee
M
Meriem • family_with_children • ca
8
Amusant
Pros:

La chambre le petit déjeuner

Cons:

La piscine est très petite et la salle de sport aussi

2026-04-07 • via Nuitee