Holiday Inn Express Hotel & Suites Ottawa Airport by IHG

Hotels
•
Holiday Inn Express
8.8 (1314 reviews)
2881 Gibford Drive, Ottawa, Ontario , Ottawa , CA
+1 613-247-9500

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Cons:
Breakfast variety could improve
Some guests experienced issues with room assignments

Categories

Cleanliness
8.81
Many reviews highlighted clean rooms and comfortable environments.
Service
9.28
Guests frequently praised the staff for their helpfulness and friendliness.
Location
9.02
The hotel is well-located, with easy access to attractions and amenities.
Room Quality
8.77
Rooms were generally described as comfortable and well-equipped.
Amenities
8.3
Some amenities were noted positively, but there were mentions of room coffee quality and breakfast variety needing improvement.
Value for Money
8.76
Overall perceived as good value based on guest feedback.
Food and Beverage
8.31
Breakfast had positive feedback but was considered too simple by some guests.
Overall Experience
9.18
Overall positive experiences with occasional minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:18

Property Description

Convenient Airport Proximity
Located just 2 km from the Airport, Holiday Inn Express Ottawa Airport offers a stress-free stay with an indoor pool for relaxation after your journey.

Comfortable Rooms and Amenities
Each non-smoking room and suite is equipped with a flat-screen TV, refrigerator, microwave, and a work desk. The private bathrooms feature both a bath and shower, along with complimentary toiletries for your convenience.

Fitness and Business Facilities
Enjoy access to the fitness centre, meeting facilities, and laundry services during your stay. Whether for leisure or work, The Ottawa Airport Holiday Inn Express Hotel & Suites has you covered.

Book now for a seamless blend of comfort and convenience at Holiday Inn Express Ottawa Airport!

Important information:

The free airport shuttle service is available from Monday to Friday, 05:00 until 23:00, and Saturday to Sunday from 06:00 until 23:00. Guests arriving into Ottawa are advised to call the hotel to request the shuttle once they have collected their bags. The hotel will advise where to meet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.8
Based on 1314 reviews
Cleanliness: 8.81
Service: 9.28
Location: 9.02
Room Quality: 8.77
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 9.18
J
Judith • couple • ca
9
Overall good. Especially friendly and helpful staff!
Pros:

Outside heavy traffic area.

Cons:

No specific issues!

2026-09-19 • via Nuitee
C
Chibonne • family_with_children • ca
7
Great place
Pros:

Location, cleaniness

Cons:

Pool was small

2026-09-19 • via Nuitee
B
Bharanidharan • family_with_children • ca
7
2026-09-18 • via Nuitee
S
Sylvain • solo_traveller • ca
6
Proche de tous les services mais rapport qualité prix non justifié pour un hôtel qui se fait viellot
Pros:

Personnel très courtois surtout lors du petit déjeuner. Le service était impécable.

Cons:

Bouchon du bain brisé qui devrait être remplacé.

2026-09-18 • via Nuitee
J
jenny • couple • ca
8
2026-09-15 • via Nuitee
G
Guylaine • solo_traveller • ca
10
2026-09-14 • via Nuitee
E
ELODIE • solo_traveller • fr
8
2026-09-14 • via Nuitee
M
Marc • family_with_children • ca
9
2026-09-09 • via Nuitee
N
Noha • solo_traveller • ca
8
2026-09-08 • via Nuitee
S
Shamsun • family_with_children • ca
9
Overall I am satisfied with the service. I will visit the place again.
Pros:

It was a great experience. The location was good. Facility was very clean. Friendly staff.

Cons:

Breakfast was okay. But it would be better to have more variety.

2026-09-08 • via Nuitee
L
Lisa • family_with_children • ca
8
2026-09-07 • via Nuitee
D
Dhavalkumar • family_with_children • ca
9
2026-09-05 • via Nuitee
M
Manon • solo_traveller • ca
8
2026-08-29 • via Nuitee
R
Rohith • family_with_children • ca
10
2026-08-24 • via Nuitee
E
Emmanuel • couple • ca
5
2026-08-23 • via Nuitee
V
Virginie VETAUX • solo_traveller • fr
7
Pros:

La chambre était spacieuse

Cons:

Le canapé lit avait un matelas trop fin pour pouvoir y dormir
La piscine etait trouble
Le petit déjeuner n'était pas assez diversifié

2026-08-23 • via Nuitee
E
Efaf • family_with_children • ca
10
2026-08-20 • via Nuitee
B
Benoit • family_with_children • ch
8
Pros:

Facile d'accès et fonctionnel.

2026-08-17 • via Nuitee
M
Mohammad • family_with_children • ca
8
2026-08-17 • via Nuitee
M
Malgorzata • family_with_children • us
10
2026-08-17 • via Nuitee