The Headland Hotel and Spa

Hotels
8.8 (792 reviews)
Headland Road , Newquay , gb

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Good spa facilities
Cons:
Dated rooms
Heating issues
Mediocre restaurant menu

Categories

Cleanliness
8.13
Issues with cobwebs and general room condition mentioned in a review.
Service
9.6
Staff were described as friendly, helpful, and attentive throughout multiple reviews.
Location
9.64
Location received consistent praise for its beauty and convenience.
Room Quality
7.59
Some rooms were noted as dated and had heating issues.
Amenities
9.12
Spa facilities received positive remarks, though usage was impacted by children.
Value for Money
8.58
Some reviews hinted at additional costs for room upgrades.
Food and Beverage
8.63
Mixed sentiments regarding the restaurant and dining options.
Overall Experience
9.1
Overall pleasant experience with mentioned shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:58

Property Description

Luxurious Spa and Leisure Facilities

Indulge in ultimate relaxation at the Five Bubble rated spa with a variety of pools, steam room, sauna, hot tub, and more. Enjoy premium treatments and a fully equipped gym for a rejuvenating experience.

Gourmet Dining Experience

Savor the finest Cornish coastal produce at the award-winning restaurants, offering a range of culinary delights from a brand new restaurant to a relaxed terrace with beach views. Enjoy poolside drinks and Mediterranean dining at The Deck for a memorable dining experience.

Premium Accommodation and Convenient Amenities

Experience comfort in the spacious 5-star bedrooms with modern amenities like free Wi-Fi, satellite TV, and plush robes. Take advantage of on-site laundry facilities, free parking, and proximity to local attractions for a seamless stay.

Book now for an unforgettable luxury getaway at The Headland Hotel overlooking Fistral Beach!

Important information:

Group bookings and stag/hen parties are not accepted at the hotel. Any such bookings will be canceled. Please note bookings with more than 5 room reservations might get declined. Please note, the property can accommodate extra beds and cots. Extra costs apply (see Hotel Policies). Please inform the property in advance using the Special Requests section. The property hosts weddings, conferences and events. The property tries to minimize any impact to your stay. If you have any questions about how your stay may be affected, please contact the property prior to arrival.

Please note that the property can only allow dogs. When traveling with dogs, please note that an extra charge of £33 per dogs, per night applies. Please note that a maximum of 2 dogs is allowed.This property might host on-site functions, so noise may be audible in some rooms.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NQY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 792 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 7.59
Amenities: 9.12
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 9.1
R
Robert couple gb
9
2026-05-27 via Nuitee
D
David couple gb
10
My holiday weekend
Pros:

The location overlooking fistril beach and the sunsets were magnificent buitiful hotel worth every penny

Cons:

Food in restaurant not 5 star ok being locally sorted brilliant but samey not enough option and the stakes expensive and the worse I have ever had

2026-05-26 via Nuitee
P
Paul couple gb
6
Comfortable and home to the excellent Adam Handling restaurant. Only complaint was the view.
Pros:

Good selection at breakfast and good view from dining room

Cons:

I think it's a bit cheeky to market the room that we were given (122) as having a "side ocean view". Knowing the building from a previous visit, I had rather assumed that this meant the room would be at one end of the hotel. In the event, although the sea could undeniably be seen on a sideways view, the overwhelming outlook is the car park (see photo). The pictures on the website suggest something different - and I wouldn't have booked it had I known. Are there actually any rooms that don't by the measure, have a side ocean view?

2026-05-26 via Nuitee
B
Burlooij couple nl
10
2026-05-26 via Nuitee
A
Alison couple gb
2
Very disappointed!
Pros:

The building is beautiful and the location is great. The staff was friendly and welcoming. The food and cocktail were nice.

Cons:

Unfortunately, we were extremely disappointed with our stay at Headland Hotel & Spa. I genuinely do not understand how this hotel is rated as a 5-star property.

The room was very disappointing compared to what was advertised online. The photos made everything look modern and newly renovated, but in reality we were given an old, dated room with a heavily used mattress. The windows barely opened, making the room unbearably warm with almost no airflow. Both the bedroom and bathroom felt tired and outdated. The shower pressure was poor, the air vent barely functioned, and the towel rail was not working at all.

There are two spa areas — one inside the hotel and another a short walk away. The indoor spa was nothing special and certainly not what you would expect from a luxury 5-star hotel. The second spa being outdoors was also far from ideal, especially in rainy and windy weather. To make matters worse, one of the pools was closed during our stay, and there had been no prior warning about this.

The spa facilities are also open to children, who have access to nearly everything except the jacuzzi. During our visit, a child defecated in one of the pools, which understandably resulted in the pool being closed for the rest of the day.

We also found the restaurant information misleading. The Deck restaurant advertised being open until 9pm, but it closed at 8pm during our stay without any warning. Likewise, the website states lunch is served until 3:30pm, when in reality service ended at 3pm.

Overall, the stay was grossly overpriced for what we received. The breakfast itself was nice, but even the breakfast room was dirty. Sadly, this experience fell far below expectations for a supposedly 5-star hotel.

2026-05-25 via Nuitee
C
Claudia couple de
10
2026-05-23 via Nuitee
M
Mike couple gb
10
Awesome
2026-05-23 via Nuitee
C
Christian couple gb
10
2026-05-23 via Nuitee
N
nick extended_group gb
10
Outstanding
Pros:

Everything, position , interior , spa , staff , food
All wonderful

Cons:

Nothing

2026-05-22 via Nuitee
R
Rebecca solo_traveller gb
10
Pros:

Genuinely couldnt find a bad word to say about this hotel if I tried. Wonderful location, wonderful staff and wonderful facilities. Will 100% be back!

2026-05-22 via Nuitee
C
Claudia solo_traveller ch
9
2026-05-21 via Nuitee
P
Paul couple gb
8
2026-05-19 via Nuitee
G
Gary couple gb
3
Extremely disappointing as we have stayed there before and it has been wonderful
Pros:

Every thing about the hotel was lovely clean rooms comfortable rooms

Cons:

When paying over 300 pounds a night you expect too have some kind of view especially when you pick a hotel out on the Headland and you get the view of a wall about 2 m away from your room.

When expressed to staff members that we were not happy, they turned round to us and told us that the room we had paid for was the lowest standard even though there was a price list in the lobby stating otherwise.

2026-05-18 via Nuitee
U
Ursula couple ch
9
Wir kommen wieder!
Pros:

Das Zimmer hat eine schöne Aussicht aufs Meer. In dem Sinn wunderbare Lage. Sehr gutes Frühstück.

Cons:

Es hatte immer viele Hunde im Restaurant, das hat uns gestört.

2026-05-18 via Nuitee
S
Simon solo_traveller gb
8
Stunning location. Not brilliant service.
Pros:

Great location! Fabulous old hotel.

Cons:

Service very poor for a 5*. Breakfast coffee very slow. Attention to detail average. Not your usual five star.

2026-05-18 via Nuitee
J
Joanne couple gb
9
Nice relaxing time away
Pros:

Location and aqua deck

Cons:

Rather dated

2026-05-17 via Nuitee
J
Jane couple gb
8
Relaxing, indulgent and chilled
Pros:

Location is beautiful looking over Fistral beach.
Aqua Spa was amazing - took my teenage daughter there for her first spa and she loved it it
Beautiful iconic building
Lovely staff
Great breakfast

2026-05-17 via Nuitee
P
Pauline solo_traveller gb
7
Pros:

Cliffe top location

2026-05-14 via Nuitee
S
Sadra couple gb
10
2026-05-13 via Nuitee
P
Pia couple de
10
Sehr professionell, freundlich und gemütlich!
2026-05-12 via Nuitee