Hampton Inn & Suites Mexico City - Centro Historico

Hotels
Hampton Inn
8.8 (538 reviews)
Calle 5 de Febrero No 24 Centro Historico , Mexico City , mx

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Limited breakfast options

Categories

Cleanliness
8.19
Complaints about poor cleaning in some rooms.
Service
9.66
Staff provided warm and helpful service based on various reviews.
Location
9.7
Perfect location in the heart of Mexico City, very convenient.
Room Quality
8.15
Rooms varied in comfort; some appeared dated.
Amenities
8.68
Basic amenities available, but some expected features were lacking.
Value for Money
9.14
Value considered reasonable given the location, despite some issues.
Food and Beverage
7.69
Breakfast options were limited and not impressive.
Overall Experience
9.16
Overall positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:34

Property Description

Historic Charm with Modern Comforts
Experience the elegance of the 1800s seamlessly blended with contemporary conveniences at our hotel near Zocalo and the Historic District of Mexico City.

Comfortable Rooms and Convenient Amenities
Relax in well-equipped rooms with air conditioning, cable TV, and free WiFi. Start your day with a complimentary hot breakfast and make use of the fitness center and game room.

Prime Location for Exploring
Conveniently located near Benito Juarez International Airport, our hotel is the perfect base for exploring the city's cultural and historical landmarks just steps away.

Book now for an unforgettable stay at Hampton Inn & Suites Mexico City - Centro Historico.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for US$20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 3.50 per hour.

Location

Guest Reviews

8.8
Based on 538 reviews
Cleanliness: 8.19
Service: 9.66
Location: 9.7
Room Quality: 8.15
Amenities: 8.68
Value for Money: 9.14
Food and Beverage: 7.69
Overall Experience: 9.16
G
gloria couple us
10
Pros:

Clean, friendly staff, great location

2026-05-26 via Nuitee
E
Emma M. solo_traveller pa
10
El trato amable, la limpieza del cuarto, cama cómoda. Todo genial!
Pros:

Todo muy bien como siempre. La limpieza y el trato del personal, genial!

Cons:

Todo perfecto.

2026-05-24 via Nuitee
S
Silvia Roxana García solo_traveller sv
10
Pros:

Excelente atención y ubicación. Esta super cerca del Zócalo y permite llegar a pie. La atención del personal fue espectacular.

Cons:

A veces el baño por ser encerrado daba un olor feo, no era muy fuerte pero nos obligaba a dejar encendido para que funcionará el extractor de aire

2026-05-16 via Nuitee
A
ackart Friends getaway Denver, Colorado
10
Amazing location close to lots
Pros:

This place was in a great location close to the plaza and walking distance to museums. Very safe and the breakfast were delicious. Staff was friendly and helpful. Rooms we’re comfortable and good size. Loved the terrace for yoga and playing games.

2026-05-14 via Tripadvisor
A
Alvaro Medina solo_traveller mx
9
Pros:

Su ubicación y su comodidad

Cons:

El sofá cama, incómodo

2026-05-14 via Nuitee
J
Jean family_with_children za
8
Enjoyable
Pros:

Breakfast was good, although the coffee could have been better. Staff was friendly and spoke English. Location was good.

Cons:

A small fridge in the room will help.
Beds were noisy when one turn during the night.
The shower tap was difficult to figure out at first.

2026-05-11 via Nuitee
C
claudia couple co
10
Excepcional
Pros:

La limpieza y ubicación

2026-05-06 via Nuitee
R
Ramakrishnan couple us
5
Overall positive, convenient and great value for money
Pros:

Value for money

Cons:

Noise level from street high. Front desk staff were not as courteous. Every day only one coffee powder packet was left in the room even after I told them we were two people. Re-entry was always difficult as they locked the entrance door. Breakfast was decent ur not as good.

2026-05-05 via Nuitee
M
moises couple us
8
2026-04-27 via Nuitee
S
Siloe family_with_children hn
10
2026-04-25 via Nuitee
R
Rosy solo_traveller mx
10
Recomendable 100%
Pros:

Es un hotel de ambiente tranquilo para descansar y/ o estancias de trabajo , las habitaciones son amplias , cómodas y muy limpias. Proporcionan secadora de pelo, plancha y servicio para preparar café y cuenta con 2 restaurantes que ofrecen servicio a la habitación con un buen menú y precios accesibles , para cuando no puedes salir.

Cons:

Quedé enteramente satisfecha, sin detalles desagradables.

2026-04-21 via Nuitee
R
Robert couple ca
8
Une nuit confortable.
Pros:

Cet hôtel est bien situé et son personnel est très accueillant. Les espaces communs sont très beaux, le plafond de verre est impressionnant.

Cons:

Les tapis. Il y a du tapis presque partout. Cela assombrit toutes les pièces et dégage une légère odeur.

2026-04-20 via Nuitee
D
Diego solo_traveller us
9
2026-04-18 via Nuitee
D
Daniel Alejandro solo_traveller mx
9
2026-04-15 via Nuitee
J
José Luis solo_traveller mx
10
La puerta molesta de junto
Pros:

Habitación muy cómoda

Cons:

Estaba mi puerta (habitación 304) pegada a la puerta de otra habitación y cada vez que abrían la puerta se escuchaba muy fuerte

2026-04-11 via Nuitee
M
Michaell family_with_children hn
10
Best location of all.
Pros:

Everything

Cons:

Nothing

2026-04-06 via Nuitee
J
JESUS ANTONIO solo_traveller co
10
Hotel muy bien ubicado
Pros:

El desayuno y la ubicación en el centro histórico

Cons:

No tengo nada por el momento que no me haya gustado

2026-04-05 via Nuitee
D
drbench400 Solo travel
8
Great place
Pros:

Great location and nice room. Wifi is excellent. Breakfast is ok. Could use more choices at breakfast. No fridge in room and could not get a/c to work but they brought me a fan. Location is phenomenal. Staff are very friendly and helpful (in English). Stayed here ten years ago when the wifi was horrible but would definitely stayhere again.

2026-04-02 via Tripadvisor
C
Chao family_with_children us
10
2026-04-02 via Nuitee
A
Alberto couple br
6
Confortável e central
Pros:

Quarto e banheiro espaçosos, com ampla cama. Isso foi excelente.
Armário , boa tv, WifI .

Cons:

A localização central foi boa para andar mas nem todo mundo pode gostar. O preço ajudou na escolha. O café da manhã tem variedade mas não gostei do que foi servido.

2026-03-30 via Nuitee