Hampton Inn & Suites Mexico City - Centro Historico

Hotels
•
Hampton Inn
8.3 (401 reviews)
Calle 5 de Febrero No 24 Centro Historico , Mexico City , MX
+52 55 8000 5000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Excellent location near historic centre and metro
Helpful, praised concierge and friendly staff
Clean common areas and generally good housekeeping
Good breakfast variety for many guests
Beautiful building/architecture and on-site restaurants
Cons:
Room issues: small rooms, uncomfortable mattresses, dark/non-opening windows
Inconsistent breakfast quality (cold food, slow replenishment)
Slippery shower and some bathroom problems (clogged tub, stained sink)
Worn furnishings (sofa, carpet) and mini-fridge not cold
Some noise issues (footsteps/heels from above) and value perceived as pricey

Categories

Cleanliness
8.7
Mostly positive comments about cleanliness ("limpieza impecable", "La limpieza de todas las areas"); isolated issues like a stained sink and a clogged bathtub lower perfection.
Service
8.9
Service and concierge repeatedly praised (Eddie/Edgar highlighted, many staff described as friendly and helpful), with a few notes of average reception attitude.
Location
9.2
Consistently strong positive sentiment about location and proximity to historic centre, restaurants and metro (multiple reviews: "Great location", "LA UBICACION", "Well located").
Room Quality
6.5
Multiple negative mentions: small rooms, uncomfortable mattress, dark/non-opening windows, worn sofa/carpet, tiny bathroom and layout issues, slippery showers and noisy upstairs rooms.
Amenities
8
Mixed notes: good on-site restaurants mentioned and breakfast variety, but problems reported with mini-fridge temperature, a modern elevator seen as intrusive, and some worn furnishings.
Value for Money
7.2
Several guests felt the price was high for what was delivered ("Pricey for CDMX", "not worth the price"); location helps justify cost for many but perceived value is below average.
Food and Beverage
7.9
Mixed feedback: some guests praise breakfast as "awesome" or "desayuno muy completo", others complain about cold food, slow replenishment and skip breakfast entirely.
Overall Experience
10
Despite room and some F&B issues, overall impressions are very positive: return intent, strong concierge/service, beautiful building and excellent location drive high overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Historic Charm with Modern Comforts
Experience the elegance of the 1800s seamlessly blended with contemporary conveniences at our hotel near Zocalo and the Historic District of Mexico City.

Comfortable Rooms and Convenient Amenities
Relax in well-equipped rooms with air conditioning, cable TV, and free WiFi. Start your day with a complimentary hot breakfast and make use of the fitness center and game room.

Prime Location for Exploring
Conveniently located near Benito Juarez International Airport, our hotel is the perfect base for exploring the city's cultural and historical landmarks just steps away.

Book now for an unforgettable stay at Hampton Inn & Suites Mexico City - Centro Historico.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

8.3
Based on 401 reviews
Cleanliness: 8.7
Service: 8.9
Location: 9.2
Room Quality: 6.5
Amenities: 8
Value for Money: 7.2
Food and Beverage: 7.9
Overall Experience: 10
G
Grace Alvarez • couple • us
10
Pros:

Great customer service!!!

2026-10-30 • via Nuitee
P
Pierre • solo_traveller • fr
8
2026-10-29 • via Nuitee
R
Rodríguez • couple • mx
9
2026-10-27 • via Nuitee
A
Achim • couple • de
7
Pros:

Die Lage ist optimal. Frühstück war befriedigend.

Cons:

Der eingebaute "moderne" Fahrstuhl ist eine Zerstörung der Architektur des Hauses und schafft eine ästhetisch unangenehm verstörende Atmosphäre. An der falschen Stelle gespart! Die Fenster in unserem Zimmer waren dunkel, undurchsichtig und ließen sich nicht öffnen. Dies schafft die Atmosphäre einer Gruft, das Gefühl in einem Sarkophag zu wohnen!!

2026-10-22 • via Nuitee
R
Roció • family_with_children • mx
10
Pros:

LA UBICACION, EL DESAYUNO Y LOS 2 RESTAURANTES QUE HAY A ABAJO

Cons:

ESTUVE EN LA HAB 112 FUE MUY MOLESTOSO ESCUCHAR PASOS CON TACONES EN EL PISO DE ARRIBA DESDE LAS 6 DE LA MAÑANA, DESCONOZCO SI ERA HUESPED O PERSONAL DE SERVICIO.

2026-10-21 • via Nuitee
M
Maru • couple • us
9
Pros:

Location was perfect, stay was very comfortable

2026-10-15 • via Nuitee
S
Steve • solo_traveller • ca
8
Très bien. Je recommande
Pros:

Well located

Cons:

Douche fuitait sur le plancher

2026-10-15 • via Nuitee
A
ANTONINA • couple • us
9
They need updates the sofa and carpet
Pros:

The property is a great location and good restaurant

Cons:

Beautiful hotel with great location

2026-10-12 • via Nuitee
C
Cirita • solo_traveller • us
5
Pros:

We had a room with a double bed. The mattress was not comfortable at all. Mini fridge was not cold and couldn't adjust the temperature. The room was booked for 2 and the complimentary coffee tea etc. Was only for one person. The entry room had a couch but it definitely had seen better days. I would definitely not sit on it let alone sleep on it. Tiny bathroom and sink is in the room not bathroom.

Cons:

The location was the only good thing but definitely not worth the price

2026-09-19 • via Nuitee
A
Anita • couple • us
10
Will return.
Pros:

Nice variety for breakfast, close to places we like to visit and hang out, lots of eating places close by, bakeries close, fairly easy access to metro

Cons:

Our lock on our door was not smooth - even the hotel staff had problems with it. Room was super small.

2026-09-18 • via Nuitee
R
Ruby • couple • us
10
If I want to stay at the historical center I mostly choose the Hampton.
Pros:

The breakfast has improved since I last stayed here. The location is very good. It is not my first time here so I know what to expect .

Cons:

I liked everything.

2026-09-15 • via Nuitee
S
Stephane • couple • fr
8
Bien , conciergerie Edgar top
Pros:

Emplacement

Cons:

Réception souriant moyen

2026-09-11 • via Nuitee
P
Peter • couple • au
7
The excellent travel concierge Eddie helped sort out many things, which greatly reduced any issues
Pros:

Great location

Cons:

A bit tired

2026-09-11 • via Nuitee
V
Veronica • couple • us
10
2026-09-08 • via Nuitee
V
Villegas • family_with_children • mx
7
Buena
Pros:

UBicacion me gusto mucho

Cons:

QUE la bañera esta tapada, manchado el lavamanos.

2026-09-07 • via Nuitee
K
Krysta • couple • us
9
2026-09-07 • via Nuitee
M
Maria Esther Hernandez • family_with_children • us
10
2026-09-05 • via Nuitee
J
jacek centru wro • family_with_children • pl
7
OK
Cons:

HOTEL WYGLADA NA FOTO LEPIEJ NIZ W RZECZYWISTOSCI

2026-09-01 • via Nuitee
J
JESUS • family_with_children • mx
10
fantastico
Pros:

desayuno muy completo y rico camas muy comodas, limpieza impecable, atencion del personal de primera

2026-08-27 • via Nuitee
R
RICARDO JAVIER • couple • mx
10
2026-08-21 • via Nuitee