Monte Santo Resort

Hotels
Highgate Independent
9 (122 reviews)
Monte Santo Aldeamento Turistico, Rua Joao Paulo II, Lagoa, 8400-559 , Lagoa , PT

Facilities

Full-service spa
Fitness facilities
Proposal/romance packages available
Express check-out
Arcade/game room
Comprehensive recycling policy
Health club
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Clean and comfortable
Family friendly
Great food
Cons:
Room maintenance issues
Poor handling of service requests
Breakdown of facilities

Categories

Cleanliness
8.96
Multiple reviews mentioned cleanliness positively, but some also expressed concerns about room maintenance.
Service
8.93
Service was highlighted as good, though there were some reported issues with responsiveness to maintenance requests.
Location
9.47
The location was mentioned positively, with easy access to nearby attractions.
Room Quality
7.92
Several reviews indicated needed maintenance and updates in the rooms.
Amenities
9.45
Amenities were generally well-received, with positive feedback on pool and recreational areas.
Value for Money
8.91
The overall experience was viewed favorably despite some issues, leading to satisfactory value for money.
Food and Beverage
9.46
Breakfast and bar offerings received positive mentions across reviews.
Overall Experience
8.93
Guests overall had a good experience, though some specific issues detracted from the ideal stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:59

Property Description

Discover the perfect blend of luxury and relaxation at our exquisite hotel, Monte Santo Resort, located just a stone's throw from beautiful beaches.

Spa and Recreational Amenities
Unwind at our full-service spa offering soothing massages and invigorating body treatments. With five sparkling outdoor swimming pools, a thrilling water park, and a fully equipped health club, there’s something to indulge every guest.

Dining Experience
Savor delightful international cuisine at Aroma Restaurante or enjoy the convenience of room service while relaxing on your private balcony. Refresh yourself with a drink from our poolside bar or choose from our two stylish bars/lounges.

Comfort and Convenience
Our air-conditioned rooms are designed for your comfort, featuring kitchens and luxurious jetted bathtubs. Stay connected with complimentary wireless internet and enjoy the ease of our onsite amenities including a business center and airport shuttle service.

Book your stay at Monte Santo Resort today for an unforgettable experience!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • A car is recommended for transportation to and from this property.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FAO

Property Policies

  • Pets

    Pets not allowed

  • Covid

    Guests must provide a negative COVID-19 test result

  • Covid

    COVID-19 vaccine must have been received a minimum number of days before check-in: 14

  • Children and extra beds

    No rollaway/extra beds available

  • Covid

    Minimum age for proof of COVID-19 vaccination requirement: 12

See all policies

Location

Guest Reviews

9
Based on 122 reviews
Cleanliness: 8.96
Service: 8.93
Location: 9.47
Room Quality: 7.92
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 9.46
Overall Experience: 8.93
M
Maria Manuel couple pt
9
uma boa estadia de trabalho num excelente hotel!
Pros:

Não tomamos pequeno almoço, mas usufruímos da piscina interior e da sauna que são excelentes. Os jardins e as piscinas estão impecáveis e são muito agradáveis. Sofás e cama excelentes!

Cons:

A cozinha era excelente , com todas as comodidades, mas nem o café, nem o chá estavam disponíveis gratuitamente e não havia creme de corpo, ou mãos na cas ade banho assim como também não existia amaciadoe de cabelo.

2026-05-20 via Nuitee
N
Noel couple ie
8
Have stayed many times and would stay again -great location and ambience but needs some investment
Pros:

Improvements to pool and grounds

Cons:

Wooden walkways need replacing. Damp issue in apartment. Patio Furniture needs replacing.

2026-05-20 via Nuitee
K
Kroon extended_group pt
10
All I expected.
Pros:

The solution created because the swimming pool was temporary closed. The friendlyness of the staff and the massage facility. Thanks Inez!

2026-05-18 via Nuitee
S
Soulard family_with_children fr
8
2026-05-18 via Nuitee
S
Stiina Villar solo_traveller pt
9
2026-05-17 via Nuitee
H
Helen extended_group be
10
2026-05-17 via Nuitee
V
von Flüe solo_traveller ch
10
2026-05-15 via Nuitee
J
Jacqueline couple gb
10
Posh hotel in a very convenient location to shopping malls, supermarkets and beach. Love it 💕
Pros:

Beautiful property in a lovely Spa resort. We loved the indoor warm pool. We did lots of lengths and then spent ten minutes in the sauna. Had a massive pool and pool bar. There are locker rooms and you get a locker key. Choice of six outdoor pools. Cleaners come everyday to clean replace towels , make your bed and leave you washing machine tabs or dishwasher tabs. And leave you pods for coffee machine. I tried the spa bath was amazing. They leave you l Occitane hand wash, shower gel and shampoo it was Amazing. Also staff were lovely and they have someone on reception 24/7. I had a WOW spa foot reflexology by Carlos who was a lovely man.

Cons:

Everyone has their own private garden you get a patio table and chairs. But I wasn’t allowed a lounger to sunbathe .

2026-05-11 via Nuitee
D
David solo_traveller pt
5
2026-05-06 via Nuitee
C
Céline couple be
10
Parfait ! Un lieu paisible et ressourçant.
Pros:

Tout. Le lieu est magnifique, le personnel accueillant. La suite était vraiment grande et la terrasse aussi ! Une super chouette expérience.

Cons:

Il y avait pas mal d’enfants… qui crient.

2026-05-05 via Nuitee
M
Marlies family_with_children nl
6
Was ooit een mooi park, maar slecht onderhouden helaas.
Pros:

Mooie ligging, ruime accomodaties.

Cons:

Veel achterstallig onderhoud aan het park. Binnenzwembad slecht onderhouden en niet schoon en 2/3 van de wellness niet in gebruik doordat het kapot is (7 nachten). Houtwerk langs zwembad rot en uitstekende splinters en spijkers. Echt zonde.

2026-05-05 via Nuitee
B
Barbara family_with_children nl
7
Netjes maar saai
Pros:

Lekker binnen en buiten zwembad

Cons:

Beetje onpersoonlijk/saai, erg nieuw en standaard meubels, erg mag nog wel wat leven in de brouwerij

2026-05-04 via Nuitee
C
Claire family_with_children ie
9
Very enjoyable and relaxing
Pros:

Very good quality accommodation very clean friendly staff very good food facilities very good service good

Cons:

Some small things need repair showing signs of age wooden boardwalks etc but overall very enjoyable stay

2026-05-04 via Nuitee
J
João couple pt
9
2026-05-03 via Nuitee
M
Mario family_with_children ch
9
2026-05-03 via Nuitee
V
Vicente family_with_children es
10
2026-05-02 via Nuitee
R
Raquel couple br
10
Simplesmente maravilhoso os funcionários educados fomos comemorar o aniversário do meu marido e fomos bem recebidos
Pros:

Tudo muito limpo , espaçoso bem moderno e organizado .

2026-05-02 via Nuitee
N
Nina family_with_children nl
9
Geweldig
Pros:

Prachtige accommodatie, ruim, luxe, schoon.

Cons:

Niks

2026-04-28 via Nuitee
L
Latoya family_with_children fr
9
Peaceful resort with great atmosphere
Pros:

The resort is very well maintained and peaceful. The pools are clean and spacious, with plenty of sunbeds available. The landscaping with palm trees and the small bridge gives it a really nice atmosphere. Our accommodation was comfortable, clean, and well equipped. Staff were friendly and helpful throughout the stay. The location is also convenient, with easy access to Carvoeiro and nearby beaches.

2026-04-27 via Nuitee
J
José Miguel solo_traveller pt
10
2026-04-27 via Nuitee