Monte Santo Resort

Hotels
•
Highgate Independent
9 (122 reviews)
Monte Santo Aldeamento Turistico, Rua Joao Paulo II, Lagoa, 8400-559 , Lagoa , PT
+351 282 321 000

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Facilities

Full-service spa
Fitness facilities
Proposal/romance packages available
Express check-out
Arcade/game room
Comprehensive recycling policy
Health club
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Clean and comfortable
Family friendly
Great food
Cons:
Room maintenance issues
Poor handling of service requests
Breakdown of facilities

Categories

Cleanliness
8.96
Multiple reviews mentioned cleanliness positively, but some also expressed concerns about room maintenance.
Service
8.93
Service was highlighted as good, though there were some reported issues with responsiveness to maintenance requests.
Location
9.47
The location was mentioned positively, with easy access to nearby attractions.
Room Quality
7.92
Several reviews indicated needed maintenance and updates in the rooms.
Amenities
9.45
Amenities were generally well-received, with positive feedback on pool and recreational areas.
Value for Money
8.91
The overall experience was viewed favorably despite some issues, leading to satisfactory value for money.
Food and Beverage
9.46
Breakfast and bar offerings received positive mentions across reviews.
Overall Experience
8.93
Guests overall had a good experience, though some specific issues detracted from the ideal stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:59

Property Description

Discover the perfect blend of luxury and relaxation at our exquisite hotel, Monte Santo Resort, located just a stone's throw from beautiful beaches.

Spa and Recreational Amenities
Unwind at our full-service spa offering soothing massages and invigorating body treatments. With five sparkling outdoor swimming pools, a thrilling water park, and a fully equipped health club, there’s something to indulge every guest.

Dining Experience
Savor delightful international cuisine at Aroma Restaurante or enjoy the convenience of room service while relaxing on your private balcony. Refresh yourself with a drink from our poolside bar or choose from our two stylish bars/lounges.

Comfort and Convenience
Our air-conditioned rooms are designed for your comfort, featuring kitchens and luxurious jetted bathtubs. Stay connected with complimentary wireless internet and enjoy the ease of our onsite amenities including a business center and airport shuttle service.

Book your stay at Monte Santo Resort today for an unforgettable experience!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • A car is recommended for transportation to and from this property.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FAO

Property Policies

  • Pets

    Pets not allowed

  • Covid

    Guests must provide a negative COVID-19 test result

  • Covid

    COVID-19 vaccine must have been received a minimum number of days before check-in: 14

  • Children and extra beds

    No rollaway/extra beds available

  • Covid

    Minimum age for proof of COVID-19 vaccination requirement: 12

See all policies

Location

Guest Reviews

9
Based on 122 reviews
Cleanliness: 8.96
Service: 8.93
Location: 9.47
Room Quality: 7.92
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 9.46
Overall Experience: 8.93
S
Sandy • family_with_children • gb
8
Lovely townhouse appartment in well located and quiet resort
Pros:

Excellent appartment. Spacious. Immaculately clean and great location close to the external security gates entry for easy walk down to Carvoeiro.

Cons:

A little more privacy / separation between ground floor patios.

2026-07-25 • via Nuitee
J
Jose • family_with_children • pt
10
Pros:

Excelente Resort. Tranquilo.
Fizeram um upgrade para uma moradia. Muito boa. Excelente insonorização.
O pequeno almoço é mesmo TOP, com bastante qualidade nos produtos. Bastantes funcionários, sempre disponíveis. A reposição não chega a ser tema. Os funcionários estão sempre atentos! Muito bom.
Boas piscinas. A piscina grande é mesmo grande ! Não falta espaço. A piscina interior é também muito boa.

Cons:

Muitas bolas na piscina grande (por parte dos hóspedes). Acaba por ser incomodativo.

2026-07-25 • via Nuitee
L
Lukasz • family_with_children • pl
9
Nice place, nice time!
2026-07-23 • via Nuitee
G
Gianluigi • family_with_children • it
6
That's 4 stars..
Pros:

Il bar, il ristorante e il suo staff.

Cons:

La manutenzione inesistente, la trascuratezza, la poca gentilezza della reception

2026-07-23 • via Nuitee
H
Huuse • solo_traveller • no
8
2026-07-21 • via Nuitee
T
thiago • family_with_children • br
3
Decepcionante
Pros:

Tamanho

Cons:

Aquecedor toalha quebrado em um wc, no outro ralo do chuveiro entupido. Restaurante que fecha até para hóspedes etc
Não vale nem de perto o preço que paguei.
Hotel mais caro que fiquei e com pior custo benefício, totalmente diferente do que eu imaginava quando reservei

2026-07-20 • via Nuitee
R
Rick • couple • nl
10
Fantastisch
Pros:

Alles

Cons:

Eigenlijk niks.misschien late inchecken, was pas om 16 uur mogelijk

2026-07-20 • via Nuitee
E
eva maria • family_with_children • es
8
2026-07-19 • via Nuitee
L
Leticia Pacheco • solo_traveller • ie
10
Pros:

Estava tudo perfeito,,,nao tenho o que reclamar
Tudo excelente,,,tivemos uma ótima férias e pretendemos voltar novamente

2026-07-19 • via Nuitee
M
Mark • family_with_children • be
6
The 0 maintenance resort
Pros:

Mooie grote appartemeneten. Het eten is er best ok, de BBQ is een aanrader hoewel erg duur. Personeel in het resto is wat onhandig maar zeer vriendelijk. Er is een bar aan het zwembad

Cons:

0 onderhoud. Overal verf die loslaat, tuinstoelen die vesleten zijn, de bruggen over het zwembad die je op alle foto's zult zien zijn afgesloten omdat ze op elk moment kunnen instorten. Ook bruggen in het resort die je nodig hebt om overal naartoe te wandellen zijn rot. Sauna en bubbelbad waren defect. Het hele resort is "has-been" en onderhoud is er gewoon niet. Prijs kwaliteit voel ik met wat onrecht aangedaan aangezien ik betaal voor 5 sterren maar er maar 3-4 kreeg. Sommige bedden zijn onbeslaapbaar door slechte, heel slechte matrassen (je kan de metalen veren tellen als je ligt). Heel veel losse tegels rond het zwembad. De airco werkt maar half

2026-07-17 • via Nuitee
L
Leonor • couple • pt
10
Pros:

A simpatia dos funcionários, a qualidade dos apartamentos em si. A qualidade de todos os materiais é notória. As várias piscinas, que proporcionam uma zona mais infantil para quem tem crianças e uma zona mais reservada para quem quer descansar. Recomendo mesmo muito e vou voltar brevemente.

2026-07-15 • via Nuitee
G
Gina • family_with_children • pt
5
Tired, not a 5 star property, facilities need refurbishing, products like kettle didn’t work. Staff lacked customer serv
2026-07-14 • via Nuitee
R
Ranald • extended_group • gb
9
2026-07-13 • via Nuitee
V
Vanilio • couple • pt
10
2026-07-12 • via Nuitee
R
Rui • couple • pt
8
Muito agradável
Pros:

Y

Cons:

Y

2026-07-12 • via Nuitee
B
Bruno • family_with_children • ch
9
2026-07-12 • via Nuitee
B
Basualdo • couple • pt
10
2026-07-10 • via Nuitee
A
Arathi • family_with_children • fr
7
La chambre était spacieuse et confortable mais la piscine n'était pas très propre.
Pros:

taille de l'hébergement, parking gratuit, emplacement de l'hôtel, entretien des extérieur

Cons:

mur des chambres pas en très bon état, piscine pas propre, manque de modernité

2026-07-10 • via Nuitee
B
Bruno • couple • pt
9
2026-07-09 • via Nuitee
T
Tevyn • couple • gb
9
Was a relaxing stay made easy by staff member with blue hair
Pros:

Spacious, clean and pretty much everything it says it is

Cons:

Pillows were a little stiff and the TV wasn’t a smart TV.

2026-07-09 • via Nuitee