The Grand Mark Prague - The Leading Hotels of the World

Hotels
•
The Leading Hotels of the World
9.5 (2869 reviews)
Hybernská 12 , Prague , CZ

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Clean and spacious rooms
Cons:
Limited amenities
Small gym
Restaurant menu variety

Categories

Cleanliness
9.1
There were mentions of clean rooms but some concerns about the room temperature indicating an overall standard quality.
Service
10
Many reviews highlight exceptional service, particularly from staff like Bilal, indicating high-quality service.
Location
10
Multiple reviews noted the excellent location near key attractions, suggesting a premium location.
Room Quality
9.6
The rooms were often described as nice and spacious, though there were minor issues with bed arrangements.
Amenities
8.6
Some amenities were noted, but concerns about the gym size suggest a lesser experience in this category.
Value for Money
9.6
Overall value seems to be aligned with expectations for a high-quality hotel despite some feedback about meal prices.
Food and Beverage
9.1
Generally good food quality mentioned, with suggestions for more variety on the menu.
Overall Experience
10
An overwhelmingly positive experience was portrayed, with guests expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 20:56

Property Description

Luxurious Accommodation
The Grand Mark Prague - The Leading Hotels of the World offers spacious, well-furnished rooms blending tradition with modern design. Guests can enjoy separate living areas, full kitchenettes, large bathrooms with heated floors, and picturesque garden or street views.

Exquisite Dining Experience
Indulge in a generous buffet breakfast featuring local organic delicacies and homemade treats. For lunch and dinner, savor Czech and international cuisine at Le Grill Restaurant or opt for a more casual setting at Two Step Bar or Garden Restaurant. A welcome drink voucher adds to the culinary delight.

Unmatched Amenities
Guests have complimentary access to the fitness center 24/7. The hotel's 1800 m² private courtyard garden sets the stage for memorable dining experiences and special events, making it an ideal choice for honeymoons and romantic getaways.

Experience elegance and comfort at The Grand Mark Prague - The Leading Hotels of the World.

Important information:

Please note that you will be asked at check-in to present ID and the credit card used during the booking process.

Please note that when making a nonrefundable reservation, you are required to show the same credit card upon check-in as was used when making the reservation.

Please note that access to wellness is allowed for adults and children aged 12 and above.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Location

Property Video

Guest Reviews

9.5
Based on 2869 reviews
Cleanliness: 9.1
Service: 10
Location: 10
Room Quality: 9.6
Amenities: 8.6
Value for Money: 9.6
Food and Beverage: 9.1
Overall Experience: 10
S
Stanley • solo_traveller • us
10
The staff was very friendly and helpful. They upgraded my room to a suit and it was amazing!!! The g
Pros:

The location was excellent. The hotel was a 5-minute walk to the clock tower and other main attractions. The staff was very friendly and helpful. They upgraded my room to a suite, and it was amazing! The garden restaurant is beautiful. The food was also good. Mr. Bilel was super accommodating and responsive. I will definitely stay there again the next time I visit Prague.

Cons:

Nothing really.

2026-09-19 • via Nuitee
M
Marcin • solo_traveller • pl
10
2026-09-19 • via Nuitee
S
Scott • couple • us
10
2026-09-19 • via Nuitee
P
Petr • couple • cz
10
2026-09-18 • via Nuitee
A
Arnur • couple • kz
10
The Grand Mark Prague je opravdu výjimečný hotel. Velmi nás potěšil upgrade pokoje – bylo to příjemné překvapení. Hotelo
2026-09-18 • via Nuitee
R
reza yeganeh • couple • ee
8
Comfortable Stay Within Walking Distance of Prague's Old Town
Pros:

I was upgraded to a higher-category suite. The room was spacious and elegantly furnished with classic furniture. It offered a view of the street, and the bed was very comfortable.

Cons:

Housekeeping entered the room several times to deliver items that had previously been forgotten, which was somewhat disruptive and annoying.
The breakfast staff were very formal and did not provide a particularly friendly or warm welcome. In addition, the selection at the breakfast buffet felt rather limited considering the price charged by the hotel.

2026-09-18 • via Nuitee
N
Nava Gad • solo_traveller • il
10
Pros:

מיקום יחסּ נוחות ויופי. הכול!

2026-09-18 • via Nuitee
E
Edward • couple • us
10
2026-09-18 • via Nuitee
T
Tajiki • couple • no
9
Everything was very nice, especially the location, what made the occasion even better was the concierge and the valets.
2026-09-18 • via Nuitee
B
Barbara • couple • ch
10
Più che splendido !
Pros:

Semplicemente meraviglioso! Una suite a dir poco perfetta: accogliente, spaziosa e pulitissima. Il servizio è stato impeccabile.

Tutto il personale è stato estremamente gentile e professionale: dal portiere Belel, alla reception, sia diurna che notturna, fino agli chef e ai camerieri. Un servizio davvero ineccepibile, sempre attento e disponibile.

Una menzione speciale va alla colazione, curata con un’attenzione per l’ospite davvero al di là di ogni aspettativa: prodotti freschi, grande varietà e ottima qualità.

Consigliatissima anche la cena proposta dallo chef italiano: una cucina davvero raffinata, delicata e curata in ogni dettaglio.

Un soggiorno semplicemente meraviglioso, in un ambiente dove ci si sente accolti e coccolati. Un’esperienza che porteremo con noi e che consigliamo assolutamente!

Cons:

Ad essere davvero pignoli, l’unico piccolo appunto riguarda il servizio in camera: trattandosi di un hotel 5 stelle, ci saremmo aspettati il cambio degli asciugamani e la preparazione della camera per la notte (turndown service).

Per il resto, davvero nulla da eccepire: il soggiorno è stato semplicemente meraviglioso.

2026-09-16 • via Nuitee
R
ravin • couple • us
10
Great value, great staff
Pros:

Very professional staff

Cons:

All good
AC was not as good

2026-09-16 • via Nuitee
P
Priyanka • extended_group • gb
10
2026-09-15 • via Nuitee
L
Linton • couple • gb
10
2026-09-15 • via Nuitee
T
Torben • couple • dk
10
Meget fint hotel - kan varmt anbefales
Pros:

Morgenbuffet var fantastisk

Cons:

Som ved næsten alle hoteller er dynerne for tykke om sommeren

2026-09-15 • via Nuitee
אלכס • solo_traveller • il
10
2026-09-15 • via Nuitee
J
Jan • solo_traveller • se
10
Pros:

Allt var bra men så hade vi en svit också.

2026-09-14 • via Nuitee
D
David • couple • gb
9
Outstanding hotel with outstanding staff
Pros:

The hotel is position in the centre making it easy to access local attractions etc. We were immediately welcomed by a member of staff as we pulled up in the car. They took care of our luggage whilst we checked in. The bellboy then took our luggage and escorted us to our suite. Staff were very professional and welcoming. The hotel offers a range of services and we also enjoyed the resident peacocks. The food was off a very high standard and we were delighted to find al a cart breakfast e being available.

Cons:

The only disappointment throughout the visit was at dinner, which started very well but the service descended towards the end. I had asked for a dessert wine but unfortunately, I had finished my dessert by the time arrived with the wine. I therefore asked for an I instead, again, by the time it had arrived, my partner had finished their coffee and so i rejected the coffee too. A disappointing end to an otherwise wonderful experience.

2026-09-14 • via Nuitee
M
Maria • solo_traveller • nl
9
2026-09-14 • via Nuitee
C
CHRISTOPHE • couple • fr
8
Pros:

La chambre est parfaite et tout est de bon goût, raffiné et neuf. Il manquait un peignoir dans notre chambre

Cons:

Tout est parfait sauf le petit déjeuner où le jus d’orange frais est en supplément… dans un 5 étoiles je n’ai jamais vu ça. Le buffet présente bien mais au final ce n’est pas génial, le choix n’est pas assez vaste… et tes tables sont trop proches du buffet et les chaises très lourdes.

2026-09-14 • via Nuitee
K
Kay • couple • de
10
Super Hotel mit toller Küche und sehr sehr gutes Frühstück.
Pros:

Alles super

Cons:

Nichts zu bemängeln

2026-09-13 • via Nuitee