The Grand Mark Prague - The Leading Hotels of the World

Hotels
CZECH INN HOTELS
9.5 (2686 reviews)
Hybernská 12 , Prague , cz

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Clean and spacious rooms
Cons:
Limited amenities
Small gym
Restaurant menu variety

Categories

Cleanliness
9.1
There were mentions of clean rooms but some concerns about the room temperature indicating an overall standard quality.
Service
10
Many reviews highlight exceptional service, particularly from staff like Bilal, indicating high-quality service.
Location
10
Multiple reviews noted the excellent location near key attractions, suggesting a premium location.
Room Quality
9.6
The rooms were often described as nice and spacious, though there were minor issues with bed arrangements.
Amenities
8.6
Some amenities were noted, but concerns about the gym size suggest a lesser experience in this category.
Value for Money
9.6
Overall value seems to be aligned with expectations for a high-quality hotel despite some feedback about meal prices.
Food and Beverage
9.1
Generally good food quality mentioned, with suggestions for more variety on the menu.
Overall Experience
10
An overwhelmingly positive experience was portrayed, with guests expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 20:56

Property Description

Luxurious Accommodation
The Grand Mark Prague - The Leading Hotels of the World offers spacious, well-furnished rooms blending tradition with modern design. Guests can enjoy separate living areas, full kitchenettes, large bathrooms with heated floors, and picturesque garden or street views.

Exquisite Dining Experience
Indulge in a generous buffet breakfast featuring local organic delicacies and homemade treats. For lunch and dinner, savor Czech and international cuisine at Le Grill Restaurant or opt for a more casual setting at Two Step Bar or Garden Restaurant. A welcome drink voucher adds to the culinary delight.

Unmatched Amenities
Guests have complimentary access to the fitness center 24/7. The hotel's 1800 m² private courtyard garden sets the stage for memorable dining experiences and special events, making it an ideal choice for honeymoons and romantic getaways.

Experience elegance and comfort at The Grand Mark Prague - The Leading Hotels of the World.

Important information:

Please note that you will be asked at check-in to present ID and the credit card used during the booking process.

Please note that when making a nonrefundable reservation, you are required to show the same credit card upon check-in as was used when making the reservation.

Please note that access to wellness is allowed for adults and children aged 12 and above.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 35 per day.

Location

Guest Reviews

9.5
Based on 2686 reviews
Cleanliness: 9.1
Service: 10
Location: 10
Room Quality: 9.6
Amenities: 8.6
Value for Money: 9.6
Food and Beverage: 9.1
Overall Experience: 10
S
Sławomir couple pl
10
2026-05-30 via Nuitee
S
shlomo couple il
10
2026-05-30 via Nuitee
M
Mia couple us
10
Dream hotel- will come back!!
Pros:

Amazing hotel!! We loved everything about it!!! Beautiful lovely rooms- and we were treated very special on our honeymoon

Cons:

We have no complaints at all

2026-05-30 via Nuitee
C
Carla couple pt
8
Excelente escolha, muito central, quartos espaçosos e confortáveis.
Pros:

A localização era fantástica, o quarto excelente, o pequeno almoço também muito bom e variado. Os funcionários muito cordiais e expeditos. O jardim é lindo apesar de ser rodeado por todos os lados por prédios.

2026-05-29 via Nuitee
E
Eamon couple ie
7
Nice hotel, great location but some service issues.
Pros:

Great location on a quiet street close to the centre of the Old Town, Very clean and a lovely garden terrace at the back of the hotel. Friendly doormen to greet you every time you came back to the hotel.

Cons:

Air Conditioning didn't work properly for the first two days and could only be switched on or off from the technicians office. Turndown service only happened one night of the three. Only on departure did reception apologise for the issues we experienced.

2026-05-28 via Nuitee
B
Barry solo_traveller gb
10
Excellent hotel and will definitely return
Pros:

Excellent service from the staff. Very large rooms that were well equipped and excellent food

Cons:

The pool was closed for repairs.

2026-05-27 via Nuitee
I
Iullia couple ru
9
Pros:

Все было хорошо, персонал в отеле очень вежливый.

Cons:

В ресторане при отеле была напряженная обстановка. Долго ждали, кода же принесут еду. Официанты делают вид, что не знают русского языка ( стараются говорить на Английском), хотя все разговаривают на русском. Видимо это особенности отношения к Россиянам.

2026-05-27 via Nuitee
H
Heinz-Jürgen couple de
9
Sehr gute Service, hervorragende Lage, das Frühstück auf der Terrasse mit Live-Piano: extraklasse!
Pros:

Die Lage ist sehr zentral, das Frühstück hervorragend, eine besondere Note verdient die Terrassen-Option im Hotelgarten, inklusive Pianist, zumindest am Wochenende. Das Personal ist freundlich und aufmerksam. Auch der Spa-Bereich ist herausragend, ebenso das Zimmer.

2026-05-27 via Nuitee
A
Abdulaziz family_with_children sa
10
يستحق ان يكون الخيار الاول في براغ بالنسبة لي
Pros:

كل شي كان ممتاز

Cons:

لا شي

2026-05-27 via Nuitee
N
Neda couple us
10
2026-05-26 via Nuitee
Z
Zeina family_with_children fr
9
Très bon séjour, hôtel bien placé et personnel très aimable et accueillant
Pros:

La chambre en duplex très agréable lorsqu’on vient en famille, le petit-déjeuner dans le jardin avec un pianiste qui joue pour vous, l’amabilité du personnel, la qualité du buffet

Cons:

La climatisation inexistante lorsqu’il fait très chaud

2026-05-26 via Nuitee
H
Heiko couple de
10
Amazing hotel in Prague
Pros:

Very clean hotel, the staff was very helpful and super friendly. Special thanks to the concierge guys, the recommendations for the restaurant and hairdresser were absolutely great. We are coming back

Cons:

Nothing

2026-05-26 via Nuitee
D
Dalip couple in
10
2026-05-26 via Nuitee
N
Nick couple ca
9
Exceptional the best hotel I’ve stayed in the past 25 years.
Pros:

This was one of the best hotels I’ve ever stayed in.
We were able to walk a short distance from the train station. We were greeted by genuine staff. I’m not sure why we were upgraded but our room was fantastic. The food and service was exceptional. We were able to walk everywhere only using a taxi once to get to the castle but walking back was downhill and easy.

Cons:

The spa pool was closed for repair

2026-05-25 via Nuitee
B
Bart couple nl
9
Uitstekende trip
Pros:

Mooi, vriendelijke medewerkers

Cons:

Alles was maar verwacht

2026-05-24 via Nuitee
Z
Zbigniew couple pl
10
Bardzo zadowoleni.
Pros:

Wszystko.

Cons:

Nic.

2026-05-24 via Nuitee
U
Uri family_with_children il
9
2026-05-24 via Nuitee
C
christian couple at
10
2026-05-23 via Nuitee
M
Michal family_with_children il
9
Pros:

מלון מקסים, גינה משגעת, ארוחת בוקר מצוינת, צוות נעים ועוזר, נקי מרכזי . מאוד אהבתי

2026-05-23 via Nuitee
J
Jason couple se
10
2026-05-22 via Nuitee