Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Convenient location
Good breakfast
Comfortable mattress
Cons:
Poor internet
Room quality issues
Inadequate cleanliness
Breakfast quality

Categories

Cleanliness
7.96
Cleanliness was mentioned as acceptable but there were complaints regarding incidents such as a cockroach and unpleasant odors.
Service
9.43
Service was noted to have some issues but also showed potential for being responsive, such as efforts to address noise complaints.
Location
9.47
Several reviews highlighted good proximity to public transport and grocery stores.
Room Quality
7.92
Mixed sentiments regarding room quality, including complaints about old furniture and issues with bed configuration.
Amenities
8.45
Amenities included a sauna and breakfast, but lack of items like bathrobes and towels was noted.
Value for Money
8.41
Some complaints noted that the price did not reflect the quality of service and issues encountered.
Food and Beverage
7.46
Food was criticized for quality, particularly the breakfast experience.
Overall Experience
8.93
Overall experience was generally positive, despite the specific mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:44

Property Description

Luxurious Rooms and Amenities
Hotel Apis offers spacious and air-conditioned rooms with a classic design, LCD TV, work desk, and renovated private bathrooms. Enjoy complimentary bottled water and 24-hour staff service for a comfortable stay.

Recreational Facilities
Guests can unwind at the recreational centre, sauna, or steam bath for relaxation.

Delicious Dining Options
Indulge in Polish and international dishes at Mozaika Resto Bar, using natural ingredients from local producers. Special dietary options like vegetarian and gluten-free meals are also available at the hotel's restaurant and cafe.

Book your stay at Hotel Apis for a memorable experience in Kraków, with convenient access to the city centre and nearby attractions.

Important information:

The availability of beds in the rooms depends on the number of people. Please contact the hotel reception to confirm the bedding configuration.

When booking 3 rooms or more, different policies and additional supplements may apply.

According to the hotel regulations, the Guest must present an identity document at check in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Sauna is closed from 2026-09-15 until 2026-08-01
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Location

Guest Reviews

8.5
Based on 2135 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 7.92
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 7.46
Overall Experience: 8.93
M
Mel • couple • nl
10
Top!!!!!!
Pros:

Dit hotel was extreem goed. In ieder opzicht was mijn verblijf tot in de puntjes geweldig. Het hotel zelf geeft een zeer huiselijk gevoel. Ik wil niet overdrijven, maar heb duizenden hotels voor mijn werk gezien, maar dit was voor mij de eerste keer dat ik zei; als ik tijd heb, dan kom ik hier terug om van mijn rust te genieten.

2026-09-16 • via Nuitee
L
Laura • solo_traveller • lt
9
Pros:

It was ok

Cons:

The room was smaller than the pictures depicted.

2026-09-16 • via Nuitee
T
TETIANA • couple • ua
10
2026-09-15 • via Nuitee
M
marc • solo_traveller • fr
8
Merci pour un agréable séjour
Pros:

Personnel très gentil.petit déjeuner excellent..enorme...chambre confortable mais lit pour 2 un peu.''etroit

2026-09-14 • via Nuitee
K
Krzysztof • family_with_children • pl
10
2026-09-14 • via Nuitee
P
Pasek • solo_traveller • pl
10
Pros:

Czystość, hotel perfekt

Cons:

Jedynie można mieć zastrzeżenie do lokalizacja natomiast darmowy parking wszystko wynagradza

2026-09-13 • via Nuitee
L
Larkin • couple • pl
10
Все было непло,джакузи была изюминка,но постельное подвело,были пятна кофе
Cons:

Были к сожалению капли кофе на постельном белье

2026-09-13 • via Nuitee
J
Jaworek • family_with_children • pl
9
Spędziliśmy wspaniały weekend w Krakowie, hotel spełnił nasze oczekiwania w pełni. Serdecznie polecam.
Pros:

Przemiła obsługa, bardzo czysto, smaczne śniadanie.

2026-09-13 • via Nuitee
A
Adi • solo_traveller • il
10
תמורה מעולה
Pros:

החדר היה מרווח נקי, הצוות יצא מגדרו כדי לעזור בכל דבר! חניה בשפע בחינם. ארוחת בוקר טובה.היה מצויין!

Cons:

לא היה דבר כזה.

2026-09-13 • via Nuitee
O
Oleksandr • solo_traveller • ua
10
2026-09-12 • via Nuitee
T
Tołysz • solo_traveller • pl
9
Bardzo miła atmosfera, przyjemne miejsce ;)
Pros:

Miła obsługa, dobre śniadanie :)

Cons:

Ekstremalnie niewygodna poduszka 😅

2026-09-10 • via Nuitee
T
Timothy • family_with_children • us
8
2026-09-10 • via Nuitee
I
Igor • solo_traveller • il
10
2026-09-10 • via Nuitee
M
Maarten • extended_group • nl
9
Pros:

Uitstekende locatie en ontbijt, ruime kamer

2026-09-10 • via Nuitee
C
cguida62 • couple • it
7
Ottimo per un soggiorno di passaggio
Pros:

Albergo nella prima periferia di Cracovia, con un comodo parcheggio, arredamento moderno e comodo per un soggiorno veloce

Cons:

La posizione e' un po' distante dal centro e per raggiungere qualsiasi luogo serve l'uso dell'auto (....c'e' solo una pizzeria a pochi passi)

2026-09-08 • via Nuitee
M
Michael • solo_traveller • at
7
Pros:

Hier kann ich leider keine Angaben machen einzige gute Parkplatz wird videoüberwacht aber Parkplatz finden

Cons:

Vogelscheiße im Garten wurde einfach eine Decke drüber gehängt auf den stiegen vollgeschissen im Garten . Auch unter der Tisch Glasplatte waren ihr irgendwelche tote tiere ich denke mal die Glasplatte wurde gewendet bevor man sie abwischt. Beim Frühstück war das Besteck auch schmutzig ich habe dort nur einmal gefrühstückt und kein zweites Mal Und diesen Hotel arbeiten mehrere Damen die es nicht schaffen dieses Hotel sauber zu halten im Badezimmer Staub und Schmutz ich muss hier leider ehrlich sein aber dies ist so gewesen aber es gibt in Polen sehr schöne Hotels die was wirklich sauber sind aber in dieses Hotel werde ich nicht mehr einchecken zum Schluss kann ich nur sagen ich war dann in den anderen Hotel da haben nur zwei Damen gearbeitet das Hotel war größer und es war sehr sauber dass mehrere in diesem Hotel nicht schaffen oder nicht wollen

2026-09-07 • via Nuitee
J
Jakub • couple • pl
8
2026-09-06 • via Nuitee
A
ANARI • family_with_children • ee
8
2026-09-06 • via Nuitee
E
Ewa • solo_traveller • pl
10
2026-09-06 • via Nuitee
A
Aldona • solo_traveller • pl
10
Pros:

Pyszne śniadania. Bardzo miły personel.

2026-09-03 • via Nuitee