Holiday Inn Express & Suites Albany Airport Area - Latham by IHG

Hotels
Holiday Inn Express
8.1 (938 reviews)
400 Old Loudon Road , Latham , us

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Comfortable beds
Excellent service
Good breakfast
Clean environment
Cons:
Issues with room temperature
Slippery bathtub
Could improve breakfast variety

Categories

Cleanliness
8.24
Rooms are consistently noted as clean and well-maintained.
Service
8.71
Several reviews highlight excellent and attentive service.
Location
8.75
Guests appreciate the convenient location and ease of access.
Room Quality
7.2
Generally comfortable, but issues reported with room temperature and amenities.
Amenities
7.73
Amenities are satisfactory, but there are some concerns about the limited breakfast options.
Value for Money
8.19
Many guests feel they received good value for their stay.
Food and Beverage
7.74
Breakfast positively highlighted, but some wish for more variety.
Overall Experience
8.21
Guests generally report a pleasant stay with many positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:24

Property Description

Convenient Location and Shuttle Services
Situated in downtown Latham, Holiday Inn Express & Suites offers free shuttles to Albany International Airport, just 6 miles away.

Relaxation and Recreation
Enjoy amenities such as an indoor pool, jacuzzi, and a well-equipped gym. For business needs, take advantage of the 24-hour business center with copy and fax services.

Delicious Dining Options
Savor a variety of dishes at On-Tap Restaurant and Sports Bar, perfect for a satisfying lunch or dinner experience.

Experience comfort, convenience, and great service at Holiday Inn Express & Suites Albany Airport Area - Latham. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 938 reviews
Cleanliness: 8.24
Service: 8.71
Location: 8.75
Room Quality: 7.2
Amenities: 7.73
Value for Money: 8.19
Food and Beverage: 7.74
Overall Experience: 8.21
C
Caroline family_with_children ca
10
2026-05-28 via Nuitee
D
Debbie solo_traveller us
7
Pros:

It was clean and friendly staff.

Cons:

It was loud and didn't get much sleep due to children running around some kind of event going on with young teenagers.

2026-05-26 via Nuitee
N
Nicole solo_traveller us
5
Convenient
Pros:

Convenient. Breakfast

Cons:

Low water pressure. Not the cleanest.

2026-05-25 via Nuitee
S
Sherra couple us
1
Unpleasant experience the entire time
Pros:

The room was spacious

Cons:

We attempted to check in early around 1 pm but was advised the rom would not be ready until 3 which is the normal check in time which is understandable. We returned to the hotel closer to 430 and the room was still not available. We ended up having to wait an additional hour (5:30 pm) for the room. We were also advised that the towels and washcloths would have to be delivered to our room at a later time due to the laundry room being back up due to staff shortages. We were unable to enjoy the pool due to the severe overcrowding and disrespectful children who had no supervision. There were several baseball teams there that were extremely loud and unruly all hours of the day and night. At 1230 at night they were still running up and down the halls yelling and banging on the walls. Absolutely nothing was done about it when brought not only to the parent’s attention but also the hotel staff. The entire stay was unpleasant and frustrating. The hallways smelled like marijuana day and night. The tile part of the floors were covered in water and dirt from the children getting in and out of the pool running up and down the hallways without drying off. Due to this experience this hotel is now on my list to never stay at again which is unfortunate because my previous stay was pleasant.

2026-05-25 via Nuitee
L
Leslie couple us
10
2026-05-21 via Nuitee
V
Vera couple us
10
2026-05-21 via Nuitee
B
Br solo_traveller us
10
2026-05-21 via Nuitee
B
Br solo_traveller us
10
Pros:

Beds and bathroom

Cons:

Hot tub broken

Low toilets

2026-05-21 via Nuitee
D
Deborah family_with_children us
8
Pros:

Breakfast was fine. Plenty of choices and seats.

Cons:

The shower in our bathroom did not have any cold water - it was scorching hot. Other than that, the room was very nice.

2026-05-18 via Nuitee
S
Sharese family_with_children us
7
2026-05-18 via Nuitee
L
Lisa solo_traveller us
10
2026-05-17 via Nuitee
J
Jonathan solo_traveller it
9
Pros:

La colazione era varia e abbondante , struttura pulita e silenziosa

Cons:

Ho dormito in una camera a piano terra

2026-05-14 via Nuitee
D
Duane solo_traveller us
4
Pros:

Location

Cons:

Advertised hot and heated pool Hot tub broke and being removed. Pool not heated. Had to get new key cards everyday because they didnt work when came back at end of day. The coffee was not readably available at 6am

2026-05-11 via Nuitee
1
145dennyf Business
2
Lied too at the Holiday Inn in Latham, NY
Pros:

I’m check into Holiday inn in Latham NY.
Today and I was told you had a hot tub in the pool area when I made the reservation.
I called the hotel to verify it and was told it was working .
When I checked in the Manager Mario told me it was beening removed and not available.
The only reason I picked this hotel was because you it was advertised and confirm there was a hot tub.
In addition to that issue I complained about the room because it is next to a highway is very noisy. I asked for a different room and I was told if I was gonna check I wouldn’t be a different room so I’m not checking out. I like to have a different room away from the highway he refused to give it to me again this was Mario even though he had other rooms away from the highway.
I travel a lot and I would say I have stay in thousands of hotels in my life, but this is one of the worse experiences and was lied too regarding the hot tub.

2026-05-10 via Tripadvisor
C
Cynthia couple us
10
2026-05-10 via Nuitee
I
Indarkumar couple us
10
2026-05-10 via Nuitee
M
MArjorie couple ca
7
Pros:

Confort du lit

Cons:

la réservation booking proposait 2 lits, j'ai fait ce choix et rendu sur place, cela ne nous a pas été offert même si j'ai demandé, Déception

2026-05-09 via Nuitee
J
Jay solo_traveller us
8
2026-05-09 via Nuitee
T
Todd couple us
10
2026-05-07 via Nuitee
F
Freddy family_with_children us
10
Exceptionally a great place for vacation!
Pros:

The Location was great and the breakfast was amazing delicious.

Cons:

Everything was fine and the staff were very polite and friendly.

2026-05-06 via Nuitee