Holiday Inn Express & Suites Albany Airport Area - Latham by IHG

Hotels
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Holiday Inn Express
8.1 (946 reviews)
400 Old Loudon Road , Latham , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Comfortable beds
Excellent service
Good breakfast
Clean environment
Cons:
Issues with room temperature
Slippery bathtub
Could improve breakfast variety

Categories

Cleanliness
8.24
Rooms are consistently noted as clean and well-maintained.
Service
8.71
Several reviews highlight excellent and attentive service.
Location
8.75
Guests appreciate the convenient location and ease of access.
Room Quality
7.2
Generally comfortable, but issues reported with room temperature and amenities.
Amenities
7.73
Amenities are satisfactory, but there are some concerns about the limited breakfast options.
Value for Money
8.19
Many guests feel they received good value for their stay.
Food and Beverage
7.74
Breakfast positively highlighted, but some wish for more variety.
Overall Experience
8.21
Guests generally report a pleasant stay with many positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:24

Property Description

Convenient Location and Shuttle Services
Situated in downtown Latham, Holiday Inn Express & Suites offers free shuttles to Albany International Airport, just 6 miles away.

Relaxation and Recreation
Enjoy amenities such as an indoor pool, jacuzzi, and a well-equipped gym. For business needs, take advantage of the 24-hour business center with copy and fax services.

Delicious Dining Options
Savor a variety of dishes at On-Tap Restaurant and Sports Bar, perfect for a satisfying lunch or dinner experience.

Experience comfort, convenience, and great service at Holiday Inn Express & Suites Albany Airport Area - Latham. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 946 reviews
Cleanliness: 8.24
Service: 8.71
Location: 8.75
Room Quality: 7.2
Amenities: 7.73
Value for Money: 8.19
Food and Beverage: 7.74
Overall Experience: 8.21
W
WILLIAM • couple • us
9
Cons:

It’s a little farther doe my destination but value was well worth it

2026-06-12 • via Nuitee
S
Stephen • solo_traveller • us
10
Great
Pros:

Upon arrival, the staff member greeted me with a positive attitude and energetic demeanor, making me feel welcomed.

2026-06-09 • via Nuitee
R
Rogelio • family_with_children • ca
8
Excellent rapport qualité / prix, passage en ville pour un tournois de basketball dans la région.
2026-06-08 • via Nuitee
C
Candice • solo_traveller • us
9
Great place for a quick rest or a good party!
Pros:

The staff was excellent and went above and beyond especially the night shift when I was checking in! Room was clean and extremely comfortable. I truly didn't want to leave. The cinnamon rolls were amazing! Breakfast staff was very attentive to the area kept everything clean, stocked and running smoothly. Wish I had thought to bring them tips because they deserved it! Alao the event space looks like a really cool spot and I would def recommend for wedding receptions.

Cons:

The layout is weird and there were some aspects like the jenky elevator and stained shower floor and big carpenter ant in my room that was a little off putting. The omelet tasted like fake cheese and powdered eggs gross! But other than that I would stay again!

2026-06-08 • via Nuitee
L
Lorraine • extended_group • us
8
Very comfortable
Pros:

Breakfast was great. Staff was very pleasant.

Cons:

No tissues in the room.

2026-06-07 • via Nuitee
G
Genevieve • family_with_children • ca
7
2026-06-07 • via Nuitee
C
CHALLET • solo_traveller • us
7
Convenient location
Pros:

Great breakfast with much choice

Cons:

Free shuttle for airport was advertised. Actually from 7am to 3pm. This is not specified on the advertising. I had to take a Lyft to go to the airport.

2026-06-06 • via Nuitee
S
Shaw • couple • us
8
2026-06-04 • via Nuitee
E
Erin • family_with_children • us
9
Great stay
Pros:

The beds and sheets were so incredibly soft.

Cons:

A little noisy being on the main road

2026-06-03 • via Nuitee
C
Confidentiel • solo_traveller • ca
8
2026-06-03 • via Nuitee
C
Caroline • family_with_children • ca
10
2026-05-28 • via Nuitee
D
Debbie • solo_traveller • us
7
Pros:

It was clean and friendly staff.

Cons:

It was loud and didn't get much sleep due to children running around some kind of event going on with young teenagers.

2026-05-26 • via Nuitee
N
Nicole • solo_traveller • us
5
Convenient
Pros:

Convenient. Breakfast

Cons:

Low water pressure. Not the cleanest.

2026-05-25 • via Nuitee
S
Sherra • couple • us
1
Unpleasant experience the entire time
Pros:

The room was spacious

Cons:

We attempted to check in early around 1 pm but was advised the rom would not be ready until 3 which is the normal check in time which is understandable. We returned to the hotel closer to 430 and the room was still not available. We ended up having to wait an additional hour (5:30 pm) for the room. We were also advised that the towels and washcloths would have to be delivered to our room at a later time due to the laundry room being back up due to staff shortages. We were unable to enjoy the pool due to the severe overcrowding and disrespectful children who had no supervision. There were several baseball teams there that were extremely loud and unruly all hours of the day and night. At 1230 at night they were still running up and down the halls yelling and banging on the walls. Absolutely nothing was done about it when brought not only to the parent’s attention but also the hotel staff. The entire stay was unpleasant and frustrating. The hallways smelled like marijuana day and night. The tile part of the floors were covered in water and dirt from the children getting in and out of the pool running up and down the hallways without drying off. Due to this experience this hotel is now on my list to never stay at again which is unfortunate because my previous stay was pleasant.

2026-05-25 • via Nuitee
B
Br • solo_traveller • us
10
2026-05-21 • via Nuitee
V
Vera • couple • us
10
2026-05-21 • via Nuitee
L
Leslie • couple • us
10
2026-05-21 • via Nuitee
B
Br • solo_traveller • us
10
Pros:

Beds and bathroom

Cons:

Hot tub broken

Low toilets

2026-05-21 • via Nuitee
S
Sharese • family_with_children • us
7
2026-05-18 • via Nuitee
D
Deborah • family_with_children • us
8
Pros:

Breakfast was fine. Plenty of choices and seats.

Cons:

The shower in our bathroom did not have any cold water - it was scorching hot. Other than that, the room was very nice.

2026-05-18 • via Nuitee