Embassy Suites by Hilton Sacramento Riverfront Promenade

Hotels
•
Embassy Suites Hotels
8.9 (1292 reviews)
100 Capitol Mall , Sacramento , US
+1 916-326-5000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (breakfast and valet teams often praised)
Clean and well-decorated rooms
Excellent, included breakfast cited frequently
Very central location close to Golden 1, Old Town and river/stadium
Good amenities: pool and bar available
Rooms are spacious with convenient in-room coffee makers
Cons:
High parking fee ($47/night valet) and chaotic parking/return process
Occasional rude or unhelpful front desk experiences
Noise issues: freeway, loud guests, upstairs plumbing and barking dogs
Some room issues: firm beds, thermostat limitations, TV not working, limited river views
Inconsistent breakfast quality reported by a minority
Pool-area restrooms reported closed by some guests

Categories

Cleanliness
9.2
Multiple reviews note rooms were clean and well maintained; minor issues reported (low water pressure, occasional maintenance problems).
Service
8.8
Many guests praised helpful, friendly staff and welcoming breakfast/valet teams, though several reports describe front desk as unhelpful or rude and valet/parking as chaotic at times.
Location
9.4
Consistently called very centrally located and convenient for Golden 1, Old Town and the river/stadium — frequent positive mentions of location.
Room Quality
8.2
Rooms described as clean, comfortable and large by many, but complaints include firm beds, noisy plumbing/upstairs toilets, thermostat limits, broken TV and some poor/no river views.
Amenities
8.8
Amenities such as pool, bar and included breakfast were highlighted positively; some negatives (closed pool restrooms, valet-only parking limitations) tempered scores.
Value for Money
7.5
Several guests felt the hotel was expensive for the experience, with repeated complaints about a high $47/night valet parking fee and perceived upselling or lack of parking transparency.
Food and Beverage
9.4
Breakfast was frequently described as excellent, fantastic or superb by many guests; a minority noted mediocre items (powdered eggs, greasy sausage, cold waffles).
Overall Experience
9.9
Most stays were described as very positive from check-in to check-out with friendly staff and good breakfasts; isolated unpleasant experiences (front desk issues, noise, parking frustrations) occurred but did not dominate overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Riverfront Location with Spacious Suites:
Located on the Sacramento River, Embassy Suites by Hilton Sacramento Riverfront Promenade offers spacious 2-room suites with separate living areas, perfect for a comfortable stay.

Entertainment and Dining Options:
Within walking distance to the Golden 1 Center, guests can enjoy various events and shows. The hotel also offers a cooked-to-order breakfast and a Marketplace Café for light meals, salads, and pizza.

Nearby Cultural Attractions:
Explore the vibrant culture of Sacramento with the Crocker Art Museum and California State Capitol Museum just minutes away from the hotel.

Experience comfort, convenience, and entertainment at Embassy Suites by Hilton Sacramento Riverfront Promenade. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Location

Guest Reviews

8.9
Based on 1292 reviews
Cleanliness: 9.2
Service: 8.8
Location: 9.4
Room Quality: 8.2
Amenities: 8.8
Value for Money: 7.5
Food and Beverage: 9.4
Overall Experience: 9.9
J
Juan • extended_group • ca
8
Cons:

$47 dollar parking.

2026-10-29 • via Nuitee
J
Jacqueline • couple • us
10
2026-10-29 • via Nuitee
C
Charles • couple • us
7
Okay stay might be better options
Pros:

Location. Clean. Okay although not outstanding breakfast

Cons:

Freeway noise. So-so breakfast. Expensive

2026-10-28 • via Nuitee
B
Bradley • couple • th
6
Standard Embassy suites set up, evening reception, breakfast buffet. Nice.
Pros:

Quite

Cons:

Front desk reception staff was rarely helpful and unaccommodating. I didn’t appreciate that they could not tell me what the public parking rate was directly across the street when they’re only parking available is at $47 per night for valet parking. There’s no free parking on this site. But across the street in the public parking lot it was $29.00. Felt deceived, and they were only trying to upsell their excessive valet parking fee. Not acceptable on top of a $300 night room.

2026-10-28 • via Nuitee
K
Karen • couple • us
10
Everything was great from check-in to check-out!
Pros:

The breakfast staff were very friendly and the breakfast was fantastic!

2026-10-27 • via Nuitee
E
Edwin • solo_traveller • us
10
2026-10-27 • via Nuitee
D
Debra • couple • us
10
2026-10-26 • via Nuitee
P
Patricia • couple • us
9
2026-10-25 • via Nuitee
L
Leire • couple • es
3
Un día en pareja
Pros:

Me gustó mucho la habitación. El personal fue muy agradable.

Cons:

La televisión del dormitorio no funcionaba, no había enchufe cerca de la cama y la habitación no estaba a la altura del precio.

2026-10-24 • via Nuitee
A
Alyisa • couple • us
8
Not too bad
Pros:

It was very clean and well decorated. Everyone was kind

Cons:

The beds were uncomfortably firm and the plumbing upstairs was really loud. It made a loud noise every time the upstairs toilet flushed

2026-10-22 • via Nuitee
R
Ralf • couple • ca
10
Great location, very good service and always helpful staff.
Pros:

Very centrally located, helpful staff and great included breakfast

Cons:

Restrooms in pool area were closed.

2026-10-22 • via Nuitee
S
Sharon • couple • us
10
2026-10-21 • via Nuitee
B
Brent • couple • ca
9
2026-10-21 • via Nuitee
L
Lidell • couple • us
10
2026-10-18 • via Nuitee
M
Michelle • couple • us
10
Pros:

The staff was very helpful and friendly

Cons:

They're was nothing we didn't like. It was perfect

2026-10-17 • via Nuitee
S
sarah • couple • us
8
Better Than Average
Pros:

I liked how close it was to Golden 1 and Old Town. I also liked that they had a full free breakfast...Ill go into that later.

Cons:

The breakfast was ok at best. Powdered eggs, extra greasy sausage (and not in a good way), waffles were cold so you couldn't spread the extra cold butter on it.

2026-10-17 • via Nuitee
T
tiffani • couple • us
10
My visit was only a overnight stay , but th staff was very welcoming !
Pros:

The valet services , an breakfast in am , an how large our room was.

2026-10-16 • via Nuitee
M
Marvin • couple • us
10
2026-10-16 • via Nuitee
N
Nicole • extended_group • us
10
Book it
Pros:

Love the bar, the pool, the breakfast was superb. We were able to walk to the rivercats stadium. Our room was lovely.

Cons:

The thermostat only went down to 67 and it never really felt cool. Valet parking was full when we arrived so we had to find a garage on our own. Our room was advertised as a "river view" but the window to look out was more like a cubby instead of one you could sit at.

2026-10-15 • via Nuitee
A
Andrew • couple • us
4
Payed for a room with river view, had view of trees outside window. 2nd floor room didn’t have a very good view of river
Pros:

Clean and comfortable

Cons:

Very noisy, loud guests, children running in corridors, dog barking room next door.

2026-10-14 • via Nuitee