Facilities

Meeting rooms
Full-service spa
Fitness facilities
Front entrance ramp
Proposal/romance packages available
Newspapers in lobby (surcharge)
Arcade/game room
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Stunning views
Excellent service
Cons:
Inconsistent food quality
Limited menu options

Categories

Cleanliness
8.8
Rooms are spacious, comfortable, and extremely clean.
Service
9.3
Top service from the staff; very friendly and helpful.
Location
9.3
Amazing views and relaxing spaces; beautiful with stunning pool.
Room Quality
8.8
Beautiful rooms with amazing views, though there were some issues reported.
Amenities
8.8
Good amenities available, though the menu options were limited.
Value for Money
8.3
Pricing for breakfast was considered excessive; some food not good.
Food and Beverage
7.8
Food quality was inconsistent; some meals were not up to standard.
Overall Experience
9.3
Wonderful stay, perfect for a relaxing getaway.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:29

Property Description

Experience luxury like never before at Hacienda Na Xamena, Ibiza, where breathtaking ocean views and opulent amenities await you.

Indulgent Spa Services
Pamper yourself in our serene spa, offering a variety of rejuvenating massages, body treatments, and revitalizing facials for the ultimate in relaxation.

Recreation & Wellness
Enjoy our two outdoor swimming pools, a state-of-the-art 24-hour health club, and an outdoor tennis court to keep you active and energized during your stay.

Gourmet Dining Options
Savor delightful Mediterranean cuisine at Restaurante Edén or enjoy room service, all while relaxing with drinks at our vibrant lounge or poolside bar.

Don't miss out on this idyllic getaway; book your stay with us today and create unforgettable memories!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IBZ

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

Location

Guest Reviews

8.8
Based on 72 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 9.3
L
Luc • couple • be
9
2026-06-12 • via Nuitee
D
Debora • couple • it
10
2026-06-08 • via Nuitee
A
Arturo • couple • es
10
Excelente
Pros:

Personal amable y silencioso el hotel

2026-06-08 • via Nuitee
A
Abdirizack • couple • ke
9
Pros:

The location and the staff were exceptionally good

2026-06-07 • via Nuitee
D
DigitalNomadAus • Couples • Perth, Greater Perth, Western Australia
4
Not 5 star and food poisoning
Pros:

First off the good

1. Great views

The negatives

1. Not a five star hotel. Much more like a 3 star - old furniture, Sun loungers that look 20 years old. Faded towels by the pool.

2. We got the Na Xamena suite. Not like the pictures on their website. They have taken pictures from multiple suites and stuck the together on one room

3. Room is full of light after sunset. Blue light everywhere. Curtains are old and worn and let in all outside light so it’s impossible to sleep.

4. Bed is rock hard. Suffering from a bad back now as a result

5. Service scattered. But this is Spain.

6. Resort is in need of lots of maintenance. Very old and tired.

7. Got food poisoning night 2. Management didn’t care at all. Said we couldn’t leave as we had already paid. No check in the next morning to see how I was doing.

I’m writing this with 4 nights left to endure this poor hotel.

I’ll be calling health services today to report the chronic food poisoning they gave me.

Avoid!!!

2026-06-05 • via Tripadvisor
R
Rosario • family_with_children • es
8
Pros:

Las instalaciones eran muy bonitas aunque en la habitación había hormigas,se respiraba paz cuando salías a la terraza y veías las vistas

Cons:

No me gustó que al pagar la cuenta te dice. Que si quieres pagar el 10% de lo que as gastado en total para propinas para el personal cuando ya as ido dando propinas a todos los que te an servido...te meten en el compromiso y te lo ponen ya en la factura casi obligándote a pagarlo.

2026-06-04 • via Nuitee
A
Alessandro • couple • it
9
2026-06-03 • via Nuitee
5
579daveyw • Solo travel
6
Not so luxurious
Pros:

I came here for a wedding. If it was left to my own choice, I wouldn't have picked this location as it's so far from the airport. It's about a $100 Uber ride to get here.

I'll start with the positives first. It has a beautiful view of the ocean. The majority of the staff were wonderful. That's about it.

Now on to the negatives.
- It's not really luxurious. You'd think it would be paying $600/night. The rooms are quite barren/sterile. The floors were concrete. The couches were not comfortable. The bed was passable.
- There was really only one area for lunch, by the pool. The food was decent, but every once in a while, a whiff of sewage stink would overwhelm us. It looks like there was a drain in the same room, and I gather that it must related to whenever someone flushes the toilet? As if that wasn't bad enough, every bill that came, had a suggested 10% tip. This is Europe, not the US!
- I booked a 90 minute massage for 9 am. I showed up 15 minutes early (as is customary to give time to fill out intake forms), and the door was locked. I ended up standing outside the door until 9 am when they let me in. Then took a few minutes to fill out the form, so my massage didn't get started at 9 am. Plus my massage ended a few minutes early than it should have so in the end, I received less than the 90 minutes that I was booked for. BTW, the bill also suggested a 10% tip.
- Finally, to add insult to injury, when I went to check out, I get the bill, with a suggest 10% tip on the entire bill! I told them I've tipping them left and right the entire time and asked them what the 10% tip for was for. They told it was for the staff. If I had known, I wouldn't have left the tip in my room for the cleaning people.

Stay away from this place. There is nothing else around here. It's not that luxurious of a place. In the end, I felt as if I was getting nickeled and dimed left and right.

2026-06-02 • via Tripadvisor
F
Fabiana • couple • it
9
Favoloso
Pros:

Vista

Cons:

Nulla

2026-06-02 • via Nuitee
B
Buğra • couple • tr
1
Her yere çok uzak otelde hiçbir animasyon yok hiçbir aktivite yok otelin spa sı var kullanmak istediğinde senden para is
Pros:

Tesisin sadece çalışanlarının ilgi ve alakasini beğendim çok yardımseverlerdi ve çok güler yüzlülerdi

Cons:

Her yere çok uzak otelde hiçbir animasyon yok hiçbir aktivite yok otelin spa sı var kullanmak istediğinde senden para istiyorlar böyle bir şey ilk defa yaşıyorum odaya buz istiyorsun senden para istiyorlar odaya koydukları ikram kahvelerinden para istiyorlar tamamıyla ticarethane bu parayı oraya vermek çok saçma daha iyi bir hizmet daha imkanları olan otel daha mantıklı bence yazık.

2026-06-01 • via Nuitee
C
Claudia • couple • es
8
Great views far from offering a 5 star luxury experience activities and restaurant prices are high
Pros:

The view is amazing

Cons:

The interiors are a bit updated, they charge you for every single activity that they offer and the restaurant prices are absurd.

2026-06-01 • via Nuitee
W
W B Nk • couple • it
5
Bellissimo luogo, staff impreparato e carente. Confusionario, gestione da trattoria familiare.
Pros:

Bellissima

Cons:

Servizio / staff/ professionalità

2026-05-31 • via Nuitee
T
Thomas • solo_traveller • gb
7
2026-05-31 • via Nuitee
D
Dontae • couple • us
10
2026-05-28 • via Nuitee
K
Kelly • couple • za
10
2026-05-20 • via Nuitee
P
Peter • couple • nl
9
Lovely, joyful and colourful
Pros:

The location, the service and we loved the interior and exterior design inclusive all trees and green. Playful and brilliant

Cons:

When leaving, it was asked to pay an servicecharge of 10 percent, up to the client decision to pay it or not, found this a bit strange as this was communicated beforehand.

2026-05-20 • via Nuitee
P
pons • couple • es
7
Pros:

la vue de la chambre est incroyable
la decoration et les espaces interieurs sont tres agreables
le personnel de la reception est digne d'un 5 etoiles

Cons:

Etant donne le prix paye pour la chambre, je m'attendais a ce qu'elle soit plus grande
je ne suis pas fan de la baignoire au milieu de la chambre - ce n'est pas tres chic
la salle de bain est trop petite et n'est pas du niveau d'un 5 etoiles (la porte de douche et le pommeau de douche font vraiment cheap)

2026-05-14 • via Nuitee
M
Mattia • couple • it
10
ottimo
Pros:

tutto bene

2026-05-06 • via Nuitee
M
Morgane • couple • ch
9
2026-05-05 • via Nuitee
D
Danut • solo_traveller • ro
10
Cel mai frumos apus din Ibiza
Pros:

Cel mai frumos View

Cons:

Mi a plăcut totul, am să revin

2026-05-03 • via Nuitee