Facilities

Meeting rooms
Full-service spa
Fitness facilities
Front entrance ramp
Proposal/romance packages available
Newspapers in lobby (surcharge)
Arcade/game room
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Stunning views
Excellent service
Cons:
Inconsistent food quality
Limited menu options

Categories

Cleanliness
8.8
Rooms are spacious, comfortable, and extremely clean.
Service
9.3
Top service from the staff; very friendly and helpful.
Location
9.3
Amazing views and relaxing spaces; beautiful with stunning pool.
Room Quality
8.8
Beautiful rooms with amazing views, though there were some issues reported.
Amenities
8.8
Good amenities available, though the menu options were limited.
Value for Money
8.3
Pricing for breakfast was considered excessive; some food not good.
Food and Beverage
7.8
Food quality was inconsistent; some meals were not up to standard.
Overall Experience
9.3
Wonderful stay, perfect for a relaxing getaway.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:29

Property Description

Experience luxury like never before at Hacienda Na Xamena, Ibiza, where breathtaking ocean views and opulent amenities await you.

Indulgent Spa Services
Pamper yourself in our serene spa, offering a variety of rejuvenating massages, body treatments, and revitalizing facials for the ultimate in relaxation.

Recreation & Wellness
Enjoy our two outdoor swimming pools, a state-of-the-art 24-hour health club, and an outdoor tennis court to keep you active and energized during your stay.

Gourmet Dining Options
Savor delightful Mediterranean cuisine at Restaurante Edén or enjoy room service, all while relaxing with drinks at our vibrant lounge or poolside bar.

Don't miss out on this idyllic getaway; book your stay with us today and create unforgettable memories!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IBZ

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

Location

Guest Reviews

8.8
Based on 72 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 9.3
V
Véronique family_with_children ch
9
Magnifique hôtel au milieu de la nature
Pros:

L’emplacement était super avec une vue plongeante sur une belle crique

Cons:

L’insonorisation dans la chambre des enfants était mauvaise. On entendait les pleurs des enfants de la chambre voisine

2026-07-23 via Nuitee
H
Hissah solo_traveller gb
7
Pros:

Nice hotel if you’re looking for somewhere quiet and secluded. The room had a great ocean view and extremely spacious.

Cons:

Very far from the town center. The bathroom wasn’t the best. Didn’t feel very luxurious.

2026-07-20 via Nuitee
A
Alphonse solo_traveller lu
10
Pros:

Alles ausser das Hochzeitsensemble :)

Cons:

Hochzeitsgesellschaft

2026-07-18 via Nuitee
P
Paolo couple it
10
Pros:

Non ha un punto debole è l’hotel piu bello di ibiza

2026-07-18 via Nuitee
C
Carla couple de
1
Don’t Go!
Pros:

View

Cons:

Terrible - outdated Hotel with not very Kind staff especially the blonde Lady at reception

2026-07-14 via Nuitee
I
Iwona couple pl
10
❤️❤️❤️❤️❤️❤️❤️
Pros:

Przepiękne miejsce! Cudowne widoczki😍 Pyszne jedzonko i wspaniali ludzie, którzy o wszystko dbają! Dziękuję❤️ Było NAJ!

2026-07-14 via Nuitee
A
A5315ADmarym Couples
4
Beware of the Service Upcharge
Pros:

The views at the Hacienda are spectacular and the staff could not have been more helpful and friendly however we felt we were nickel and dimed from the instant we arrived. Beyond the soap and shampoo, there were no amenities in the bathrooms - no makeup remover, cotton balls, swabs - things you would expect in a 5 star hotel. Water could only be purchased at the pool - a pitcher for 7.5 euros - there was not a water station or any other opportunity to get water. Even the water provided in our room was only sporadically refilled. We often had to ask for it. There was no sunscreen at the pool. No one to set up the chairs. If we needed to order something we usually had to hunt someone down or go directly to the restaurant. Those "extras" you get from a five star hotel were non existent. When I booked the rooms, I accidentally put the wrong departure date, adding an additional day. I called immediately to reverse it but was only able to get a credit, not a correction in the charge. This worked out fine because we ended up spending the entire credit but it would have been a sign of good faith and good customer service if they had simply made the correction, especially since I realized my error and called them immediately. The icing on the cake, and where I am truly disappointed, was the surprise 10% service charge I was pressured into paying at 8am, as I was racing to get to my taxi and to the airport. The charge was excessive and something I have never seen at any other hotel (and I travel a lot). It was implied that the staff relied on the service charge and that not paying it was an indication that we were not happy with the service. We left feeling taken advantage of. Any good feeling we had during our stay was soured by this last minute and excessive up charge that we felt we had to agree to.

2026-07-13 via Tripadvisor
M
Monica Lang solo_traveller br
10
2026-07-13 via Nuitee
J
jessica family_with_children gb
10
Breathtaking views, incredible hospitality, perfect in every way!
Pros:

Everything! Incredible stay

Cons:

Nothing!

2026-07-09 via Nuitee
D
dieheilpraktikerin Solo travel Basel
10
Highly recommended!
Pros:

I had a truly wonderful stay at this hotel and enjoyed every moment of my vacation.

The hotel is beautiful, elegant, and perfectly maintained. The atmosphere is relaxing, the service is outstanding, and I felt welcome from the moment I arrived until the day I left. The location, the breathtaking views, and the overall quality exceeded my expectations.

I would especially like to mention Julien, who took excellent care of me throughout my stay. He has a remarkable sense for what guests need, offers thoughtful recommendations for beaches, restaurants, and excursions, and pays attention to the smallest details. His kindness and professionalism made my stay even more enjoyable.

Great staff are one of the most valuable assets of a hotel, and this is exactly what makes this place so special.

I left with wonderful memories and would be delighted to come back again. Regina.

2026-07-08 via Tripadvisor
K
Kemal couple fr
8
Génial
Pros:

Personnel accueillant, souriant et
professionnel.
Service de grande qualité.
Chambres spacieuses et très confortables.
Piscines calmes, parfaites pour se détendre.
Vue exceptionnelle sur la mer.
Petit-déjeuner varié, copieux et délicieux.

Cons:

La chambre n’était pas très bien nettoyer des cheveux au sol de la salle de bain et les draps pas nettoyer tout les jours.
Nous avions prévu un shooting photo de
grossesse de 30 minutes avec un photographe
recommandé par l'hôtel. Après nous être
organisés avec lui, la responsable de
l'établissement nous a finalement refusé l'accès
à l'amphithéâtre pour les photos, sauf en payant
2500 €, ce qui nous a semblé totalement
disproportionné pour une séance aussi courte.
Nous avons donc été contraints d'annuler le
shooting, ce qui a été une véritable déception. II
s'agissait d'un moment très important pour nous
et nous espérions repartir avec de beaux
souvenirs de cette grossesse dans un cadre
aussi exceptionnel. Une approche plus
compréhensive et bienveillante de la part de la
direction aurait été très appréciée.

Concernant le restaurant Eden, nous avons été
déçus par les portions des plats et des desserts,
que nous avons trouvées vraiment trop petites
au regard du prix. Habitués aux restaurants
gastronomiques, nous comprenons le concept
d'une cuisine raffinée, mais nous nous
attendions à des assiettes un peu plus
généreuses. Le rapport qualité-prix ne nous a
pas convaincus.

2026-07-08 via Nuitee
F
Fiona couple gb
9
2026-07-08 via Nuitee
I
ivanbrescic Family
4
4 nite stay
Pros:

Disappointed with this hotel. It’s a decent 4 star hotel not a 5 star. Outdated rooms and furniture. Service could be better. Breakfast is not included. The lounge chairs by the pool are old and uncomfortable. The guest services person isn’t available. Overall disappointing and should not be advertised as a 5 star hotel

2026-07-03 via Tripadvisor
F
Flavio couple br
6
2026-07-03 via Nuitee
B
Bruno couple br
9
2026-07-02 via Nuitee
J
Jonnyr924 Couples
10
Return visit after a 12 year gap
Pros:

My wife and I, returned to Hacienda after a 12 year gap.
We hired a car and drove from the airport (around a 30 minute drive).
From the moment we arrived to the moment we left was magical.
Great rooms, food, staff and the views are insane. The venue and rooms are incredibly clean throughout.
Good value for money.
Very quiet, relaxing and memorable.

We will definitely be returning!! ⭐️⭐️⭐️⭐️⭐️

2026-07-01 via Tripadvisor
L
LORENA couple es
10
2026-07-01 via Nuitee
M
Mitchel couple nl
10
2026-06-28 via Nuitee
S
Sue couple gb
10
Wow, the view! Difficult to take your eyes off it whether morning, day or sunset, the property is the most spectacular p
Pros:

The view!!! The view and, oh, the view!!! The amenities, the restaurant, the amazingly comfortable beds, the in room jacuzzi, the view, the staff, the food, the pools, the spa and the fabulous massage and facial, the view and, did I mention the view?

Cons:

Nothing to complain about

2026-06-28 via Nuitee
S
Sylvia couple nl
8
2026-06-28 via Nuitee