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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Meeting/banquet facilities
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Children's playground
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Sauna
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Spa/wellness center
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Barber/beauty shop
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Valet parking
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Parking garage
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Shuttle service (additional charge)
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Grocery deliveries
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Wheelchair accessible
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Kid meals
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Snack bar
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Pool with view
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Toilet with grab rails
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Kid-friendly buffet
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Lower bathroom sink
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Public Bath
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Pool bar
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Kids' club
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Rooftop pool
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Sun umbrellas
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Fruits
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Shallow end
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Spa/wellness center services
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Kids' pool
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Steam room
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Beauty Services
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
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Live music/performance
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Themed dinner nights
Review Highlights
Categories
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Property Description
Scenic Views and Convenient Location
Luxurious Amenities
Dining and Entertainment Options
Plan your escape to Hotel Lois today and indulge in a world of comfort and luxury.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
People no matter the age stay for MXN 400 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Amplia recamara
Exigentes en el check in
To be honest your staff are the greatest asset for the property. we didn't really enjoy our stay.
To be honest, we didn't enjoy our stay. The beds were ok, pillows too thick and firm, the floor was very dirty. Our bare feet were black from the floors, the bathroom floor was sticky. The room has an odour of old. The towels are worn out, the hotel is in great need of being gutted and re-done.
La ubicación y el trato del personal
La temperatura del aire acondicionado de las habitaciones no bajaba de los 24° C y nosotros que somos de clima frío con esa temperatura seguíamos teniendo calor
Personal amable, con buena actitu
Los cuartos muy pequeños
La suite está muy bien, la vista al mar excelente.
La comida del restaurante a la carta, abundante y bien; el buffet del desayuno básico pero muy rico.
Las camas "dobles" las sentimos un poco más pequeñas de lo normal.
La ubicación y la limpieza
Salía olor a drenaje por el aire acondicionado
Excelente servicio ampliamente recomendado!
La comodidad
El desgaste de los grifos y la alfombra
Buena ubicacion.
No hubo agua caliente por la mañana. Las almohadas muy incómodas. La alfombra asquerosa, daba asco y la sensación de que todo es sucio aunque no lo fuera. La griferia de los baños muy vieja, te ponen bolsitas pequeñas de shampoo muy básicas, y aunque era habitación doble para 4 personas, solo había 2 toallas para la regadera.
Excelente ubicación.
Las habitaciones son pequeñas
Ubicación y limpieza.
El internet está muy lento.
las instalaciones
su restaurante es la segunda vez q me tica comida apestosa hoy fue el huevo se le dijo al mesero y no hiso nada pero para pedir la propina siendo bufet esta muy mal
K la alberca abre hasta las 10 am, y tienes que entregar el hotel a las 12, solo te queda menos de 2 horas de disfrutarla
La ubicación y las vistas excelentes.
La habitación requiere mantenimiento, al usar la regadera mojas el papel sanitario, solicité una toalla extra porque éramos 3 en la habitación y sólo me dieron 2, NUNCA LLEGÓ. El personal de la alberca poco atento. El servicio en general un poco lento. El elevador pequeño y lento.
La vista del hotel y ubicación
La tina del baño
El servicio y la ubicación.
El horario del servicio en la alberca se termina un poco temprano.
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