BEST WESTERN PLUS Saint John Hotel & Suites

Hotels
•
Best Western Plus
8.8 (585 reviews)
55 Majors Brook Drive , Saint John , ca

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Good breakfast options
Cons:
Issues with cleanliness
Hidden charges at check-in
Noisy at times

Categories

Cleanliness
8.3
Some guests reported issues like chlorine smell and blood on sheets, affecting the cleanliness perception.
Service
9.3
Many reviews noted friendly and helpful staff.
Location
9.3
Convenient access to city center and local amenities mentioned positively.
Room Quality
8.8
Most rooms were described as clean, spacious, and comfortable, with some complaints about TV quality.
Amenities
8.8
Amenities such as breakfast and pool received positive feedback.
Value for Money
8.3
Overall, the experience was good, though some found it overpriced due to issues.
Food and Beverage
8.8
Breakfast options were described as good with much variety.
Overall Experience
8.8
Guests enjoyed their stays overall, despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:35

Property Description

Luxurious Amenities
Indulge in the comfort of spacious guest rooms equipped with a 42-inch flat-screen TV, microwave, refrigerator, and coffee facilities. Enjoy free WiFi and a daily continental breakfast during your stay at the BEST WESTERN PLUS Saint John.

Convenient Location
Located just 850 meters from McAllister Place shopping mall, our hotel offers easy access to Cherry Brook Zoo and Saint John Airport, making it the perfect choice for both leisure and business travelers.

Well-Equipped Facilities
Take advantage of our indoor pool, gym, and business center during your stay. With drink and snack vending machines, an ATM cash machine, and laundry facilities on site, we ensure a seamless and comfortable experience for all our guests.

Book your stay at the BEST WESTERN PLUS Saint John Hotel & Suites now for a memorable and relaxing experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YSJ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.8
Based on 585 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 8.8
G
Guido • solo_traveller • nl
8
Prima hotel maar geen PLUS
Pros:

Gelegen aan de rand van Saint John en in de buurt van snelweg, winkels en paar restaurants. Ruime parkeerplaats. Ruime kamer. Schoon. Prima ontbijt, warm en koud.

Cons:

Laminaat (?) vloer in de kamer is hygiënisch, maar wel erg gehorig. Wij zagen meerdere keren plasjes water voor de lift liggen, afkomstig van gebruikers van het zwembad (glad, dus gevaarlijk). Bij ontbijt geen tang om brood en muffins te pakken (niet hygiënisch).

2026-07-23 • via Nuitee
F
fiona • solo_traveller • ca
8
2026-07-22 • via Nuitee
A
Ashley • solo_traveller • ca
3
Pros:

Good size room. Air conditioning.Quiet

Cons:

Lousy bed, poor quality bedding and pillows. Paper and plastic cups, chemical coffee lightener. No housekeeping. Don't honor Best Western Membership travel rates.

2026-07-20 • via Nuitee
P
Peter • family_with_children • de
7
Grandioser Pool mit gutem Frühstück
Pros:

Der Pool war super und das Frühstück war gut.

Cons:

Das Badezimmer war leider sehr veraltet.

2026-07-17 • via Nuitee
J
JAMES • extended_group • gb
8
This was the perfect stop after a long drive. Staff were so welcoming and helpful.
Pros:

It’s a modern building with plenty of parking and a restaurant in walking distance.

Cons:

No on site bar or restaurant

2026-07-16 • via Nuitee
H
HUI • solo_traveller • ca
10
2026-07-16 • via Nuitee
T
Toncu • solo_traveller • ca
10
The Best hotel
Pros:

The location was perfect and the hotel was excellent

Cons:

Missing the ventilation in the bathroom

2026-07-15 • via Nuitee
J
Jeffrey • solo_traveller • ca
10
2026-07-15 • via Nuitee
H
Hanspeter1313 • family_with_children • ch
9
Pros:

Gutes Hotel für eine Nacht.

2026-07-14 • via Nuitee
D
Denise • couple • ca
8
2026-07-12 • via Nuitee
T
Tara • solo_traveller • ca
10
Cons:

friendky staff clean rooms

2026-07-11 • via Nuitee
J
Jane • extended_group • us
8
Over all it was good
Pros:

Breakfast was good but you need more gluten free options

2026-07-09 • via Nuitee
W
Wayne • couple • ca
9
2026-07-02 • via Nuitee
A
Abdelaziz • couple • ca
8
Pros:

Équipements, proximité, emplacement

Cons:

Odeur nauséabonde à la chambre et aux certains équipements de literie

2026-07-01 • via Nuitee
L
Lizzy • solo_traveller • ca
9
2026-06-29 • via Nuitee
T
Trissa • family_with_children • ca
9
2026-06-24 • via Nuitee
M
Mo • solo_traveller • ca
8
2026-06-22 • via Nuitee
A
Amber • couple • ca
10
It was good stay
Pros:

Everything was good

Cons:

No complaining

2026-06-19 • via Nuitee
D
Dave • couple • ca
8
2026-06-19 • via Nuitee
I
Idell • extended_group • us
9
2026-06-19 • via Nuitee