One Queretaro Plaza Galerias

Hotels
•
Grupo Posadas - One Hotels
7.2 (237 reviews)
Avenida 5 de Febrero, 108-A. Colonia Niños Héroes , Querétaro , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Atención del personal
Buena ubicación
Cons:
La habitación demasiado pequeña
Falta de mantenimiento
Suciedad en las instalaciones

Categories

Cleanliness
5.35
Multiple mentions of dirtiness and lack of maintenance.
Service
8.31
Good service during night shifts with positive attitudes from staff.
Location
8.35
Positive feedback on location being central and safe.
Room Quality
6.31
Rooms are small and some maintenance issues reported.
Amenities
7.34
Basic amenities mentioned, but issues with some facilities.
Value for Money
7.8
Generally considered a good value for the price, but could improve.
Food and Beverage
6.35
Breakfast quality reported to be disappointing in some reviews.
Overall Experience
7.82
Mixed feelings overall; some enjoyed their stay while others had significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:14

Property Description

Convenient Location
One Queretaro Plaza Galerias is strategically situated just 2.5 km from Querétaro Historic Centre and a short 3-minute drive from Galerías Querétaro, offering easy access to the city's main attractions.

Comfortable Rooms
Each room at the hotel is equipped with modern amenities such as a TV, air conditioning, and cable channels. The private bathrooms feature complimentary toiletries, ensuring a comfortable stay for guests.

Great Facilities
Guests can enjoy complimentary breakfast, free WiFi, a shared lounge, and even a vending machine on-site. Additionally, the availability of free parking adds convenience to your stay.

Ready to experience comfort and convenience in Querétaro? Book your stay at One Queretaro Plaza Galerias now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: QRO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.2
Based on 237 reviews
Cleanliness: 5.35
Service: 8.31
Location: 8.35
Room Quality: 6.31
Amenities: 7.34
Value for Money: 7.8
Food and Beverage: 6.35
Overall Experience: 7.82
D
Daniel • couple • jp
1
2026-07-04 • via Nuitee
M
María Verónica • family_with_children • mx
6
Bien.
Pros:

El Hotel está bien ubicado y bastante cercano a la Zona Centro. La atención de todos el Staff fue amable y servicial.

Cons:

El baño de la habitación estaba algo sucio cuando llegamos. El WC tenía una fuga y se estuvo tirando el agua, La reportamos. Esperamos que lo hayan resuelto porque se desperdicia muchísima agua.

2026-06-29 • via Nuitee
E
Elisa • solo_traveller • mx
2
Pésima experiencia
Pros:

Nada

Cons:

Muy sucio todo dieron la peor habitación y que estaba limpia y había papeles de baño en la papelera todo se veía sucio

2026-06-26 • via Nuitee
T
TREJO ELIZARRARAS • solo_traveller • mx
8
Pros:

SOLO LA UBICACIÓN

Cons:

SE ESCUCHA MUCHO RUIDO DEL PASILLO. HABIA UN GRUPO SALIENDO A LAS 5 DE LA MAÑANA. SE ESCUCHA TODO LO QUE HABLAN

2026-06-23 • via Nuitee
E
Emmanuel • solo_traveller • mx
7
Pros:

Su ubicación

Cons:

Llevo varias visitas y sigue descuidado

2026-06-16 • via Nuitee
R
Rosalba • family_with_children • mx
10
Perfecta
2026-06-03 • via Nuitee
V
Vázquez • solo_traveller • mx
10
2026-05-26 • via Nuitee
E
Emmanuel • solo_traveller • mx
7
2026-05-15 • via Nuitee
H
Humberto Iván • couple • mx
10
2026-05-07 • via Nuitee
H
Humberto Iván • couple • mx
10
2026-05-07 • via Nuitee
M
Monserrat • solo_traveller • mx
8
Pros:

Disponibilidad

Cons:

La comodidad de la cama no es la mejor.
El desayuno podría ser mejor. Casi no hay opciones.... y el sabor no es tan rico..

2026-04-26 • via Nuitee
J
Jonathan • solo_traveller • mx
8
Pros:

La atención y servicio del personal, la comida del desayuno muy rica

Cons:

Le falta mucho mantenimiento a las instalaciones y también a las habitaciones principalmente al baño, el Wifi era lento y se interrumpía la señal.

2026-04-25 • via Nuitee
A
Alves • solo_traveller • br
8
2026-04-25 • via Nuitee
J
Jonathan • solo_traveller • mx
10
2026-04-22 • via Nuitee
E
Emmanuel • family_with_children • mx
8
2026-04-14 • via Nuitee
E
Emmanuel • solo_traveller • mx
8
2026-04-14 • via Nuitee
B
BALTAZAR • family_with_children • mx
10
2026-04-11 • via Nuitee
• solo_traveller • mx
9
2026-04-09 • via Nuitee
S
SCRAPPY DOO • family_with_children • mx
10
Pros:

Todo

2026-04-08 • via Nuitee
M
Miguel Angel • couple • mx
9
Cumplio con las espectativas en genetal todo muy bien
Pros:

el trato del personal

Cons:

que no nos pusieron las toallas completas

2026-04-06 • via Nuitee